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Visiting Angels - Ann Arbor, MI Ann Arbor, MI
2860 Carpenter Rd, Ann Arbor, MI 48108
4.0
(13 reviews)
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Reviews of Visiting Angels - Ann Arbor, MI in Ann Arbor, Michigan
4.0
(13 reviews)
Angela Smith
5
|
March 22, 2024
Visiting angels cared for my grandparents in their final days. They were always on time, very attentive and overall caring people. We could not have asked for a better company to assist our family in this time! I would recommend this company to everyone.
Kendra Bars
5
|
March 22, 2024
Visiting angels Ann Arbor has been the best experience for my family! They have been reliable and able to help out when we couldn’t. Would highly recommend for the peace of mind!!!
Courtney Calkins
5
|
March 22, 2024
Care for my mother! Visiting angels was fabulous. All of the aids did a great job and the staff responded in a timely manner. I’d definitely recommend!
Shawn Lipe
5
|
March 3, 2024
Visiting Angels, Ann Arbor is always reliable, on time, friendly and going above and beyond. I highly recommend if you need help with your loved one. We can't thank the entire team enough for all they do.
Provider Response
JAC
5
|
December 14, 2023
We have been lucky enough to find Visiting Angels to assist our mom for over two years. The staff are wonderful and our long-term Angel, Amanda, has given our mom care, support, the gift of friendship and SO much more. We are grateful to have found this company and Amanda!
Provider Response
WalterWayne
5
|
November 22, 2023
I cannot express enough gratitude for the exceptional care and support provided by Visiting Angels during the years they cared for my mother, who battled advanced dementia until her passing. The caregivers consistently demonstrated unwavering compassion, professionalism, and a genuine commitment to enhancing my mother's quality of life. Their ability to navigate the challenges of advanced dementia with grace and sensitivity was truly remarkable. Each caregiver showed a deep understanding of my mother's unique needs, tailoring their approach to ensure she felt comfortable and secure. Their patience in handling difficult situations and their ability to maintain a positive atmosphere made an immense difference in my mother's daily life. Beyond the outstanding caregiving, the communication and collaboration with the Visiting Angels team were exemplary. They kept me well-informed about my mother's condition, and any concerns or changes in her care plan were discussed thoroughly and promptly. In moments of crisis, Visiting Angels went above and beyond to provide support not just to my mother but also to our entire family. Their emotional support and guidance during difficult decisions were invaluable. In retrospect, I can confidently say that Visiting Angels played a pivotal role in enhancing the final years of my mother's life. Their dedication to her well-being and their genuine compassion left an indelible mark on our family. I wholeheartedly recommend Visiting Angels to anyone seeking compassionate, reliable, and expert care for their loved ones, especially those facing the challenges of dementia. Five stars simply don't seem sufficient to capture the level of appreciation I have for Visiting Angels and the profound impact they had on my mother's journey. Thank you for being more than just caregivers – you were true angels in our time of need.
Provider Response
bobfreeman
5
|
August 17, 2023
Visiting Angels is the reason I am still able to live comfortably and safely in my home. Without my angels I would be in assisted living. Everyday they assist me with my meals, medication reminders, errands, and the upkeep of my home. I am grateful to Visiting Angels to helping me keep my independence!
Provider Response
Seeking care for mom!
1
|
September 26, 2017
Do not use this organization! Constant staff turn over, unreliable care, incompetent office staff and management. When there is a problem with coverage ; management spends too much time " covering" for themselves and the aides. The issues are never "their" fault. Avoid at all cost!
Provider Response
SR137455
1
|
November 28, 2016
I had 3 different people from Visiting Angels for 3 days. I asked for someone who was going to be there in taking care of my mother to just come and watch me, and we would pay for that. They had to do nothing, and that person came, did nothing and was asked by both myself and my mother if she was going to be the one taking care of my mother for the rest of the dedicated time that I had requested because I was leaving out of town, but that person never showed up again. A new person came so Mom didn't bother to go through and explain what were supposed to be done, and Mom ended up with nothing, except somebody coming to the front door and standing there, with Mom trying to figure out what's going on. The third day, a third person showed up. I was in Florida and not able to contact anybody because it was a Sunday. She ended up getting my brother, and he fired everybody saying not to come back and to leave. It was not a very great caring situation which is what they were supposed to do. The third person who came couldn't speak English. I am upset because I am not getting compensated in any way. I just wanted somebody 3 days a week, and it could have been worked out. The manager ended up calling me on Monday and said that sometimes it takes a while. They should have told me right from the get go that they were 3 different people because the first person who came to watch me do the work knew she had other customers and that she wouldn't be back, but she lied to me and said she would be the one there. She wasn't going to return until the following week. They were absolutely no help. I don't think they wanted to admit anything except when the manager said that it takes a while to get somebody on a regular basis and get them in to the program. Because of that experience, I couldn't talk my mother into going with anyone else. They've ruined it.
Provider Response
DispleasedCustomer
1
|
December 11, 2014
The most unprofessional company I have ever experienced. They bill us late & every other week a new stranger is in our home caring for my loved one. For $20/hour I really expected more from this company. The one caregiver that does actually come on a somewhat regular basis takes 4+ smoke breaks in the 2 hours she is here, breaks things & instead of telling us she just hides them, and will be on her phone while the person she is supposed to be caring for is wandering and getting into things. Absolutely do not recommend. Also had a caregiver come in my house and scream bloody murder because she is scared of dogs. Unbelievable.
Provider Response
Caring100987650
5
|
October 29, 2014
Our in home care provider for my husband is Visiting Angels for my husband. They have certified nurses who know how to care for and treat patients. They know what to do. I am pleased with the service. I need someone who knows how to suction and know how to put him in a minilator. The caregiver, her name is Tanya, is very good. She's excellent actually. She's very professional. Her attitude is really good. She cares for him the way I would. She really pays attention. She listens very well and my husband is comfortable.
Provider Response
Maryann3
5
|
March 8, 2013
Visiting Angels have been absolutely great so far. They are wonderful. They would go way above and beyond what they need to do. We've been working with them for about a month now. They're very caring, compassionate. They've been great.
Provider Response
Social Worker # 1
5
|
January 11, 2012
I think that Visiting Angels in Ann Arbor, Michigan is an excellent choice for someone who is independent and who prefers to live independently in the privacy of their own home and who is looking for some outside supportive services and assistance with their activities of daily living for them self, a friend or a loved one. They provide personal care and assistance such as; bathing, dressing, grooming, meal preparation, transportation services, to medical appointments, housekeeping and laundry services. They also provide a professional team of trained and skilled health care professionals for their clients; Nurses, CENA’s, Therapists, Physicians and various other supportive services and assistance. Their trained and skilled licensed professional nurses assesses their clients needs and create a plan of care that is tailor fitted for each and every individuals needs as PRN. They evaluate their patients conditions on a continuing basis to ensure that their patients care plans continue to be tailor fitted for them. They also encourage their patients to be independent at their most maximum levels that are possible for them. They also offer their clients a 24/7 calling schedule for emergency situations that may occur. They provide 24/7 calling numbers for their patience convenience and to handle any of their patients after hours concerns for their clients that may arise. They also provide live in services to their clients as well. Overall I would have to rank Visiting Angels on a five stars rating for their excellence and expertise in home care to their clients.
Provider Response
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About Visiting Angels - Ann Arbor, MI in Ann Arbor, Michigan
Visiting angels provides seniors and adults with the needed assistance to continue living at home. With our local agency in your community and hundreds of Visiting Angels across America, our mission is to maintain the independence and familiar surroundings for those in need of care.
You'll have the opportunity to interview and make the final decision on selecting any caregiver we refer to you, before care begins. We pride ourselves in matching the needs of your loved-ones with the experience of our caregivers.
Visiting angels only hires experienced caregivers. State, County and Federal background screenings are conducted. For this reason "Peace of Mind" has become synonymous with the Visiting Angels name.
- Bathing Assistance
- Dressing Assistance
- Grooming
- Assistance with Walking
- Medication Reminders
- Errands
- Shopping
- Light Housekeeping
- Meal Preparation
- Friendly Companionship
- Flexible Hourly Care
- Respite Care for Families
- Live-in Care
We are family owned and operated for over 10 years!
We are available 24 hours/7 days.
We know you have questions and concerns.
Visiting Angels has solutions.
We're here for you
Caregiver Information
Caregiver Skills Include:
Ethics, Patient Transfers, Stress Management, Grief Issues, Family Communication, Transition Issues, Communicating with Dementia Patients
| Caregivers employed, bonded and insured: | Yes |
| Caregivers available 24 hours a day: | Yes |
| Available to assisted living facility: | Yes |
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