Assisting Hands - Fox Valley South Batavia, IL
150 First St. Suite A, Batavia, IL 60510
4.4
(34 reviews)
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Reviews of Assisting Hands - Fox Valley South in Batavia, Illinois
4.4
(34 reviews)
Roger S_12
5
|
April 20, 2020
The morning care is the most helpful. It gave me some relief. They really went above and beyond. I like that they're very accommodating and they made the transition from me to the caregiver much easier than we expected.
Patricia B_8
3
|
April 10, 2020
They need to know how to do caregiving and what the rules are. They could give more training to their people.
Barbara S_39
5
|
April 2, 2020
They freed us up so we could live a normal life. I like the owner. She was great. She responded quickly and got people here every time. If someone couldn't come, the owner would come herself.
Brenda B_5
3
|
March 24, 2020
We needed somebody, so it was very important at the time. They weren't dependable. They wouldn't show up on time and when they said they would be there, they weren't.
Amy K_6
5
|
February 18, 2020
They help her get lunch. They are personal.
Anonymous_3365
5
|
February 13, 2020
I can't pull the sheet off the bed, I have trouble reaching the top of the stove, so they clean it. They come in once a week. When my son died, the lady who owns the business interviewed the person that is taking care of me now.
Charles S_12
5
|
December 30, 2019
They have someone to check on him when I need to go to the bank or the store. They do what we want them to do. I can sit there, and they can watch over him and take care of him when they need to.
Mark K_4
5
|
December 19, 2019
My caregiver is the most helpful. Sometimes they are prompt, and sometimes they aren't, but they have to come from a long distance.
Marilyn O_1
5
|
December 5, 2019
They have helped me the most by keeping me more alive, and they have made me happier and less depressed. I look forward to them coming. I like the people that work with me and the caregivers that come because they are terrific.
Mary O
5
|
November 14, 2019
It made a big impact because of the caregiver they sent over to us. She connected immediately with my mother and they became good friends. I like how they were understanding when I did need the service. I like their flexibility.
Josephine B_4
5
|
November 12, 2019
They are available when she needs them. It was good that they showed up.
Janet D_6
2
|
November 5, 2019
Their services are not very good. They have a good impact, but they need to show up. This morning we had a caregiver here at 10 o'clock, and she still has not arrived. It was the same on Friday. I feel like that we are low on their priority list, so we are looking for care elsewhere.
Rosemary O_1
4
|
October 15, 2019
They were on time, and they always addressed my requests. They tried to be accommodating.
Mike A_2
4
|
October 15, 2019
They come once a week, but they are very good. The billing process needs to improve.
Mrs W_1
5
|
September 18, 2019
The impact has been huge. They have done everything that I would otherwise have to do to take care of my mom. I don't have to do it, now. I like their communication.
Gail V
5
|
August 22, 2019
I think that their attitude and willingness to provide what we are interested in is what has made it positive. I like their attitude for the most part.
Peter B_2
4
|
August 16, 2019
I feel comfortable that my wife is being taken are of. I like the manager and owner. They are very involved in the day-to-day activities. I feel like they care.
John N_6
4
|
July 31, 2019
I like to have basically the same people all of the time. I get different people. I would like one or two people. They contact me right away from the office if there is any problem.
Christ Z
4
|
July 25, 2019
I needed help, and they gave it to me. They will go shopping, wash clothes, clean the house, and do the dishes. They don't complain about it either. They are conscientious and willing to help.
Carol H_13
5
|
July 16, 2019
Their services allow me to do my job. I like the caregiver they send.
Patricia K_5
4
|
June 27, 2019
They came at night so that I could sleep. They felt if he was cold, hot, or thirsty. They were capable of care.
William L_7
4
|
June 24, 2019
They help me and help my wife. She has a bad back and can't help me. They do their job.
Anonymous_737
4
|
May 24, 2019
I need them at this point. They have been very helpful. They need to improve the training of the individuals that come.
Nick B_1
5
|
January 28, 2019
It is a relief having someone here. I am not here all the time, so it's nice having that insurance that my loved one is safe. Anytime that I need assistance with my loved one, there is always someone there to help.
Alma L
5
|
December 22, 2018
They keep me clean. They're very prompt and they listen to me.
MaryAnn A
5
|
October 26, 2018
They help me because I am able to go to work and not worry. I like their reliability, the person we have is awesome.
Anonymous_311
5
|
October 16, 2018
It helps out a lot. I would always love to have more hours. They do try to accommodate me in emergencies with aides. They try to get replacements so we don't have to adjust our schedule.
Sharon H_9
5
|
August 28, 2018
They did the things that I wasn't able to do when I first got home from rehab. I think they were polite, and they knew what to do.
Kenneth (
5
|
July 25, 2018
They have helped me maintain her health because my wife has something where her health will never get better but she is not getting worse. I like that one of the caregivers they send is always working with Sara doing things like walking and taking care of her.
Anonymous
1
|
July 17, 2018
They could have sent a qualified person. I was only happy with one person. They never notified me on time when they weren't coming. They let me know an hour before. The provider could of done what they promised to do, and that was send people.
Pauline G
5
|
June 26, 2018
They were preparing one meal a day for me. They also assisted me on the stairway. They were here when they were expected and very careful about the care they were doing.
Susan W
5
|
June 15, 2018
They have made life easier for my husband who is severely handicapped. We have had great caregivers who can communicate with my husband and take care of his needs. The owner at Assisting Hands does everything she can to provide the service and meet our needs.
Laura S
5
|
May 21, 2018
They do everything on time and they are really polite. They are on time and they do a very good job.
Pat L
5
|
December 28, 2017
The rates that Assisting Hands charges are pretty much what everyone else does, however, they are compassionate, attentive and our caregiver is just an angel and just the best. Assisting Hands provides a quality of care for my mother the caregiver is not a baby sitter but truly takes good care of my mom so that I don't wonder what is going on when I am gone.
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About Assisting Hands - Fox Valley South in Batavia, Illinois
Assisting Hands - Fox Valley South is a Senior Care provider in Batavia, Illinois that offers residents Home Care services. Contact Assisting Hands - Fox Valley South for more details on services and rates.
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