Home Care Assistance - Pasadena, CA Pasadena, CA

John J_13

I don't have them two or three times a month. I have them so I can get out of the house. It goes just fine. They follow directions and explain what they did. The ladies have all been very caring. He seems happy when I come back.

Ann G_7

They are very well trained and everybody I have used I feel comfortable with. They don't want to pry into your personal business. They know what they are doing. They are expensive, and that is the only thing that I have against them. It is a minimum of four hours, which is to much care for me. This place is very consistent there isn't a new person each time. My caregiver is excellent.

Cat D

I can't get out of the house without them or get back into the house. I like having trained caregivers that I can trust.

Anonymous_2159

They take my mom to the gym and drive her places that she can't drive to. We've had to change care planners because they didn't communicate the best. They don't want to send caregivers out for a minimum of four hours, and we wanted consistency. They need to be forthcoming and specific.

Anonymous_2035

They have been helping my husband. It lets me have a life. I think they need to train some of the caregivers better before they send them out.

John W_31

This last crew is outstanding. The managers that comes to the house are very personable and ask a lot of questions. They are easy to talk to. They are good at finding the right fit. They can find out what the skills of the caregivers are and what the needs are of the family. Some of the caregivers don't have a car or know how to cook.

Anonymous_1029

The services help me to recover more quickly. The communication between the home care manager and the client, which is me, could be improved.

Ted and Jakie E

She is well-spoken, neat, and cleans the kitchen very well before she leaves. We like the personality of the cook that they have provided us, and she is excellent.

Richard K_11

They cook some meals for me. I like their personnel.

Dorothy R_4

Whenever I'm away, I don't have to worry about my loved one because I know they are well taken care of. The people in charge are easy to deal with.

Mike A

They take care of things that I can not do and don't have the time to do. I like that they give good responses to questions and they keep me appraised.

Gena B

I do not have to worry about my mother being home alone. They respond if I have questions.

Mary Ann B_1

They could just provide more of the same care that they are doing. The services help her get ready to face the day everyday. The caregivers get her showered and dressed. I like that the agency has trained employees and are upfront with the costs of the care.

Waren W

They make his life better by providing quality care. I like that the caregiver and all the staff are very competent.

Paul Edward S

It makes things easier with the care of my husband and all his medical problems. It is relieving. I have only had one representative come out to talk to us and she was kind and sweet. She sent out this lady who is really nice as a care person.

Tom T_4

Someone comes at night and they are always very concerned about him falling. All of the people have been very responsive and good people.

Joe D_7

My caregiver does everything that needs to be done. The caregiver does everything quickly and she is open to anything that's needed.

Luray G

Some are helpful, and some aren't. They could send caregivers that adhere to the rules and the needs of the diet. I like that they have case managers and that they listen to my requests. I can email or text them and get an answer right away.

Joanne A_2

The effect has been very helpful on my daily life. Anna is here 5 days a week and she does an excellent job. I guess I would recommend them. I haven't had any physical therapy yet, but I am very pleased with the nurse.

Frances M_5

They have helped by allowing me to not have to worry. I am very pleased with them and I like everything, I have no complaints at all.

Anonymous_974

They keep me out of the nursing home. The caregiver I have is very nice and immutable.

Celeste R

I'd like them to listen to my loved one's specific needs so they don't have to micromanage. I would recommend them more if they had a more caregivers instead of a couple of diamonds in the rough.

Ronald B_1

The weekdays are good, but the weekends are bad for me. They need to find consistent caregivers to cover my weekend shifts. They need to improve their communication among the caregivers and the caregivers managers.

Anonymous_189

The caregivers need more training; I have had people come to my home who can't find tasks to do. If I don't tell them what to do, they won't do anything. I personally think the group in a different location was better. Here, I think the caregivers need more training.

Carolyn P_2

They provider has helped us the most by alleviating the need for the family to be here every day. They could pay attention to detail and return calls when they say they are going to.

Gloria E

They drive me where I can't drive, so it's very important to me that they are available. They are very prompt.

Anonymous

The caregiver we have now has a bad back, so they're constantly complaining about their back hurting. They can have at least LVNs working for them. There are various degrees of knowledge of how to care for people. The caregiver I have now was never trained to take care of bed-bound people, so the people they've taken care of are mobile. This is the first person they've taken care of that's bedridden. The company made my loved one bed-bound because some of the caregivers before would transfer them over to a wheelchair when they could assist in transferring themselves. There's a technique to taking a person from a bed and swinging them over to a chair. Some of the caregivers seem to be properly trained, while others don't seem to know what they're doing. If they had better quality employees, then they could give more service to the clients. They could allow their caregivers to transfer bed-bound people to a chair or something like that. They've taken that away.

Ralph T_2

They have helped me very much with walking and going to the toilet. I have no complaints.

Dr. Betty B

I couldn't do without them. The caregiver I have now is very chatty and willing to do everything. She's wonderful.

Russel Z

They're very good. There is one I would rate that highly because she cares for my husband. We have one wonderful woman who's here 6 days a week, but we've had fill in people who've come and were dreadful You just never know who's coming.

Ruth C

They've helped with activities such as showering and helping out with the few of the chores. They make my mom's bed and those kinds of things. They are very nice and kind to my mom. I would tell a friend that they are very engaged and very caring.

Jennifer K

She has Alzheimer's and is losing life skills. They provide the necessities of life support and kindness. They are easy to contact and communicate with. They are personable and have great caregivers.

Marie R

She makes sure I eat properly. She is very good because she is clean, polite, and does what she's supposed to do.

William "Bill" P

It's helped me a great deal. At night, I have the opportunity to get sleep. It's helped both of us very much. The people who come are friendly, I have been impressed with the answers when I call the office.

Royalene B

Almost of all the caregivers are good. We've only had one that's not that great, but the rest have been amazing. My loved one is being more active now; she was in her room almost all of the time but now she's moving around. She was a bit of a hoarder before but they're helping.

Patty H

The caregiver we have is very nice. The care means someone else is taking care of my loved one.

Norma G

They are able to replace caregivers very fast. They are able to do things that I cannot do for myself.

Susan C

I would recommend it because the aide is competent, prompt, and thoughtful. The aide is very thoughtful and well-trained. She is just a good lady.

Patty H

My caregiver is really a nice person, she's good at her work, willing to do anything I want her to do, and I really enjoy having her here. They drive me to places I want to go to. Even though I drive I don't have a permanent license yet.

Elizabeth W

They are excellent. They know what they are doing and they are very efficient. Knowing somebody is there to help me brings me a sense of security.

Harriet "Becky" R

Day to day, I don't know what to expect from the workers. Some of the caregivers have an easier way, they're a little more understanding. I would recommend Home Care Assistance because they are reliable. Somebody's always here. The service hasn't helped me much. That could be my shortcoming or theirs. I feel like I've gone down. I think they're caring, but I don't know whose shortcoming it is.

Lucy C

I would recommend Home Care Assistance because I am very pleased with them. They are very nice to have around. Home Care Assistance makes my life easier because I live alone, so just the fact that they are here with me is helpful.

John H_24

Home Care Assistance is responsive, professional, they spent a lot of time listening, and understand our needs. Home Care Assistance is there to assist with daily chores and running errands. My loved one is able to do things that she wouldn't otherwise be able to do since she can no longer drive.

Suzanne P_3

I would say that Home Care Assistance is dependable. I don't like to be around people, so it is hard when the caregiver comes so early in the morning.

Beatriz Q

Everyone from Home Care Assistance is quite good. The caregivers are all very willing to help me with what I needed done, and were almost all pleasant. They were very hands-on and would do things that I didn't ask them to do, like feed the dog. The services from Home Care Assistance helped make my life easier. They helped me shower, got my food, straightened up the kitchen. They did anything I needed help with, and they did very willingly.

Judith M_1

Home Care Assistance is well prepared, companionable, intelligent, and they know what the boundaries are. The services from Home Care Assistance have helped me to move around, they help me to get things done.

Leigh A

I would tell a friend that Home Care Assistance is reliable. Home Care Assistance has helped the most with keeping my loved one calm and getting him to do the things that he needs to do.

Dave W_1

Home Care Assistance was timely, confident, caring, and efficient. They followed directions. Having Home Care Assistance allowed me to sleep at night.

Sue D_1

Home Care Assistance could better screen the nurses that they send. Home Care Assistance benefited me because I didn't have to worry about my loved one being home alone during the day.

Gretchen A

Our caregiver from Home Care Assistance is on time, very efficient, and everything has gone great. The services from Home Care Assistance have made thing so much easier to for us. It is a huge relief.

Colleen C

I would tell others that Home Care Assistance is a good company because they do a good job. There hasn't been much that the caregivers do for the client. They will know how to do what needs to be done when it comes up.

Becky H_2

I was very pleasantly surprised and satisfied with the service I received from Home Care Assistance. My caregiver was excellent, was a great driver, and I had no complaints. I would recommend their services to anyone who might need them. I needed to get to a doctor's appointment, and my caregiver helped with that. I think Home Care Assistance was great.

Marc S

Home Care Assistance gets along well with my mom, performs the job well, and there are no problems with them being late and missing days. They are reliable. Home Care Assistance provides the care that Lois needs and I don't have to go over and take care of her.

Dirk S

Home Care Assistance did all of the things that they said they would. That is much appreciated. I didn't have to deal with helping my mom. I live in Georgia, and she lives in California.

Trevor C

Home Care Assistance has a well-organized office, and they have very good caregivers. Home Care Assistance has made the client's life easier because she would be in danger if her medication is not taken care of.

Pat P_1

Home Care Assistance was helpful and efficient. The caregiver was quality. I was able to call Home Care Assistance and someone was available last minute.

Nancy M_8

I would tell a friend that Home Care Assistance sent a quality caregiver right off the bat. There was a lot of follow-up since the beginning. Having a caregiver from Home Care Assistance with my mom makes a big difference for me. I just like having someone with her.

Laura B_1

Everything about Home Care Assistance was professional, our caregiver was great, and everything went as we has hoped and expected. We weren't really sure how everything was going to play out. We didn't need our caregiver to do much and she understood that. She had a very warm non-intrusive personality. She brought a great energy into the room.