Preferred Care at Home North Westchester - Putnam Jefferson Valley, NY

Louise K_5

Before, she always needed one of us to be there. Now she has the aide there, and it's a big relief to my brother and I too. We can do things during the day. They do what I expect them to do. They are always here on time.

Antoinette F

Right now they take good care of my wife in all aspects. I've been with them for a number of years and I like that they're very caring.

Robert & Joan P

They are a good part of our daily life. They are good 24 hours a day. they are good at understanding and we talk a lot. I would recommend them. I like that they have good healthcare aides that help us a lot.

Alicia C

If I did not have my mother's caregiver, it would be impossible. If I need a substitute it is a little bit manic.

Tasha B

They for instant call and let me know who's coming and the name of the person they explain everything to me. I like that the agents keep you informed on everything going on, and they check to see if everything is ok with the care giving.

Melody K_3

The agency made my experience positive because they helped me adjust coming home. I would recommend them because the aid that they gave me was very good.

Thomas H_23

Mostly she provided me with confidence. I would certainly recommend them.

Anonymous_1705406855

It is such an individual service. They could have been more consistent. They could have better communication.

Ann S

We needed an aide for mom on a short term basis after her heart surgery. During my search, I spoke to several agencies. When I spoke to Jordana (owner of Preferred Care), I got a very good vibe and sense that this would be the one. This was my first experience at this and everything I heard sounded right. We decided to go with this agency. The whole thing was set up flawlessly -- from the home assessment, to the aide etc. Very professional. We live at a time when one can find services from any number of vendors/providers. The only thing that sets one apart from another is the quality of care/service. Preferred Care delivered and, in the end, it is what led us to go with this agency. Thank you to Jordana and Julane.

Steve D_9

My aunt needs to have someone with her from the time that she's awake to the time she goes to sleep to keep her from falling. They're able to provide 12 hours of care 7 days a week. I would recommend Preferred Care to others because I'm generally happy with the quality of the caregivers they've provided.

Gerald L_6

We did end up not needing them for long, but they were here for three nights. I'm very happy to have them available if we do need them more in the future. I recommend Preferred Care to others because they were wonderful and helpful, and it was very nice to know they were available. They came and did an evaluation, took good notes, and gave me good feedback.

Anonymous_7577

I can get around, cook, and know someone is here to help me because my eyes are bad. She drives me to the doctors and around. Its good company and she helps me with anything technological. I think the billing system can be improved.

Megan M_2

They meet my needs consistently. They are very good at communicating with me.

Barbara W_42

It helps me a lot. My life has been so much better. She is a live-in and is here all the time. She helps me get out of bed and getting dressed. I like that the way the caregiver takes care of me.

Stan c

The owner of Preferred clearly loves her work and she works very hard every day to keep her clients happy. The internal staff and caregivers are warm, caring, intelligent people that are there for more than the money, they deeply care for their clients. After doing business with two other companies in the industry prior to Preferred there is no question Preferred is the Platinum standard of excellence. We have been a client for over two years and have never been happier. If you are looking for the best look no further, you have found it here!

Dolores S_13

They help around the house and make sure my wife is dressed properly. The aide she has now is excellent.

Alice T_2

The caregiver has done everything I have asked. I like that the caregiver is caring, does what is needed and then some, and she is kind.

Ramon E

She takes the time to have his memory going. It has given me freedom to go about my daily life. They are compassionate.

Doris D_14

Everyone that has been here is great. They have been responsive.

Rosemarie DiCarlo

The agency was awesome at communicating with us. They really listened to our every need for our mom. The agency was sympathetic to our every whim for our mom and made sure it happened which was incredible. They responded to all of my phone calls with professionalism and concern. The actual caretakers were inspiring because they seemed to really love what they were doing. The best part was that they were there to be a true companion for our mom. Our mom was blind and her caretaker always took the time to let her know what the weather was like outside, what the time was and what was going on in the world. They were kind, funny and became part of the family.

simbakat

Preferred Care provided excellent Companion Care as well as Liive In Care for my 92 year old aunt. The professional staff arrived on time and if there was an emergency the agency contacted me and would provided a replacement to care for my aunt. Our caregivers were friendly, kind, compassionate,funny and loving. They took excellent care of my aunt and would keep me posted on how she was doing daily. Preferred Care had gone above and beyond to fulfull my requests, meet my aunts needs and to help me every step of the way. The entire agency was a blessing to us. I would highly recommend that you invite them in to take care of your loved one.

RBNeandross

I was so fortunate to have found Preferred Care at Home of Westchester County. Jordana, the owner, listened to me and quickly matched up my Aunt with her caregiver T. T was an amazing caregiver for my Aunt Jan. Not only did Jan receive fabulous care but T quickly become a wonderful companion as well as they genuinely became friends. She worked for my Aunt for 14 months, meeting all her needs. There is no doubt that her excellent care gave Jan a good quality of life. By using Preferred Care at Home, Jan was able to be at home, which was most important to her. I will always be grateful to Jordana and T for meeting all her needs. I highly recommend them for quality home care.

G. H.

We have worked with Preferred Care at Home for 5 1/2 years. We have been very pleased with the caring and attention given to my mother by the administrative staff and aides alike. My mother had several long-time aides who took wonderful care of her - from getting back on her feet after hip replacement surgery to assistance at home for daily chores that kept her living independently. She grew quite fond of them. Preferred Care at Home was conscientious when aides were needed to fill-in on a daily, short term or extended basis. They were also helpful in adjusting schedules according to Mom's needs. Mom was 92 years old when she began services with Preferred Care at Home. She recently passed away at the age of 98. Even through recent surgery and rehab and with her passing the aides and staff showed concern, caring, and support. They helped her have the full life she had to the end.

Joseph S

My family has used Preferred Care at Home for several years now and they have always done a great job. All of the aides they have sent were professional and compassionate. They went above and beyond many times caring for my Aunt and Uncle. When my Aunt was hospitalized again they even visited and brought her flowers at the rehab. The aides do a great job, even with difficult cases such as my Uncle who has dementia and is almost bedridden. The owner (Jordanna) and the Office Manager (Stephanie) are just a phone call away if a question or a concern arises. I am grateful for the peace of mind they gave me knowing they were taking care of my family.

JGC

The two aides that Preferred Care at Home of North Westchester – Putnam sent for us have been dedicated, friendly, and industrious. They seem reliable and actually quite good. If I were to rate the management, I'd give them a 4.

Margaret Spadaccini

Preferred Care at Home took care of my father for a year. I cannot say enough about this agency. I was able to keep him out of the nursing home and provide care in my home. The owner Jordana, took the time to get to know our family before placing Aides with my father. We are very grateful for the care these ladies took. Whether appointments, meals, bathing or keeping him busy it was heartwarming to watch how they loved him. The Aides became apart of our family. If you are looking to keep a loved one home this is truly the agency to work with. It is a very difficult time and decision Jordana made this easy. I am very thankful for the treatment we received from Preferred Care at Home.

care321

I have been with Preferred Care at Home, for more than a year now (that’s 6 days a week) I am very pleased with their professionalism and ease of contacting them if I have a concern. If I call, I either speak with someone right away, or moments later here back from them. My Father, now 90 has had many health issues and back and forth from hospitals and rehabilitation centers. My caregivers honestly care, they contact me to find out about his wellbeing. He is treated like family, and sometimes stay with him in the hospital, or Rehab to instill their relationship, as we know with elderly people with dementia, if you aren’t around you might be forgotten, this hasn’t happened. The aides place a person touch with what they do and how they handle their clients, this is what makes PCH, stand alone, it’s the personal touch and compassion that allows me proudly share my experiences with others and tell them all I know about this agency. This is MY Father, no one is expected to care or be concerned the way I fell about my father, or make sure that he is taken care of the way he took care of me when I was young. Preferred Care allows me to have this comfort, because they do! Thank you

Elmstein12

Preferred Care at Home truly makes life easier in having extra helping hands, to care for your loved ones. Whether it's 24 hour assistance or a mere few hours a day, helping with errands and household chores, my elderly family members are assisted with knowledgeable, kind and compassionate individuals. I have and will continue to recommend this service to friends/family-- thank you Tony!

AnneCiuff

Very satisfied with the service. All aides were compasionate and skillful. Aides were prompt and reliable. Billing was clear and accurate. Very satisfied overall and have recommended to others.

Meg gaffney

My father was dying of cancer. Tony's staff was professional, caring and experienced. I would recommend preferred care at home

Denise22

I was most impressed when I talked to a person at Preferred Care Home. His approach was much more easy and open. We made a better connection right off the bat for me. From then on, using them, it was always a good experience. Everybody was always professional and reliable. If there was an issue, they always brought things to my attention. They were caring for my elder cousin. I have good things to say and it was a win-win situation. The only reason why we stopped using them was because he needed more care and so he went to an assisted care facility. I like them so much that I would refer them to somebody else.

Laura38

Tony, the operator of Preferred Care, was extremely prompt and professional. He always asked the right questions and made himself available to meet with us. The whole experience was terrific. They gave us a wonderful care. I couldn't say anything bad about them. The caregivers were exceptional. They were above and beyond helpful. They were there for my mom when I couldn't be.

Kathy93590750

My father passed away and my mother has Alzheimers. I looked through some of my father's files and found that Preferred Care was one of the places he was looking into before he died. I gave them a call and we went from there. We needed 24 hour care for my mother. We've been pleased with their service. We've been very happy so far. Tony, the manager, is very good about responding quickly. I'm very pleased with the caregivers. Their billing system is very good. They've been billing us every week. They are very understanding if we have a problem with anything.

Lenore Cunningham

Tony was very helpful in providing all the necessary information so my family and I could make an informed decision. The in home aid chosen for my mother was professional, caring and Mom liked her very much.

FSinger

My wife was bedridden due to nerve damage in her back. It was heart wrenching to realize after 65 years of marriage I could not take care of my wife, even with my daughter's help. What was worse was thinking of a stranger coming into our house and providing such total care for her. I was given Tony’s name and met with him. I was so pleased with his sincerity and concern for my wife. After his evaluation, he explained what services he could provide and what his expectations were for her recovery. I was very pleased and hopeful after speaking with him, but still worried about the actual caregivers after hearing horror stories about nursing homes for years. I was wrong to worry. The caregivers were wonderful! They were always positive which was so important in helping raise my wife's spirits and give her confidence to push herself to recover. Even in one of the worst winters in 30 years, the caregivers came and took care of her, even Tony's wife. Their reliability was absolutely necessary due to my wife's physical needs, and they always came through. With their care and hard work my wife is walking again and getting better every day. My family and I are so appreciative for the hard work, dedication and true caring that Tony and his people showed us.

JoeS

After my 89 yr old Aunt's back surgery and the ensuing complications, she came home bedridden and barely functioning. Our family knew that we could not provide the amount of help she required. After speaking with many friends and agencies, we settled on Tony and Preferred Care at Home. In speaking with him his caring and compassion shone through, and was also reflected by the caregivers that helped my Aunt. The caregivers not only provided for her physical needs, their constant positive attitude uplifted her spirits and most importantly, gave her the will to recover. They told her that with hard work and time she would get out of bed and walk, and she did! She continues to improve and we are very thankful for the help that Tony and the wonderful caregivers gave her.

Caroline12

I used the services of Preferred Care for several years for the care of my elderly aunt. I found the owners of the agency very caring and understanding of the needs for her care. The aides that were provided were loving and kind towards my aunt and I felt confident leaving her in their care while I needed to be out of the house.

lcondulis

My mother has been a client of Preferred Care at Home N Westchester-Putnam and has received the utmost care and attention. The company is professional and courteous from the first conversation and interview; my mother is very comfortable with her caregiver and we have the utmost trust in the caregivers high degree of caring and compassion. We give our recommendation without reservation.

DonnaS7

Through this agency, we found a wonderful woman who came a few hours a day, six days a week to assist with my Mom. We were very happy with the service provided to my mother to help make things a little easier for both of us! Thx Tony!