Visiting Angels - Cobb, Paulding, Douglas Dallas, GA
110 Evans Mill Dr Suite 404, Dallas, GA 30157
4.5
(411 reviews)
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Reviews of Visiting Angels - Cobb, Paulding, Douglas in Dallas, Georgia
4.5
(411 reviews)
Peggy H_14
4
|
December 13, 2023
They could have made my life easier by providing me evening meals. I would like to see that they teach their caregivers how to cook.
Sylvia E_2
5
|
December 13, 2023
The drivers got here on time and they were easy to contact. They were very courteous and easy to work with.
Anonymous_7673
4
|
November 14, 2023
The care we are receiving right now is outstanding because I have an excellent caregiver. She has had a positive impact because she is always there. She is there every day. I like to see them have more caregivers available in the chance that your regular caregiver is not available for any reason. Right now, if the client's caregiver isn't available, they have to scrounge around and look to find somebody to cover her days. She can give them a month notice that she is going to take a vacation, and they always wait until the last minute to find somebody to fill her position instead of trying to secure someone to fill that position ahead of time. I get that they have a high turnover of people, but if they have a person that is going on vacation, and they notify you in July that they're going to be on vacation the second week of August, that gives you a whole month and a half to find someone to cover that one-week period. They could commit that one person so if something comes up before that one-week vacation arises, they still have time to look for somebody else. It's crazy that they wait until the week of or the week before to try to find somebody to fill a regular caregiver's spot. We are kind of picky. The client has memory issues, can't remember names sometimes, and can't remember what he's asking for sometimes. We are kind of picky of who we want to stay with him. He has a hard time understanding some people, and people have a hard time understanding him. I want somebody that is going to know how to use the microwave, a coffee pot, or a toaster oven. They have sent people out before from places like Africa who say they don't know how to use those because they don't use them in their home country. I try to request people not from those places because they say they don't use those items.
Anonymous_7657
4
|
November 14, 2023
Again, it is just the consistency of the individual caregivers. I would like to have more consistency on the part of the caregivers because sometimes there is one caregiver who says I overslept or my alarm did not wake me up kind of thing.
Anonymous_7638
5
|
October 16, 2023
The caregiver did anything that we needed. She took me to the doctor. I liked the caregiver. She was the best.
JP N
5
|
September 26, 2023
The caregivers have helped the most by affording me time to go to work and keeping eyes on the client while I am not here. I like that the people are really nice, they're very punctual, and they're well-trained.
Anonymous_7587
5
|
August 25, 2023
She has dementia, so they do well. We are fortunate to have them. I would recommend them because they are easy to deal with.
Anonymous_7580
4
|
August 25, 2023
The agency can make life easier by providing more care. The agency can improve on the consistency of the provider.
Anonymous_7583
5
|
August 1, 2023
They have had a positive impact by just having someone with the client on a day-to-day basis that is more attentive to her needs. I like that they're dependable. If we have to change the schedule, they always manage to find someone to fill the slots. We can always count on them.
Charles T_10
5
|
July 27, 2023
We get to know each other very well and they always want to be to reach my goals. I told them my goals and they support me with no negativity. They came over here and they got to know me. You have to figure out how to communicate with people properly, and they do a great job of getting their point across.
Barbara F_23
5
|
July 19, 2023
She helps with food, laundry, and drives for us. I like everything about them. Nothing has happened that I don't like. They have been cooperative, and I have had an awesome caregiver for two and a half years.
Gayle T_1
5
|
June 20, 2023
It has been good for my aunt. Their compassion, professionalism, unconditional love, is what I like most.
Frank A_9
4
|
May 15, 2023
We had so many different ones coming, so it depends on which caregiver could actually engage the client. They could be more consistent with the same caregiver.
Daniel “Dan” O
5
|
May 15, 2023
They help me function coming back from the Hospital. I like the caregivers.
James J_18
5
|
February 27, 2023
They take good care of her. They take a huge burden off of me.
Anonymous_6969
5
|
February 9, 2023
They provide good companionship. I like that they are flexible.
Kim G_14
5
|
January 17, 2023
It was tremendously helpful for us. It gave us reassurance to know that she was safe at night. I liked their responsiveness. We had a last-minute request that they accommodated for quickly.
Ann L_15
5
|
January 17, 2023
They were on time and stayed for the correct time. There was somebody with him which I liked.
Ross S
5
|
December 27, 2022
The agency has made it positive by initiated the program with my wife and I. I like this agency because the homemaker they have provided is very good.
Mary E_29
5
|
October 17, 2022
They have provided qualified help. They are flexible.
Anonymous_6623
1
|
October 17, 2022
They don't train their people. They have ADL's and none of the caregivers have done their ADL's except for the caregiver I have now and another in the past. They come in with an attitude and do whatever they want to. They need to improve their caregivers.
Elma M
4
|
September 20, 2022
They have helped the most just by being present. They can always make sure that they are notifying the customer when the caregiver is not going to show up.
Sam C_3
5
|
September 20, 2022
She has helped the most by being kind. They are good to my wife.
John_3
5
|
June 25, 2020
She would clean and was very attentive and I did not have to worry about anything. They were doing more than what they needed to do when they were there.
Pamela C_7
4
|
June 23, 2020
It was excellent. She had multiple cases of cabin-fever and I live 8 hours away so it was impossible for me to go. They could keep a better eye and track their caregivers a bit better, to make sure they're there with the patients.
Bob Y_3
5
|
June 23, 2020
She makes her laugh. We have just had very good success. This is the second lady that we have had and she has been a blessing to us. I do not know about the rest of them, but if they are all like her it is great. We are just pleased with the person that we have. They have provided us with a person.
Amanda F
4
|
June 17, 2020
They are trying to find someone that is the right fit for us. It is easy to get someone out and get in touch with people.
Melissa H_4
5
|
June 12, 2020
The lady that worked was never late, we never had an issue with her, and she went above and beyond. If I had any issues I could call and speak to someone.
Ellen B_3
4
|
June 12, 2020
Every time they sent someone I had to show them what to do. I asked for the same person but they said because I didn't have enough hours so, they couldn't fulfill my requests.
Keith J
5
|
June 9, 2020
Some of them transfer her from the bed to the wheelchair and to the toilet. They do good work. The one who comes in Monday-Friday is kinda lazy but she does help give her bed baths. The one who has been in the last two Wednesdays is very good.
Judy R_5
5
|
June 9, 2020
They take care of things like doctor visits, and getting meds when needed. They keep them on a medication schedule. They keep very good records. They send very capable people out. They are responive to my phone calls.
Linda W_12
5
|
June 8, 2020
When they come, the things that they do are done. They don't say that they can't do it, they just do it. They know my routine, they do laundry, do the trash. I always have everything ready for them to do. They do a nice job, I enjoy them coming.
Angie S_3
4
|
June 3, 2020
They help the most with giving companionship and are to my mother. I cannot remember the last time that I got a schedule from them. I used to get one every week and that stopped back in April.
Jackie_1
5
|
June 3, 2020
The service helps my in-laws. They help with personal care. The level of communication is spot on and professional. They are quick to call me with any changes. They have never failed to send someone at the appointed time. They are courteous.
Bruce F_3
5
|
June 2, 2020
The consistency of having the same person for the bulk of the time is nice. They find the right people for the service that we need and it has helped so much.
Javon M
4
|
June 2, 2020
They have been good at giving me a ride. They can listen to the patient and see what is really going on.
Beth J_1
5
|
June 2, 2020
They have helped me day and night with my sister. They make sure she is stable so she doesn't fall. They are wonderful caregivers and work hard to take care of my patients.
JoAnn S_2
5
|
May 27, 2020
The services freed up some time for us as family members to do the things we need to get done without worrying about my mom. I would recommend Visiting Angels because they understood that we just wanted one consistent caregiver. It did take a while to get the right caregiver though.
Libby C_2
3
|
May 26, 2020
I know my friend receiving care has complained that Visiting Angels was not super dependable with scheduling caregivers. I would like the caregivers to encourage my loved one to make healthier eating choices as well. I would just say that the workers should be more cautious if they are not feeling well. One of the caregivers came in sick, and my friend got severely sick and was very upset.
Kimberly H_4
2
|
May 22, 2020
They fulfilled my purpose, but I didn't like the communication that they had with me. They were terrible with the communication.
Anonymous_3752
5
|
May 22, 2020
They stand by when he goes the restroom. They make sure he doesn't walk. They are always punctual. They are knowledgeable about what they need to do. I have a high expectations. I am a CNA too. They are doing a very great job.
Hope B
5
|
May 13, 2020
It was exceptional because they were very professional. They were very attentive to her needs and our needs and I can't say enough.
Jackie A_1
4
|
May 13, 2020
They just sat with her. They could check up on their nurses.
Sandra S_10
5
|
May 13, 2020
They are kind and good to my mom. They are careful with her, and they treat her like the adult that she is. It's the best thing that's ever happened to us.
Betty P. A
5
|
May 13, 2020
They were here on time and great for the 3 nights that I needed to keep me safe. They were very kind and helpful and helped me for the three evenings when I needed them.
Christine J_3
5
|
May 13, 2020
My mom after my dad passed came down here for a few months and I like to have someone here when me or my husband is working. I have recommended them. They have never not been able to the meet the needs I have at a short notice.
Linda_3
4
|
May 13, 2020
There were some who were great at what they did and others who couldn't care less. It got to the point where I had to ask them to do things. They weren't assisting mom, weren't helping her bathe, or helping her change her clothes. Others were really great at doing those things. The service provided by the individual caregivers was not always consistently even. They didn't have the same quality of care from one to the next. With some all they wanted to do was sit on their phones, but others would help my dad with dinner.
Patricia M
5
|
May 6, 2020
They help me by responding as fast as possible. I like that they always find the time to have someone here.
Barbara N_1
5
|
May 6, 2020
My mother knows they care for her. She is bed-bound. They are friendly and helpful. They are professional.
Valerie R_1
5
|
May 5, 2020
They helped her with taking a bath. They made sure that she ate. They helped her with little activities to keep her mind moving. They engaged her in conversation. I liked the personalization of the service. I like the professionalism of the caregivers that were provided. Everyone seemed interested beyond it just being their job.
Patricia B
5
|
May 5, 2020
My sister needed a lot of care and they did that for her. If my main person had not been as thorough and so outstanding with everything that she did, I don't think that my sister would have lasted as long. I like their competence, loyalty, thoroughness and the genuine care they give.
Sandra C_7
5
|
March 24, 2020
It gives me peace of mind. My siblings are farther away and it gives them peace of mind as well. My mom is very happy. My main concern was my mom, she did not want to live with me or go into any senior home so Visiting Angels was the best thing. We started Monday, Wednesday, Friday, but she just has a caregiver, who she loves, on Mondays.
Melisa T
5
|
March 24, 2020
They had a quick response and a personal touch. It was quick and effective.
Mary H_80
5
|
March 18, 2020
I just needed them to change my bed and small things like that. There was nothing that I didn't like. If someone were alone, then they would need them.
Mrs. R_2
5
|
March 18, 2020
They were a big help. It is pretty expensive. That might be a reason someone might go somewhere else, but they are very dependable.
Bill W_5
5
|
March 13, 2020
My wife had aphasia and could not talk, but she really enjoyed chatting with the ladies. She hugged them and smiled with them. They did what they said they would and were prompt and kept in touch.
Anonymous_3450
4
|
March 13, 2020
They need to listen to what they client needs and wants and do that. They could pay more attention to their client.
Megan S_1
5
|
March 12, 2020
I live far away from my dad, so it cuts back on my travel time. They have been doing the cleaning and cooking and showering and being compassionate and caring.
Tommy D
4
|
March 11, 2020
They could cut the price of the care. They could make sure that somebody is trained before they send them out the first time.
Charles L_5
5
|
March 11, 2020
They allow me to have time to do other things that are necessary. We found caregivers that are adequate, friendly, and capable.
David K_17
4
|
March 9, 2020
They have helped with everything, they take care of him and take care of things around the house. They could have no perfume or potent deodorant while they are here.
Tommy A
5
|
March 7, 2020
We had to go out of town for a wedding and it took away the worry of leaving my mother unattended. I like the way they were able to personalize the care for my mother. I appreciated the quick response to our call.
Joe and Barbara V
5
|
March 5, 2020
They have been super and anticipate what I need. I can get good results when I call and ask about something.
Elaine P_1
5
|
March 5, 2020
They helped the most by giving me respite care for him. I liked that they took very good care of my dad for the most part.
Doug M_10
5
|
March 4, 2020
They are flexible in terms of when they can help. They are helpful in moving me from one room to the next so I don't have to move myself in the wheelchair. Most all of the caregivers are very polite and seem to be well trained.
Ashley H_1
5
|
March 3, 2020
I can leave the house when they're here. They are responsive and flexible.
Jan/Gene J
5
|
March 2, 2020
I really needed them. I needed help with bathing and getting food and they were very good. I was getting around with a walker and now I walk by myself. I liked everything. I had one lady that I called about because she didn't want to be here.
Stephanie S_7
5
|
February 24, 2020
They help with bathing and giving my stepdad time away from the house. Sometimes they help with the laundry. They're willing to work with me, they listen when I have complaints, and their price is fair.
Anonymous_3395
5
|
February 22, 2020
They have helped with laundry and cleaning. They meet our needs and provide help with things we can't do on our own.
Violet Mae C
5
|
February 20, 2020
They do the job that I tell them to do. They are on time and courteous.
Lisa S_12
4
|
February 12, 2020
I appreciate the fact that I can go back Arizona and not be in Georgia every day. If they had the staff that we've needed. They send out people that are fine for companions but not for what we need.
Walter D_1
5
|
February 12, 2020
They make sure he's taking care of himself like taking his medicine and bathing. They help with his daily care and provide that companionship. They are very attentive, caring, and consistent.
Dorothy H_2
5
|
February 12, 2020
When I needed personalized care they provided it. Bathing and dressing is all I need help with. The gentleman came out two days ago to pre-screen me. The lady came today to bathe me. The guy who runs Visiting Angels came. They are compassionate.
Christy T
5
|
February 11, 2020
The dependability of the service was the most helpful. They were easy to work with, made sure they had staff available, and I didn't worry about anything. The supervisors were nice to work with.
Elsa D_1
5
|
February 5, 2020
She helps him get dressed and gets him up and down where he needs to be. It relieves me from a lot of things. I love our Visiting Angel.
Anonymous_3305
3
|
February 5, 2020
They allowed me to leave the home when I needed to. I'd suggest they pair smaller caregivers with smaller clients. The caregivers need to be physically capable of helping their clients when they fall.
Steven S_7
4
|
February 5, 2020
The difference in personnel was different and they need to adjust to me and me adjust to them. They need to have consistency of personnel.
Elma B
5
|
February 4, 2020
The exercise they give me is helping me. It helps me with standing and my back. I like the way that she gives me the physical therapy, and I like her patience and way of dealing with me. She comes at the time I prefer her to come.
Martha L_10
5
|
February 4, 2020
Them helping out took a load off of my shoulders. They were polite, courteous, and professional. They did what they said they would do.
Laura J_7
5
|
February 3, 2020
They make sure she is bathed, her laundry is done, and she is fed. They're available whenever we need them.
Patsy W_1
5
|
January 28, 2020
They're very attentive to me. The people they send have been very nice to me but Visiting Angels hasn't done anything for me. It's the caregivers that are wonderful.
Anonymous_3077
5
|
January 28, 2020
They took care of my loved one so my child and I could go out to the store. They took time with my loved one, and they were very nice people.
Tom W
4
|
January 24, 2020
I think they do what they can, but he just does not like them there all the time since he has Alzheimer's. They do help make him him breakfast and make sure he has gotten his medication. Sometimes the scheduling is a little late because they have to change people if things come up. They are a little slow about getting someone to fill in the spot. We understand though.
Terrie A
5
|
January 23, 2020
I am paralyzed in one hand, and Visiting Angels provides me with a hand, and they help me with my daily living situation. I would recommend them because they give you a personal touch. They come in your home like family.
Kathleen W_7
5
|
January 23, 2020
They made everything as comfortable as it could be. I was so fortunate to have them. They are sensitive and responsive. They have respect. They come aboard and sent the right type of people.
Hal R_1
5
|
January 22, 2020
They have helped my whole family out. My mother is 88 and blind, and they provide the best people out to help her. They really care for her needs and do everything to provide quality healthcare to my loved one.
Hal R_1
5
|
January 22, 2020
They have helped my whole family out. My mother is 88 and blind, and they provide the best people out to help her. They really care for her needs and do everything to provide quality healthcare to my loved one.
Shirley S_17
5
|
January 21, 2020
They have always been very nice, very polite, and very helpful. I have only had one caregiver that I was not pleased with. They didn't do anything. The one I have now, I will keep anyway.
Willie M_3
5
|
January 21, 2020
It's very helpful when the caregiver is dependable throughout the day. Once they find a caretaker that works well, it makes a big difference.
Ralph A
5
|
January 18, 2020
They've done everything that I've required and asked them to do. I just want them to keep an eye on my wife. I like how prompt they are and that they show up. If they can't make it, they give me a call and tell me how late they will be.
Marjorie_1
4
|
January 18, 2020
They were very helpful. I was relieved to find help. They were recommended by the hospital when we got out because I didn't know what I was going to do. My husband is partially blind, so they need to know how to work the TV. I like them and they are very friendly. I would recommend them to others. They were very nice and seemed to want to help.
Bonnie H_4
5
|
January 16, 2020
It was a big help and she really enjoyed the company when I wasn't home. The responsiveness and the caregivers matched my mom's personality.
John B_39
5
|
January 13, 2020
It freed me up to do what I needed to do. I knew that she was being taken care of. We were very pleased with it all. I had very good success with the administration and the nurses that visited. We had angels every day. Most of them were very good.
Beth D
5
|
January 10, 2020
They were just there so we could go home and take care of stuff. They gave us peace of mind. We have always had good luck with them and have used them for several years. They were always right there.
Whitney H
5
|
January 8, 2020
They have helped with peace of mind, and they have organizational skills. I like the quality of the people they have sent us and the cooperation of the various people I have talked to.
Kathy M_4
5
|
January 7, 2020
I am not at his beck and call all the time because they are there to help him and make sure he doesn't fall. My dad really likes the ladies who come in to help him. They do light housekeeping and ensure that he eats.
Pamela E
2
|
January 6, 2020
We lack consistency with them, so I was basically doing everything myself. I have gone through so many caregivers to get consistency with them, and we still have a lot of changes on the weekend.
Heather G
4
|
January 3, 2020
We just wished we could have had them longer. I liked the last caregiver we had. The other ones were not so great.
Susan C
5
|
December 19, 2019
I was caring for Annette all by myself, and now, I can spend time with my husband and eat meals with him. The response time is great. They are always quick, and if we need anyone quickly, they make it happen.
Leigh A
5
|
December 19, 2019
There is no way I could get things done without them. They are always there to answer questions. They always try to find someone that will work well with my dad. Some of the caregivers haven't been as great as some in the past to work with my dad.
Anonymous_2914
5
|
December 10, 2019
They provided the care needed, like light housekeeping. I liked their stability.
Sheena E
5
|
December 9, 2019
It has been great to just have one caregiver that is consistent. They have helped put my mind at ease. They are licensed and insured and are flexible with our schedule. They email all the information and paperwork we need.
Lisa N_2
4
|
December 7, 2019
She helps her take a bath, does her hair, helps her get up and down, and to go to the bathroom. I don't know if it's them or my parents, but the lady that comes is there for four hours. If she is not helping my mom do something, she should be mopping or cleaning. I don't think she should sit and be on Facebook or have a lunch break, which is what I've seen.
Bobbie W_2
4
|
December 7, 2019
They can volunteer to do things, not just sit there. They have to be asked. There are some that are more motivated. I only have one of the caregivers that is thorough when they come in. Everyone else just sits there.
Sandra B_20
5
|
December 6, 2019
The services are helpful because I'm less stressed. They seem to be very professional.
Janice H_4
4
|
December 6, 2019
They allowed me to know someone was checking on her twice a day. Her caregiver was kind, but I feel she could have been more engaged with my mom. I was very pleased that they were able to help us on such short notice though. I am very grateful for them.
Bill T_2
4
|
December 6, 2019
They generally support my activities such as cleaning the house and stuff. They are very consistent with their care.
Larry M_10
5
|
December 6, 2019
I use them once or twice a month while we go out. It allows my wife and I to have some time. It's good to have a full nurse to come stay with my mom.
Rachel B_3
5
|
December 6, 2019
They helped the most by just being present. I appreciated having the comfort of someone else being there. They were just an extra pair of hands so that we could leave the room if we needed to. I think they are very efficient. They were timely, and I was always told who was coming.
Linda S_25
1
|
December 4, 2019
They need to have employees who want to work and do their job. I did a care plan program, and none of that was followed. I think they need better employees and oversight.
Elizabeth S_18
5
|
December 4, 2019
It was huge that week that we had them. They sat with her overnight so that she would have a companion when she got up. It was super easy to schedule and nice that there were multiple caregivers. I had a last minute need, and they filled it.
Jo E_1
5
|
December 4, 2019
It makes a big impact to have them because they help with cooking. I like that they are reliable.
Rick D_2
5
|
December 3, 2019
She required help, and they provided it. They are easy to work with, and I like the people.
Jacqueline E_1
4
|
December 3, 2019
They help accommodate with my loved one's daily bathing and hygiene care. They also make sure that he eats lunch and breakfast. They do a light clean up. Their employees could arrive when they are supposed to.
Mary M_38
5
|
December 3, 2019
The most helpful part is taking her out and spending time. They are prompt and easy to deal with. Their caregivers are good.
Candy G_1
3
|
November 25, 2019
It's been extremely stressful for me. They could have the caregivers assigned show up for work, show up on time, and leave on time.
Marilyn L_4
4
|
November 25, 2019
I like that they are nice and dependable. I like the caregivers they send here. They are professional.
Cynthia "_2
5
|
November 25, 2019
They could give my loved one baths. They were on time, very professional, and knew what they were doing.
Elizabeth S_17
5
|
November 21, 2019
I needed someone there in case I needed a quick rush to the hospital or anything of that nature. They were my safety net. They helped me with chores like grocery shopping and such. I have recommended them. It was quick to get set up which was helpful. The ladies that came were prompt and most of them were very well suited.
Anonymous_2840
5
|
November 19, 2019
If the scheduled caregiver is ill or cannot come, they will find someone else, usually within a few hours. They are very helpful in choosing the right caregivers to come out.
Anonymous_2740
5
|
November 19, 2019
They are very beneficial. I have someone come out three mornings a week, and that gives me a break. They were quick to respond, and they are very organized.
Anonymous_1840
4
|
November 18, 2019
Our normal person does a great job, but if we have a fill in person, they don't do anything besides sit there. I think the fill in caregivers could put more of an effort into helping them. I would like to see more consistency within the caregivers.
Deborah T_4
5
|
November 16, 2019
I don't think I could have done without them. I like that they allowed me to have a dedicated caregiver to come daily.
Jeff O_3
5
|
November 14, 2019
They picked me up and took me home from my procedure. I liked that they were easy to work with.
Randy H_1
5
|
November 11, 2019
They keep her functioning. I like that they are keeping the same caregivers regularly. They are flexible.
Vanessa C_2
5
|
November 6, 2019
I am a caregiver, so I am here all the time. Weekend services were needed because I could not be here on the weekends. It helped out a lot. They allowed me to take breaks. I like the fact that the scheduling is flexible. Most of the time, I can get someone out a day in advance.
Harry T_1
5
|
November 6, 2019
They have always been able to supply me with someone, even if it is short notice or a weekend. I like their availability.
Katherine C_3
5
|
November 4, 2019
They make sure that she doesn't die on the floor of the bathroom when there is nobody there. They respond quickly and appropriately.
Eva B
5
|
November 4, 2019
It has enabled my loved ones to stay at their home longer. They have someone available when needed.
David H
5
|
November 4, 2019
She gets him out, and they take care of prescriptions and doctor appointments. It's like having another daughter. He wouldn't know what to do without her. They get along like two peas in a pod. She's his best friend!
Michael G_1
5
|
October 29, 2019
It has allowed me to let her stay in her house for all these years with her cats. All the ladies that I have met have been very nice, and they take good care of her.
Janel B
5
|
October 22, 2019
They allow my sister and me to be able to work. The staff is well trained, and they have good continuity of care, which is important.
David B_25
5
|
October 22, 2019
They handle her changing schedule. They respond to my mother's needs.
Martha T_2
5
|
October 21, 2019
It was a big help for me to be able to trust someone while I was gone. The last caregiver I had was always on time, I could depend on her, and she seemed to be able to handle our specific circumstances well.
Margaret S_14
2
|
October 14, 2019
My husband has Alzheimer's and is in the last stages of it, and they really do need to be trained on how to not get him so agitated. One day I came home, and my husband was wet, and the lady didn't even notice or do anything about it. They need to train their caregivers to deal with Alzheimer's clients and clients that can't help themselves in the bathroom. They can also learn to read instructions. I will have things written down in the book for the caregivers, and they don't look in it because they don't follow what it says.
Anonymous_1821
5
|
October 14, 2019
Because of the services, one of our family members doesn't have to be with my loved one all the time. They're a good agency because the caregivers are great. They act like they care, and they're like family.
John H_28
4
|
October 11, 2019
They could do more in the way of meal preparation and menu planning. They have been reliable. Most of the people have been better than average.
Juanita C
5
|
October 5, 2019
It helps me tremendously. It helps me not have to do all the CNA work myself. It takes some of the burden off of me. They have very skilled CNA's.
Lori S_8
5
|
October 2, 2019
Peggy can stand and do many things, and they helped us with everything. They are very on time. They have been very nice to my mom and good to her.
Pamela A
5
|
October 2, 2019
It gave me the ability to get assistance when I needed help. The caregiver was very helpful, and she was always on time and had a very pleasant personality.
Kathy N_5
1
|
October 2, 2019
It frustrated me that they would go to the office and complain that I was forcing them to do tasks that they shouldn't be doing. I never forced them to do anything they didn't want to do. Things I thought they should be doing, they wouldn't do. I don't blame Visiting Angels. I just blame the caregivers. They just had some poor helpers.
Lucy R_2
4
|
October 1, 2019
My mother is in a wheelchair and needs transportation. They could pick her up to change her clothes and were a big help to me. I would like their office to change. I would be on the phone on hold for so long, and they would never answer. They had a real problem with that.
Daniel O_2
5
|
October 1, 2019
They have been positive because it has helped me with my house. I like the representative who is working for me. She is very thorough and very nice.
Dottie R
5
|
September 30, 2019
It helps me quite a bit with them being here. I can't do without them. They take care of him. They take him to the bathroom, change his clothes, and help with his medicine. They are on time, and they are good at what they do.
Anonymous_80
5
|
September 27, 2019
They provide good caregiving services when I'm not able to. I like the fact that they are available.
Donna P_3
4
|
September 26, 2019
They need to be more knowledgeable about how to deal with dementia instead of getting aggravated. I like that they are nice people and will do what they are supposed to be doing.
Amy S_3
5
|
September 25, 2019
They give me peace of mind that I will be safe. They help me with chores, dinner, and getting ready. I like the staff. I like the CNA that is working with me.
Donna H
3
|
September 23, 2019
It makes life easier. It has helped me get out of the house. They need to get more help out here in Dallas. Whenever they do get me someone, they tell me that this person is permanent, but then I'll never see them again.
Rebecca G_1
5
|
September 23, 2019
The first night, we needed them at 11 o'clock on a Saturday night, and someone showed up at midnight. I didn't expect anyone to be able to come, but they did. They were very responsive.
Gerald/Brenda B
4
|
September 19, 2019
They just need to be educated on our goals for that particular visit. They could do better at maintaining the same person that comes. We were really receptive to just one of them, and they don't keep sending them.
Michael R
2
|
September 19, 2019
When it was good, it was pretty good! When it was bad, the lady left early. I had issues with the guy that was handling our billing and all that. They were supposed to take care of certain things on our bill. All he did was threatening a lawsuit, and it was their fault! We had to deal with their inefficiency because they didn't show up.
Anonymous_2484
3
|
September 12, 2019
It seemed like I was doing a lot of managing of them, which I would rather not do. I would like them to have better communication.
Angela R_1
5
|
September 12, 2019
Visiting Angels helped out with the personal care for my mom. I liked their personal care for my mom.
Barbara K_10
5
|
September 11, 2019
It's good for him so he's not alone. They call me when someone can't come.
Michael C_19
4
|
September 11, 2019
The only thing that we didn't like was it is more expensive than others.
Anonymous_2521
5
|
September 10, 2019
I work full time, and I am a caregiver when I get home from work. She bathes him so I don't have to. I like the lady that we have. We have had her for a couple of years, and we really like her.
Maureen M_3
4
|
September 10, 2019
They provide good caregivers. I like that the women are nice and caring.
Lenny A
4
|
September 9, 2019
There isn't really much they can do. It's just the situation because she has dementia. They are doing their best. I like the fact that they are there on time, and they take they take their time to work with my loved one.
Anonymous_2514
5
|
September 9, 2019
It makes it not so stressful for me to get her to her appointments and do all of the extra things that need to be done. It is a blessing. I like the flexibility, that they are very empathetic to my loved one, provide good customer service, and are very attentive.
Randy B_3
4
|
August 28, 2019
There's a security if something were to happen in the night so that we don't have to do it and worry about it because we have jobs. They could try to find ways to do little things that need to be done. One caregiver tried to cook, but they didn't like what she cooked. They call me if there's a change. If my mom doesn't like the caregiver, they'll change them. They do what they can do to help.
Anonymous_2385
4
|
August 27, 2019
I knew that someone was here, so I felt okay being gone and being unavailable. My mom said that it was okay. One of the days, the caregiver didn't do what she was supposed to do. It's great service. It just felt like it was a little expensive.
Rick S_6
4
|
August 27, 2019
I don't think there is anything they could have done because my mother has dementia, so she wasn't there all the time. I liked that they were reliable, and they provided good people.
Pamela O_2
5
|
August 23, 2019
Typically, they leave the house and go get things done, where I would normally have to go with her. That frees me up to play around the house and be free from caregiving. It relieves her from the guilt of having to call on me all the time. They are flexible and relatively inexpensive. They care they provide is good, and the support is good too.
Stuart A
4
|
August 14, 2019
I think that they helped him, but he felt differently about them. Their follow up was good. They were responsive and did what they said they were going to do.
AJ M
4
|
August 14, 2019
Some of them need to come ready to work because I think they come in taking the work-sitting too seriously. They are able to get someone quickly. They can expedite time really well and get us a sitter.
Valerie T_1
5
|
August 14, 2019
They gave me peace of mind to know that they would show up on time and help her. They were very good and dependable.
Chad M
5
|
August 12, 2019
They watch after my father for me, which helps a lot. They do a good job with what they come to do.
Judy W_13
2
|
August 9, 2019
I fired the third caregiver, and she quit, so it was mutual. I figured at 21 I can't blame someone for being an idiot because she is an idiot, and I did not want to start her wrong while going to nursing school. If they don't have to do anything but sit and hand them a glass or water or call 911, then they can use them, but only if they are desperate.
John H_26
2
|
August 9, 2019
I didn't see any improvement at all. I would think that they would want the patient to be familiar with the caregiver. They should see that the patients needs are cared for. I wouldn't recommend Visiting Angels. They sent a different lady almost every day.
Debbie W_6
5
|
August 9, 2019
It is wonderful for my life because I was basically her caregiver. It allows me freedom, and I know my mother is being taken care of. Presently, my mother really likes the aide that she has. She is easy to work with, and it is working out very well.
Doug P_1
5
|
July 30, 2019
They have dependability, which has made our lives easier. When someone calls in sick, they are good with getting somebody else. They are dependable, and they provide the services that I need.
Paulette G
4
|
July 29, 2019
They helped keep him clean, and they spent time with him while we were working. It was hard to get him a male person when we started. It took some time. They need more male attendants.
Jan S_11
5
|
July 24, 2019
It allowed me to go on vacation. They were available when we needed them.
Linda L_7
2
|
July 24, 2019
They just sat on their phone all day. They should know how to do laundry.
Lori G_8
5
|
July 24, 2019
The impact was okay. After starting, my parents realized they didn't want the care. They picked up things off floor. They were very helpful and on top of things. They were able to provide the care. They made sure my father didn't fall.
Ann M_15
5
|
July 22, 2019
They have a tremendous impact because they work my husband out with his exercises. I really like the friendliness of the staff.
Stacy C_1
2
|
July 17, 2019
They were just kind of there. They watched a lot of TV. They advertise that they will do light housekeeping. They didn't really do that.
Stacy L
5
|
July 17, 2019
He had Alzheimer's, and so he didn't want to stay in the bed. He didn't mind the people, and having the one-on-one care made him pay attention and realize what they were saying. It allowed me to rest. They were compassionate, they worked with me during the holidays, and they worked to help me find someone, even though it was a very tight schedule.
Kim G_5
5
|
July 9, 2019
It helped my mother-in-law receive the rest she needed. As a caregiver, she was worn out, so it really helped her. I would tell a friend how quickly they were able to provide service for us.
Trici H
4
|
July 9, 2019
Saturdays and Sundays seems to be a challenge to find consistent people. For our family, it would help to have the same person every time on the weekend. I would like them to improve the level of consistently in terms of training the caregiver. I would like them to understand the need of my loved one and send someone who is trained to meet their needs.
Lynn P_3
5
|
July 9, 2019
He has someone to take him to the doctors, which is less stress for him. We are pleased with the care they give. I have never had a problem with the CNAs they send.
Anonymous_2153
5
|
July 9, 2019
My husband would have to go into a facility if I did. I couldn't be at home if I didn't have their help.
Jerri R
5
|
July 9, 2019
We probably only needed them for two hours, but there was a three hour minimum. They would massage my mother's legs. They background check their employees. The angels had nice personalities.
Deana C_1
5
|
July 9, 2019
It really helped. I was so tired and needed a break. I already have recommended them. The lady that came really understood him and gave him medications. She did everything I would do. When he was resting, she even nurtured me.
Barbara C_26
5
|
June 25, 2019
They have faithful attendance, they are willing to do what I ask, and they are cooperative. They are cooperative and supplied to my needs.
Andrew W_1
3
|
June 25, 2019
In our particular situation, we had to have someone present, but they didn't do much. They were quick to respond when we had questions.
Carole L
4
|
June 25, 2019
The supervisor needs to be more organized. There needs to be preparation of the person involved with setting it up.
Doug G_2
5
|
June 20, 2019
I couldn't help my wife and my mother at the same time. The caregivers showed up on time.
Bonnie J_5
5
|
June 20, 2019
They've helped her be able to stay at home. If they didn't come and help her with everything that she has to do, she wouldn't be able to be at home. They are easy to work with and really listen to what we require for my mom.
Neal G_1
5
|
June 20, 2019
They mainly helped her with the daily functions of cleaning and taking medicine. I liked their professionalism and the friendliness of the staff.
Mary H_65
5
|
June 20, 2019
We could have had someone that was 24 hours. That would have been better. They took care of her, and they got along very well.
Debra L_1
4
|
June 18, 2019
All the things they could do weren't communicated to me. They were very consistent in their care, were very friendly, and were helpful. When you didn't know what to ask them to do, they would help you know what to ask them to do.
Kim G_4
5
|
June 18, 2019
They provide meals and do meal preparation. I like the individual that I have. They seem to be very knowledgeable and organized.
David C_15
4
|
June 10, 2019
They could have showed up on time, so I don't get so many phone calls saying they wouldn't be there on time. They could have more independent thinking. They could have more consistent people, rather than so many coming.
Nelda C
5
|
June 10, 2019
They were perfect. They're always available, and they were willing to do whatever we asked them to do.
Karol C
4
|
June 10, 2019
I think that they work well for him. They are just here, and that is what I need at this point. I would like them to improve the office management.
Lisa D_6
2
|
June 10, 2019
It was basically like they weren't there because they would sit and watch TV while my mother was bedridden in another room. They could have performed the services they were hired to do. I had them there to help my mom get a bath, but they didn't do any of that. They said that my mother would say no, but they needed to prod her a little bit.
Anonymous_1905
4
|
June 10, 2019
They should have helped out a little more. The caregivers could have helped more with the housecleaning.
Annie B
5
|
June 10, 2019
It helps me do a lot of things that I can't do anymore. They help me physically and help around the house. They work with their customers well, and fill the slots that need to be filled. I didn't ever have to be told somebody wasn't coming.
Linda B
5
|
June 10, 2019
She was so happy when the caregiver was here. She was good company for her. They worked so well with me. We were not really happy with the first couple of people and they worked with us to find someone that fit perfectly with my mother.
Anonymous_790
4
|
May 31, 2019
My husband and I weren't able to provide the care that they needed, and the agency enabled us to have my parents in our home. They were dependable and the staff was very helpful. My parents liked the staff and they felt comfortable with them.
Mary B_56
5
|
May 30, 2019
They were able to help me do things around the house that I couldn't do for myself, like washing the dishes and washing clothes. The particular caregiver I had was very nice.
Paul C_5
5
|
May 30, 2019
The caregiver helped her get dressed and do things that were needed. They are very cooperative and they were on time.
LouAnne E
5
|
May 30, 2019
it allowed me to do what I needed or was obligated to do, like go to work. They are dependable. It is good to know that someone will come if I need the work.
Charles A_4
4
|
May 24, 2019
They did what I asked them to do. I would like to see them improve their consistency. They could have sent the same person because it was hard for my loved one when they were different.
Anne S_17
5
|
May 24, 2019
They freed me up to be able to go to work and do other things. They were organized and seemed caring.
Jason B_3
4
|
May 22, 2019
I like how they are available for her. I like their consistency.
Letha H
5
|
May 16, 2019
They have made my mother feel more comfortable as she has been recovering from breaking both of her arms. She is really dependent on them now. They have been helpful for me because I can continue working. They are friendly and professional.
Anonymous_1841
5
|
May 16, 2019
They made everything a little more convenient. It was very helpful. They allowed her to stay at her own home. They became trusted members of the family. They did background checks of all their caregivers.
Deborah B_4
5
|
May 16, 2019
They showed up when I needed them and they took the pressure off of me. Most of them are good. I like the flexibility. That's the best for me, and their fee is good and very reasonable.
Brian M_4
5
|
May 9, 2019
They were there for my loved one and help with day to day needs. I liked how fast they were able to meet my needs. They understood the situation and what I was asking for.
Michelle M_11
5
|
May 9, 2019
I liked having the peace of mind that someone was there while I was at work. The caregivers were very professional, were on time, and had good relationship with my aunt and mom.
Nona H
5
|
May 9, 2019
I didn't have to worry about my dad getting what he needed or if he were to fall. I have already recommended them. They were prompt and very caring. They sent an appropriate care taker.
Caroly H
4
|
May 9, 2019
They helped by being there with my mother so I didn't have to be. It's hard to say what they could improve because they're dealing with individual people being hired. They are very reliable.
Andrea R_1
5
|
May 9, 2019
They were there when I couldn't be. They were there when I called them on weekends and I didn't even know that I needed help with. We could call and get help whenever we needed it.
Gayle B
5
|
April 29, 2019
At that time, my husband had just gotten home from the hospital. It was helpful to have someone there in case he needed extra help. Sometimes I was gone, so they were there to help him. They helped when the situation called for someone to help.
Betty C_7
5
|
April 29, 2019
They could take me to the doctors or anywhere I needed. I especially like the young ladies, and they did what they were supposed to do.
Eric E_1
4
|
April 24, 2019
Initially, both my husband and I were working, and we needed somebody there. We liked that they were initially able to meet our needs within a short time frame. I think in this business you are only as good as your caregivers.
Myra G_1
4
|
April 24, 2019
We were not able to give my father his daily bath because he wouldn't let us. They could have more feedback sessions early on.
Anonymous_84
5
|
April 11, 2019
Once we got everything matched up and sorted out, they have sent wonderful people. I like that they are on time and easy to deal with.
Teresa B
5
|
April 9, 2019
It was not quite enough, because she did not take the extra care. They did light house cleaning. The caregiver was really good. It impacted me a lot, because I had to take care of everything else. I liked the caregiver they sent, they worked really well with my mom.
Anonymous_1779
5
|
April 9, 2019
They help a lot with interacting and being a companion to us. They are polite to us.
Brian L_1
5
|
March 26, 2019
They helped by getting meals set up for him and doing a little bit of laundry for him. They were just very helpful and were willing to do whatever he needed around the house.
Billy S_1
5
|
March 25, 2019
They offer companionship and meals. They provide therapy equipment. They are positive and they come on time.
William "_4
5
|
March 25, 2019
She definitely needed to have someone in the house with her. She was down and they helped her to get to a stable position. They did a really good job for us. I liked that they showed up on time and did what they were supposed to do. They were there to help and do the things that my loved one could not do.
Patricia T_2
5
|
March 21, 2019
It was what I needed at the time. I am by myself and my kids weren't all that helpful because they were so busy, so I needed to get somebody where this is what they do after my surgery. They were very accommodating and it gave me confidence in myself. I thought they were very good because they were really accommodating with whatever I needed. They were not a group of people who hated their job.
Kim W_3
5
|
March 21, 2019
They are doing what they are told to. I like their qualifications.
Pat W_1
5
|
March 21, 2019
They didn't let us know until a day ahead of time that a nurse was coming to observe the caregiver. My loved one, who was 86, needed a little more lead time. I've already recommended them. We found the perfect person for my loved one. She would take her out on Fridays, and just sit and chat.
Anonymous_1600
4
|
March 20, 2019
I am not sure how they could have made life easier because my loved one was very sick and there were a lot of other mitigating factors that couldn't be controlled. It was adequate care. I thought it was awfully expensive and the caregivers weren't that good.
Anonymous_1598
4
|
March 13, 2019
I would like them to be more work oriented. They can do what they are suppose to do instead of just sit around.
Glenda D_1
5
|
March 13, 2019
The PA they sent was amazing and helpful. The services were very personalized for my loved one.
Anonymous_1707
5
|
March 13, 2019
It's a big complicated thing, but they were helping give my mother quality of life in her home. They are excellent.
Jill R
5
|
March 12, 2019
They are excruciatingly helpful. They help with basic day to day needs. I like that they really seem to care and are dedicated to what they do.
Victoria M
5
|
March 12, 2019
They always provided the help that I needed. They were awesome they would make sure I was taken care of. They are very caring, they show up on time, and they do whatever you need to have done. They are very caring and that is so important when you have a situation with dementia or Alzheimer's.
Terry G_2
5
|
February 27, 2019
They made things easier because we knew that my loved one was taken care of, and that was reassuring. The service they provided and the caregivers were excellent.
Anonymous
5
|
February 27, 2019
It allows him to stay home and I don't have to worry about him staying home. They take care of his needs, and are good at matching the right caregiver and making sure the client is happy.
Chris F_3
5
|
February 27, 2019
They have given me piece of mind while I go to work. All the representatives have been extremely professional and they have been accommodating.
Anonymous
4
|
February 26, 2019
We sometimes had trouble getting service on short notice. They need to improve on the type of care providers they employ, their experience, and their ability to communicate with the patient because some of them had trouble communicating with him. There was a language barrier with one of the caregivers and a problem with the quality of care.
Nancy P_9
5
|
February 26, 2019
His life has improved. They have helped him with all of his physical needs. He needs help showering, shaving, and dressing. They are also companions and talk to him so he does not feel lonely. I like that the people are qualified, nice, and caring. They seem to really take an interest in the people they take care of. They are kind an efficient.
Richard C_10
5
|
February 25, 2019
They allow me to have time to do the things that I need to do. They're responsive and very reliable.
Gina W
5
|
February 25, 2019
They helped the most by allowing me to go and work. We couldn't provide the care for her around the clock, so they were able to help with that. I liked the caregivers that were assigned to us. It was a little bumpy initially, but once they got the right people in there, it turned out great for my mom.
TAYLOR E
5
|
February 21, 2019
They help her get up and get going in the morning. They were very competent people and worked hard to fit the needs of my loved one.
Anonymous
5
|
February 21, 2019
The caregiver was great. They would make sure that I didn't fall. They did everything for me. They helped bathe me, clean, and cook for me. They gave me very good care. I really liked the caregiver.
Lynda C
5
|
February 20, 2019
They are there for her and basically are her friends now. She doesn't even need them anymore, but she wants them there because they are friends. They were a real lifesaver when we first hired them because mom was ill and we all work. They are very professional and are always there when we need them.
Marie K_3
2
|
February 20, 2019
It was disastrous because I was expecting a washer and dryer to be delivered but that caregiver was foreign and she didn't know how to get in. I told her I was expecting her to answer the phone, but she didn't. They didn't seem to be interested in continuing our business relationship because they never called back to tell me they had a male companion. I was not satisfied so I would not be the one to recommend them. They could have provided a more compatible companion, not a sitter. I wanted someone we could use on an ongoing basis and keep him feeling like he had a friend.
Anonymous_1479
4
|
February 15, 2019
My goal is for somebody to be with my loved one and not really do that much. It gives me the security to leave the house. They need to find a consistent caregiver. We have almost a new person every time, which is hard on my loved one.
MaryAnn M_2
5
|
February 14, 2019
They are convenient. They can be scheduled with relatively short notice.
Rockie C
5
|
February 13, 2019
They are available when I need them. I like that they are friendly and seem to know what they are doing.
Winnie N
4
|
February 11, 2019
They could decrease the price. I would tell my friends that Visiting Angels does a great job and that they are responsible and eager to help.
Nancy O_6
5
|
February 11, 2019
They do a really good job, and I can't get along without them. I've never had an agency that does such an excellent job.
Darlene P_1
5
|
January 29, 2019
The caregivers made sure she did not fall over. The caregivers were reliable at showing up on time.
Tom Y_2
5
|
January 29, 2019
My wife passed a year ago and I am now trying to get caught up on some medical things such as colonoscopy and cataract surgery. Because I don't have any relatives close by, they are able to drop me off and pick me up for my procedures. I like them because the people seem to be pretty well vetted and they are CRNAs, so they seem to be pretty well-qualified caregivers.
Peggy D_2
5
|
January 25, 2019
It was just so helpful! I love the people, the office staff, and the caregivers. It was just so wonderful for me.
Sayeda M_1
3
|
January 25, 2019
It was hard to talk to them because they weren't here. Every time, they don't have a professional come and they need to train their employees better.
George A_3
4
|
January 18, 2019
It gives us the break we need, while she is receiving the services she needs. They get the caregivers here, even though they are not exactly what we are looking for. They will still get the jobs done.
Jane S_14
5
|
January 16, 2019
They are a friend to him. They are reliable and caring.
Victor J_1
5
|
January 9, 2019
They helped to prepare meals, they washed clothes, and they picked things up. The agency is a Christian organization, they gave us what we needed, and we had good experiences.
Richard B_22
5
|
January 9, 2019
For the type of service they do, they go beyond and help out in any way they can. They can deal with my loved one. The caregivers are very patient, and the company is very flexible and will work with me.
Barbara _1
1
|
January 9, 2019
There is nothing they can do. The caregiver that came to take care of my daughter stole from me.
Teresa C_3
4
|
December 20, 2018
They could be more proactive by trying to figure out what would be helpful. They were very reliable.
Anonymous_991
1
|
December 20, 2018
I didn't get what I wanted.
Julie B_4
5
|
December 19, 2018
They helped me the most by taking the stress off me when I had to work or couldn't be there. The caregivers were very professional.
Marjorie S_1
4
|
December 18, 2018
I needed help for him when I wasn't there, when I was at work. Basically, they just sat with my husband when I went somewhere. I had already done everything I needed done. I still did all the cleaning and bathing and everything else for him.
Anonymous_993
4
|
December 18, 2018
We did have a couple of caregivers that were sleepy that came. The caregivers that came were kind and friendly. They did send a caregiver that was physically unable to do certain things to the home. The whole purpose that the care was being provided was to keep my loved one from falling, and having a physically unable person to catch my loved one made me really nervous. I loved the person that came, but I didn't appreciate the management sending them.
Elizabeth S_13
5
|
December 18, 2018
They helped me with things that I needed help with. They came when they were supposed to.
Janet F_9
5
|
December 18, 2018
They make sure I don't have to be with my mom all the time. They are very quick to respond when I have an issue.
Lois L
5
|
December 15, 2018
I do not always feel that I could drive my car, and so I need help with groceries and doctors appointments. They have been great and you want to find the right person to work with.
Larry F
5
|
December 15, 2018
She's taken the load off of me because I work. They communicate with my wife very well.
Charles W
4
|
December 15, 2018
They could interact more. I know it's hard because my mom has dementia, but greater communication skill and training would be helpful. Their scheduling could be improved. The girl could not show up and we had to cover several times. We were wondering what was going on.
John_1
5
|
December 12, 2018
They are helpful and convenient for us. I like the flexibility. We're both 60 or under, so it's a good backup for us when we need them. For someone who's older, I would think it would be a good support system for someone who wants to stay in the home.
Nedinia M
5
|
December 12, 2018
They helped by just being there. The two caregivers that I have are very caring.
Don K_1
4
|
December 12, 2018
I think he felt like he didn't need them. It's not in his mind that it would have an impact. They could lower the price.
Anonymous_1043
5
|
December 12, 2018
I don't get out of the house until they come, and I can go on a date with my spouse. We're on our second person because my loved one wanted to change from the first.
Jennie B
5
|
December 10, 2018
They have kept us from putting her in the nursing home. They were a very professional and caring group of people.
Sheila S
4
|
December 10, 2018
They help my mother retain her dignity so that I don't have to bathe her. I am not sure what we are supposed to get from the hours scheduled. They only give my mom a bath when they come in and that is it. I have not been explain what is included in that hour.
Sean P_2
5
|
November 30, 2018
My life is easier now since I don't have to take care of my mom. They could follow simple instructions from their office. I appreciate that they show up for work.
Holly H_1
5
|
November 29, 2018
They have made my life easier by letting me worry less and I can work and run my business. Now we can spend more time together and it's enjoyable. I like that they when I met the first caregiver they were kind and patient. My loved one has told me they like the caregiver.
Jim G_7
5
|
November 28, 2018
They have alleviated me from having to be there for everything. If I had to be there for everything, I would eventually lose my job. They are there to take care of everything. They do what they say they are going to do. We are very pleased with the people that they send to my parents' house. The people that they have sent are competent, patient, and efficient.
Craig H
4
|
November 26, 2018
Some of the caregivers they sent weren't real enthusiastic about their task. They got confused in the scheduling process a few times.
Brenda W_2
5
|
November 20, 2018
It made our lives easier. She took her to get her toenails clipped. She tidied up her room and visited with her. She provided much needed help and companionship. They were very prompt, friendly, and willing to do what needed to be done.
Suzanne M_2
5
|
November 13, 2018
The relationship has been the biggest thing that has helped. The caregiver that we have is very good.
Vivian B_3
5
|
November 13, 2018
She is with her every step of the way. She is up with my mom and helps her with things she can't do on her own to keep her from falling. The person that is taking care of my mom is excellent.
Susan R_7
5
|
November 13, 2018
They are very reassuring and they are very available to her. The people I have met have been very caring, professional, and know what they are doing.
Anonymous_877
4
|
November 9, 2018
This week I needed someone to help me with a procedure. My caregiver did everything I asked them to do. I had a few caregivers who helped me who were not particularly pleasant. I had a few caregivers come help me with some house cleaning tasks the first time I had used this company, and a couple of them were not polite.
Michael C_9
5
|
November 9, 2018
The person that came did a very good job. My mother really enjoyed having somebody there to help here and also entertain her by talking with her. They were able to be there quickly. I also appreciate their flexibility.
Cheryl "Diane" R
5
|
October 31, 2018
They were trustworthy and the opened the doors for me. I just liked the caregiver being on time and dependable.
Sarah H_3
5
|
October 31, 2018
The woman who came was about 30 minutes late and had a very heavy accent, and my grandmother is hard of hearing. I know that my great grandmother was very well taken care of. We, as a family, were unaware that she was struggling with having accidents and not being able to make it to the bathroom. The caregiver did not know either, but she was able to help her get cleaned up.
Tanisha J
5
|
October 30, 2018
We didn't have to worry about her care while we were away out of town. They were on time and really flexible. They took her to her doctor's appointment and were very accommodating.
Laura W_2
5
|
October 29, 2018
It was a huge relief. They are reliable and the people are good.
Lary M_1
5
|
October 23, 2018
It relieved me of being there all the time. They are a very good service, and are reliable.
Scott K
4
|
October 18, 2018
They've been very helpful for my dad. She is very attentive to detail and genuinely cares. She keeps him company and meets all of the expectations. They do as promised. They're quality people, who are on time and meet all of the expectations.
Jane B
5
|
October 12, 2018
For me, it helps emotionally. We have the same caregiver, so it's helpful for my loved one, too. They're reliable, they are positive with me, and they always care.
Anonymous_706
4
|
October 9, 2018
The whole family still had to be involved with the care because the caregivers weren't the right fit for the care that was needed. But they did help where they could, and it was better than having no one. They were responsive to my loved one's needs.
Jennifer M_3
5
|
October 9, 2018
They took the pressure off of me for cleaning, especially. They are dependable.
Jackie B_3
5
|
October 9, 2018
It relieves me to do other obligations. They are always there. I wouldn't be using them if I wasn't happy.
Anonymous_87
5
|
September 27, 2018
I don't have to worry about going places or doing different things. They help us out. They take us wherever we need to do. I've already done it. They're prompt and they have a good attitude. The care that they give is very good.
Christi R_1
5
|
September 24, 2018
It helped me tremendously because the caregiver made sure her medicine was set up and that she was taking it correctly. She was always there to help mom to the bathroom. They were easy to communicate and contact with, and they always had someone there when we needed them.
Kelly J_1
4
|
September 24, 2018
They caretakers have done what we ask them to do. They have been good about companionship and light housekeeping. There were a couple of hiccups with caregivers showing up at the house instead of at the hospital.
Patsy R
4
|
September 18, 2018
It's been very helpful. It's tremendously extensive, and I didn't anticipate on having them so long. I'd like them to reduce fees for long periods of time. I like the lady that comes and helps with me. She's very dedicated and concerned, and we have a good rapport.
Bertha L
4
|
September 12, 2018
I would have liked the same caregiver every week. I wanted them to become like family. They did things I couldn't do for myself. I didn't get the same caregiver all the time. I had several caregivers that were very good, though.
Sharon S_2
4
|
September 10, 2018
The caregivers from Visiting Angels do what they are supposed to do.
Gary N_2
5
|
September 10, 2018
They provide 24-hour care for my mother. They are dependable in providing caregivers daily.
Alice L_3
5
|
August 30, 2018
They helped me with my light house work. They made it easier for me. They tried to work along with me, and with my schedule.
Paula
5
|
August 28, 2018
We needed a CNA to come in and sit overnight and needed someone that we trusted. They took time to listen, and weren't in a rush, and they were caring.
Donna T_9
5
|
August 28, 2018
They quickly responded and found people on holidays as well. They were good. They respond quickly.
Nadin C
5
|
August 28, 2018
They helped with their time. They were very personable and on time.
Kelly M_4
5
|
August 24, 2018
I call the caregiver my SWAN, and how I sleep well at night. She's great. I like that they've been very reliable. When someone needs care 24/7, reliability is key.
Becky G_2
5
|
August 21, 2018
It has made my life better and has given me company. I like the quality of their people.
Drayton J
4
|
August 9, 2018
Having someone here to assist with minor household duties and to remind her to take her medicine is helpful. We had a little bit of a problem because we had two different folks who were hard to understand, but they were nice and accommodating.
Melissa E
5
|
August 9, 2018
It's been great for me because it took a load off of me. My husband wasn't able to walk, and I'm not able to lift him and move him from one place to another. The people that are here have been absolutely excellent. They're motivated and capable.
Ruby E
5
|
August 9, 2018
It frees me up to do things that I wouldn't be able to normally do as primary caregiver, and maintain part of my life. They quality of care has been more than I could ever imagine. There have been very caring people that have come out, and are very dependable.
Janet L
5
|
August 9, 2018
They are able to do any small task you ask them. They are always on time, and I have been pleased with the service.
Maria K
5
|
August 9, 2018
The caregiver that was sent here was able to keep my husband busy. I had a good person to work with, and the customer service has been good.
David B
5
|
August 9, 2018
The life was much improved. It was nice to have them there to help. They were only here for a few days, and I had no issues with them. They did their job wonderfully.
Dianna M
5
|
August 9, 2018
They have helped me the most by doing what I need to have done. They have a hard time getting substitute caregivers when my regular caregiver cannot make it. Most of the time, the caregivers are good.
Karen B
5
|
July 30, 2018
The second lady is highly rated, but if we were rating the first it would be completely different. I was not impressed with the caregiver. The second person quit, but she was caring and compassionate. We were sad we had to stop services because we loved her.
Diane M_6
4
|
July 26, 2018
My loved one was happy to have a shower. They were very efficient and friendly.
Joyce L_10
5
|
July 25, 2018
They are doing all that they can do. They are reliable and they have good caretakers. They are also competent.
John D
5
|
July 25, 2018
They worked for me, they should work for you!
Joyce P
3
|
July 18, 2018
I would like someone who could come more often than once, instead of having somebody different coming every time. They say they have tried, but when they get people they send somebody else. I live alone and my house is in shape and I want to keep it in shape. I have so many people coming in and they mess up my house. I have a special situation and I am having trouble because I cannot do things such as picking up things or doing things around the house. I recovered, but I need help around the house and I live by myself. I need someone to help me with doing some things around the house, but not getting dressed. I have someone coming 4 hours a day and that is too much because they just sit and they do not do regular routine housework. I am not sick, but I do need care with getting things done around the house. I can't get anybody come back consistently since June. I have to take them around the house and tell them what to do. I am working the whole four hours to get them to do something. I do not get anything and I just pay the bill. I need to have someone to be here consistently.
Larisa S
5
|
July 18, 2018
It was very helpful and professional. They did a great job. They were able to provide service from short notice.
Irene T
5
|
July 10, 2018
She loved on my mother in-law. I have used them three times and one lady was off the charts, and I could not get her and the other lady was not as good. The one that I keep calling on is off the charts.
Sam C
5
|
July 9, 2018
They change her clothes, and they help her get around the house. I do not like the caregivers who are teenagers when we do get them, but I like everything else. I do not like the young teenagers. I like them, but I do not want teenagers here.
Jeanne C
5
|
June 28, 2018
They lifted her spirits by spending time with her which made her happy. I trust them because they were able to take care of my mother and I didn't have to worry about it.
Stacy J
5
|
June 27, 2018
It was very much needed. She would tell me about what she and my husband had talked about during the day, and I appreciated knowing that. It was a very good service. I didn't have a problem with that.
Anonymous
5
|
June 27, 2018
It allows me to have a few hours off of caring for them. They get my loved one to accepts them when they come over.
Christine M
4
|
June 18, 2018
The caregiver did not know how to use a ride board or a sit board. There was another caregiver that was not able to get Beverly up. I feel they should monitor the hours and when the caregivers clock in or out. That I was able to reach them to schedule appointments and they were flexible.
Tamara C
5
|
June 18, 2018
It was quite helpful to her daily life and mine because I haven't been able to do things since her last procedure. The people that came out were the right people for the job. They were kind, patient, and helpful. They were kind, patient, and helpful. They listened and did what was expected of them. My mom and I were pleased with them.
Beth H
5
|
June 18, 2018
The services had a huge impact because I couldn't have done it by myself. Being with the same aide everyday and not switching aides was really good for him. I had a good aide to come to the house. She was on time every day. Did her job wonderfully and she became friendly with my brother. He loved her.
Kim C_5
1
|
June 18, 2018
It made my loved one a nervous wreck because they did not show up and it made me late to my job as well. It didn't turn out to be what they offered at all. The caregiver who showed up was wonderful, but the other ones didn't show up or they were late. They need to improve the consistency of their caregivers.
Sadelia F
5
|
June 12, 2018
Each caregiver was different, but them being here helped me to take care of any problems. I would tell them that they dependable.
Ione L
5
|
June 11, 2018
They were invaluable to me because I couldn't leave her alone. Having them come into the house was absolutely necessary. Everyone that we had was very pleasant and well trained.
Blake B
4
|
May 29, 2018
The caregivers need more specific training towards dealing with different conditions that the clients are involved with. For instance, my loved one has dementia. Some of them are good at dealing with that and others don't seem fully equipped with the experience. Some of the caregivers are really great, and some of them seem unskilled or unprepared to deal with my loved one's condition.
Sylvia R
4
|
May 26, 2018
They make my wife more comfortable. It relives my concern for my wife. I like that they are very pleasant people that come around.
Michelle B_5
4
|
May 24, 2018
They take care of it. If I have any issues, it's an email away. They're dependable. They're always there and we haven't had any scheduling issues. I just have to email them with a schedule change, and it's done.
Joe E
4
|
May 24, 2018
The services made a big impact on my life. They were very helpful.
Ann T
5
|
May 23, 2018
They helped me a lot. They helped me bathe him. One of them helped him do his physical therapy exercises. They were trained and they were always on time.
Elaine P
5
|
May 21, 2018
We all work, so it is hard for us to take care of our parents ourselves. I like that they bill the insurance directly for us. They are good about sending replacement caregivers to us when the normal ones cannot come.
Robert B_38
4
|
May 17, 2018
It allows me to do things I wouldn't be able to do. No one performs in the same way. It is a individual thing. I have nothing negative to say.
Betsy D_1
4
|
May 16, 2018
It is very helpful for me because I live alone. Now that the weather is getting better, we have made plans for her to help me do my shopping. I like that they are able and willing to help no matter what it is, whether it is helping with going to the bathroom or making a cup of coffee.
Lori H_3
4
|
May 9, 2018
They were all very good at providing companionship. The caregivers were sweet and did their job. The services are too expensive. They were also very last minute to find a substitute when my caregiver called in sick, and that was stressful.
Brenda S
5
|
May 9, 2018
When I'm gone for more than an hour, I've got to have someone here to sit with my loved one just for security purposes. I can trust them and relax when I'm away and know he is taken care of. I use them when I need to use them and they understand that. I would definitely recommend them.
Greg C
2
|
May 9, 2018
I wasn't familiar with the services and I didn't feel like it was good for some strange person to come care for my mom. It didn't seem like my mom was happy when they were trying to wash and bathe her. She resisted that from a stranger but we now have that under control with someone we know. I didn't think the services were right for my mom. It was an inconvenience for me because there are a lot of things I have to do around the house anyway. I had to make sure things were right and in order before the caregiver got here. I didn't feel comfortable with a stranger here. I didn't think it was good for my mom, so I got my cousin to do it.
Melinda
5
|
May 9, 2018
It's a peace of mind that I have someone I can call with questions that I don't have answers to. I like their response and the fact that the knowledge of the caregiver is very good.
Pamela B
5
|
May 9, 2018
It gives me an opportunity to get out, and it takes a little of the burden off of me. They are kind, caring, and they have taken very good of my loved one.
Lydia J
5
|
April 28, 2018
They are reliable, and they are just all sweethearts. I don't think I could have gotten along without them.
Siri S
4
|
April 27, 2018
It was kind of unorganized in the beginning.
Helen S
5
|
April 27, 2018
They are very caring and polite and I am happy with them because they know what they are doing. I can depend on her and she'll do anything that I ask her to do.
Sharon B_2
4
|
April 26, 2018
They are very punctual. They are there to care for my mom and they are available when I need them.
Aaron B
5
|
April 24, 2018
Normally, they do a good job and when my mom doesn't like one of the caregivers, but the caregivers are able to help her with the things that she needs, like her bath. They have helped me to relax because I don't have to be worry about taking my mother to her appointments; they are very reliable.
Jon
5
|
April 24, 2018
They can provide additional care and support that an elderly person might need. They provide friendship, and the people that come to see my father seem to genuinely care about him. They supplement the care that he gets at the facility to check in on him and make sure that he has what he needs and stand by.
Anonymous
5
|
April 19, 2018
I like all the caregivers so much. They entertain my loved one and take care of them.
Anonymous
4
|
April 17, 2018
They go out of their way to match the caregiver to the client. They have been very helpful for me during the times that I have needed.
David B
4
|
April 9, 2018
They need to pay more attention to the details before launching resources. She loved the last lady that came out to help her. It was just nice to have someone around.
Jon B
5
|
April 9, 2018
They are more personable; they didn't make my mother a number. It's more personal care for her. It allows me to have more freedom with my life. Knowing that she's okay while I'm gone is important to me.
Anonymous
5
|
April 9, 2018
Most of the caregivers are cheerful, they want to help, and they look for things to do. They have a very good impact on my life because they do things that I cannot do for myself. There was a period in which I didn't feel comfortable with driving, so they did that and anything else they could see.
JingJing B
4
|
April 9, 2018
Sometimes they were late and they wouldn't be able to find a replacement for me. If it's done on a daily basis, I'm sure there is less daily stress. For me I was stressed because I needed to check to see if the caregiver was on time and if they were doing what they were supposed to be doing.
Cynthia V
5
|
April 9, 2018
They're very dependable. I didn't have to worry about her being taken care of.
Irene D
5
|
April 9, 2018
When my mom came home from the hospital and went to rehab, we had the best caregiver that they had for a few weeks and every caregiver that they've sent has been great. It gave me time to sleep and it gave me peace of mind that I could leave them with the caregivers.
Juanita S
5
|
March 26, 2018
They work with me and whatever I need. They have one standard. They allow me to make changes to the service and everyone is so nice to me. They give me peace of mind. They are able to take care of all that I need.
Marilyn S
5
|
March 23, 2018
The caregiver is very personable with my mother. One caregiver didn't do anything, but the caregiver my mom has now is wonderful. My mother is difficult, but the caregivers take her outside, and they talk with her. They will also take her on outings sometimes. I don't have to call and remind them to do things.
Alicia S
4
|
March 23, 2018
My main caregiver is really awesome because of his attitude and the way that he handles situations. His communication has really helped us. We had a rocky start, but the services have helped by transporting my in-laws to and from their doctor's appointments.
Betty C
5
|
March 20, 2018
They were always really considerate of who they sent, and they were always good about replacing someone if they weren't there. They were great. She really took good care of her, and I was pleased with what she did. They were all good.
Jeanine E
5
|
March 9, 2018
They were very good and communicated well. They would do stuff for me that wasn't necessary, like my laundry.
Dedra M
5
|
March 9, 2018
I like the quality of care. They are always available to provide care as needed.
Lance C
5
|
March 9, 2018
They did a lot of good work. They helped my mother through a difficult time. I certainly recommend them to family or to anyone. Having them there during the last few days of my mother's life to take care of her really was what mattered.
Debra C_1
4
|
March 9, 2018
They have quality people that work for them. They help my sister out by cleaning her room and bathroom.
Lilly
2
|
February 22, 2018
I wouldn't recommend them because they could have been more professional and have better trained their caregivers about not being on their phones all night long. The services made me know how to better care for Victoria, so that I wouldn't have to use them anymore.
Sylvia F
3
|
January 25, 2018
We were really looking for some consistency, but we don't think we are able to get that regular person. It's my first experience with health care, so I don't know much about it. It's getting better now, but the anxiety of not knowing who is going to come, or even if someone is going to come, is hard. The new people coming don't really know how to care for my loved one.
Donna B
5
|
January 24, 2018
Right now, I have a young lady Monday through Friday; I like that consistency. I have another man that comes on the weekends. It's nice to have the same people and not different ones every time. I feel much more comfortable with someone watching my husband. He has to have Visiting Angels to stay where he is right now. I'm happy that they're there.
Gloria W
4
|
January 16, 2018
Visiting Angels sends several different caregivers and they are not all the same caliber or quality. I am dealing with a 101 year old man and I have had to change my whole life because of him. The caregivers come three days a week for a few hours each day, which frees me up to do other things.
Lynette H
4
|
December 27, 2017
I haven't had a bad experience with them caring for him. I have some free time on hand to do things I need to do.
Susan Grant H
4
|
December 19, 2017
Visiting Angels could provide better caregivers, some of the CNAs are not reliable. Visiting Angels has made my mother's life easier because they are able to provide services she can't do for herself.
Anonymous
4
|
December 19, 2017
Visiting Angels is a decent company that tries to help out. The services from Visiting Angels have made our lives easier by being able to help my loved one with things like getting dressed and going to the bathroom.
Mary J
5
|
December 16, 2017
Visiting Angels is very dependable and gives great caregivers. My loved one really likes Visiting Angels, they have done very good for him. He enjoys them coming by!
Betty R_6
4
|
December 14, 2017
Visiting Angels is reliable, and so far they have been adequate for our needs. Visiting Angels services relieve the burden of regular house upkeep from my mother, who lives alone, and goes to visit my father in Alzheimer's care.
Kris W
4
|
December 13, 2017
I would recommend Visiting Angels because they are able to work with me to get the right caregiver; in the beginning, it was a little hard. Visiting Angels has made my life easier by caring for both my dad when he was alive and now for my mother so that I may be able to go to work.
Tom A_1
4
|
December 11, 2017
I would recommend Visiting Angels because I've had no issues with them. There are little things here and there, but they've always addressed my concerns. It would be nice if they would call and ask how things are going. I couldn't do it without Visiting Angels. They just take care of all my mom's needs, which I'm not capable of doing because I live out of state. They know how to take care of her without hurting her. I'm not trained to do what they do.
Robert L
5
|
November 15, 2017
Visiting Angels is so accommodating with caregivers, time, and last minute changes. Visiting Angels makes a world of difference. We do not have to worry because we know my loved one's care is being taken care of.
Sharon B_16
5
|
November 10, 2017
I would say that Visiting Angels is very flexible and they will work around my schedule. Visiting Angels has provided in-home care for my mother whenever I need it.
Dana E
5
|
November 10, 2017
Visiting Angels has great communication, is reliable, and dependable. We have a great caregiver with my mother. Visiting Angels services have been a lifesaver. I am able to work because of Visiting Angels.
Aaron B
5
|
November 10, 2017
Visiting Angels is helpful though some of the caregivers are better than others. Visiting Angels gave me confidence that my mom was with someone trustworthy that could help her.
Sunedeco//call S
5
|
November 10, 2017
I would tell someone that Visiting Angels seems to be caring, but that it depends on the type of caregiver you have to deal with. I liked knowing what was happening with the services from Visiting Angels.
Wendy T
5
|
November 9, 2017
Visiting Angels is very personal, and they are sensitive to your loved one's idiosyncrasies and needs. The services from Visiting Angels have been a tremendous relief. It has allowed me to focus on other things and go about my everyday life. I can go to sleep at night now.
Ann C_9
5
|
November 9, 2017
I am pleased, and one thing that I was looking for was trust with the caregiver. The services give me some free time which makes my life easier.
Lisa V
5
|
November 9, 2017
I would recommend Visiting Angels because they take changes easily and always fill shifts. They have professional employees. I can work, and don't have to be at home.
Estella C
5
|
October 27, 2017
I want to recommend Visiting Angels to others because they have great customer service and care. I think that Visiting Angels has a great impact on my loved one when they are there because they allow my loved one's wife and my aunt to go out and do and do things.
Tra M
5
|
October 26, 2017
I would recommend Visiting Angels because of the quality of care. Visiting Angels was very attentive. The service helped by allowing my spouse and I to go to work.
Genine M
2
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October 25, 2017
The only feedback I have for Visiting Angels is that some of the nurses have no clue what to do when they come to my home. They are supposed to be certified nurses, but the quality of work that they do is poor and some are just lazy. The good nurses are good. They have good and bad.
Anonymous_1061
4
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October 24, 2017
I would recommend Visiting Angels because they are good at providing care, and they do what I ask. Visiting Angels makes life easier because I couldn't get out if they weren't here.
Suzanne S_4
3
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October 23, 2017
Visiting Angels' caregivers are poor quality and are not delivering the quality of meals I expected. My parents call frequently to tell me that they feel like they aren't getting the help they need.
Rose W_1
5
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October 19, 2017
I really enjoyed my caregiver and did whatever we needed her to do. The caregiver was with me constantly based off of my condition. She was in constant observation of what I needed and what my loved one needed as well.
Kerry C_1
3
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October 19, 2017
Visiting Angels is an expensive agency. To my knowledge, Visiting Angels didn't do a whole lot other than help with meals. They did okay, but it wasn't very beneficial.
Barbara R_18
5
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October 19, 2017
All of the staff is kind, caring, and very professional. I needed them desperately, and Visiting Angels was there for me. Even with phone calls.
Cori C
2
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October 19, 2017
Visiting Angels is consistent in their customer service. It hasn't had a significant impact. I don't think we have the services enough.
Irene T_4
5
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October 19, 2017
I would tell a friend that the care from Visiting Angels couldn't have been better, but they needed to be better at following up if a client forgets to schedule them. The caregiver was able to help my mother-in-law after she got sick and helped her to learn to eat again and how to care for herself. The caregiver was like an angel in helping my mother-in-law to improve with her condition.
Herschel R
4
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October 19, 2017
I don't want to say I would never use Visiting Angels again, I just want some caregivers who do more than just sit there. The recommendation would depend on what the client's situation was. The caregivers would just come in sometimes and sit with my husband, which is something that I could do.
Brelin K
1
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October 13, 2017
I told Visiting Angels that I needed someone strong, but they sent me the same caregiver back out who was not strong enough to do lifts. The caregiver we had was not strong enough to do the work, and Visiting Angels said they would find someone else, but they never called me.
Richard "Glen" B
5
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October 13, 2017
Visiting Angels sent me a phenomenal caregiver. Visiting Angels keeps food in the house.
Bob C_2
5
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October 13, 2017
Visiting Angels were always professional. Visiting Angels came one time and I was able to do my job.
Howard and MarthaG
5
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October 13, 2017
Visiting Angels' caregivers are reliable, and they send people that know what they're doing. On the days that Visiting Angels is here, they free me up to go places I need to go.
Charles(Chuck)/Janette Y
5
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October 13, 2017
I would tell a friend that Visiting Angels, so far, and us have only had a couple of incidents where things weren't good, but overall things have been good. Our needs have been met with Visiting Angels and they have helped to make things easier by helping with medical things when my husband comes home from the hospital.
Lorraine T_1
3
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October 13, 2017
Visiting Angels has split shifts available, but they have had difficulty in finding caregiver at times. The caregivers need to arrive on time to have a greater impact.
Teresa B_4
5
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October 13, 2017
I would tell a friend that Visiting Angels is organized and takes a lot of pressure off of me. Visiting Angels has made life easier by doing the cleaning that my parents are not able to do and that keeps me from having to do it.
Michelle M_9
5
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October 13, 2017
I would recommend Visiting Angels because the lady that comes out here is just awesome. She's really good with my dad. She takes a load off of me when she comes. Her name is Rita. Whenever the caregiver comes it gives my father someone to talk to. We can't afford to have them out here often, so whenever they do come it gives him someone to visit with. Otherwise it's just him and I.
Karen W_13
4
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October 13, 2017
Visiting Angels has sent some good caregivers. Visiting Angels helps me provide better care for the clients.
Alesia S
5
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October 13, 2017
Visiting Angels is very professional. Visiting Angels has been a life saver for us.
Verta Lee B
4
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October 13, 2017
I would tell a friend that Visiting Angels has good, quality people. The services from Visiting Angels some days are great and some days are not. Visiting Angels keeps my mom in a good mood.
Boots L
5
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October 12, 2017
Visiting Angels' caretaker that was sent to us was very reliable and trustworthy. I had a few caretakers but one was the most consistent.
Joan5
5
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July 28, 2012
My girlfriend owns a Visiting Angels franchise here in Atlanta. She was telling me the background of the company that they hire professional people that had been in the healthcare world for a very long time. She went through a lot of the ownership of the company with me. She felt that Visiting Angels has a really good model. The caregivers were excellent. We hired 5 people and they provided 24-hour care. They care personally for my mom who is in the last stages of Alzheimer's. They do absolutely everything for her. She can't move basically so they have to move her every 2 hours. They care about her and have developed a relationship with her. They go above and beyond in caring for my mom personally. It's not like a job that they show up at. My mom had been with Visiting Angels for two and a half years and my mom and I are happy with them.
Caring9917
5
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July 28, 2012
Visiting Angels were on a list of providers that the rehabilitation hospital recommended to us. I think I interviewed 2 companies and I was really impressed with Wayne. He seemed very engaged and had established a good relationship with my daughter. He seemed very concerned in providing the correct caregiver for her. Somebody who would be a match and who would work as opposed to just have one body there to take care of your daughter. So that was impressive and now it's been years already and we had some caregivers at times that didn't work out for various reasons. One time, Wayne came over himself to watch my daughter while waiting for the caregiver to come because something came up. Right now, we were able to find a caregiver that matched up with my daughter. She's been with us for 3 years now. She helps her with personal needs like transfers to the toilet, shower, set her meals, makes sure that my daughter is taking the medications, accompanies her to doctor's appointments or to the gym. She goes with her to social events when needed. She goes with her to school and helps her in the bathroom when she needs it or packing up her backpack. They're really accountable. They really care about what they do. I find them very professional.
What you can do with Caring
About Visiting Angels - Cobb, Paulding, Douglas in Dallas, Georgia
Your family won't get lost in the shuffle with us. Some agencies simply react to calls from clients rather than anticipating your needs in advance. We begin by reviewing your needs through discussions with family members and when necessary, with healthcare providers. Our service coordinator carefully selects the caregiver to recommend to you based on matching the necessary experience and personality that is suited to the needs of each client. We then arrange for the caregiver to visit your home so that you can participate in the selection process.
Next, working in conjunction with the family, we develop an individualized program to manage your daily needs. After services begin, we implement our system of ongoing personalized contacts with your family to insure that the care recipient is receiving the best possible care (through telephone check-ins and home visits). Most importantly, we continually communicate with the caregiver who is providing care to you.
Visiting Angels provides the following services:
- Meal Preparation
- Light Housekeeping
- Errands, Shopping, Walks
- Medication Reminders
- Joyful Companionship
- Affordable Hourly Rates
- Hourly to 24 hour care for homebound care recipients
- Temporary or Long term
- Weekends, Holidays
- Hygiene Assistance (available in most states)
- Respite for Family Caregivers
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