SYNERGY HomeCare of Emerald Coast Destin, FL
35008 Emerald Coast Parkway Ste. 401, Destin, FL 32541
4.3
(237 reviews)
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Reviews of SYNERGY HomeCare of Emerald Coast in Destin, Florida
Christine N_3
5
|
October 29, 2024
They had helped the most by just supporting my husband. I liked that they had very personable caregivers and gave him very good care.
Maggie R_4
5
|
October 28, 2024
She has been a terrific help. They are the best home care off the charts.
Kelly C_12
4
|
October 28, 2024
The office should communicate more. The caregiver stays with my dad and keeps him safe while I leave to do other things. I would recommend them, it's a good company.
Georgia M_4
5
|
October 28, 2024
They only came once before he passed away, but I was able to leave for a couple of hours. They were polite and accommodating.
Anonymous_1730110604
5
|
October 28, 2024
I like that they provide hard copies of the scheduling so I can keep track of who is coming. I have had excellent staff and have asked for the same staff which they have provided.
Dana H_4
5
|
September 20, 2024
The girls I had were really, really good, until the last day when I had another girl. She was amazing. Her name was Cheyanne! She had a gift. I liked that they were able to start immediately.
Erika R_1
5
|
September 12, 2024
They helped the most by the quality of care that they gave my husband. The time they took, they were never in a hurry. I like that they were fair when a day was not needed. The staff was really friendly. They took our needs. They arrived on time. Furthermore, they were very nice.
Madalyn A
5
|
September 4, 2024
These services are helpful because I live in another state and I have a high level of confidence that she is in good hands when I am not there. I like that they have been very accommodating and find replacements even when they are short-handed.
James B_72
5
|
September 3, 2024
She did a good job figuring out what my mom liked and didn't like. It was easy to schedule and talk with them when there were issues.
Suzanne H_4
5
|
August 21, 2024
They are available because there is always someone to send to us. There is always someone to answer the phone and they are very responsive. I like the personal.
Vadrian G
5
|
August 9, 2024
They go above and beyond to assist in other areas if possible. I like that they communicate, and the workers are normally very good at what they are tasked to do.
George K_18
4
|
August 2, 2024
The agency should call more often to find the solution. They did a great job, Her nurse would change her tubes and check her blood pressure.
Carole S_7
5
|
July 22, 2024
They are very accommodating. The caregiver gets him on his good and bad days.
Michelle D_17
5
|
July 9, 2024
The caregiver helps my mom out a lot. We like our caregiver.
JBB_001
1
|
July 7, 2024
Serious Staffing Challenges. Appears to be a lack of Training provided to Care Givers. Staff is routinely late and fails to delivery services as stated.
Kenneth S_12
5
|
July 2, 2024
They help do everything that needs to be done daily. They are very punctual. They send reminders.
Clinton S_1
5
|
June 5, 2024
The caregivers help him do the things that he is not able to do. I live in a different state, so it puts me at ease to know that someone is there to help him. The person who comes to my dad is wonderful, but there were some people in between were awful. If they can get the right person, then it is wonderful.
Monda C
5
|
June 4, 2024
This experience has been positive becuase of the quality of caregivers I've had. I like that the caregivers assigned to me are on time.
Anonymous_7597
4
|
April 4, 2024
It is not enough hours for my daily needs, but it is a help. I like my husband's caregiver. Unfortunately, the caregiver is only available in the afternoon, and I would prefer mornings.
Janice S_20
5
|
April 2, 2024
It's excellent and the provider helps me with everything. I have a hard time seeing and she does everything for me that requires sight. I like that they're trustworthy.
Jeffrey B_7
5
|
March 15, 2024
I have clean clothes, and she handles all of my stuff. I like the person they have sent.
Robert Bobby R
5
|
March 11, 2024
It helps me stay out of the nurse home. The people, the most important thing is the person that takes care of me. I like them so far.
Donald D_15
5
|
March 5, 2024
It made his life much better they helped him to shower. They provided care through the VA.
Dixie V
4
|
February 27, 2024
Them providing the caregiver did allow me to take a vacation once when it was needed. The caregiver they sent was not outstanding.
Sue D_12
4
|
February 26, 2024
They could have made my life easier by I have never been on Medicaid before, and I do not know who should have directed me, but I did not know who they were or what they did. I would recommend them because the person they sent was exceptional.
Romiro Jacob S
5
|
February 26, 2024
They come and they do everything I need right. They do a good job, and I don't have any problems.
Russell Y
5
|
February 16, 2024
They have made my experience positive by taking their job seriously. They are very responsible. I would recommend them because they are responsible, even when not being supervised.
Jane R_10
5
|
February 2, 2024
They are very helpful. Things have gone very smoothly.
Mae S_1
5
|
January 27, 2024
I like that they come and help me take care of all my needs. I like that they are very efficient. They are doing a good job.
Patricia S_58
5
|
January 19, 2024
The services have changed my life for the better. They have taken a lot of anxiety away from me. They are professional, kind, and compassionate.
Frank B_14
4
|
January 8, 2024
They could give me more company. I like that their caregivers.
Anonymous_1704304001
5
|
January 3, 2024
I like that they provide help for my mother so we can have peace of mind. I wish that they would be able to call me sooner if there is no coverage.
Peggy D_10
5
|
December 8, 2023
It's made a total change. It's been a lot of help to me and my wife. The service has been real good, my wife is happy, so I am happy.
Samuel Matthew C
5
|
December 6, 2023
They have a large impact on my daily life, there were things I wouldn't do things if they weren't here. I have been really pleased with the caretaker. I haven't had any problems.
Rosie C
5
|
December 5, 2023
I just started with them. They are accommodating and even if they don't know how to do something, they will try to do it the way I ask. I would recommend them because they always try to accommodate me and work with me.
Ben G_1
5
|
December 5, 2023
It frees me up to where I can go do things. I like that everyone is nice and friendly. They are on time.
Alfred R_1
5
|
November 9, 2023
It has helped him tremendously it has made his life easier and mine. The services that the girls give me has been lovely, and they are very helpful and very nice.
Editha C_1
5
|
November 2, 2023
I appreciate the assistance in caring for my wife and the help it gives to me. Synergy is very prompt in their responses and they have provided a quality caregiver.
James C_43
5
|
November 2, 2023
They actually help him with his laundry and with cleaning his room. The people we've had have been good.
Bettye C_1
5
|
October 23, 2023
It impacted my life the most because I needed help taking care of her. They are caring people and they try to help.
Gordon W_4
5
|
October 4, 2023
They always have someone here to help. I would recommend them because they have done everything they said they would do.
James D_48
5
|
September 25, 2023
The provider has helped me the most with getting back and forth to my appointments when I am by myself. I like the convenience and that the agency was on the job. They were ready to go and they found somebody for us and now I am happy.
Zenaida "Zenni" S
5
|
September 14, 2023
I appreciate that they found a good sitter for my mother. Jordan was attentive and friendly to my mother.
Adrian G
5
|
September 14, 2023
The agency has made my experience positive by relieving of a lot of stress. I like their personal care and compassion.
Carter M
5
|
August 18, 2023
I really need the help and they provide good help. They give good caregivers.
Anonymous_7588
4
|
August 17, 2023
There is no clear definition of what they can and cannot do. There is no consistency between the nurses. Yes I would recommend. There is nothing negative about them.
Betty E_13
5
|
August 9, 2023
They have provided care. The aide is on time.
John B_74
4
|
July 14, 2023
They could have more consistency with caregivers. I would like better training on the individual caregivers before they come to our home.
Frank W_9
4
|
July 10, 2023
Their workers are always very friendly, the caregivers are on time, prompt, courteous, and always willing to do what I need to be done. They could improve, I think that communication with the base office.
Hugh B_3
5
|
July 7, 2023
His provider is a take charge person and I don't want her to go anywhere. I love the provider. I like that they interviewed me and met us prior to setting services up.
James M_65
5
|
June 23, 2023
They have worked with me with what I have at the moment, with what I need to achieve. I specifically liked the caregivers, the caregivers come on time.
Margaret B_27
4
|
June 5, 2023
I think that the caregivers who come out for the first time could use more training in self-initiation. I like that they seemed more interested in the health of the client than in the money.
Jeanie E
5
|
May 26, 2023
They've helped me the most by helping me get back my independence. They're reliable, and I know they have screened their employees well. They come out with an idea of what their job is.
Anonymous_7296
4
|
May 10, 2023
They could be more dependable. They could improve with dependability.
Loretta L_1
5
|
May 8, 2023
You have to adjust to many things. They help me quite a bit. I needed someone to get me to my doctor's appointments since I can't drive or see anymore. When I schedule them and want them, they are here. When I need someone there, they send someone right away. The girls that I have are very good.
Jean D_18
5
|
April 19, 2023
They send good people who showed up on time. It was easy to work with. I called and talked to them, everything was explained to me and it was on short notice.
John W_58
5
|
April 6, 2023
They need to let me know ahead of time when an aide is coming. They help out.
David C_59
5
|
March 24, 2023
They have made my experience positive by covering all of the shift periods. I like the promptness of their service.
Charles Franklin L
5
|
February 4, 2023
I have a caregiver every day, and she's great. I like that she cares for him for 8 hours. The agency could improve on coming more often, since that would be much better.
Marilyn C_14
5
|
January 13, 2023
It increases their ability to live on their own, which is positive. I like that they are reliable, consistent, and nice people.
Diana B_10
5
|
December 28, 2022
LeeAnn that comes, takes very good care of me. She helps me with my bath and will do anything I ask her too. I like them very well. They are very polite and on time.
Gregory M_1
5
|
December 3, 2022
The help around the house. They come every day of the week. They send me the same 2 people each week.
Sandra B_14
4
|
December 2, 2022
They are good cooks. I've been able to rely on them.
Editha C
5
|
October 21, 2022
They have helped the most by taking care of her needs when I am not available, and they will do whatever you ask them to do. I like them because if something occurs and a worker cannot come, they replace them or they giver you a call.
Willie C_1
5
|
October 11, 2022
They kept him cleaned up and changed. They helped me a lot because I had to work and run my business and they were there to help my dad.
Suzy a
5
|
September 1, 2022
It is a 24/7 operation. I'm a lot more comfortable with a professional person at home. I couldn't do it without a company like theirs. It's better than average, but still not completely perfect. Overall, the care has been good to excellent.
Carolyn J_6
5
|
August 20, 2022
They have people to bathe her and they send us diapers. I like everything about them.
Kathryn C_3
3
|
August 11, 2022
One of the caregivers almost killed me because she let me walk across the street alone, I am blind. They were just hiring people of the street that wanted money. At the beginning they were dependable but after a few months it went down hill. The caregivers quit or left.
Fred W_6
5
|
August 3, 2022
I am a teacher so I care for both of my parents and the services help me out. They are willing to work with my request.
Do "Kim" W
5
|
July 12, 2022
I need them because I am a teacher and my parents need help. When the caregiver has to call out, they find someone to replace her.
Ella B_1
5
|
July 1, 2022
They helped me because some days I had so much to do, but I was able to do what I had to and not worry about my mom. I like that the caregivers would sit close to my mom.
Anonymous_6330
4
|
July 1, 2022
They take her to the bathroom. They should communicate.
Jeanette C_3
5
|
June 14, 2022
The provider has helped her with her disability. They seemed to help her when she went downhill, and were there when she needed them. I appreciate that they seem to be there for Jeanette's needs.
Patrice W_1
1
|
June 3, 2022
They could have communicated better. I would like them to improve their treatment plan for the clients.
Thomas C_16
4
|
May 17, 2022
They make it a lot easier. The only trouble is that the first girl was supposed to come and didn't show up. The other one was good though. They were good once things were straightened out. We don't hear from the office very often, and that could be improved.
Charles "Buzz" A
5
|
May 10, 2022
They have helped make our life easier by teaching us how to care for the client better. They give me some free time which I like. I've liked that person that they found to come and care for us is awesome.
Gary W_2
5
|
May 5, 2022
They have provided the care that he needs. I like that they always communicate whenever there is a schedule change.
Robin C_7
4
|
April 26, 2022
They did nothing but drive me. It cost me $200 one way and $200 the other way. It's okay with them, but the price is what I have a problem with.
0pal J
4
|
April 20, 2022
They have been very understanding when my brother was unable to do something. Sometimes we are not sure when they are going to be here, I would like a direct answer as to when they are coming.
John D_39
5
|
April 7, 2022
It helped to know that we had help available to us at any time. I liked that they were available.
Angela B_7
5
|
March 8, 2022
They are able to help with everything! It's very helpful to me when the caregiver is there to take care of my daughter. They are always on time.
Kari L_1
5
|
March 3, 2022
It is extremely important for me. They are quick to respond.
David I_5
5
|
February 7, 2022
They help me take a shower. They are very courteous.
Mitchell F_1
3
|
February 3, 2022
They can leave their caregivers for longer than a month. I don't like switching people. They really need to train their staff. Both office staff and caregivers.
George C_15
5
|
February 1, 2022
The services are good, I like them, not much more they could do. They're great, they are willing to help.
Rose G_3
5
|
January 17, 2022
They have done a lot of things like cooking, putting me in my wheelchair, and taking me outside. I like the home health aides.
Susanne M_1
5
|
January 13, 2022
The caregivers have allowed me to focus on caring for my baby instead of having to care for both my baby and my mother-in-law. They have also allowed my husband and I to be family members, more so than caretakers. I like that they're communicative.
Patricia M_38
5
|
January 6, 2022
They had good customer service and good staff. They had great staff.
Elda C
2
|
December 30, 2021
They could let us know when they are not able to come. I would like them to get better workers and pay them more.
Barbara L_39
5
|
November 15, 2021
It makes me feel more secure since I live alone. I like that the lady is clean and neat.
Peter B_5
5
|
November 8, 2021
It gives us the freedom to do some other things and know he's being taken care of. Everybody has been very kind and helpful.
Tiffany M_1
2
|
October 2, 2021
The caregivers could be on time and do their jobs, help out more around the house and care for the patient. The agency could work on getting the staff on time and having the staff not be on the phone and take care of the patient.
Max Francis S
4
|
September 24, 2021
They provide the girl here for four hours. She always spends two hours on what needs to be done. The girl who is working here is young, and she always asks me what I want done. I am used to working with older caregivers.
Debra DD G
5
|
September 9, 2021
They help with her bathing. We finally got a regular person coming every day.
Rinsel M
4
|
August 11, 2021
The staff in the office and the caregivers are not on the same page as far as knowing what they can offer me. Most of my nurses have been great, and have done what they could to help me. They need to be more responsive to my calls and hire people who work in my area. They do not have enough staff.
Bertha B
5
|
July 7, 2021
I don't have to be here by myself with them coming in. I like that I have a regular person coming over, that they don't change often.
Jesse W
2
|
June 25, 2021
Our caregiver calls out too much, for one problem or another. With COVID and everything, there's a lack of employees. It's hard to get a caregiver I can rely on. It's not SYNERGY's fault, though.
Linda H_42
5
|
June 16, 2021
Kathy and Jackie and Amanda and they were great. They were actually helping and doing things without being asked. I like that they help me a lot. I wish they would take me places. Sometimes I need to go to the grocery store.
Charlina S
3
|
May 4, 2021
I've had caregivers, and not all of them are sufficient. They need training for some of the health aides, mostly in washing their hands.
Harold A_2
5
|
April 12, 2021
They help most with housekeeping. They come in and help me. They will drive if I have a doctor's appointment or if I have to go somewhere.
Elizabeth A_10
5
|
March 24, 2021
They got me the right caregiver. I like that they are hospitable and reliable.
Janet H_12
1
|
March 10, 2021
They can have someone come out when they are supposed to. They talk to me but don't seem to help. They need to improve on telling me the truth and getting here when they are supposed to.
Brenda C_11
5
|
March 8, 2021
I do not have to tell her what to do. They are very polite, but my current caregiver has covid so I am waiting for a new caregiver.
Eleanor A_1
5
|
February 24, 2021
The caregiver is good company. She is pleasant to talk to. We got along from the beginning and it has continued on.
Deborah D_2
5
|
February 16, 2021
Having someone with me allows me to get out and about which I cannot do alone. I want to go grocery shopping and go out to eat and she helps me do that. They are reliable.
Robert H_46
1
|
February 5, 2021
They needed to know how to protect me. They needed to be more consistent.
Kenneth Oral T
5
|
February 4, 2021
They are able to keep the house clean. I like that I don't have any issues with them.
Alicia K
5
|
January 25, 2021
I have limited mobility, so they're able to do tasks I can't on my own, and they're able to do it safely. All the people they send seem to be well trained.
Laura C_13
5
|
January 14, 2021
The services allow me to leave the home to go to mine and my husband's appointments. I would recommend the services because the caregivers are good and they have people that show up.
Tommy A_1
1
|
January 7, 2021
They agency could have had them work on days that I wanted them to work on. They could have worked, they did not want to work.
Mary B_96
5
|
January 5, 2021
It has made a world of difference. They watch my mom. They are dependable and very sweet.
Tressie S
5
|
December 2, 2020
It's been a big help. It's good to have someone here with me, so it's a great impact on my life. I would recommend SYNERGY HomeCare because so far I have excellent service and I have been introduced to nice people from the company.
Vickie W_2
2
|
November 6, 2020
I would like a caregiver who knows how to deal with a dementia patient, I would like an experienced caregiver. They need more quality people that they are sending us.
Marybelle V
4
|
October 23, 2020
I think he liked the caregiver alright, one was really good. We had some who were really good and would help in any way they could. Other caregivers we had to say exactly what to do and they didn't cooperate at all. We had a hard time getting people to come and to keep that person. Our caregivers kept changing or wouldn't show up.
Iris W_2
5
|
October 16, 2020
She's improving. Her wounds have cleared up pretty well. They've been coming in on a regular basis and are doing a good job.
Deborah S_14
4
|
October 12, 2020
It was very hard to deal with my mom, and SYNERGY tried their best. I would recommend them, but tell them that they need a caregiver that is regular.
Bob K_5
4
|
September 29, 2020
I get bored being confined to a wheelchair. They bring me around which I appreciate. They are very nice. Their caregivers are very qualified.
Kathryn N
5
|
September 25, 2020
They help me out and take me to the bathroom. They do things I cannot do myself anymore. They are very professional.
Richard S_23
3
|
September 22, 2020
Having the help no matter the quality is very impactful, but I have to still go and do things that I would expect to be done by the caregivers. I don't believe that they are following the list that is given. We had a lot of trouble in the beginning with communication and scheduling.
Anonymous_4090
2
|
September 4, 2020
Hire skilled people and give me time that I'm entitled to. I need better skilled people that come and take care of me.
Roy L_1
5
|
August 24, 2020
If it wasn't for Synergy I'd be in a bad place. They are the greatest! The aide is always on time and will always go the extra mile. She will do things that she doesn't have to do but she still does it.
Michael David P
5
|
August 21, 2020
They keep my house normal and help me with everything. They do it with no questions asked. They're good people and do their jobs.
Eunice P_1
5
|
August 13, 2020
It gives me the freedom to not worry as much about my mom, so that I can do my job. The people caring for my mom are really caring about her.
Louise F_3
5
|
August 6, 2020
They've become companions for her. I like the way they interact and care for her. I like their promptness and the way they perform.
Willard A
5
|
July 16, 2020
They got some really good people to help. We have never had a bad one. I like everything about it. I can talk to Betty and I've been with her for quite a while.
Richard B_20
5
|
July 9, 2020
It is really amazing. The people are amazing when they come out. They take care of him so I can go to doctor appointments. They could let us know the schedule. They could let us know when the caregiver is coming in advance. Once they tell us the schedule, they shouldn't change it without calling us.
Jimmy F
3
|
June 29, 2020
The current caregiver goes above and beyond. We've had a lot of issues with the caregivers calling out and the caregivers not being replaced. The communication is not there.
Anonymous_3848
4
|
June 22, 2020
There are some times when my mom needs assistance with being fed and getting that help. Each caregiver varies in skills, and in my case, we receive services in the facility where my mom is. Some of the caregivers do not seem to adapt to the facility very well. They seem to want to work just one on one like they are in a home, and I have seen that some of them do not treat each client equally.
Shirley F_4
5
|
June 19, 2020
She has dementia so the impact was limited due to that. I only had the limited experience before she was getting other care at rehab and in the hospital but when they arrived to take care of her they were always on time.
Jerald S
5
|
June 18, 2020
The products they recommend and brought are working well for us. They have been treating the client very well. The staff is wonderful.
Anonymous_3831
3
|
June 12, 2020
They could have come in and do what they were supposed to do like sweep, mop, and do my dishes. I live by myself so I did not have a lot of dishes to be done. The caregiver would just come in and sit for four hours after I got out of the shower and would go on her phone.
Lydia P
5
|
June 5, 2020
I never had to call the office and say a word, I had no complaints. As time went along it was fine. The caregiver helped with washing, dishes, cleaning, vacuuming and tidying. I enjoyed the caregiver I had. I enjoyed her care and everything she did for me.
Michael M_46
4
|
June 2, 2020
They're here on time which allows me to get to work on time and not have to worry about getting him bathed or anything. They could have better back ups. Whenever the primary caregiver isn't available, I'm not able to get a substitute.
Karen H_17
5
|
May 21, 2020
They could have more accessibility to social workers and psychiatric nursing. I like that they are quick to respond, have professional prompt service, and a friendly staff.
Marlene M_1
5
|
May 13, 2020
They've used her car to take her to dialysis, which allows us to work. We've only had two caregivers but they're wonderful and consistent. They're prompt, on time and professional.
Corine B
5
|
May 5, 2020
She helps me with washing, and keeping the house clean. My caregiver is really good.
Anonymous_3695
3
|
April 29, 2020
The people should know pretty much what to do without us having to tell them to do this or do that. They are usually late or they do not show up and they cannot find somebody to replace them and all that.
Barbara M_34
5
|
April 20, 2020
The girls stay right with him. He's having trouble walking and is getting slower. The caregiver walks behind him all the time. That's impressive to me. I like that they're always there when I call. Some places don't do that.
Frank M_7
5
|
April 13, 2020
I would have died without them. I owe them lots of flowers for what they did for me. They were very accommodating for me and they did an excellent job.
John P_30
5
|
April 8, 2020
They are there to make sure that if anything does happen to me, they can get help for me. I should of seen some people this week and I have not heard or seen anything. They have been very good though, they help me around the house and make sure that I don't fall.
Robert C_38
5
|
March 20, 2020
When the schedule changes, they need to call. I like that they go above and beyond to cover you and your needs.
Dozier L
5
|
March 18, 2020
They have helped to be more functional. They are pretty good with attention to detail.
Janet T_3
5
|
March 11, 2020
It allows her to live a better life because she has someone to help her out. They are efficient in everything they do.
Anonymous_3524
3
|
March 11, 2020
They would tell me about things that I didn't need to know about. It was aggravating. They could have better training for the nurses.
Billie C_2
1
|
March 10, 2020
They weren't trained and didn't know information they needed. They never made appointments and kept them, and they sent me unqualified people. My husband has Alzheimer's and dementia and I needed someone to stay here with him while I went and out and did some chores but it felt like I was babysitting two people. They sent someone here that was sick with a cold and was new with the company. She didn't know anything.
Anonymous_3541
5
|
March 6, 2020
He helps me with the cooking and cleaning. I like my caregiver. He's really nice.
Jorge_1
1
|
February 25, 2020
They need to have more staff and they need to be on time. They need to hire more qualified individuals and they need to not come to work looking like they are going to the club. That is unacceptable.
Anonymous_3327
5
|
February 13, 2020
They really make it better for me. Otherwise, I'd be dead by now. They help me get dressed, cook my meals, and help me bathe. They try to do everything they can to help us in anyway.
Henry E_1
4
|
February 11, 2020
If they were able to find fill ins, that would be helpful/. They could always try to have the same person come in. There are many times that they call out and can't find anybody to cover.
Roderick L
5
|
February 6, 2020
The care is just vital for us. My husband has ALS and it changes everything, I cannot handle caring for him on my own. He's very charming and his staff has been incredibly helpful. We had a caregiver that was inconsistent so they looked for someone with a better fit.
Christel D
5
|
February 5, 2020
They fed her, got her ready for the day, and companionship. It was helpful having them around. She got along well with them. They provided great care for my mother.
Frank J_5
4
|
January 27, 2020
When they do come, they are great. They help get him showered and he is a big man, so it is a huge help to me. One of the guys actually helped me out with my laundry. One of the ladies that we have continues to call out. If we have the day planned out and she does not show up, then it makes things difficult for us.
Miriam A
3
|
January 22, 2020
The people they sent in the beginning worked really well. As time goes on, they start slacking and running late. They will ask me to tell the company they are doing things for. They need to make sure the employees are following the rules. There has to be a way for them to follow up and see that their employees are coming on time. I would like for the people that they send to have better skills and for them to come in and work and not sit down. They need to be told before they come to the home and tell them what they need to do and tell them about the client. They need to keep up with the clients. They need to check in.
Anonymous_2981
4
|
December 18, 2019
When we need them, they are great. It is nice to know that they are there to watch over my grandmother. They could have more people that work for them.
Grace L_2
4
|
December 17, 2019
We are working on getting a couple of people in the home. They have been really responsive to us with what we need, and they try to accommodate us. We have had some changes, and they have been flexible.
Theodore S_2
5
|
December 12, 2019
I can't walk, so the caregiver gets me what I need. They send out a caregiver that is friendly.
William W_7
5
|
December 10, 2019
It really helps me out a lot. They cook a meal for me. They help clean the house up a bit. They let you know what is going on, and they show up on time. Their scheduling is very good.
Eva T_1
5
|
December 5, 2019
They are able to be here so I can go out to get things done. It's quality care for my mother while I'm away. It's easy to schedule there, and they're available when I need them.
Thomas B_6
3
|
November 19, 2019
I'm disabled and in a wheelchair. Some of the aides are great, and others are just terrible. They could be better with the communication. The office staff is very poor with that.
Marjorie H_4
4
|
November 13, 2019
They make my mother more comfortable. I would like them to be more dedicated.
Bill C_2
4
|
November 13, 2019
I think that not all of the health care workers were able or willing to do the same things, and they were not on the same page. Some of them wouldn't do medication and one of them was late so another had to stay and cover. They were dependable with being there when they told you they would be, and they stayed the duration of the time and were able to do everything I asked.
Carl H_2
5
|
November 8, 2019
My mother improved a lot; to the point where she can be on her own again. Sometimes we needed someone, and they would take four days to get someone available.
Dan K_2
5
|
October 10, 2019
They have helped the most by making sure my mother is cared for. I like that they are very reliable, and they send very good people. Whenever I need them, they are there.
Anonymous_2586
4
|
October 3, 2019
The caregiver I have now is really good. Other caregivers would just sit there most of the day. I've had a problem with a few caregivers that didn't seem to know what they were doing. Right now, I have an excellent caregiver.
Anonymous_2497
4
|
September 27, 2019
The services take care of everyday needs and work at night, which is very helpful. They could improve by being more consistent with the caregivers that come.
Alexander M_6
5
|
September 26, 2019
They have helped me the most with my laundry. I like that they are punctual and do whatever I ask them to do.
Alvin J
5
|
September 19, 2019
They are doing very well. I don't need much. They are really dependable.
Donna H_9
4
|
September 4, 2019
They were on time and pleasant. Their price is very high.
Ruth T_7
3
|
August 26, 2019
They've done a nice job. They do all that I ask. I could recommend the employees, but not the company. They continually send different people, even after I specifically requested the one person that I like. This has happened several times, and I know the reason she wasn't available was because they put her on another case.
Cheryl F_2
5
|
August 21, 2019
They made it a lot easier. I knew they were handling everything, and they let me know step by step the help they were providing for my loved one. They were compassionate and every need was addressed.
Rebecca R_1
4
|
August 14, 2019
They come everyday. Without it, my house would be a disaster. They are very necessary. They need more employees. They need to treat their employees better.
Stephanie M_4
4
|
August 6, 2019
They help by taking care of her. When they do come, they have a habit of sending someone that does not know how to use the Hoyer lift. We had to have someone else come who did know. They should improve their dependability. A lot of times, caregivers haven't shown up.
Honey H
5
|
July 29, 2019
They solved the problem. They were dependable, friendly, and helpful. They were there when I needed them.
Shannon M_1
2
|
July 23, 2019
I do not mess with them unless they mess up with the caregivers and trying to communicate with them about my caregivers. I have given them two weeks, and they will mess up my schedule. They could get it together better so that they do not mess up the caregivers' schedules.
Dorothy W_1
1
|
July 20, 2019
They need to send someone who is consistent, on time, and shows up. They should call when something is going on. The caregivers need to be prepared to take care of an eighty year old woman who cannot take care of herself. They were continuously not on time. There were days of no-shows. They did not have any consistency on who they sent out to take care of my mother-in-law.
Dallas N
2
|
June 26, 2019
They didn't impact anything. They couldn't provide the services I needed. They could be upfront about what they can and can't provide.
Christopher P
5
|
June 13, 2019
They help feed him, and they help with the laundry. I like everything. They are prompt and willing to do things outside the box.
Dora W
5
|
June 13, 2019
They pay more than other companies. They have good employees that care. The lady that I have now is smart, and she knows what she is doing. I wouldn't trade her for anything.
Debbie M_12
4
|
May 29, 2019
They could offer more exercises. They come to my house and strengthen my mobility.
Tasha H_1
5
|
May 25, 2019
They had reliable and caring representatives. They were available and reachable. The staff for us was very good.
Paula S_4
5
|
May 24, 2019
They have helped me out by giving me some free time. They are professional and answer all my questions right away.
Deborah B_1
5
|
May 23, 2019
They were excellent. They made living better. It helped me all though the week when I needed them. All of the people were caring and efficient. I liked them all.
Larry2b
1
|
May 15, 2019
Company is understaffed and cannot fulfill their contract. Monday caregiver over 1 hour late, Tuesday did not so up at all, today after I called them, they informed us they would be 30 minutes late. You would be best to spend your money elsewhere. I will be surprised if the company will respond to this review
Nolen Y
3
|
April 22, 2019
They should be more proactive. They have to be told what to do. They don't come in with a plan, and they spend a lot of time sitting around and on their phone. They don't do a lot of stuff when they are here. They should show up on time and not change the times and days. They are not dependable.
Aimee B
5
|
March 7, 2019
I don't worry about him nearly as much on a daily basis. It enabled him to stay within his own home. There was a very bad hurricane where my dad lives and his caregiver made sure that he was safe and had all of the supplies that he needed. She was really great. It was so above and beyond and we love her so much. My dad loves his caregiver. The nurse that's on staff was instrumental in me getting his long term care policy resolved with the insurance agency.
Anonymous_1588
2
|
March 4, 2019
They need to be more consistent and dependable with both the office and the caregivers. It is like they flip a coin to see if they will show up or not that day. They need more help and their office procedures need to be improved.
Penny M_2
5
|
February 22, 2019
It was good and it kept him at the house as long as he could stay there. They did great. They showed up on time and have reasonable prices.
Lori M_3
4
|
February 4, 2019
The girls say they aren't here to clean or cook. They say I need a companion, but I don't need that. I asked one to pick up a prescription for me, but she absolutely refused to do it. They keep sending me new girls, and it takes me longer to explain how I want things done differently than what they have done. It's monotonous. There are certain ones that are very helpful.
Leonard C
4
|
January 15, 2019
Having someone here that can take over some of the chores that I don't have time to do makes my life easier. The caregiver is pretty good, but she spends a lot of time on the phone and I don't care much for that.
Anonymous_1092
4
|
January 12, 2019
They should give me more hours.
Johnny G
4
|
December 11, 2018
They have made her life easier by sending someone for 20 hours a week. They could try to help her get more hours with the services they offer.
Janice C_1
5
|
December 5, 2018
Everything that I need, they do it without any problems. They come and they are here the whole time they are supposed to be.
Anonymous_970
2
|
December 4, 2018
My loved one was not happy with the fact that the caregiver was on their phone constantly. They talked non-stop, even when people weren't in the room. The caregivers that they sent just do the bare minimum. They aren't there for real care.
Anonymous_720
5
|
November 20, 2018
They are able to take me to the grocery store and they help me with things that I need help with, like paying bills and in the kitchen. I have a lot of caregivers that work for me and they are the right people, so they do as they should, but others do nothing.
Jo B_1
5
|
November 8, 2018
She is doing all that she can do, and she is attentive. I like the girl I have.
Jamie D_1
2
|
November 5, 2018
I would have liked for the company to have better follow up, and the caregivers needed to be trained better. Their customer service is poor and their caregivers need to do more things than just sit around.
Artina M J
5
|
October 3, 2018
I get along with my aide really well. She is very understanding and does anything I need. I like the aides. They are very sweet and are on time.
Mike M_1
5
|
October 3, 2018
They show up on time and do everything they say they will do. I have no complaints about them. They have been really good for me.
Eli P
5
|
September 27, 2018
She cleans and does everything that I need her to do. My caregiver comes when I need her.
Charlie N
4
|
September 21, 2018
They gave me the confidence that she was well-cared for. They were responsible of doing things like cleaning and care giving. I would recommend it positively.
Ruby H_1
4
|
September 11, 2018
I only use them when I feel like I need help. I think it was falsely advertised that they would help with companionship. They just came out to clean my home.
Nyle S_1
3
|
September 11, 2018
She could do her job. She comes in and sits there unless I ask her to do something. She just smokes cigarettes. I should not have to ask the caregivers to do something.
Jo B
4
|
August 29, 2018
It frees me up, and I don't have to worry about her being taken care of. They could have more qualified employees.
Jean M_14
5
|
August 7, 2018
They help me shop forgroceries, do the dishes, and cook. They do everything that I used to do. They're very patient with me and they do things without me even having to tell them. They are very willing to do whatever I ask them to do. They're excellent.
Eugene G
5
|
August 3, 2018
She gets things that need to be done, like fixing his drink, helping with medicine, and fixing a lunch. Wherever there is a need, she does it. The caregiver is very caring. She comes in and gets right to work taking care of him. She's super about getting things done and taking care of my father-in-law.
Anonymous
5
|
July 30, 2018
I really couldn't do without them. They help me take care of my loved one. I have recommended them to several people. I haven't had any problems with them and no complaints either.
Tasha H
5
|
July 17, 2018
The caregivers give my father physical care. The person in charge of my account has been very flexible with my father's needs to find a compatible caregiver.
Charles Wayne E
5
|
July 11, 2018
They had a big impact helping me with the things I couldn't really do and helping him by taking him where he needed to go. They where a great benefit to my husband and me having them four hours a week.
Carl S
4
|
July 3, 2018
I can't see, so I will tell them that they have to look for what has to be done. They do a good job and I would recommend them.
Sandra B_13
5
|
June 25, 2018
I can't get around too well so they get me food, a shower, and all my physical needs get met. They are always here for me when I need help.
Sandy T
4
|
June 20, 2018
I was able to go to work with my mom being taken care of. Sometimes I worried about her when I was at work with some of the caregivers. Some caregivers are great and some are not great, they need to work on the consistency of caregivers.
Patricia D
4
|
June 7, 2018
She is absolutely wonderful. She's helped me with medical problems. The one caretaker I have is wonderful. I would like for them to keep more in touch about who is going to be coming.
Cindy D_3
3
|
June 7, 2018
The caregiver should not have acted like a know it all. SYNERGY HomeCare should have tried to take over. The caregivers came into my mom's home and felt like they knew everything. They didn't know anything about the person who they were caring for.
William V
5
|
June 7, 2018
I can't tie the leg hoses, and neither can he, so the caregiver helps in the life-saving service correctly. The caregiver is excellent, but the office could improve.
Mike M
5
|
June 4, 2018
They take care of me and are really friendly with me. They will get me something to eat and clean up my house. The caregivers are really nice and professional. They all do a good job, and I have liked them all.
Dolores K
5
|
May 23, 2018
They provide my mother with home care, like bathing and personal hygiene. They have been very, very good to us; they expensive, but they are worth it.
Deborah B
4
|
May 22, 2018
I do not worry about the house not being kept up. It relieves my mind. They are caring.
Jamie D
4
|
May 16, 2018
I don't have to worry about my loved one so much while I'm traveling. The biggest issue is that while we've been using them, some of the caregivers are lazy. We have good ones now, but it was a challenge. I think they need to pay the caregivers more so there is better quality.
George Ellis S
5
|
May 14, 2018
I have confidence in the care so I don't have to worry. Their communication skills are very good. They are responsive.
Jean C
1
|
May 8, 2018
They need to show up. They don't show up for one out of the four days. I got a call at one, and they told me that they couldn't get a hold of me. There's a key in the lock box for someone to get in. That happens every time or at least one of the days. Their people are not very trustworthy as far as showing up. When I'm gone, it's good. I'm not happy with it. I should be able to count on them when they say they're going to be there.
Charles O
4
|
April 10, 2018
Everyone that I have dealt with has been concerned with my health and condition. The lady that comes to my home is terrific. They provide me with good healthy food instead of the usual things I eat.
Brian G
5
|
April 9, 2018
They caregivers I had were very helpful for me. They helped me the most by helping me with my showers.
Richard A
5
|
April 6, 2018
SYNERGY HomeCare seems to be very efficient and follows through quickly when there is a problem. They provide the quality caregivers.
John P_12
5
|
March 23, 2018
SYNERGY HomeCare is responsive and has high quality caregivers. The professionalism and courtesy of the caregivers at SYNERGY HomeCare is very helpful.
Angela W
4
|
March 15, 2018
It was easy to set up the care. My aunt has the care she needs and I don't have to worry so much.
Peggy D
5
|
March 14, 2018
When I call and need something, they are very helpful and quick. It has freed me up to do things for myself.
Barbara M
4
|
March 6, 2018
If a friend needed someone, I would recommend them. We've had the same caregiver for a year. She does real well. She isn't perfect, but they get along well. I don't worry when I'm gone. It is important, because he needs somebody there while I'm gone.
sara m
5
|
February 28, 2018
They rescued us. We were moving because of the hurricane. She came to see us very quickly, and she arranged for someone to help us. It was tough on them, but they helped us a lot. I was a goner. I wasn't well, and my husband was sick. I had a lot on my hands, and they rescued me.
Dolores B_5
5
|
January 4, 2018
I would tell them that I have not had any problems or complaints about Synergy. The house is a little cleaner, but nothing spectacular. Our lives were pretty great beforehand, so the service hasn't made a huge impact. The only thing is that we are getting old, and it has helped because I haven't had to do all the work by myself.
Glennon R
4
|
January 4, 2018
They will charge overtime for holiday pay, so I don't like that. Our caregivers don't seem to show up on time. The company has always been courteous and nice. They have made my life easier because now I don't need to be home all the time.
Pat C
2
|
December 15, 2017
I didn't get to know them that well, but I think they are lovely people.
Bernadine S
5
|
December 7, 2017
SYNERGY HomeCare has been fantastic. SYNERGY HomeCare has made my life easier by making me feel comfortable that someone is there and that I am okay.
Perry G
5
|
December 1, 2017
SYNERGY HomeCare's director was a great help. She worked with me to get help immediately. The caregivers from SYNERGY HomeCare were quite good.
Dale C
4
|
November 16, 2017
SYNERGY HomeCare is very flexible and willing to make last minute appointments. My mother has also had some caregivers who she really likes. I would recommend SYNERGY HomeCare. Really, my mother just needs someone to keep her company and give her companionship. That has worked out great.
Mary Jane W
4
|
November 11, 2017
Because this is a minimum wage industry, it is difficult to find people that are well trained. SYNERGY HomeCare has helped to take a load off my mind when there is a caregiver that is responsible.
Lillian F
4
|
November 8, 2017
SYNERGY HomeCare has great caregivers. The services have helped me by decreasing the pain I feel.
Joann G
5
|
November 6, 2017
My caregiver from SYNERGY is very nice. I am really concerned about a bill I got from SYNERGY a few days ago. I thought the local council on aging was paying for the services, but I just got the bill. My caregiver is good at visiting with me and doing anything I ask her to do. The pads that SYNERGY sends me fit fine.
What you can do with Caring
About SYNERGY HomeCare of Emerald Coast in Destin, Florida
Synergy HomeCare provides personal assistance and caring to people in their homes. We offer hourly, daily or live in service for people of all ages. A Proud Member of the AARP National Employment Team. Both AARP & Synergy value the experience that a mature caregiver can bring to someone's life! NO CONTRACTS, JUST CARE! We have employed state of the art time and attendance telephony technology to ensure that your loved one is never without care.
Synergy HomeCare, the most trusted name in non-medical home care, stands out from the rest because we provide home care services to all ages. We can work with anyone in any age range and with any home care need. We also fully understand the importance of both immediate and long distance home care.
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