Avid Health at Home - Schaumburg Schaumburg

Julie L_11

They help run errands. I love the caregiver. I appreciate the office staff and their reachability.

Robert A_43

It is necessary. The caregivers are all excellent. I've been with them a long time. I like the excellent quality of the caregivers. They are responsive when we have issues.

Jen A_3

I can rely on them. They are great to communicate with. The caregivers are all top-notch, as well as the management. They have proven to be high quality and very reliable providers.

Family Caregiver

We have been disappointed, disheartened and disturbed by the lack of concern Avid's Schaumburg office has demonstrated in hiring, training and supervising caregivers for my husband, a stroke survivor. Turnover at the agency is extraordinarily high, and many of Avid's home care aides have little, if any experience in the field. Callouts for shifts are often the norm, and many caregivers see no reason to arrive on time for daily assignments. We've had home care workers arrive in dirty or torn clothing. An aspiring health care professional fell asleep twice at our home while working a short, mid-morning shift. She drove my husband to a physical therapy appointment in a car with a shattered windshield, an expired state license plate while the check engine light was running. The office staff at Avid's Schaumburg office is difficult to reach and refuses to respond to client concerns.

Jen A_2

They were flexible, responsive, and understanding of changing schedules. They have consistent caregivers. The management is responsive and flexible. They are great with communication.

Rose S_14

They have helped the most by taking the burden of being the full-time caregiver off of me. I like their open and continuous communication and keeping me informed. I appreciate their recruiting capabilities and their ability to find good caregivers.

Don W_8

We have a tremendous caregiver. I like the caregivers they provide.

Linda S_87

They help with her daily care. They are responsive. All the caregivers have been excellent.

Gerald (_2

It helps me. They are willing to do the tasks, but I have to explain to them. I would like the aides to be trained.

Terri C_10

They have given me the ability to do things with my mom that I have never been able to do. The quality of the care and communication are great.

Mae D_1

Our caregiver did things for him, so I wouldn't have to do them. Tim was an excellent nurse. He was very thorough.

Brent B_2

We didn't need the services up until now but its comforting to know we have their services. I like that they call us and that it's evident for them to communicate problems.

Karen D_27

It is significant. Overall, I work a full-time, demanding job. Knowing he is in good care helps me go off sight and focus on my job. They are fairly responsive. They definitely matched Larry with a great caregiver.

Michelle P_10

They've been buddied up together really well. Everything's been fine. We're very happy with Vee.