Right at Home Northern Westchester County, NY

Yu S

These services provide me with the extra help I need. The staff actively listens to me.

Joseph K_12

We needed the service as he has Parkinson. The person that they supply is very good.

Anonymous_511

They have stayed and continue to help my sister when I think others would have left by now. I like that they have great customer service.

Camille E

The provider helps me with all of my personal care. The agency always sends someone that can help me.

Barbara M_5

He can't walk or shower without them. I really like Helen and Joanna. I would like to give shout out to them. I like the quality of the workers.

Diane M_33

I couldn't do this by myself, they offer good quality help. They are well-run and communicate very well. I never have to worry.

Rachel G_4

One thing they have helped the most with is giving us the weekend off since the provider comes on Friday and leaves on Sunday. One thing I like about the agency is I had a good feeling with the owner of the branch. I like his approach.

Ken W_4

They did a great job with my mom. They take care of getting people there and the nurses.

Robert C_73

They give me space to do housework, phone calls, and a break. I like that they are very responsive.

Jay G_4

She takes very good care of him. I like the aide.

Lilly P_2

It is convenient for me because I live out of state. I like that they were able to help my mom.

Maryann B_2

In this case, they will send my an invoice saying what the bill will be. They do an autopay and send the invoices in so I can get reimbursed. I'm very pleased with billing the company providers. They are on time and they pay attention. They are willing to do anything I ask.

Babu K

They take good care of me. They are on time.

Tanya H

They have found and provided very good caregivers and help the caregiver themselves to be the best they can be. They are very responsive, thoughtful and answer all my questions.

Reylene V_1

I really need my caregiver, she makes a big difference in making my life comfortable. I'm very impressed all the way around with the company.

Kristen W

I'm very fortunate because my father is in good hands. I have recommended them. The people who run the agency, you get personal attention from them.

Catherine K_7

It is important to have someone there to support him. The people who run the agency are good. The caregiver is kind, but she is not the best.

Ira N

Ira is resistant, but Patrick tries really hard to help. We are very pleased with the caregiver.

Mary Louise & Robert W

Right at Home has made our experience positive because they are doing exactly what we want them to do. I like Right at Home because getting set up on the program was great and easy.

Anonymous_5767

They have been able to provide great caregivers. I would recommend them because I have one caregiver that we really like, but when I do see any other caregivers, we have liked them too.

Anonymous_7100

Sometimes they are not able to get a caregiver on the days that she wanted them to come. It would be better if it was more constant and worked with her schedule. I have not been thrilled with some of the caregivers sent to the house. There has also been a turnover of caregivers.

Provider Response

Thelma S_5

They are positive. They are efficient. They always have someone for me.

Margaret T_8

It has been a positive experience because they are responsive and keep me aware of changes made. I would recommend them because they are very responsive.

Anonymous_6955

They are helping feed my mother. I like that we are getting good help.

David B_62

It is a positive impact. I feel comfortable leaving my husband with the caregiver so I can go out and go food shopping. The women that have helped are very personable and willing to help out in many different ways. They are on time as well so that is helpful.

Anonymous_7018

I have peace of mind because they do what they say they will. They are very responsive and they have been able to provide the services we need.

Peter M_8

The caregiver we have been receiving works hard and diligently for any needs of my mother. If we aren't receiving a caregiver due to her obligations, then it becomes tough for us. The current aide has personal obligations that have caused her to cancel on occasions. They are recommending a replacement for the day, which isn't practical due to needing to learn routines with a new caregiver. When she is able to make it however, the aide is fantastic.

Gloria Z_2

Without their help I am held back. I like the caregiver, she is 100% reliable.

Charles R_12

There is nothing specific that he can do more, my caregiver does anything that I would ask. He is very accommodating. The care I receive is what you would expect from them and they are very responsive.

Gracie P_1

They have provided a caregiver that takes care of my needs. They are a good company. They come when we need them.

Nick F

The agency is helpful by freeing up our jobs, lives, and kids. My parents feel comfortable and they do not have to fear about being alone. I like that they are responsive, quick to respond with answers to my questions, and we could not have been happier.

Anonymous_5969

I love them! They help me with chores. I am happy with my care. I would recommend them to other people.

Jay O

They have always been very nice to me and they were very nice to me when my wife passed away. I like the girl that takes care of me, she is very good.

Joseph S_14

They are very honest, caring, and helpful.

Anonymous_5919

They have sent us a really good caregiver she takes really good care of him. I like that they have some really good caregivers and when a sub is necessary they find a really good one to fill the spot.

Eric H_10

They have been very responsive and caring. They do a good job with her meals. They are very caring and responsive.

Stephen S_17

They did what they had todo and I was secure with them and they knew what to do. They seem to know what they are doing and provided the assistance I need was fine.

John O_18

They have helped me by being accessible. I like that I can deal directly with the owners in regards to my questions.

Anita M_6

My caregiver does what I ask her to do. I like the caregiver they assigned me. The caregiver is asking me for more money.

Eileen E_1

They certainly provide the care in a kind and compassionate way. They fill in any gaps of service. I like that they are very reliable and communicative. If one of the aides can't make it, they arrange for coverage.

Marc G_2

The aid is doing his job well. I like that they are friendly and very approachable.

Clara S_3

My mom is doing really well. Make my mother’s balance better. They have been very good. When the caregiver is not available, they find someone.

Daniel D_4

They help me with my father and provide the care needed. I have problems with the billing, it is very confusing for me.

Joseph M_24

The caregivers make my husband's dinner for him. The caregivers seem to be concerned about my husband and I.

Francine B

The caregiver gets me dressed. I am just grateful they come. I like the caregiver they have sent me.

David S_55

He only gets the service once a week, but it's made his life easier because he's able to continue doing the things he likes to do. I'd need more feedback from my dad to see how things could be made easier. I'm going on the feedback I've gotten from my father, who has been giving me his impressions as to how his caregiver has been assisting him. He is okay and has been improving, but his ability to understand my father's directions has taken him a while to get up to speed. It would be helpful if he could have gotten up to speed faster.

Carol H_31

They have gotten us people that come on time and stay until it's time to leave. They are very punctual and keep on schedule, and we have no problems.

Natalie I_1

They always show up and support us very quickly. They are very responsive and I worked with them in the past and I like everything that they do.

Robert B_56

The agency is consistent, and we haven't had any problems. I would recommend this agency because they are reliable.

Valerie D_1

They were very helpful. The caregivers were wonderful and treated you like family.

Ilene L

She's made a big difference in his walking. They are very dedicated to helping him with his diet.

Doris L_5

The aides helped me with showering and walking. The were very nice and helpful.

Anthony V_1

It is helpful, I'm trying to get more of my independence. I like the aide that they send me. He is exceptional, he watches my every move.

Laurie B_10

It allows me freedom knowing that there is someone to care for my husband. They are very friendly and they sent the perfect person for my husband.

Maria B_17

I have never had an issue with them not showing up. They did what they said they were going to do. They send quality people and back up who they sent.

Leona M_2

My caregivers can go shopping and makes me food. The caregiver I have is very good.

Barbara B. A

It is an enormous impact. It means I am able to stay at home and do what I want to do. They are extremely reliable.

Linda W_34

They know what to do and where to help me. They find me great caregivers most of the time and they watch out for me. They are doing the best they can with the shortage of people. They care and try very hard to get me a caregiver. I am very pleased with everything.

Alysa L

They made life easier by caring for my mom, so I didn't have to. Reggie would respond right away and was great.

Sol K

It was a relief to have someone there at the time. I like that whoever they send is very mature and trained.

Zachary K_1

I like that we had a consistent caregiver. They were consistent and they communicated well. I could always count on them.

Jeanette V

Sabina, the aide, took the pressure off the family, so we didn't have to juggle our lives. My mom's aide was very nice. She became part of the family.

George & Marianne B

I need the services. They are able to come directly into my home to do the care for us, which I like. They should have people come more consistently and not change. It is very disturbing to have them change so often.

Izchak R

The caregiver was lousy. Our caregiver was not able to cook and didn't know how to prepare food. The only thing she could cook was breakfast. She would sometimes help us by taking my blood pressure but mostly I did it myself. They are providing a good service.

Cornelia L

The quality of work and friendliness was great. They were on time to appointments. They were high quality services.

Edwin A_1

They pay attention to Edwin and do a lot around the house. They seem to be friendly and they understand if we need someone. We have a great caregiver.

Marjorie B_9

They help her most by being caring. Every caregiver we've had has been great. We've had no complaints.

Richard M_23

She cooks for us and she will run errands. We are happy with the caregiver coming, but we have a little difficult time understanding her accent.

Jonathan B_5

They have given me space and time. They have good quality people that they send.

Florence Q

She helps me do a lot of the things I can't do on my own. They all had good aides and patience.

CBurkard

We have used the services of Right at Home in Mt. Kisco, NY, for almost two years now. Having a mother who is determined to stay at home and not be in a nursing home has been paramount in our search for a quality care giving agency. Geetha, Reggie, Nathan and Latoya have consistently gone above and beyond to make sure that my mother had consistently good quality care coverage, throughout our working relationship with them. I have used other agencies over the past 10 years, but Right at Home, in my opinion, has been the best service provider agency, by far. I have, and will continue to use them for my mother. Her needs have not been easy, but they never cease to amaze me in their professionalism. I highly recommend them for your needs.

Anonymous_3305

They're pretty good. I'm doing fine with all their services. I don't know what they could improve. Things are going pretty well for us here.

Katherine H_3

They have been able to give me relief. They are very informative.

Ian S

They could make my life easier by monitoring staff attendance. I would like them to improve the monitoring of their staff.

Marion P_6

It's conditional because there are different groups of people coming in. They are helpful because I need a lot of private time to do things like shopping. I can't leave my wife alone. There are many times where I'm getting different people, and I'd like more consistent caregivers on the weekends and evenings. The day people are pretty consistent. My wife needs consistency because there's no foundation on consistency with caregivers. New faces don't help in keeping her on the straight and narrow.

Robert Y_2

They were just extremely responsive. If I had a question, they answered as soon as possible. I thought that they were very attentive, and they did a lot of prep work before coming. The caregiver was great.

Judith P_2

There's nothing exceptional about the care I'm getting. It's adequate. I would like profiles of the caregivers before they select one with their experience.

Bobby

Right at Home was quite helpful from the morning Reggie came to our house to assess my mom and plan our aid assistance to my moms final day. They were always gracious.

Anonymous_1748

They are more difficult than they need to be. Aides don't show, they are not prepped, not trained, and communication is poor. We need them, but it has been less than perfect. They could have better quality aides and more follow up.

Provider Response

Bonnie W

They have helped me the most by with my Husband's care. I like that I can speak to someone on the phone personally.

Mary Ann M_2

They help by being here and doing the basic things of getting me through the day. I can't really fend for myself. They help with getting the meals on the table, watching TV with me, and keeping me company. I have already recommended them. In general, they have done a good job filling in during difficult times. Even with all the snow, they always manage to find someone for me.

Mary S_16

It's give me and my siblings peace of mind knowing that she is cared for. My mother has no complains. There is small group of caregivers who care for her, and she likes that. They engage with her, take her to the senior center, and do things to fill her life with good things and happiness.

Florence B_2

It does make things much easier. They have helped us the most buy having somebody there who is familiar with the situation. I have been very satisfied with the quality of caregivers that they have sent. I feel comfortable that they are caring for my brother.

Angelina F

They help with her daily chores and the things she does around the house. The person we have is very kind, obliging, and efficient. Their billing could be better.

Elsa

In these 6 months that Lynette has been with us, she has demonstrated caring and professional talent. Please advise her how much we appreciate her.

Judy

Right at Home was an excellent service for my uncle who needed 24 hours/7 days a week home aide. The office staff was efficient and on top of everything. I was always kept up to date from Nancy in office, to Mandy our wonderful caregiver, to Reggie who attended my uncle's services when he passed. I would highly recommend this service.

K. Winters

The aides from Right at Home took excellent care of my mother. In-home care was the perfect solution, and Right at Home was caring and responsive to our needs. We will be forever grateful to the staff and the aides they provided.

Ann M_4

I would recommend Right at Home because my caregiver is good. Right at Home makes life easier because I can't see, and they help me do the things I cannot.

Jerry W_2

Right at Home's caregivers have been very good. They're very responsive on the phone. The service has helped the most by keeping my loved one engaged.

Ellen & Morton A

The people Right at Home has sent have been superb. The caregiver helps with getting me outside, going for walks, and with selecting something from the various foods we have in the fridge.

Joan T_3

Right at Home gets in contact with you and sees what your needs are. They keep you informed. Right at Home has made life easier because it helps me take better care of myself and someone else is able to be here with my husband.

jo-ann-d

There needs to be more than 5 stars to recommend Right At Home! We used several other companies before finding Right At Home in Mt. Kisco. Our experience to that point had been frustrating and very difficult. Reggie and his staff took over and there has been no looking back. Every caregiver has been well trained. They are compassionate and genuine. The office staff is wonderful to work with. They communicate with me on a regular basis and plan ahead as needed. I feel that my grandfather's well being is very important to them. This is more than a business. I am happy to very highly recommend Right At Home!

Michael B_8

Right at Home is convenient, and they find a substitute when the primary caregiver is unavailable Right at Home helps make the best of a difficult situation.

Richard B_7

The caregiver and the management is very excellent and they will call to see how he is doing still. The caregiver was company for him and saw his needs. She even cleaned his room for him.

Jeanine M

My caregiver is very pleasant and respectful, and they do a good job for me. The caregiver cleans and does everything that I need to have done in my home.

Patricia S_9

Right at Home is very accommodating. If I need anything, Right at Home is right there to help me.

Joan383317

We are delighted with the care our aunt received following a rehab stay. This agency helped her transition home comfortably, safely, and with dignity. From the first call, we were impressed by the flexibility and skill of the staff. The caregivers were professional, kind and thoughtful and helped make the holidays brighter. We highly recommend their services!

Ellen W_3

Right at Home is fine if you have certain needs. Right at Home could have been available when and if I needed them.

Mitch R.

I have been using Right at Home to help with my mother for the last year. They are very responsible and responsive, their help has been indispensible. I would recommend them unequivocally.

Robert Anzalone

I am very pleased with our experience with Right at Home. The company is run very professionally. The owner of the organization interviews the client for their health needs and requests. He also suggested safety issues in the home that should be in place. The right health aide was assigned to me. This person helped with my recovery.

Diane98280050

My mom is 94 yrs old and came to live with me in October after experiencing 2 falls within a year. I myself am a healthcare provider so my standards were set high. I contacted caring.com and probably got response from 20 agencies. I called all of them. Right at Home stood out because they were very professional from the start. Mr. Mathews came to my home to meet me, my husband and mom. I felt very comfortable. He made sure the caregiver who was assigned to mom was the perfect fit. She is kind, gentle and has plenty of experience. I am very happy with Right at Home and can go to work and have piece of mind.