Synergy Homecare of Northeast Chicago Chicago, IL
1802 West Berteau Ave, Chicago, IL 60613
4.6
(92 reviews)
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Reviews of Synergy Homecare of Northeast Chicago in Chicago, Illinois
Robert F_12
3
|
September 26, 2024
They are pretty reliable. They could improve by taking ownership and realizing that the client does not have anyone, and he cannot make the best decisions. They should treat him like they would treat their own dad.
Beverly C_13
5
|
August 9, 2024
She is a very nice person, my caregiver. The caregiver is dynamic.
Provider Response
Anonymous_1720539389
4
|
July 9, 2024
They're attentive to his needs. They aren't very reliable.
Joan B_18
5
|
June 18, 2024
The agency was able to place a caregiver with me. The agency is reliable.
Marilyn B_14
3
|
June 6, 2024
They could work on engaging with Marilyn more often. I found that the first caregiver they sent was inexperience.
Anonymous_1712910284
5
|
April 12, 2024
They engage her in activities. They are accommodating to my schedule.
Li D
4
|
April 5, 2024
I had a consistent caregiver. I'd tell them that they're thorough and detail oriented.
Jan L_7
5
|
March 8, 2024
The individual who is here is wonderful, and they come on time. I think the agency has been careful.
Selva E
4
|
February 23, 2024
The level of care is wonderful, and our caregiver is excellent. They could improve with communication from the new owners. We haven't heard anything from them. There has been no effort of reassuring their clientele on their takeover.
Samuel H_5
5
|
January 11, 2024
The services have given me time to rest. They address problems I may have.
Anonymous_1704372594
4
|
January 4, 2024
She doesn't have a great quality of life due to her illness; they are pretty attentive. They are always on time, and attentive. My sister likes them.
Bridget B
5
|
December 7, 2023
They provide personalized attention to detail to my mother. I like the attention my caretaker provides for my mother.
Anonymous_7650
4
|
November 30, 2023
The care is fine but he just doesn't need a lot of care yet. The staff is high quality and well trained.
Kathleen C_8
5
|
October 20, 2023
They've helped my health improve. I would recommend them because of the experience that I've had. The ladies are always on time, respectful, professional, and efficient.
Hattie S_1
5
|
September 15, 2023
They wash my mom's clothes and sheets and change them. They helped feed her and change her clothes. They give her peels - anything she needs when they're there, they do. They give us time to do what we need to do. The couple of people they've sent have been very attentive. They work well with my mom and are always energized. I like how they connect with her. All three of them have given that energy so it's been consistent. It seems like they know what they're doing and well-trained.
Bob H_17
4
|
September 6, 2023
They have answered all of my questions and concerns. They could improve what they have available.
Anonymous_171
4
|
August 3, 2023
I don't know that there is anything they can do to have a greater impact, my care is just kind of limited right now. I would recommend SYNERGY because I like most of the caregivers that have come. I have one that's been with me a long time and I just really like them.
Judy S_41
4
|
July 12, 2023
I needed someone to come in because I was in rehab. In the beginning it was kind of confusing so they could improve some of the rules and restrictions.
Robert S_97
5
|
July 5, 2023
It has helped tremendously. The help they send is excellent.
Charles B_31
5
|
June 23, 2023
They have taken great stress off of me and relieved me of responsibilities that I cannot perform. They know what they are doing and they are professional.
Julie N_6
5
|
June 20, 2023
They've been able to move people's schedules around to make sure he has the CNA's that he likes. They've been incredibly responsive, and they work directly with Gordon to fit his needs.
Medeia G
5
|
April 5, 2023
They are very helpful and make my life easier. I have a helper who comes to help me with things I cannot do myself. I have used them before and SYNERGY HomeCare has been good so I decided to use them again.
William H_28
4
|
April 5, 2023
They help me a lot in getting the things done that I need to.
Anonymous_3270
5
|
March 13, 2023
Our caregivers have been really attentive and have made our experience positive. I like SYNERGY HomeCare because I like the attention given by Frank.
Anonymous_6950
4
|
February 15, 2023
They take care of her so I can do things on my own. I suppose they need to pay their help more so that there isn't so much turnover.
Anonymous_6754
5
|
December 7, 2022
They manage the caregiver. They're always there when I call.
Anonymous_6652
4
|
November 7, 2022
I am ambivalent about the intrusion on my privacy, so it's been good sometimes or bad depending on who shows up. They are friendly people, which I really like.
Marlene S_10
5
|
October 5, 2022
I am 2000 miles away from the client, so it's good to have someone there to care for her. We had a difficult start, but the client is very happy with her caregivers now.
Pat M_9
5
|
September 9, 2022
Their matching is good, they always send the perfect caregiver. I like their communications, they send me the perfect caregivers.
Anonymous_6490
3
|
September 6, 2022
They could wait until the background checks come back before they send the caregivers to people's houses. They could check on their clients more frequently to make sure they know what the caregivers are doing. I think the staff needs to be re-trained to listen to the clients and not be on their phones all the time. I think they need to pick out a better quality of staff.
Charlotte N_1
5
|
August 18, 2022
They pay attention to what my needs are that day. The care provided is consistently good.
Helen D_9
5
|
August 1, 2022
It helps when they are here. The caregivers are nice, they understand, and they do what you ask them to do.
Tom B_21
5
|
July 27, 2022
They clean the house. They make the bed for me. I have been disappointed in a few instances with caregivers they've provided.
Lisa G_20
5
|
June 21, 2022
We need someone there since my mother is not self-sustaining, so this kind of service is not optional to keep the client in the home. They seem to have good quality caregivers.
Anonymous_4958
4
|
June 14, 2022
They've worked with me to find the right caregivers. I think there is quite a range of capabilities. There isn't a standard you can expect.
Martha C
5
|
May 24, 2022
They helped me sign up to vote by mail and have taken me to target when I needed things. They have been really flexible. I like that they have high-quality caregivers.
John G_40
4
|
May 13, 2022
They've provided normal living services. They're responsive and professional.
Anonymous_5333
5
|
April 15, 2022
I go to the bathroom a lot and I can always count on their help to get me there. I like SYNERGY HomeCare because they send qualified home care people. I have had a few mishaps, but I like them for the most part.
Anita L_9
4
|
April 4, 2022
They are doing everything I ask them to do. I really like the young man taking care of my husband.
Judy R_12
4
|
January 19, 2022
My mom needs 24 hour care, and it's not affordable. The agency is great but pricing is high.
Olga T_1
4
|
December 2, 2021
The agency communicates well. I like that they are responsive.
Arthur H_4
5
|
November 19, 2021
Without them, my mom would have to go into a home. SYNERGY allows her to stay in her own home. SYNERGY HomeCare has high-quality caregivers and is flexible in scheduling and meeting my mother's needs, despite her being 90 years old.
jnh
5
|
October 26, 2021
Synergy is taking care of my Mom. The level of care she requires is increasing with time and they are there with the flexibility and skills to meet the demand. Their expert care is what has allowed my Mom to stay in her home safely which gives her a sense of independence which is most important for her. I highly recommend Synergy! Jnh
Margaret H_9
4
|
August 3, 2021
People choose when they are able to work and I need them when they don't work. They are very nice and their caregivers are caring.
Lila S
5
|
July 26, 2021
The caregivers are very wonderful and helpful, I wish I could have them more come more often. The caregivers are very considerate. I highly recommend them.
Mary J_39
5
|
June 22, 2021
It has made life pleasant and has made life possible! I liked their immediate responsiveness.
Judith C_8
4
|
May 6, 2021
I like the consistency of care. I like the consistency of care and the ability to communicate about staffing. I have recommended them before.
Alexandra H
5
|
January 11, 2021
They have been a huge help. They are able to accompany her to doctors appointments. There is good quality of services. They are flexible in accommodating for doctors appointments. We needed a bilingual caregiver. She is very kind and takes good care of my grandma.
Anonymous_1762
5
|
January 11, 2021
They allow me to remain independent. I like that the people they have provided have been good quality and the owners of SYNERGY are easy to discuss things with and easy to work with.
Anonymous_4462
5
|
January 6, 2021
It varies with every caregiver and the caregiver we have now is excellent. I like that they are pretty reliable with getting people here.
Heidi L_1
5
|
December 4, 2020
I cannot move and so they are able to feed me and do everything else for me. The people that they hire are really excellent at their job.
Lorri W_1
5
|
December 4, 2020
They are very reliably and flexible. I like the caregivers.
Annelore C_1
5
|
November 18, 2020
Nothing is perfect but I would give them a ten because it has always been very pleasant. The personal care we get from everybody there is good. They always try to do their best and make sure we get everything we need.
Allene W
5
|
November 6, 2020
I need the help and they provide it. Have more consistent workers.
Lorraine M_1
5
|
October 28, 2020
We don't use them all the time, but they are there when we need them. They communicate with me. I like that they are available when I need them.
Gail T_2
5
|
October 22, 2020
If the people they send out don't work out, they will find someone new to send out.
Tom K_2
5
|
October 14, 2020
The caretaker of SYNERGY Home Care sometimes has a little bit of free time. I would like her to do a little more. When Tom is at work, he can't tell her what to do, but she could clean up the area a little. I like that the owner of SYNERGY Home Care is very attentive. When I write email, he gets back to me right away.
Natalia M
5
|
September 23, 2020
I feel they are as nice as possible to their clients. I have noticed they are trained well. I like that they are personable.
Lee M_6
5
|
September 8, 2020
They take good care of me, they make me food. The caregivers are all great people.
Evadney S
5
|
July 27, 2020
I am doing awesome. I have 2 caregivers that are like family. The leaders are family friendly and if things do not work with the care person, we can work things out.
David M
5
|
June 25, 2020
It was very helpful, it gave me a break three times a week where I didn't have to worry. They have been very good, they have never sent an incompetent, unhelpful caregiver.
Carol (
5
|
June 5, 2020
The needs of my relatives are being met. They have provided very good quality caregivers.
Arthur H_7
5
|
March 5, 2020
They give me transportation to my physicians. They communicate quite well with me.
Angela T_2
4
|
February 25, 2020
I like that their care plan is online. I can see who is covering and I can see pictures of the caregivers. This is important because I live far away. They are very available to talk, and they are good at reaching out to the family.
Mae B_1
5
|
February 14, 2020
They go out of their way and make everything easier. I like that they are easy to talk to and explain everything.
Angelo C_1
5
|
November 21, 2019
They are there for me so I can have time for myself and for work. I don't have to stress about the care or for my father's well-being. They are sincere and they are there to help me. I feel like they care about my needs and helping me and it is not just collecting a check. SYNERGY is the best company out there hands down. I have been to other companies and they are not as good.
Evelyn A_1
5
|
October 25, 2019
The whole mission was to keep our young man engaged, and our caregiver does an amazing job. They are responsive and listen to what people need. They treat people with respect.
Sarah R_5
5
|
October 17, 2019
They send us hard working qualified people. I am very happy with the people that they send. I like that they are very responsible for what they say, and they do what they promise.
Barbara
5
|
October 2, 2019
Our experience with SYNERGY was fine and has been very positive. My husband has had some difficulties and they've been very good at working with them. We have a very good relationship. My husband had to be in the hospital, and they were able to work with me through the fact that he had to go in. They assist my husband with his main issue on mobility, transferring and things like that. The caregivers are very caring and very good with him and they're very aware of his needs. They work with him and even exercise with him. The billing is fine. I already have recommended this agency. I have heard some terror tales with other agencies, but our experience has been positive.
Gale G
5
|
August 30, 2019
We all work, so it's given my mom independence to do things. They keep in touch, they're hands-on, they call back, and you get the same people for the most part. The owners are involved.
Kevin F_2
5
|
August 27, 2019
When I go to work, I know that he is in good hands. They are responsive, and they provide excellent caregivers. I couldn't be more satisfied.
Zach W
5
|
June 28, 2019
Their good communication is a big thing for me. They are very dependable, and if the caregiver is late, they will notify me right away.
Aphrodite (
5
|
May 24, 2019
It makes caring for my husband much easier. They have a very personal touch and have confident people.
Curt S_2
4
|
April 10, 2019
The care provider is great, but I do not think she is perfect. They have been very hands-on and diligent with their communications and with making sure everything is going correctly. They provide excellent service and communication. The provider is above our expectations.
Mary B_51
5
|
October 11, 2018
The caregiver assists my neighbor Martha and I. She is able to transport things like groceries from Martha's house to my house. The caregiver has good conversations with me and she gives nice a perspective on what young people are like. The agency offers a variety of services and they are very flexible.
Heidi L
5
|
June 8, 2018
I am handicapped and I had to learn how to walk again, then I fell and fractured my hip and they have really helped me out a lot. They are the best in the whole world. The caregivers are wonderful and the owners are hands-on and very involved.
Jancy L
5
|
May 11, 2018
I didn't have to worry that one wouldn't show up so I could go to work. They have good personalities, they're professional, and they're response time is fast too.
Daniel B
5
|
April 23, 2018
The caregivers are well-prepared, and they provide high-quality service. It helps my mother tremendously, and it helps my siblings and I to know that she's being well-cared for.
Carol N
5
|
April 23, 2018
I like the reliability of the staff and the professionalism. It enables me to go out and gives me peace of mind when I go out.
Roberta S
5
|
March 12, 2018
They do it all and take care of everything. They took all my worries away.
Roger B_4
5
|
February 13, 2018
The owner came over and took care of me and made breakfast for me, and they were good in the beginning. The people they chose were for the most part, terrific. She was a good companion and did not have to be told what to do and did my exercises with me. They were very attentive and always there. There were not any gaps. They were great, helped me walk, and supported me while walking. I was skiddish because I had fallen a couple of times. I never had to ask them to do anything once.
Eleonore P
5
|
January 12, 2018
It's not just a business for them, it's like a calling. They do more to assist than is ever expected. Early on, Frank--the President of the company came to our house and put tennis balls on my mother's walker when he noticed that there weren't any. I would have been in a mental institution if it weren't for them.
Vovanti J
4
|
December 9, 2017
SYNERGY HomeCare provides reliable care and good workers. SYNERGY HomeCare helps me get dressed in the morning, so it goes a little quicker.
Frank S_3
5
|
November 10, 2017
SYNERGY HomeCare has great care and is responsive to my loved one. SYNERGY HomeCare makes my loved one's life easier by having personable caregivers that are conscious of their needs.
Carl W_3
4
|
October 25, 2017
SYNERGY is professional, and the immediate help that I needed was done very quickly and to my satisfaction. The services relieved stress because I get a person who comes in the night, so I didn't have to worry about being there. It was comforting to know that a qualified person was there.
Carolyn W_2
5
|
October 19, 2017
I would recommend SYNERGY HomeCare because the caregiver is great, takes good care of me, and helps me a lot. SYNERGY HomeCare is very good because I live by myself and it's nice to have the caregiver come once a week.
Antonio V
5
|
September 14, 2017
I would tell others that personnel I've met were excellent. They gather good information and ever. I supposed the services changes because sometimes caregivers change their schedule. My wife has dementia, so SYNERGY HomeCare does their best to find the right caregivers who can stay with us for several weeks.
Elaine B_1
5
|
August 15, 2017
I would be likely to recommend SYNERGY HomeCare and I have been really happy with the caregivers I have dealt with. They have been interested in helps. SYNERGY HomeCare has only come once a week. We are being held hostage by the long-term insurance company. The fella who comes on Mondays is great. He is good for him.
Eleanor F_1
4
|
June 22, 2017
I liked SYNERGY HomeCare because they helped where we needed, but there was a few days when the caregiver didn't show up. The services allowed me to do the work that I had to do while someone took care of my wife.
Michael E_2
5
|
May 17, 2017
SYNERGY HomeCare provided good caregivers who were like family. SYNERGY HomeCare provided 24/7 care that helped the client with everything she needed.
Lynn F_1
5
|
February 15, 2017
SYNERGY goes out of their way to be helpful. SYNERGY helps me with normal home activities, getting to the bathroom, and going up and down stairs.
classickmama
5
|
February 14, 2017
This was my first experience with a home care service and while I felt some initial hesitation, my ambivalence proved unnecessary. The services of Synergy and its employees are more satisfactory than I ever anticipated. The aide assigned me is bright, agile, cheerful and enthusiastic and her assistance invaluable.
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Services and Amenities of Synergy Homecare of Northeast Chicago in Chicago, Illinois
Resident Requirements
- Allows Patient Transfers
Companionship & Escort Assistance
- Companionship Services
Fitness & Wellness Programs
- Fitness Opportunities
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Care Management Services
- Residency Confirmation
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Background Checks
- Staff Drug Screening
- Sex Offender Checks
Therapies
- Stress Management
- Validation Therapy
Bonds & Insurance
- Is Bonded and Insured
Financing & Payment Options
- Accepts Check Payments
Housekeeping & Maintenance
- Maintenance & Repair Services
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Additional Amenity Information
- Training Areas: First Aid and/or CPR, Emergency Procedures, Fall Prevention, Cooking and Special Diets, Hospice Care
- Payment Options: LTC Insurance, VA Benefits
About Synergy Homecare of Northeast Chicago in Chicago, Illinois
Synergy Homecare of Northeast Chicago is a Senior Care provider in Chicago, Illinois that offers residents Home Care services. Contact Synergy Homecare of Northeast Chicago for more details on services and rates.
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