SYNERGY HomeCare of Rockville

Sawsan "

They take care of my mother when I can't. They are very responsive, someone is always available to take my calls.

Racine C

It helps in keeping her independent of her children. She is always clean, and it helps with her mental state. I have recommended them. I like that they let us know if the caregiver can't come for the day and ask you if you want a substitute or not.

David S_76

The agency has been very flexible. I needed to add a day, and were able to keep the same caregiver. I would recommend them because we connected well. They seemed to give me the most amount of their time, they gave me options.

Rana K

It has been outstanding for me and my mom. It has been a great help. I like that they help me manage payments. Their accounting department is very reasonable. Their caregivers are very professional and provide very good service to my mother.

Anonymous_1709634349

Communication has been good. I like the quality of the health aides are very good, generally.

Sharmila P

They are very reliable. They kept me informed about the status of caregivers.

Minna G

The administrative staff have been sportive. I like that they are professional.

Provider Response

Helena M_1

I have different caregivers, so I have to rate it pretty low. My mother needs consistency. I would like a consistent and skilled caregiver.

Sharon S_30

They have helped in billing and scheduling. They are well organized.

Anonymous_6546

They were there when I needed them and immediately provided me with a caregiver. I had a good experience. The response time needs to be improved.

Helen S_26

They are great and very helpful. The staff is very kind.

Anonymous_2220

It has been incredible crutch, they have allowed me to live my life and know my family is safe. They have good communication.

Anonymous_4814

For the most part, the caregivers are proactive, helpful, and attentive. We have a fair amount of caregivers. Training varies among them and therefore, I have to constantly keep an eye on things to step in and help. Overall, they're great people to work with. I am glad to have them in my house.

Dr. Rosemarie O

They mostly sit, but I don't really need them. I am trying to find ways that I can send them home, I really don't need them because I am better. They have been quite nice. They haven't done very much, but they have done what they came to do.

David T_22

I needed help in getting dressed and with cooking meals. Because of my insurance, there were certain things that I couldn't get done. This is the only service that had the technical ability that I needed and the other services I needed as well.

Margaret E. P

She is unable to walk and they help her to be able to do that. The services are excellent from the time they arrive to the time they leave.

Walter H_7

The aide is very good. She helps him with getting dressed. I have only had them for a little while, so it is hard to grade them. They are very responsive.

William Henry C

He is able to do a little more on his own. It gives me a break. I like their care and how timely they are. I like the quality of their work.

Madeline S

They take good care of me and it's nice to have someone there to talk to. I've been very happy with the aide that has been coming.

Nancy of Maryland

Synergy has provided excellent homecare. They are completely reliable – never a no-show. Every Synergy homecare giver over time has been kind, respectful, and helpful. Our longtime Synergy homecare giver is a blessing. We do not need to tell her what things need to be done. She notices on her own and does more to help than we would ever have thought of. We look forward to her visits. She is like family for us.

Moise T

Since they came in I have been able to rest and be comfortable leaving my husband with them. When I come home he is well-dressed and his diaper is clean. They are very polite, and they take interest and hear anything that I tell them. They take my interests to heart and take time to listen to me.

Barbara D_26

He was on hospice and since we got him full time care, he is thriving. I like that they offer consistent high quality care.

Peter L V

They come out and see that he gets to his appointments. They are easy to deal with and get the arrangements set up.

George S_2

The agency is extremely responsive. The staff that I have is very skilled and caring.

Harvey P

They put up with my loved one's stubbornness and the caregiver knew exactly what to do. The caregiver that helped my loved one was very knowledgeable and took very good care of my loved one.

Alexia L

They provided a very pleasant aide that seemed competent. My parents liked her. They were very quick to respond us and find us an aide when we needed one. I liked their presentation when they came to meet with us. The owner was accessible, and they seem easy to work with. They were really good, and it's hard to find something that's really good in this industry.

Jules S

She has helped me the most around the house by doing things we find hard to do. I like the job that the caregiver does here.

Dennis C_6

They help me survive because I can't walk around much on my own. They help me. I like that it works, and there aren't problems with someone not showing up or a caregiver not being very good.

Louis B_3

We have gotten continuity and help with building up his strength, which are the important things to us. I take care of my dad 4 days a week, and they come in 3 days a week. We are able to get the same person all 3 days that they come. My dad likes that consistency and knowing that the same person knows the routine. It gives him peace of mind.

Erika M

It has been great. They do her hair, her bath, and her nails. ,I only wanted a couple days a week and all the other agencies I called didn't want to take us because we wanted only 2 days a week. Synergy worked with me about the days we wanted and the money we had.

Anonymous_2012

The caregivers are on time. Most follow directions well, and they are very responsive to my mother and are able to converse with her. I guess it goes on an individual basis. Some of the caregivers are more attentive and more responsive. There have been a few that were not very attentive of her needs and things she needed taken care of.

Herbert H

I trust their employees. I feel like I can get up and do things. They are very proactive. They will call to make sure things are organized and on-track. Their employees are great.

Anonymous_788

She is pretty deep in dementia. My wife needs a friendly person, and they have been great with all of that. I like the people. We have been pleased with the caregivers they have sent.

Kathleen W_1

They communicate well. They are very efficient and they think they know what they are doing.

Madeha K

My loved one needed it to interact with someone, instead of being home alone. I liked that they communicated clearly with us.

Cathy M_2

My mother refused help because we had an agency that had a caregiver that barely did anything for my mother. She took my mom to CVS, left her alone, and did her own shopping. The owner of the company actually follows up, and they've sent someone out to see her situation. They matched her perfectly.

Ann G_8

My family member doesn't need a lot of care, but that doesn't mean it hasn't been impact-full. I would tell a friend about how personable they are. I feel like the ownership are very nice. They made us feel comfortable.

Selwyn D

They've been able to get my dad up and walk. They help get him some exercise. Everyone is very professional and friendly and the caregiver is very knowledgeable.

Joyce U

It is very helpful. I am only with them two days. I am very pleased with what is going on. I would recommend them at anytime. There is always room for improvement.

William W_3

Everything she does is helpful. We were pleased with them. They were efficient, cooperative, and nice.

Paula G_3

I live out of town, so I wasn't able to take care of her. They were very accommodating and they worked with our schedule.

Annelies G

I am getting surgery and they are taking me there. I couldn't do it with out them. Everyone is very nice and helpful and it has been a great experience.