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Concierge Care - Jacksonville, FL Jacksonville, FL
6817 Southpoint Parkway, Jacksonville, FL 32216
4.7
(387 reviews)
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Reviews of Concierge Care - Jacksonville, FL in Jacksonville, Florida
4.7
(387 reviews)
Bobby C_5
5
|
October 29, 2024
They've made my experience positive by having a very good caliber of workers and very good office staff. I like that this agency is reliable and they are proactive about communication.
Andrew M_9
5
|
October 28, 2024
I appreciate that the caregivers help with cooking. I like that my mom is happy.
Bernadine G
5
|
October 28, 2024
The agency helps by being on time and caring to my needs. I like the integrity of the staff, they are patient and attentive to my needs.
Jacqueline "_1
3
|
September 26, 2024
We have had to make sure that his schedule is covered and sometimes it hasn't been covered and we had to come over. What I would like to see improved by the agency would be more consistent in giving me a call if a caregiver will not be working or be doing their job.
Annette C_7
5
|
September 25, 2024
They provide care. They are very friendly.
Anonymous_1726233137
4
|
September 13, 2024
The most helpful part is that if I have any questions they'll answer. I like that they keep in touch and they're easy to reach.
Bill D_16
5
|
September 12, 2024
The agency keeps the consistency of the same caregivers. I like the consistency of the agency.
Gentle R
5
|
September 12, 2024
The agency helps the most by taking a lot of the workload off of me. They are there to help me keep her clean and give me a break from the stress I have to go through. I like that the caregivers are very professional and are very prompt. They are dependable.
Leslie B_16
5
|
August 23, 2024
Just caring for my mom in a way that is high quality care with compassion. They have always found really great caregivers and work well with others.
Lantz H
4
|
August 23, 2024
They have helped the most with companionship and behavior monitoring. I like their timeliness and that they keep me informed all of the time.
Mike K_16
4
|
August 22, 2024
They showed up and did their job. I have been pleased with them. They have been easy to work with. They have been knowledgeable.
Margaret P_13
5
|
August 21, 2024
They've found someone when my person wasn't available. I like the caregiver.
Peggy F_4
5
|
August 13, 2024
They usually help me put on my jewelry. I like that they usually send me great girls who help me.
Wayne G_5
5
|
August 12, 2024
I had to have someone with me the entire time. They are very professional and the caregiver was excellent.
Cynthia R_7
4
|
July 30, 2024
They have friendly caretakers. I like that they try hard to get someone if another caretaker can't be there.
Wesley "
5
|
July 29, 2024
They are professional. They have ease of communication.
Mark T_9
5
|
July 25, 2024
They provide good quality care. They have the ability to speak to human beings.
Rachel W_5
5
|
July 15, 2024
They enable us to do different things. They answer my calls quickly.
Christine D_16
5
|
July 15, 2024
They get her to her doctor's appointments and make sure she keeps up with her bathing. They call if there are changes with the aides.
Susan H_80
5
|
June 14, 2024
They help with his ADL's They provide high quality caregivers.
Charles "_8
5
|
May 13, 2024
I like that they can adjust our scheduling. I like that I can get in contact with the office.
Karen W_41
5
|
May 13, 2024
The caregivers are there with him when other people who work at the facility don't answer. I like that they are good at communicating with her.
Megan S_6
5
|
May 13, 2024
They're extremely professional. The caregivers are superb. They're very accommodating and easy to work with.
Belle H_1
5
|
April 29, 2024
They do some of the tasks around the apartment that I cannot do anymore. So far they do everything that I ask them to do. The caregiver is very pleasant and remembers what needs to be done. I like the fact that they provide the caregivers with information about the client to make sure it is a good fit.
Ben M_4
5
|
April 19, 2024
They make sure she is not alone at home. They delivered on what they said they could do. They were able to give me the schedule we needed.
Dr. J_6
5
|
April 19, 2024
I like the professionalism that has been provided. I like the quality of people.
Joseph S_23
5
|
April 19, 2024
They found a caregiver that works well with my wife. They are conscientious and responsive.
Marge K_1
5
|
April 9, 2024
She was not doing good a while ago and now she is like 95% better. We where able to keep her out of the hospital. They are professional, dependable and they listen.
Caren W_1
5
|
March 28, 2024
They helped the most with physical therapy. The communication and how they cared about the needs we have. The agency is first class to me.
Patti S_4
5
|
March 26, 2024
It has been helpful. Most of the time, my mom has the same person every day. where as in the other company it was a new person every time. I like the consistency of the people who come.
Susan K_30
4
|
March 20, 2024
They've listened to me as I explain things and give them advice about my mother as they care for her. I like that they provide help for me as a caregiver to my mom.
Nathan T
4
|
March 20, 2024
They make her take her prescribed pills. They need to be more hands-on during the onboarding process.
Larry R_13
5
|
March 12, 2024
The therapies have been confusing for her due to her condition. The caregivers have been fabulous. They have been able to help when I've reached out for help when I needed assistance with my wife.
Ellen W_13
5
|
March 12, 2024
My mother is the receiver of the care, and the caregivers help her with cleaning and take her out for walks. The agency is responsive if I need to change a caregiver.
Bill R_13
5
|
February 23, 2024
She can't operate without them. She's non-load bearing, so she needs help with getting out of bed, going to the bathroom, and getting out of her wheelchair, and the assisted living place that she's in won't provide that kind of help. They've been pretty responsive when there's a change, they call me when there are issues, and they keep me informed of what's going on.
Barbara "Bonnie" S
5
|
February 19, 2024
Mom really likes her caregivers and when mom is happy, we are all happy. I like the contractors that they provide.
Anonymous_1708096266
5
|
February 16, 2024
They provide proper aids as promised. They respond quickly to us.
Anonymous_1707468968
3
|
February 9, 2024
They have some people that are excellent, and some people shouldn't work there. There are a lot of things that happened that shouldn't have happened. I use them when I need rides now.
Marcia "
5
|
January 30, 2024
They are here so that I can go. They are trustworthy. The gal that I have is very responsible.
Catherine D_17
5
|
January 25, 2024
They've helped me the most by giving me a chance to do things away from the house and to get a good night's sleep. I like that they always answer my requests with very competent individuals. They always find someone for me.
Michelle D_12
5
|
January 19, 2024
They found the right person, follow up, and are flexible. They provide excellent care follow up and I can always reach them. They provide someone my parents really like.
Michael T_24
5
|
January 12, 2024
The services are helpful to Mary, and we never have any issues with them. Concierge Care has quality staff members who are absolutely the best.
Larry R_12
5
|
December 27, 2023
They just do their job. We asked them to keep an eye on my mom and they do it without complaining. I like that they are professional, timely, caring, and compassionate.
Joan R_20
5
|
December 21, 2023
They helped with transportation. They were accommodating.
Kristi T
5
|
December 21, 2023
The service gives me peace of mind. They are reliable, and the aide is wonderful, absolutely incredible.
Carol T_14
5
|
December 11, 2023
They've helped the most by helping me live my life the best way I can because I am in a wheelchair. I like that they are attentive and helpful.
Richard Q_1
5
|
December 11, 2023
They provided reliable caregivers and have taken a lot of the burden off of family. The care providers are really good and friendly and reliable, and the office staff is really good about communication and the website is convenient.
Peter M_14
5
|
November 28, 2023
The girls they had are fine. I have no complaints. The caregiver does a marvelous job.
Nancy S_55
5
|
November 28, 2023
They make sure he stays safe. I like that the regular caregivers are wonderful.
Anonymous_7656
5
|
November 21, 2023
They are one step ahead in scheduling. They are dependable and they reach out with any changes.
Jytte "Jay" V
5
|
November 15, 2023
She helps me get dressed, and helps me with personal hygiene. They provided my caregiver who is very good.
Holly F_5
5
|
October 24, 2023
They have helped by providing a caregiver who has been able to get my dad to ask for things to get done. He is comfortable with her. The quality of caregivers have been good and they are extremely professional. Everyone is pleasant, accommodating, and ready to assist.
Nina K_1
5
|
October 24, 2023
They are providing care for my mom, which is a huge relief because I live out of state. I like that the manager is accessible, and she communicates with me.
Sharmane K
5
|
October 12, 2023
My caregivers are pretty good. Whatever I need, they take care of it so I don't really have any complaints. They're very helpful as far as if there's a problem, getting to the solution of the problem and fixing it. I like that they keep me posted on things that are going on. They will call me if there's a problem or I can call them if there's a problem.
Alan A_4
5
|
October 12, 2023
The experience has been positive because the clinical team is very receptive, adaptable and accommodating. I would recommend them because they took really good care of us.
Nancy W_41
5
|
September 26, 2023
She encourages him to do things. I like that they will try and accommodate us if we have something extra or if something doesn't work out. They make an effort.
Arthur &
5
|
September 26, 2023
They do a good job. I like that they are willing to do anything I ask.
Natalie and Oleh R
4
|
September 23, 2023
The agency has helped me by taking care of my wife and doing some of the lifting that is required. I would recommend them because I do not have any problems with them.
Celia V_1
5
|
September 13, 2023
They are professional and her quality of life has improved greatly. I like mainly great caregivers and she is wonderful with the client.
Anonymous_7568
5
|
August 29, 2023
They have been able to help my mother with her activities in the morning. I would recommend them because they provide people who are professional overall, and they are willing to be flexible with scheduling.
Anonymous_7573
3
|
August 29, 2023
They should guarantee regular service. They should improve the consistency of service.
Penny E
5
|
August 25, 2023
I like that he has someone staying at night with him along with PT care has been good. I like that they have been very conscientious and do what they say they are going to do.
Susanne W_2
5
|
August 14, 2023
They come at a very good time and it doesn't affect any of the stuff I do. They are very professional and caring. They are understanding and take real good care of me.
Joann J_2
4
|
August 11, 2023
They are taking care of my husband while I am gone. They need to let me know who is coming. I like that they are usually responsive. The try to get a caregiver here.
Neil G_3
5
|
July 27, 2023
My experience has been positive. I like Concierge Care because they are prompt and confident.
Anonymous_6022
5
|
July 24, 2023
They help her by caring for her for several hours. I'd recommend them because they're dependable.
Jesse N
3
|
July 14, 2023
The caregivers need to learn how to transfer patients. The people need to be better trained. The prices are high.
Cindy S_33
5
|
June 26, 2023
Part of the time was spent on cognitive care was helpful. I like that they are a responsible company.
Lisa F_12
5
|
June 26, 2023
My mom is still doing a few things for herself, but the caregiver is assisting in a very positive way. We had a home run with the first caregiver that was chosen for us. My mom feels safe with her, and I feel like whatever she is asked to do, she is getting it done well.
Nancy S_56
5
|
June 14, 2023
It's good to know that she is in great hands. I like their workers are on time and they perform well.
Sally C_7
5
|
June 14, 2023
My dad lives alone, so without their help of them I won't be able to do it. They are reliable.
Shirley D_12
5
|
May 26, 2023
He looks forward to them coming. He does have severe dementia and a lot of times doesn't know. But he does enjoy especially one of the caregivers that comes. If you don't get along with one of them you can call them up and they won't schedule that person again.
Kim S_25
5
|
May 24, 2023
I don't have to worry. I know that whoever is coming is going to be excellent. They have given us more of a schedule with the regulars. The people are knowledgeable, experienced, nice, dedicated, and you can depend on them.
Joie B
5
|
May 24, 2023
They keep me informed. The attention to detail and meeting the needs.
Christine S_20
4
|
May 15, 2023
The services have been huge for my dad because it frees him up, so he does not need to be with my mom all the time. We had a rough start with Concierge Care regarding the caregivers showing up.
Anonymous_7387
5
|
May 10, 2023
They do so much for her and do a good job helping her with her day-to-day needs. They provide really good caregivers.
Henry P_7
5
|
April 26, 2023
They have provided good help and they call and check in. They let me know what's going on. They have been really responsible in getting help to me.
Judy P_23
5
|
April 21, 2023
The provider has helped me the most by providing the services I've requested. The communication is good and if someone won't be there they'll reach out.
Therese S_4
4
|
April 13, 2023
We have a little, but I would like more freedom to do what we need to do. I would like to see the caregivers have more training and communication with the onsite aids about the customer requirements.
Patty C_10
5
|
March 27, 2023
The day shift caregiver is good at communicating with us. We have three specific caregivers that are really attentive.
Judith G_10
5
|
March 10, 2023
My husband needed help with transfers and meals, and they washed dishes and made the bed. The light housework made it easier for me when I got home. I had several caregivers, and they were all very pleasant, well trained, and well spoken.
Cathy L_3
4
|
March 9, 2023
They make her competent to get in the shower. It depends on the service. We have had issues with her daily care.
Felicia A
5
|
March 9, 2023
The services have been a very big help. I've already recommended them.
Linda B_71
4
|
February 22, 2023
My husband is in real denial that he needs help. We are trying to adjust to his declining needs, and it has been a difficult transition. I had some specific needs that I was hoping could be filled. I use two other companies and feel that having a third company is important because of the availability of caregivers and necessary changes. It is hard to get used to caregivers in your home, but I am very happy with the caregiver that I have right now.
Karen S_28
5
|
February 15, 2023
It has really helped me a lot these past two years. I like the representative that comes out. I like that they're reliable.
Kathy B_36
5
|
February 8, 2023
They have helped the most with constant care. I like that they have someone checking on him that is not in house, I think that is important.
Theresa W_2
5
|
January 26, 2023
They help me with hours and sent me a good caregiver. If the caregiver is not coming, they call me to let me know.
Jill F
5
|
January 26, 2023
We know that my mom loves her caregiver and that makes us happy. I like the people they have provided.
Michael B_43
5
|
January 12, 2023
The services give me break and help my wife. This is a good agency.
Stephanie S_16
5
|
December 29, 2022
The agency makes my life easier by giving me more time to work. I like the flexibility, and the agency tries to get the same aides each time.
Maple S
5
|
December 20, 2022
The caregiver helps with making sure they have a meal to eat and keeping them safe and healthy. I like that they follow through and work with me with finding the right caregivers.
Amy H_17
5
|
December 10, 2022
They are just very communicative and they let me know what is going on. They accommodate our special needs. They are very responsive.
Matthew V
5
|
November 30, 2022
She is total care patient, so she wouldn't survive the facility without the extra help. I like that they have been dependable 99% of the time.
Gaye H
5
|
November 23, 2022
It does help us immensely to have someone there. The girls are doing much better now, after some issues were resolved.
Linda F_23
5
|
October 27, 2022
It makes it easier because my daughter has her own family, so it is nice to have someone else here to help me. I like that this agency is very nice, and they try to do everything I ask them.
Greg H_13
5
|
October 27, 2022
They come and help with bathing and medications. I like that they are able to provide the same person every day.
Nancy C_29
5
|
October 11, 2022
They have not scolded me or been put out when I wanted to change the schedule last minute, they have been flexible and understanding. I like that they communicate with me.
Geneva M
4
|
October 11, 2022
I hear from my mom that she likes the lady that she is working with. She takes care of her and bathes her. I wish I could have her come more often. I like that my mom get the persons she prefers.
Robert T_20
4
|
October 11, 2022
Without them I couldn't get up anymore. I like that they show up mostly on time and they don't give me much to complain about.
Anonymous_5950
5
|
October 11, 2022
They offer companionship to her. They do what they're supposed to do and communicate well.
Cecily H
5
|
September 27, 2022
They have made our lives so much easier. I have already told a few friends.
Alan W_5
5
|
September 14, 2022
I appreciate that they let us know when she can't be here and try and find someone else. We like our regular caregiver on Wednesdays and Fridays.
Suzette M
5
|
September 14, 2022
It has impacted my life greatly because it frees up my time while they care for my father. They seem to care about my dad as if they were treating their own family member.
Shirley M_27
5
|
August 22, 2022
It gives me a little bit of rest. They had someone sent immediately to me when I call. They immediately give me service.
Patricia N_1
5
|
August 22, 2022
They have encouraged me to get up. I need someone to take me places. I like that they really try hard to match caregivers and clients.
Linda (_1
5
|
August 22, 2022
They helped him get around, shower, make meals, helped with the catheter and breathing treatment. They were able to get me someone right away.
Vicky S_4
4
|
August 18, 2022
Most of the girls are pretty good. They have been pretty attentive. I like the fact that the scheduler gets back to me pretty quick.
Cynthia A_4
5
|
August 8, 2022
I've been very lucky to have the girls I have had. I am pleased with the service. The girls they have sent have been great.
Bruce J_6
5
|
July 27, 2022
If I give instructions, I worry that it won't get to all the caregivers. I would like it if they had a bulletin board or something where I could post instructions for the caregivers. It's nice not to have to worry about scheduling. They do all of the scheduling for us.
Dan &
5
|
July 22, 2022
The quality of the caregivers has been very good. I like that they sent the caregiver I have.
Frederick L_1
5
|
July 20, 2022
The caregiver helps him get ready for the day The people have been really good.
Anonymous_6281
4
|
July 12, 2022
I like that they send a nurse to take his vitals. We haven't been able to get a consistent caregiver.
Warren S
4
|
June 28, 2022
He cannot live without care. The consistency of the caregivers some are good some are not. More attention to details. The consistency of the caregivers some are good some are not.
Flavia C
5
|
June 23, 2022
The services help a lot and it improves everybody's life. The caregiver has helped my mom the most with social interaction. I am very happy with her. She is very professional, knowledgeable, and reliable. I like their availability. They're always there when I need them. Every time I need something, they reply and they help me. They accommodate different requests and I am satisfied.
Anonymous_2272
5
|
June 9, 2022
My mom and I have time away from each other. They provide a lot of people.
Lessie S_1
3
|
June 9, 2022
I do not know if they are going to show up and it makes her feel nervous and uncomfortable. They can improve by having better replacements and doing what they are supposed to do in the contract.
Fred A_5
5
|
June 9, 2022
They help me with my everyday life. They are a good company to work with.
Donna R_26
5
|
May 20, 2022
They have helped the most by getting me support with getting up. I would tell a friend you have a voice in deciding who is your caregiver.
Anonymous_5942
5
|
April 27, 2022
Most of her daily living is what they help her with. They help her with her bath and her food. They take her out for her hair appointments. I like their ability to manage things for us and everything runs smoothly. The continuity is really important, so being able to have the same staff in there is vital.
Larry J_1
4
|
April 25, 2022
They are doing fine. They take care of things here so I don't have to take care of them. They seem to be having trouble getting people here.
Susanne W
4
|
April 23, 2022
She's only there once a week. My mother has one aide she uses all the time, and she isn't doing the cleaning we'd like.
Cecilia T
3
|
March 23, 2022
On Wednesday she takes my mom to the store. There was someone I requested and that my mom likes but we have yet to get her. The person that comes is sweet but my mom says that she sleeps a lot and is on her phone a lot.
Dolores (
5
|
March 22, 2022
Miss Denton is priceless. She is here five days a week and she provides excellent care. I really appreciate her coming. Without her we would not have the quality care we have now. They are able to supply us with the caregivers we need.
Beth C_11
5
|
February 25, 2022
Everyone has been polite, respectful, and friendly. Everything has been easy to deal with, like scheduling and having the caregivers on time.
Naomi L
5
|
February 24, 2022
They have made a difference in her recovery and the caregiver has made it positive by noticing what the physical therapist was doing and would make sure Naomi was doing the exercises that needed to be done. My wife has become more independent. I like that they do what they say they are going to do. I recommended them this last week to a neighbor.
Karen D_18
5
|
February 14, 2022
It gives me peace of mind. I like Anna, the girl that helps us out.
Sara P
5
|
January 29, 2022
We wouldn't be able to do without them. Beverley has been great. They are very communicative and the aids that come in are great.
Myra H
5
|
January 27, 2022
They keep in contact with me. They make sure that my mom is taken care of. They are kind and caring. They're on time.
Anonymous_3806
4
|
January 14, 2022
The client also has nurses and physical therapists, and the care is generally good and hands-on. The agency has all of the caregivers as independent contractors, so they don't have much control over them. I don't think that is the best system.
Rebecca T_3
5
|
December 30, 2021
I feel like things are being handled well. We are pleased with the care being provided. I recommend them very highly. I like that we've had very few problems with scheduling.
Michael & Marilyn P
5
|
November 30, 2021
They gave us Anna. Anna has been fantastic and she has been very helpful.
Jan D_6
5
|
November 22, 2021
The services take care of my mother when I have to work. This agency is very open and easy to get ahold of.
George G_14
5
|
October 21, 2021
My wife has early onset Alzheimer's disease. By having someone I can call, that I'm comfortable with, that can care for her while I'm away allows me to live a more normal life. They are very responsive to what I think I need for my wife. Each time that I've needed special scheduling they've been able to meet my needs.
Elaine P_11
5
|
October 12, 2021
They have helped the most by finding matches that will work with my mother. I like that they're personable and I can get in contact with them if there's any concerns or changes I need to make.
Larry J_6
5
|
September 28, 2021
This agency has relieved some stress from me, and it has been a trial, but it has taken a while to understand the care my mom needs. I like how someone is always available, in case there is a cancellation, they always get on it, and they always find people, and there is always someone to answer the phone.
Kammi H
5
|
September 28, 2021
I feel confident that when I leave there are people there that care for my loved ones. Whenever there has been an issue they have been very quick and responsive to fix it.
Mike D_14
5
|
September 28, 2021
They fulfilled my plan of care. It was easy to change my schedule and my caregiver is fantastic.
BETH E
5
|
September 24, 2021
Its allowed me to do things in my personal time without being worried about my mom, I trust them. They get the assignments staffed, and get a replacement if needed.
Juliette V
5
|
September 15, 2021
They are very timely and professional. They have made me very pleased. They are extremely responsive and have great customer service.
Theresa B_10
4
|
August 26, 2021
They help him with the doctor and normal hygiene. I need someone who is vaccinated. Elderly people are more vulnerable.
Russell M_8
5
|
August 26, 2021
They make her life easier by helping with her joint pain. I know she is very happy with the therapist that comes over.
Shearin J
1
|
August 11, 2021
The caregivers that are not so good need to like old people and know how to treat the clients. They need to have patience. They need to have compassion for them and understand they are slow and cannot do things. Some of them come in and they just want to come in and sit on the phone or sleep. They need to vet out their caregivers really well before they hire them. They seem to be hiring unqualified caregivers who do not care.
Anonymous_4284
4
|
August 11, 2021
They give me freedom and control. The difference in the services of the different providers some are good some are bad.
Anonymous_5055
4
|
July 28, 2021
When I need the person to be here, they are here. They are all nice and polite.
Betty A_5
5
|
July 20, 2021
I like how they are getting him to eat and taking care of him daily. I like the fast response and the care they have.
Pam H
5
|
July 19, 2021
They take care of all of her physical and emotional needs. They have very good caregivers.
Pearl S_1
5
|
July 14, 2021
They help me with my clothes and breakfast. I like the complete devotion to what they are doing while on the job.
Judy D_13
5
|
July 1, 2021
It keeps us a little busy but it's been helpful to John's recovery. The people that they've hired are very professional and they have a very comprehensive care program.
Julian P
5
|
June 28, 2021
They did an excellent job. The services really take a load off of me. The caregiver keeps me informed, but doesn't stress me out. I have had exceptional service throughout.
Anonymous_4915
4
|
June 25, 2021
It allows me to leave my house because they are there. I can't put my finger on it, it's just how the service is. I don't know what they could improve or if I'd recommend them.
Karol G_4
5
|
June 23, 2021
They are compassionate and gentle with her. They have attentive caretakers.
Jack D_4
5
|
June 16, 2021
The agency is helpful by providing good quality of care and doing things I need them to do. I like that they are very efficient in the services that they have provided for me.
Jonell S
4
|
June 15, 2021
The caregivers help with him with his exercises. I like that they care about us.
Rob B_1
5
|
May 25, 2021
They just care for our mom. They're very compassionate. They're very responsive and accommodating.
Ana R_1
5
|
May 25, 2021
They have really helped her by taking her for a walk and changing her diapers. I would like them to have more motivated and proactive caregivers.
Patricia "_6
5
|
May 25, 2021
They are helpful because she takes charge over things when she comes in. I like that they are helpful.
Betsy P_4
4
|
April 22, 2021
The most important part for me is they keep her safe. I have only been using them for two months, they do what they say they'll do.
Donald N_1
5
|
April 22, 2021
The caregivers have saved his life a couple of times. I appreciate that they are there for him. I would recommend them because they screen their caregivers.
Christine D_6
4
|
March 19, 2021
The agency is helpful by I am able to get out and do things. I do not have to be the caregiver. They practice my grandmother's therapy and things she need. I need to better train and select the aides. We have had pretty bad experiences with them. They need to know they are qualified and not just have certifications.
Suzanne F_4
5
|
March 12, 2021
They have helped by giving me peace of mind that someone is watching over her. I like that they have good communication when it comes to the scheduling.
Don H_6
4
|
February 25, 2021
He's about the same as before except that he doesn't complain as much. I really don't know what they could improve because I have to rely on what my brother tells me about them, and he's not always reliable!
Mary Elizabeth D
4
|
February 23, 2021
They help me with planning my day. They do a good job. I like that they have good customer service from the office.
Winona G
4
|
February 11, 2021
They have been here for me for what I need them to do. They are being easy to communicate with.
Jay W_1
5
|
January 27, 2021
Without them, she wouldn't be able to function safely. I like that they are dependable and they show up when they say that they will and they are all very concerned about her health and care.
JoAnne Z
5
|
January 12, 2021
The support they are able to give is the most helpful. I love the level of care they are providing.
Linda M
5
|
January 12, 2021
It's necessary for me and they've been very helpful. Anytime I have to make changes, they are very adept to doing that and fixing things for me.
Ellen H_14
5
|
December 17, 2020
The services give me a break in the day to day care of my mom. This company is on top of making changes in caregivers when we need it. They are attentive to the clients needs.
Richard L_9
5
|
December 17, 2020
I am happy with the two aides we have. They provide wonderful care to my husband. They are also really nice to my dog. The aides are fantastic with helping me as well as my husband. This agency has great communication. These aides are knowledgeable.
Eleanor C_3
4
|
December 11, 2020
It gives me comfort. I expect a lot. I like for the caregivers to just come in and take over. I would like a little more flexibility with the number of hours I need. I take care of most of his needs. I would like for the caregivers to be more assertive in taking over.
Helen Z
5
|
November 18, 2020
We really appreciate having someone come over and talk to her and go for a walk. I like the fact that we didn't have to pay a big deposit up front.
Frank H_9
5
|
November 18, 2020
I have only been out of the hospital for two weeks and they have been able to help my wife a lot since I couldn't Most of the young ladies are prompt and on time getting here.
Carolyn E_2
4
|
October 24, 2020
They just need to continue on being as supportive as they are right now. They have been very dependable, and they always are trying to help out.
Shawn M_1
5
|
October 15, 2020
She bathes him and will do things for him that are harder for me to do. She also gives me hints on things that I can do. The CNA that they send out is fantastic and she is a go getter.
Todd A
5
|
October 15, 2020
They found a consistent caregiver. I like that they are prompt.
Julia M_3
4
|
September 29, 2020
We weren't allowed to see him because of Corona, and he was so depressed and alone, so he really needed a companion. I'd like a little more interaction from the caregivers. One caregiver would contact me and tell me what was going on, but the caregivers right now don't do that. There's one that I've never even spoken to, so I would like that connection.
Sylvia M_1
4
|
September 29, 2020
Them showing up is helpful. They are dependable.
Jane S_16
5
|
September 28, 2020
They help with the bed care the most. They are the one that our insurance works with.
Mary L_36
5
|
September 17, 2020
I couldn't do it without her. We couldn't survive without her. I love our CNA. I think the Good Lord put her in my life.
George D_2
4
|
August 27, 2020
He's hard to deal with because of his age. They've done all he can. They've done a great job, although some aides have been better than others. I like that they've had good communication with me.
Ellen S_8
5
|
August 19, 2020
The caregivers have been very good and service from the management has been excellent. They have a quick response and understood my mother's needs. They are organized.
Anonymous_1004
5
|
August 19, 2020
They help us manage the physicians appointment, because I am not not in the same city. They have been cooperative and try to keep the same caregivers.
Mary H_85
5
|
July 23, 2020
She is very cheerful. She is very good. She is very willing to do whatever I need that she is able to. She is willing to do whatever I need for me.
Lawrence W_3
5
|
July 17, 2020
The services have been a lifesaver. It is comforting that someone can be with my husband if I need to leave. We have been really grateful for the company because my husband fell and can't move so the services help us. They responded very quickly.
Gloria B_14
5
|
July 16, 2020
They help me in the shower and with getting dressed. They are very friendly and do exactly what I want.
Janice P_6
5
|
June 26, 2020
I was really pleased with the girl today. I would recommend them except that I was sent a new girl today and they didn't call to tell me beforehand.
Faith A_1
4
|
June 26, 2020
They get him to walk. The caregivers are reliable and professional.
William C_14
5
|
June 25, 2020
It saves time, them doing things that I would be doing. They are professional.
Francis N
5
|
June 24, 2020
Concierge Care has helped my wife the most in getting my wife out of bed. I like that Concierge Care has been prompt in their services.
Romulous A
4
|
May 28, 2020
They help the most by giving the daily care to him. I like that it is convenient for us and that they all come in to our home to give the services.
Reginald G
5
|
May 28, 2020
The young lady is the best and has been there for three years. She knows what she is doing and how to communicate. They have a good service and are always responsive.
Jacquelyn S
4
|
May 18, 2020
They shower him. They can screen their people better.
Barbara P_37
4
|
April 30, 2020
We enjoy having someone there for him. I really have not had any complaints. They have been great and the communication has been good. They are very reliable.
Suzanne P_7
5
|
April 27, 2020
They personalize the care for my mother. They work very hard to find the right caregiver.
Chery G
5
|
April 23, 2020
They make sure he is taking care of us. They take him to the bathroom and give him a bath. I like the staff that they have for us.
John N_14
5
|
April 15, 2020
They make a difference in his life by getting him to do exercises. They've made him stronger. I like the services and their recommendations for aides.
Peggy M_5
5
|
April 15, 2020
All they do is bathing which takes that off my plate. I like that the people they send are exceptional, they are caring and take their time and my mom loves them.
Laura H_12
5
|
March 24, 2020
They have kept her company and made her feel confident. The nurses that helped set it up are all very professional and responsive.
Susan H_38
5
|
March 18, 2020
It gives my mother in law time to be away. All of their caregivers have been very good.
Thomas B_9
4
|
March 12, 2020
Some of the caregivers aren't very initiative driven. I would have thought they would be more proactive with light cleaning or ask if something needs to be done instead of her having to direct it. They are just very easy to deal with. Everyone I have talked to has been very nice and accommodating.
Anonymous_3312
4
|
February 28, 2020
We just have a problem finding people. If someone needs to be replaced short notice there is sometimes trouble doing that. They always try to find someone to cover for us.
Angela H_9
5
|
February 25, 2020
I am able to do the things I need to do because they are there. I like that they are consistent as far as the care they provide.
Michelle G_3
5
|
February 13, 2020
They have provided companionship which has been awesome. I liked that they seemed to have a more thorough background check.
Olivia E
4
|
February 13, 2020
They could increase the efficient of doing the things that I have requested and they can send the same person repeatedly so they know the routine. They could supply the same people.
Patricia O
5
|
February 12, 2020
They help me the most know that she is safe and won't fall. I like that they treat her very well and that she feels that she is not left out of conversation. They are not just there to watch her.
Carol S_13
5
|
January 28, 2020
I just love their company. She fixes my lunch. The girl I have is wonderful, I just really like her. She does what I need her to do.
Violet B
5
|
January 27, 2020
The physical help is the most helpful. They help me lift my loved one and they help to take care of him. They are willing to go to any ends to help.
Richard" Rick" Michael T
5
|
December 2, 2019
They come and do what I hired them to do. They take care of my disabled son. I like that they show up on time and do what I request.
Kathleen and William B
5
|
December 2, 2019
I had knee surgery, and my husband had some other problems, like Parkinson's, and he is not able to walk very well. They drive us around because I am unable to drive. I like that they are very capable people, and they take it upon themselves to do what needs to be done without having to be asked.
Quarlie J
5
|
November 4, 2019
The people providing the care are great. I like that they have great communication. If there is a change in the schedule, they are really good at communicating that.
Donna H_10
5
|
November 1, 2019
They treat her like their own mother. The caregivers that they have are good.
Brian B_3
5
|
October 11, 2019
They act as a multiplier for us and are able to take things off of our plate as the main caregivers, and that allow us to maintain our own independence while giving our mother her independence as much as possible. We worked with a number of agencies in the past, and they have been the most responsive and able to fulfill our needs, even if it's a last minute call.
Donna B_12
5
|
October 11, 2019
It allows the opportunity for my sister and I to do the things we need without having to worry about Mom's care. Up to this point, I have been fairly satisfied with their services.
Anonymous_2628
3
|
October 10, 2019
They need to know more about working with people. At the moment, the people they have sent over do not seem to know much about what they are doing. We have had some good ones too, though.
Richard H_24
5
|
October 10, 2019
They are there to help Teressa with her daily needs. It helps by keeping her on track with what she needs to do. I have been very pleased with the service, and they are quick to respond to my needs.
Kathleen N_2
5
|
October 10, 2019
It has changed it for the best. He fell and broke his hip last August, and he has vertigo and nephropathy, so we have to be very careful with him so he doesn't fall. I would recommend them all the time. The people they send me are proactive, patient, professional, and they like what they are doing.
Margi B
4
|
September 27, 2019
I am actually living in their house right now. It impacts my life quite a bit because the girl who comes Monday, Tuesday, and Wednesday is very helpful to my mother. She uses her own brain to figure things out without my mother having to tell her stuff. It would be nice if they had few people come every week. We have the same person Monday, Tuesday, and Wednesday. We can have up to 5 different people a week. The other days, it would depend. Sometimes, there is someone who has only been there a few times. She feels like she has to train people, and that's hard on my mother.
Jim H
5
|
September 27, 2019
He is more comfortable now, and whatever he needs, they take of. I like that they are consistent and reach out if there are problems. They give us updates. The caregivers are like family.
Jeanie J
4
|
September 11, 2019
They could help around the house and do things. I don't want to pay them to sit around. I think the people that come out should be a little more trained. I thought they were supposed to be CNA's.
James K_13
4
|
August 20, 2019
They could find a more uniform qualification in the caregivers. The pool of caregivers could be expanded.
Jenny R_2
5
|
August 20, 2019
They have reached out to us anytime a worker was sick to ask if we needed a replacement. That is a long list. They had several people come and do a meet and greet to answer questions.
Harry W
5
|
July 31, 2019
He gets a bath. They are reliable and thorough. They do what we need done.
Linda 'Faye' B
5
|
July 29, 2019
They take care of me and do what I can't do for myself. It's a service that provides what I need.
Myron K
5
|
July 18, 2019
I have a broken arm. They don't let me do things I can't do. I have to go to the bathroom, and I have my walker. I can't do it by myself, so they help me go to the bathroom. One thing I like is that all of the women that I have seen have been educated and are good conversationalist. Some of them do things that are not required of them. One of them cleans up and does the dishes.
Joan R_2
5
|
July 18, 2019
I have frozen dinners. They get that ready for her. They have been very helpful to me as far as selecting the perfect caregiver.
Leigh C
5
|
June 26, 2019
Concierge Care is very important to her overall care. They provide a professional caretaker. They are responsive every day.
Anonymous_1977
4
|
June 26, 2019
They are very important and valuable. There are good sitters and there are bad ones. It is kind of a hit or miss. The one that was here yesterday was great. I had complained about one that was asleep the time before. Asleep on couch with her feet up with my mother's pillow, she made herself comfortable.
Anonymous_1910
4
|
June 6, 2019
It is hard to communicate with some of the caregivers because of the language barrier, and some do not want to work. They are flexible and they have a good price.
Linda H_19
5
|
June 6, 2019
My mother is really ill, and at my age I cannot provide a lot of her physical care. They have given me my life back. I have no reluctance to leaver her with them, and she likes them. They are prompt, they have good communication, and they provide me with kind, caring, and knowledgeable caregivers.
James (_2
5
|
June 6, 2019
The caregiver has improved my loved one's quality of life by getting my loved one up in the morning. The caregivers start my loved one's day on a bright note. I like the caregivers that come.
Elizabeth P_2
5
|
May 29, 2019
Their dependability has helped the most. They are dependable, and they call me if there is an issue or reassignment.
Sharron M
5
|
May 28, 2019
The office has been very good about keeping me aware of any changes, and about getting me assistance when there is a schedule change or the caregiver is ill. The caregiver is reliable and a nice person to have around. I've had her for about two years.
Jan N
5
|
May 22, 2019
It has been able to keep her out of assisted living. They seem to be very available on short notice.
Greg L_3
5
|
May 21, 2019
They come in and get her medicines for her. They make sure she's okay, and I trust them. I like the nurse because she's done an outstanding job. She keeps me well-informed.
David L_1
5
|
May 21, 2019
They help me get out of bed in the morning, they dress me, and they take care of my laundry. They caregivers seem to know what they are doing, and they care.
Bill G
5
|
May 6, 2019
I have run into a situation or two that we have had to correct, and once the correction was made, we didn't have to worry about it again. The women that are sent here overall have bonded well with my mother. They understand her situation. When we laid out all the facts to them, they continue to do what I want done when I'm not here. If there are any problems, they let me know personally. Everything is pretty much smooth. They are really good about making sure we have the same people and the substitutes have been here before as well.
John D
5
|
May 6, 2019
The impact of having the caregivers is life changing. They give my mom companionship. I like the quality of the staff.
Lewis H
4
|
May 6, 2019
She is highly dependent on the services. She needs 24 hour care, so if they weren't here then we would have to be there. They can be consistent with the caregivers. It confuses her when a lot of caregivers rotate though. The caregivers also have a different point of view than we want.
Greg S
5
|
May 6, 2019
I am not able to drive because of the medications, so if I need to leave, they help me. Once we got it set up, it was perfect. If there is something that happens, the caregiver will call to let me know. I am very pleased!
Randy F
5
|
April 25, 2019
They provide a companion and support for my mother. I can't have my mother at home, so providing the caregiver is helpful because they can help my mother get out of bed and dressed. They're very responsive. We've had issues with our mother, so we called the agency, and they have been very good about attending to her needs.
John C
5
|
April 16, 2019
She looks forward to it. It is companionship to her. It is nice. They are pleasant, and I get good communication back and forth.
Deborah H_5
5
|
April 16, 2019
They have made things easier because every time I have used them, it has been in a crisis, and they take a lot of stress off of me by responding quickly. I like them because they are very responsive and called me back quickly to verify the placement of the person coming to help my mother. I don't have to go looking for them because they call me.
Jerry K_7
4
|
April 8, 2019
If I have a question, I call. I have long term care insurance for me and my wife. I am always concerned if they are sending the proper information to the insurance company. In order to qualify to get money, it is a hundred day time period to get certain information to see if she qualifies. When you call them, they are very nice and have the answers to specific questions.
Joan O_8
5
|
April 8, 2019
They clean, do laundry, clean her bathroom, and talk to her. I like their friendliness, their follow up, and response time. We've had a positive impact with all the employees.
Lynn D_4
5
|
April 8, 2019
They are very caring. They listen to him. He likes it when people listen to him. So far, the caregivers they have sent have been very good, and we haven't had any problems with them.
Sandra P_3
3
|
April 8, 2019
A lot of those girls need training on what they are supposed to do. They could have a lot more training overall. We've had a lot of bad apples come to our house. My mom walks with a walker and she is still considered a fall risk. She also has diabetes and some of the girls have told me it is not their job to get her up to the bathroom during the night. We've even had some who think they can sleep when they're here.
Nila M
5
|
March 26, 2019
When the caregiver comes, I know I can leave, go about my day, and know the client is being taken care of. Whenever I've called, they've been very responsive. I'm very happy now that I've gotten a regular caregiver.
John Charles V
5
|
March 25, 2019
They are very good with communication. Their actual nurses and head nurses have been attentive to the needs of my father and helpful while in their home.
Diane F_6
5
|
March 25, 2019
The caregivers are prompt and on time. They really seem to care about you. Each one works in their own way and they talk with me. They provide a certain amount of companionship. It's going to work out very well.
Edward C_3
5
|
March 22, 2019
I have to have someone help me get my loved one ready and I can depend on them. Everything is done on time and they are great people to work with.
Faye R
5
|
March 19, 2019
The services have taken a lot of work off of me. I wasn't able to do it anymore, so I needed help. I'm happy with what we're getting from the agency. They send us an excellent caregiver.
Don G_2
5
|
March 12, 2019
I am very happy with them. They are helpful with transportation. I like that they take care of my transportation to run errands and to go to appointments. They are always on time and they take care of me. They help with my groceries and even put them away for me.
Chester B
5
|
March 8, 2019
They keep in touch with me. I like the quality of the people that they have. I would tell a friend that they've been very responsive to requests and I like the people they have there.
Mary W
5
|
March 8, 2019
They are always on time, they always take excellent care of my mother, and they are of the highest quality type of people. They have just taken excellent care of my mother for the last eight months and I couldn't ask for anything more.
Robin L
4
|
March 7, 2019
They could have more education on how to deal with the elderly. I have liked the communication between me and them.
Robert F_18
5
|
February 26, 2019
The agency has been great in helping me understand the insurance work and paperwork from Medicare and otherwise. The people there are very friendly. They will even hug you. I was very impressed by how hard they tried to help me understand their purpose and how they were concerned about my welfare and my husband's.
Barbara L_19
4
|
February 22, 2019
They recommend prescription medications and review general health. The receptionist is very good at directing my calls for what I need.
David P_7
4
|
February 22, 2019
They could give us an update every few days if possible. They seem to be dependable though. We have a hard time communicating with the patient. We had to call through the cell phone of the attendant and it wasn't very effective.
Josephine M_1
5
|
February 20, 2019
They have made life much better. I couldn't do it on my own. The girls have been professional and kind, and they are good at their jobs and are attentive.
AJ W
5
|
February 14, 2019
I can go to work and take care of what I need to take care of. They do me right and they take care of us.
Lisa D
5
|
February 12, 2019
It helps me because I am not there 24/7 like I used to be. I can rely on them and their care. Their communication is fantastic and the people they have hired are qualified.
Jessica E
5
|
February 6, 2019
They are just there for my mother. I don't have to worry about them canceling or not showing up. The people are really good, and the online aspect is good as well.
Judy L_10
5
|
January 24, 2019
They have taken James to appointments and just made a companion for him when going places. I like that the staff has been efficient, friendly, and dependable.
Julie F_7
5
|
January 21, 2019
They come at night and on weekends, so there isn't much impact. I like the flexibility.
Robin H_5
4
|
January 11, 2019
They should keep doing what they are doing and keep coming on time. No one is perfect, though. Thy are easy to work with. I can call them last minute, and they will take care of what I need.
Laurel H_2
5
|
January 7, 2019
As his daughter, it is nice to know that he is not relying on me or my brothers to take care of him. We know he is being taken care of. There is no reason why I would not recommend them.
Cindy T_7
5
|
December 17, 2018
I travel a lot and my mom needs a car, supervision, and interaction with other people. I already have told a number of people about Concierge Care because of the quality of the initial intake and the continued care. They work until they get you the right caregiver.
Beth M_4
4
|
December 15, 2018
They should have better communication. They can help by matching the caregiver better to my loved one's needs.
Nancy D_7
4
|
December 12, 2018
My mom is at the beginning of dementia, so if they could have more training on that, especially the night shift, that would be good. They are dependable services.
Cathryn 'Cathy' A_1
5
|
December 12, 2018
The biggest impact has been by just being here. She reminds my wife of people who took care of her in Virginia, which she likes. I don't know any of their caregivers except the one that I have. My caregiver is excellent.
Mona N_1
4
|
November 28, 2018
They could have come at a later time. I would say that they want to come at 4 pm, and it was too early. I would like someone there at 7:30 or 8.
Gregory "
5
|
November 28, 2018
They are timely, and they do what they say they will. It is a very personalized service.
Michael V_6
5
|
November 6, 2018
The caregivers help with day-to-day activities, pet care, and cooking. The people that they send are caring and understanding.
Susan T_5
4
|
November 6, 2018
They give me a break, and my husband needs that interaction. They are very attentive to him. They need to be a little more responsive about when people are coming or not.
Harriette D
5
|
November 6, 2018
I have a fractured pelvis and feel helpless. They have been so helpful. I've used Concierge Care for years and have been happy with them. I've had one care giver that has been amazing ever since she's been helping me.
Don "_1
4
|
October 30, 2018
It has given her companionship, and enables her to stay at home longer. It gives me peace of mind. The care provider is really great. However, the rates are a little bit steep compared to other agencies. Quite frankly, the other reason we are still with them is because the caregiver is so wonderful.
Richard K_1
5
|
October 29, 2018
I can depend on them, which is my main concern. Whenever I call, they get someone immediately.
Diane G_1
5
|
September 27, 2018
It makes me feel more secure in my own home. My questions are always answered and the caregivers are amazing.
Pricilla S
5
|
September 26, 2018
They take care of whatever needs to be done. They are responsive.
Kim M_1
5
|
September 21, 2018
Helping out my mom's with daily chores and medication could help. The initial nurse came out and assessed my mom. She linked her to a home care and it worked out for my mom.
Shirley V
5
|
September 18, 2018
It helps me rest easy knowing that she is okay. I like that I can make the payments online. They are very dependable and they were very thorough in their questioning of her needs.
Terri w_1
4
|
September 12, 2018
This agency is maintaining one of Francis' 24/7 days of care. They just haven't been with us long enough for me to say it's outstanding yet.
Frances C_1
5
|
September 6, 2018
Every time I call, the company helps me out. The provider has always been able to get a caregiver when I need one.
Sue A
5
|
August 28, 2018
I know I don't have to worry because there is somebody there! I think first, I have to say that they really try hard to have caregivers who are personable and knowledgeable about health care. They have honored our opinions and requests.
Dr. Gerald I
5
|
August 24, 2018
They have helped me with everything that I do. They are trustworthy and they are always there to do the job. They do the job efficiently and well.
Kathleen L
5
|
August 6, 2018
It has been a life saver for me to have help for my mom. They have helped me by taking care of my mother, and helped my mom by being with her so she isn't alone. They help her to bathe, shower, and cook meals. They just make sure she has everything she needs. They are always in touch with me when there are changes, they call me, and are very involved.
Tonya r
3
|
July 30, 2018
They need to get the scheduling correct. Sometimes they let my grandmother go to the bathroom without taking her there. She has told them when she has to go and they'll tell her to just go in her pants. A couple of times they haven't done the scheduling correctly and my grandmother was left alone.
Keeanga A
5
|
July 6, 2018
I am able to take care of my family the way that I should now. They should give me an interview process so I can screen the right caregiver to care for my loved one on a personal level. This is our third caregiver and they are a keeper.
Johnnie J
5
|
July 6, 2018
They're working with my dad. The exercise they do is appropriate for him. I like their promptness.
Mary V
4
|
June 25, 2018
They helped just by showing up and giving us a diagnosis of how they were doing. Certain areas were better than others, so it's hard to say exactly what they needed to do. They didn't show up a lot of times when they were supposed to.
Robert R_7
4
|
June 20, 2018
They have helped him by giving him a bath. I like that they have easy scheduling and easy billing. They could improve on giving me more information of what we needed for him to bathe.
Beth A_2
5
|
June 13, 2018
It is a nice to have back up for care for my mother-in-law when we can't provide the care for her. They are very efficient and they have provided good care.
Anonymous
5
|
June 13, 2018
When we found the right people, they were good. They kept sending people until they found a good fit. I have already recommended people to them. When I met them, the person who came out was polite, professional, and concise.
Anonymous
5
|
June 8, 2018
My loved one is not worried about missing medicines anymore. The nurse has been very personable. They gave me their personal number, and established a relationship with the primary care physician.
Allan B
5
|
June 7, 2018
The care is for my elderly family member and the caregiver has helped us to have a good life. Their scheduling has been easy to work with and the caregiver has been good for us.
Joseph C
3
|
June 6, 2018
There's no way I could have done it without them. I had to have someone come in and help me. Some of the caregivers couldn't speak very good English so it was hard to understand them.
Martha A
5
|
May 23, 2018
They were always available to her. When other people were around, they blended in. It was really comforting to us to have them to rely on. I have already recommended them. Every person that works for them is so committed to what they are doing and they do a beautiful job. Everything about their service is phenomenal. They know what they are doing.
Laura T_2
5
|
May 23, 2018
They're providing a service to help give me free time. I can't be there all of the time. I think that they're very efficient. They've managed to get help quickly and are very accommodating.
Marty L
5
|
May 16, 2018
They've given me peace of mind. I feel like I don't have to worry about my parents and I feel like I don't have to worry because there is someone always there to take care of them. They'be been totally responsive to whatever I've needed, and I've gone slightly crazy with having both my parents go down at the same time.
Linda M
5
|
May 7, 2018
They are reliable, skilled, friendly, professional, and know what they are doing. They try to get my mom to be mobile. They are personable and they are able to get her in a better mood.
Anonymous
3
|
April 27, 2018
There is big turnover with the administrative staff. They help my loved one with bathing, cleaning up after they bathe them, and they are attentive.
Quinton G
4
|
April 20, 2018
The caregivers knew a lot of the skills and were trained well. I had to work while he was being cared for and I was able to carry on with my work. I felt comfortable leaving them.
John B
5
|
April 19, 2018
There was one lady that was very good with handling my mom. She was awesome. They are professional. I could not have done it without them. They saved me time and gave me rest.
Ascenza D
4
|
April 17, 2018
The communication is very good and their willingness to be flexible is good. Their level of care so far has been good. One thing I was looking for was to have them come in and have me not do anything, but sometimes I do have to be more involved. I have been a caregiver for four or more years. MY goal was to remove myself from the caregiver role. It replaces hospice care.
Melanie T
4
|
April 16, 2018
They did not have timely communication. The management staff was great and the caregiver was phenomenal. The caregiver assisted with chores and I had no worries when I wasn't there.
Jean M
5
|
April 12, 2018
The couple of times when I've been there, the sitters work really hard to do things with my mother. I appreciate the care. They help my mother out so I can work and do other things.
John F
5
|
April 9, 2018
They are very kind and caring. They are very prompt. They were knowledgeable and caring. Their assistance was very professional.
Nancy P
5
|
April 9, 2018
The caregivers are excellent and always show up on time. We are pleased with the services and they are very reliable. They take care of my loved one in the middle of the night. They are great.
Erin M
5
|
April 6, 2018
If you need someone to help you get to the doctor or to help with housekeeping, the services are helpful, especially after surgery. I was not able to do anything at the time. The services helped me to stay independent and in my home.
Judith C
5
|
March 26, 2018
I like the caregiver that they sent. She is very good, and I like her a lot. My family is happy with her, too. Every single day, she is always there. I have a little bell that I ring, and she helps me out with whatever I need at that time.
Debbie B
3
|
March 20, 2018
My mom has dementia. When they come in and tell her something, they have to realize that they are speaking to someone that is not completely cognizant and need to talk to the responsible party. They could dot their I's and cross their T's, they could pay more attention to details. I asked a nurse at the hospital to look into an issue and they said that they get a hold of the home care; I had to ask two separate weeks to see if Concierge Care would get in touch with them before they actually did.
Dr. J
4
|
March 16, 2018
The caregiver I talked to was very attentive. I personally didn't have much interaction in the service.
Bruce A
5
|
March 14, 2018
They did a great job. Their people were great, they were very accommodating and spent a lot of time with my mom. She had a great experience. It made our lives easier. They helped to take care of my mother so that I didn't have to do everything.
Mary C
5
|
March 14, 2018
They're very keyed in to what person works best with each patient. They were flexible with what my mother wanted done, like grocery shopping.
George H
5
|
March 8, 2018
They did a beautiful job. It was for about 12 hours before he passed, and the two ladies were wonderful. They were there to be with him and help his daughter. They helped with making him comfortable and making sure he stayed clean. They were absolutely wonderful people. I'd love to have them again. The aide gave me a sense of their reliability. They were calm and knew what was going on. It made everyone comfortable, even though we knew we were going to lose him.
Mary Otelia T
5
|
March 6, 2018
We have someone that we can really depend on. She knows her job well and does it well. It gives me some free time to run errands and go to the grocery store.
Margaret J_2
5
|
February 15, 2018
They have good staff that comes out and they have good experience with memory care patients. They give me peace of mind knowing my mother is getting good care.
Ralph C_3
5
|
February 14, 2018
They have a very quick response time. It's an extension of our family because we live thousands of miles away.
Joan C
5
|
January 23, 2018
First of all, the people who ran it were very compassionate and just right on top of it with everything I needed. They answered all my questions that I asked. The caregivers they sent were fantastic beyond words. If I am ever sick, I will call Concierge Care. All the caregivers were very caring and compassionate and kept me company, which was vital.
Paul T
5
|
January 11, 2018
The caregiver arrives promptly and it's just been working. My wife has Alzheimer's and a broken femur and the caregiver keeps her out of danger during the night. My wife is in care because of her condition and it gives me comfort knowing someone is watching over her at night.
Maryann G
5
|
January 8, 2018
We had some concerns with the shower in our house and we put another shower door on, and the caregiver works very well with me and my husband and she is able to work with me in the shower and is very knowledgeable. She is also very flexible and able to learn better ways to get me in the shower. For me, I know that I have a few days in the week I will get help. She also has experience in a nursing home so she will do more housekeeping and things like laundry, and that takes a load off of my husband's shoulder.
Michael B_11
5
|
December 18, 2017
Concierge Care was good, and I didn't have any problem with them. There was one member of the staff that could correctly draw my father's blood. My father is now doing well because of Concierge Care.
Lillian S
3
|
December 14, 2017
The caregivers help me and I am satisfied with their services.
James B_15
5
|
December 14, 2017
I would tell a friend that the care is very personable. That puts the client at ease and makes it a pleasant experience for everyone. They have made life easier by allowing me some flexibility in my personal life. I'm not always available to look after my family member.
john P_2
4
|
December 8, 2017
Concierge Care set up appointments for my mother. Concierge Care made my life better by helping my mother.
Mable B
5
|
December 8, 2017
I would definitely recommend Concierge Care because I've had some good experiences with them. Concierge Care helped me at this time in my life when I really needed good care after rehabilitating from my fall.
Denise O
5
|
December 2, 2017
Concierge Care is dependable, compassionate, and available. Concierge Care made my mom's life easier because she would not be able to do anything without them.
Cheryl D
5
|
December 2, 2017
Concierge Care has the best caregivers ever. Concierge Care helped me transition into putting my own clothes on after surgery.
Tera J
5
|
December 2, 2017
Concierge Care was prompt and polite. Concierge Care had a great impact on me because they provided me with peace of mind.
Elaine A
5
|
December 2, 2017
Concierge Care was so considerate and helpful. Concierge Care sends caregivers very fast when I need them for my mother. Concierge Care has made my life easier by giving us a place to turn when I need help. I didn't know what to do before I met Concierge Care.
Lorraine B
5
|
December 2, 2017
Concierge Care is full of knowledgeable employees that always are able to meet our needs. Concierge Care has been very helpful and very good to us.
Marilyn G
5
|
December 2, 2017
I would tell a friend that they're very compassionate about the people that they're there to help. They go above and beyond. The caregiver allowed me to go out and run errands.
Paul M_7
5
|
November 21, 2017
Concierge Care made everything easy to set up. The caregivers were great and professional. They were positive and supportive. The caregivers would do the physical things that I couldn't do like bathe her and help her with other things.
Charlotte K
2
|
November 21, 2017
I was happy with Concierge Care. They did a good job. Concierge Care was able to do much, but it was not enough to help my loved one with his dementia.
Ann H
5
|
November 17, 2017
Concierge Care has good response time, fills the shift, and has overall professionalism. Concierge Care has made a huge impact on my loved one's recovery because he is still here. We are very blessed.
James and Clara K
5
|
November 15, 2017
I would tell someone that it's a great service. I think it's very helpful. They took the load off of me by helping out with our needs.
Kimberly C_1
3
|
November 14, 2017
Concierge Care has a breakdown in communication, which resulted in my father not getting to the doctor's appointment on time. My father has gotten to where he needs to be eventually because I am not in Jacksonville.
Ray B_2
5
|
November 11, 2017
I would recommend Concierge Care to others because I liked how hard they worked to please me. I would be a mess without Concierge Care. They take care of my loved one in the morning while I have health problems myself. They take work off me.
Michelle C_2
5
|
November 9, 2017
Concierge Care has been reliable for me. Concierge Care has made life better for me by giving me peace of mind because I know my husband is being taken care of.
Rebecca S_5
4
|
November 6, 2017
Concierge Care is a good company and and like other business, it is hard to find a consistent caregiver. The most helpful aspect of my services is that they are necessary to help me get through my day.
Leona A_2
5
|
November 6, 2017
Concierge Care is very good to me. Concierge Care's services have helped me in every way. The services allow me to stay at my house.
Frank H_1
4
|
November 6, 2017
Concierge Care supplies CNAs, their price is reasonable, and at times they are consistent. The downside is that caregivers can't show up last minute and they have to send a new caregiver. The services from Concierge Care have made life easier for me by handling my dressing, driving, bathing, and food.
Deborah B_5
5
|
October 20, 2017
Concierge Care is very caring and the caregiver was very sweet. She seemed to really rake care of my dad's problems. It made me feel good that dad was taken care of.
Teresa L_2
5
|
October 13, 2017
I would refer Concierge Care to others because they were quick to respond to our requests for help. The services provided by Concierge Care allowed me to not have to be around to watch my father.
Clyde M
4
|
October 11, 2017
I would tell my friends that Concierge Care was very helpful for us. The service gave me the knowledge that someone was looking after William so I did not have to be there 24 hours a day.
Abraham S_1
5
|
October 11, 2017
I'd tell people that Concierge Care has quality women who genuinely care. Concierge Care helped the most by giving support to my mother.
Faith I_1
5
|
October 11, 2017
I have no complaints with the service provided by Concierge Care. I know I can relax because there is someone there to look after my mother.
Glenn M_1
5
|
October 11, 2017
The caregivers that came were professionals and they did what they said they would do. It takes professionals to help out because I don't know what to do. They explained the services to me.
Carroll B
4
|
October 11, 2017
I would recommend Concierge Care because I'm very pleased with them. If I haven't had any problems, no one else should. Having Concierge Care for my husband benefits me because they have allowed me the freedom for me to do things, all while knowing that my husband was home and taken care of.
Kathleen W_4
5
|
October 10, 2017
Concierge Care is very understanding. Concierge Care gives me time to myself that I didn't get before.
Dana L_2
5
|
October 10, 2017
I would recommend Concierge Care because they seemed to do a really good job, and my mom was very satisfied with them. Concierge Care made life easier because their caregivers could run some errands, since my mom couldn't drive.
Juan O_1
1
|
October 9, 2017
Last time Concierge Care was here, my wife was sick and she felt she was being mistreated as she was moving slowly to the commode. I would not recommend Concierge Care to anyone. We had different people in the house and the last caregiver was not good.
Sylvia L_2
5
|
October 9, 2017
Concierge Care always provided a caregiver that was very competent. There was one caregiver that was new, so I had to train him. The services made my life better because I didn't have to worry about having a caregiver show up or not. If someone was going to be late, Concierge Care called me to let me know. I was relaxed when the caregivers were here because they did a great job. The caregivers cared for James better than I could have.
Chris G_2
5
|
October 9, 2017
Concierge Care is responsive and flexible. Concierge Care allowed me to know that the client was in good care.
Brian O_1
5
|
October 9, 2017
I would say that Concierge Care has helpful personnel. Concierge Care helped my father deal with the advance of Parkinson's. They helped him prepare with that, and what he needed help with most.
Doug D_6
4
|
October 9, 2017
The service from Concierge Care depends on the specific caregiver that comes, but we had a caregiver that did things very well. Concierge Care was here regularly and that helped us out.
Judy B_3
5
|
September 26, 2017
Concierge Care is dependable and has caring people. Concierge Care was nice because Barbara had company and help with daily things.
Diane L
5
|
September 25, 2017
I would recommend Concierge Care because of the professionalism of the representatives. The client couldn't be left alone and the facility would be left alone for hours at a time, but the representative from Concierge Care was very attentive and talked to him and helped him get out and go for a walk.
Larry H_5
5
|
September 25, 2017
Concierge Care was excellent and took good care of me. Concierge Care got me someone to drive me to the hospital last minute.
Terri A
5
|
September 25, 2017
I would tell a friend that Concierge Care provided excellent service, they were compassionate, and were there when I needed them. Concierge Care made my life easier by coming out during the hurricane, and they were there to help me with my aunt.
Beverly G_1
5
|
September 25, 2017
Concierge Care is pretty easy to work with. People are very nice. They allow for flexibility. My father needs a variety of services, such as trips to the doctor's office and needs help grocery shopping.
Freddy Y
4
|
September 25, 2017
Concierge Care was very professional and had great services.
Mike O_1
5
|
September 25, 2017
Concierge Care did what they promised they would do. Concierge Care provided care because I couldn't do it. I work and could not drive my mother around.
Jean C_3
5
|
August 24, 2017
I have worked in home care for many years and I was very impressed with Concierge Care. Without Concierge Care, I would not have been able to function by myself.
Julie S_1
5
|
August 24, 2017
Concierge Care's caregivers are caring and arrive on time. If one was delayed a bit, the other would stay so that there was always someone here with my mother. I couldn't have done it without Concierge Care.
Margaret F
5
|
August 23, 2017
Concierge Care would bend over backwards to accommodate my schedule, even on short notice. The client seemed to do well with everything. I was out of town. I talked to her every night and she seemed to be fine. She's not one to hide her feelings if something wasn't going right.
Michaela A
4
|
August 23, 2017
I would tell a friend I have been very happy with the caregiver I have and the agency has been good to deal with. Concierge Care has a good impact because Tomas cannot make coffee or bathe himself.
Paul C_4
4
|
August 23, 2017
Concierge Care was very responsive and met every request I made of them. The services were very helpful. They made my wife's sister's life a lot easier because she was the primary caregiver.
John S_13
5
|
August 23, 2017
Concierge Care has very good services they provide to us. Concierge Care helps clean the house and keeps my father company.
Allison E
4
|
August 23, 2017
Concierge Care was very professional, wonderful, and the staff that took care of my mom knew what they were doing. We only used the services a couple of days, but they were helpful while we used them.
Nellie W
5
|
August 23, 2017
The caregiver that came to me was very nice, helpful, and wonderful in taking care of me. I had used another concierge agency when my husband was ill before he died, and someone from the agency brought him home for me for the weekend. My life was easier because the caregiver that came for me was very helpful and concerned about me getting my breath.
Diana T
5
|
August 23, 2017
Concierge Care has a fantastic quality caregiver. She is diligent and trustworthy. The services take care of my mom and Concierge Care can provide someone to stay with her. It brings relief and I can do things for my own life.
Nelle W
5
|
July 31, 2017
Concierge Care has been wonderful to me! They gave me everything I needed when I called. I set up physical and speech therapy for my husband. That helped a lot.
Suzanne H_1
4
|
July 31, 2017
Concierge Care seems to do a good job. They are always available to answer questions, and are just there when needed. We expected the client to be gone in June. The work and socialization that Concierge Care has given him has definitely helped.
Eunice D
5
|
July 26, 2017
Concierge Care sent us a great caregiver for the client. We only have Concierge Care come and give the client a shower.
Scott H_2
5
|
July 26, 2017
Concierge Care was available on short notice, and the caregivers were very kind. The client didn't need a lot of help, but Concierge Care provided what she needed.
Xenia F
5
|
July 26, 2017
Concierge Care has some really great caregivers that work there, but I have to stay on top of what I want from them. When I hired Concierge Care, I was able to enjoy more of my father's company and help him retain his dignity.
Laverne H
5
|
July 24, 2017
Concierge Care was on time and very capable of doing their job. The services helped the most with bathing.
Nancy K_1
5
|
July 24, 2017
Concierge Care is very responsible when scheduling and finding a caregiver. Concierge Care has done a great job at scheduling and providing an appropriate caregiver.
David J_2
5
|
June 26, 2017
Concierge Care will treat a client more like family than a patient. Concierge Care had me finish physical therapy.
Craig M
5
|
June 26, 2017
The service from Concierge Care worked fine for us because it was what we needed. We were very satisfied. The caregivers from Concierge Care took care of my wife. They made sure she was comfortable.
Josephine M
5
|
June 26, 2017
I would tell my friends that Concierge Care did a great job. Concierge Care did a good job, there were just certain things that I had to do myself.
Paula M_3
4
|
June 26, 2017
All in all, the care was pretty good from Concierge Care. Concierge Care made life easier by having someone with my loved one at night.
Janalee S
5
|
June 26, 2017
Concierge Care had impressive caregivers. Concierge Care helped by providing the caregiver during the week. I could go to work and have peace.
Rhonda G
5
|
June 26, 2017
Concierge Care was friendly and timely. Concierge Care got my loved one to her appointments and helped her to maintain her independence.
Dorothy M_5
5
|
June 26, 2017
You can speak with Concierge Care to see about getting a caregiver that fits your needs. I didn't have to worry for three hours while I was gone because of the services.
Peter M_2
5
|
June 26, 2017
I have had an excellent experience with Concierge Care each time I have used them. Concierge Care's caregivers are helpful because they are nice and accommodating.
Marie C
5
|
June 26, 2017
Concierge Care gave excellent services and has a great staff. The services helped my loved one while she was recovering from a head injury.
What you can do with Caring
Medicare
Overall
5.0
About Concierge Care - Jacksonville, FL in Jacksonville, Florida
Concierge Care - Jacksonville, FL is a Senior Care provider in Jacksonville, Florida that offers residents Home Care services. Contact Concierge Care - Jacksonville, FL for more details on services and rates.
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