Hired Hands Homecare Novato, CA
10 Commercial Blvd, Novato, CA 94949
4.7
(212 reviews)
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Reviews of Hired Hands Homecare in Novato, California
William B_40
5
|
October 11, 2024
It is making life more comfortable for both of us. They make a good match to the client needs.
Janice J_6
5
|
September 27, 2024
The provider had helped by giving me a break when needed, and she enables the caregiver to leave town when needed. They are easy to communicate with for scheduling purposes and I love the caregiver.
Heather B_10
5
|
September 12, 2024
The agency helped by matching her with an absolute perfect match with a caregiver. She takes her outside the house to do things like activities and shopping. It lightens the load for me. Their care has been really great.
Charlene B_3
5
|
August 28, 2024
It helps me have less to do. They provide quality personnel.
Tish L
5
|
August 13, 2024
They are very empathic and do a good of showing companionship towards him. They are great with communication they keep me regularly updated on the smaller things to do with my dads care.
Stanley A_1
4
|
July 29, 2024
It was a benefit to my daily life. I like that they get what needs to be done, done.
Eric B_10
5
|
July 23, 2024
They help the most by helping me. There is not much to do, just sit with him. He does not sit up straight, so they help him sit up right. I like that they are very nice.
William R_46
5
|
June 12, 2024
I like that the caregivers come and help with all the little chores like the dishes and light vacuuming. They make sure that she is doing well. Kirsten was very professional and I liked how much she cared about my mom.
Anonymous_1718188846
5
|
June 12, 2024
The agency has helped my father to get out of the house. I like that the agency has caregivers who have been great. I also like that the company has been easy to work with.
Gary P_16
5
|
May 22, 2024
The consistency of care has benefitted her. They are very engaged and informative.
Linda H_66
5
|
May 22, 2024
They have helped the most by being here to help with chores and driving me to the gym. I like that they are consistent and helpful.
Barbara M_86
5
|
May 20, 2024
There is nothing they will not do for you. These ladies are wonderful. I like that they are friendly and they are fun to be around.
Jennifer S_30
5
|
April 24, 2024
They drove me to an appointment and bring me back and be with me for a few hours. Their care is always good. They have professional, efficient, kind, and compassionate caregivers.
Melissa W
5
|
April 9, 2024
It gives him companionship. They are very responsive, and timely, they communicate well and have tried hard to find the right fit.
Ruth F_11
5
|
April 8, 2024
The agency provides a caregiver that is on time and provides quality care. I like the reliability of the provider. The caregiver Elizabeth does an excellent job at giving care.
Debbie W_19
5
|
March 26, 2024
The client is my brother, so it takes the burden off of me in providing help for him. I like that they are very reliable and dependable.
Richard S_53
4
|
March 25, 2024
They cooked for him and calculated the calorie and carb intake to make sure he got the amount of insulin needed. There is a shortage on caregiver that work less than eight hours a day.
Sandra L_6
4
|
February 20, 2024
I love the ladies who come here. They help with laundry and her bathing. They are expensive.
Richard P_26
5
|
January 25, 2024
They are professional and caring. I like their quality people.
Laura P_15
5
|
January 12, 2024
The services helped by giving support. They were very helpful and professional.
Anonymous_1704882374
3
|
January 10, 2024
I didn't think they were that helpful. I'm not the type of person to ask them to keep doing things. They didn't know what to do when coming.
Anonymous_1703675012
4
|
December 27, 2023
She's helped the most by providing companionship. They could do better with the office returning calls.
Jay S_4
5
|
December 14, 2023
We use Hired Hands when my granddaughter is not available to provide care. I have recommended Hired Hands to others. They are very accommodating to our needs. We don't use them consistently but on an as-needed basis.
Silvia S_1
5
|
November 27, 2023
She does everything that we ask her to do. I like that they are convenient with the scheduling.
Anonymous_7655
4
|
November 16, 2023
They've helped by just being her friend, and the consistency is convenient. They could have more consistency with their staffing.
Ann D_16
5
|
November 8, 2023
It gave me some freedom. I like their responsiveness and the caregivers without exception are terrific. They found people on short notice and were willing to fill in if things changed. They also kept checking with us. This all added up to being an exceptional company.
Salimah A
5
|
October 25, 2023
Sometimes I don't feel like cooking, and she will fix my food and help with what ever I need. I like that they provide a lot more options than what I had thought, and they help with everything I need.
Elena N_1
5
|
October 25, 2023
They have helped by being open to changes in schedule. I like this agency because the communication is great, and the caregivers are very knowledgeable.
Veronica B_2
5
|
October 20, 2023
They have made her experience positive by keeping her company. I like that they provide us with good communication.
Andy A_2
5
|
September 23, 2023
I liked that they were attentive and took care of my dad.
Mary A_79
5
|
September 23, 2023
I don't have to work as hard. I know I can trust them with my care.
Greer G
5
|
August 9, 2023
I like that they get information to me quickly. I like that they are very responsible.
Henry W
4
|
July 28, 2023
The safety, the attentiveness, the responsiveness, and the companionship, and maintaining health. We like the consistency and quality, but it would be nice if they call ahead.
Pam M_11
5
|
July 12, 2023
They picked people that helped my mom. If one of the helpers can't make it, they send a replacement.
Colette F
5
|
June 24, 2023
They've helped with the house cleaning like washing the floors, moping, sweeping, and watering my plants. I like my caregiver.
Kevin W_6
5
|
June 12, 2023
They helped the most with getting around the house and prepare meals. I would recommend them because they were reliable and professional.
Dorothy M_29
5
|
May 24, 2023
They come on time and help me with my husband's care. I feel safe and comfortable with them helping my husband get dressed. They send very good and caring people that are willing to help.
Sherry A_3
5
|
May 12, 2023
We need to extend the hours, but they provide peace of mind for my mom. They set up a good fit with us.
Cathalee T
4
|
May 5, 2023
We have only had two caregivers, but we are pleased with them and the care. There has a problem with scheduling. We asked for 4-hour shifts and the town of Somona. It isn't easy for them to provide that type of service in this area.
Cahterine K
5
|
April 27, 2023
The caregivers have helped the most by getting the client out and keeping her happy. They take her on outings and are very helpful at the house. They do light house cleaning. They get her out. The client is housebound so that is the biggest thing. I like that Hired Hands Homecare really pays attention to detail and they care. The people they hire really care and it shows in their work.
Kenneth R_9
5
|
April 27, 2023
Everybody has been very caring and helpful. I like that the care Hired Hands Homecare has been consistent.
Paula L_8
5
|
April 27, 2023
They made sure I got my scheduled medications. They stayed in close contact with me.
Charlene A_2
5
|
April 25, 2023
They want to take care of me so they work things out and they do my housekeeping. They call and let me know if someone can't come so, the communication.
Anonymous_7214
5
|
April 11, 2023
The caregivers help me with things like sweeping and mopping the floors. I like that they get things done quickly.
Peggy T_11
5
|
March 28, 2023
They are pleasant. They show up, and I really like the person assigned to me. They are reliable.
Judy G_17
5
|
March 27, 2023
They think about the whole family and they see life as a whole picture. I would tell my friends that they care not just about the person they care for but the entire family.
Sheila E
5
|
March 22, 2023
They do all mom's daily caring while I am working at home. I like the caregivers they send over.
Peter T
5
|
March 10, 2023
It allowed me to get away and do some errands. The caregivers we dealt with were experienced and professional.
Amy S_18
5
|
December 9, 2022
We just increased to 2 days a week, and it makes all the difference to me. It's so nice to have an extra day to have someone here to help. They are really receptive. When we have someone here who isn't doing a good job, I don't feel like a complainer when I call the office with my concerns about caregivers.
Anonymous_6667
5
|
November 22, 2022
I have somebody come in 6 days a week to take care of my 96-year-old mom, and they allow me to be able to get out and go to the grocery store. I like everything about the agency. The people who come to the house are very nice, and everybody is really efficient.
Stephen O_1
4
|
November 21, 2022
I'd like if they had caregivers with more experience. I would like to see more flexibility.
Kristi L_1
5
|
September 30, 2022
They made things positive by being available and responsive. I like the professionalism of the caregivers.
Peggy T_10
5
|
September 28, 2022
It makes our life much easier. She is very knowledgeable. She helped me to know what to ask for Gene. I like the person that they sent. They are very efficient.
Bob L_4
4
|
August 23, 2022
They have provided good employees when they can find them. They could provide employees out here.
Jennifer A_6
5
|
July 27, 2022
They provided companionship for my mother and they were consistently showing up when they said they would. They were very thorough and followed through with my requests.
Audree T
5
|
July 14, 2022
They have made it positive by always following through and never letting me down. They say what they are going to do and they do it.
Peter P_7
5
|
June 29, 2022
I do not have to think about my husband. That is wonderful. I like that I have help twice a week.
Diana E_1
5
|
June 8, 2022
The agency helps with companionship and fed on time. I liked that the agency is very helpful and my mother loved all her caregivers.
Wendy T_5
5
|
May 24, 2022
They were with the client all the time. I did recommend them to the neighbors because they work with me.
Patricia A_19
5
|
April 27, 2022
It has given me a lot of freedom. It allows me to go back to my life. I like the communication, follow up, caregiver. It has been a smooth process.
Rose (
5
|
April 22, 2022
Hired Hands Homecare found me a quality provider and she is reliable. I like the communication and connection with the people at Hired Hands Homecare. They understand your needs and work hard to fulfill them.
Jeff M_10
5
|
March 28, 2022
I thought everyone was up to date and on time. I thought everyone was professional.
Adrienne M
5
|
February 28, 2022
They make my life easier by helping me with what I needed. They're very amenable and I just enjoy the work that they do for me here.
Alice K
5
|
January 13, 2022
The second caregiver was very good and helped him during through the pandemic. The ability to adapt their caregivers for the situation was great. They have been proactive.
Anne S_22
5
|
January 12, 2022
They keep caregivers there and they do not switch them a lot. They were professional and have great caregivers.
Carole K_3
5
|
December 11, 2021
They address the needs to my family. The workers are very caring and follow instructions.
Daniel W_1
5
|
November 17, 2021
They helped me and they got me to where I didn't need them anymore. They were on time and they helped me.
Peter O_1
5
|
November 12, 2021
They took in my husband and one of the guys was so compassionate and helpful and made peter feel comfortable. They were very upfront and honest. It took some time to get a team here because they kept changing.
Shermena C
5
|
October 15, 2021
The services allowed me to take care of her without worrying too much about where we were at in the process. They were really responsive. They were collaborative.
Anonymous_5199
5
|
September 15, 2021
My wife has had back surgery, so they're helping her recover. We've had them once before, so they're very qualified to help us.
Daniel R_8
4
|
August 20, 2021
They help me every time that I am here. There aren't any problems. I would like all the caregivers to be required to get vaccinated.
Monique D_1
4
|
August 9, 2021
I could not do anything for myself, so they really made things easier. Their billing was a little bit off from what it was supposed to be.
Alan K_2
5
|
July 29, 2021
They made the experience positive by being reliable. The communication between the company and myself are good.
Melva P
5
|
June 23, 2021
Aldie is very hard to take care right now because of his problem and their help is important to me. The workers are very good people and very kind.
Priscilla H_3
5
|
June 3, 2021
The staff and the caregivers are all excellent They do everything I need them to do. They are very professional with excellent staff.
Sylvia G_2
5
|
May 20, 2021
The services have provided people who genuinely care for my husband and provide physical and emotional support. The company is extremely responsive and the people that they have hired are very high quality.
Bill L_6
5
|
May 19, 2021
It allows me to not have to constantly be with her, which is good for both of us. They have compassionate, qualified people.
Anonymous_4714
5
|
April 29, 2021
We are not taking her back and forth from the hospital or taking time off work. They fill the gap of taking care of my mother. I love the ladies that they send out. They take really good care of my mother.
Roberta F_1
5
|
April 16, 2021
Half the time it was my dad, I know she is being fed and is getting her pills. I like that it helps us, I was doing it all myself, I was desperate.
Sherrill H_1
5
|
February 23, 2021
They helped him with moving around. They made sure that he was hydrated. I liked the mature caregivers. They had a lot of experience.
Marlene B_9
3
|
February 23, 2021
For her, she does not think it makes an impact, but there is nothing they can do about that. They shower her. The staff is great.
AnneMarie H
5
|
February 23, 2021
I am slow because of lower back problems, so I tell my caregivers if I need help. They help me up the stairs and to the mailbox. They are gentle with me because they know I go slow. Going shopping is so much faster with them.
Tom B_17
5
|
January 28, 2021
They took care of all of her needs. They went out of their way to do little errands for her. They anticipated and helped with appointments and things that needed to be done. I have already recommended them and the person did use them. They were very accommodating. They were very pragmatic and helpful.
Renee H_5
5
|
December 15, 2020
They are always showing up. I have not had someone call out. I like that they are always responsive.
Anne T_5
5
|
November 17, 2020
There is a lot of relive knowing that someone is there and helping her. It feels like things are a bit busier though because I have to juggle schedules, but it is worth it. We just started working with them. They are really great with communication and they get in touch with any little thing that come ups. They explain the system really well and the team is great, and very through. They are very committed.
Amanda M
4
|
November 13, 2020
I get fewer calls from the facility, and it brings me comfort. They are reliable and the director says they are doing a good job.
Marie S_9
4
|
June 5, 2020
They can ask him everyday about the electronics and make sure they are working for him. They are very professional and responsive.
Robert S_45
5
|
May 14, 2020
They help him in the shower. They inform me whenever there are any changes or anything is going on. The caregivers have been good.
Thomas K_2
5
|
April 24, 2020
They have a great attitude, they're dependable, and they're helpful to my wife. I like the consistency of the three people we're working with. They're on time, always prepared, and they always do what we need them to do.
Anonymous_3632
5
|
April 10, 2020
I don't live there and am an 8 hour drive away so they have people there 98% of the time on time. They do what is expected of them. They can do better with scheduling because they change schedules.
Thomas Mark M
3
|
March 25, 2020
I think their biggest issue is the office staff lacks communication. Their skills are horrific. I could do a better job. They need to get better staff in the office and more male caregivers.
Anonymous_3413
5
|
March 4, 2020
They do whatever I ask them to do. I enjoy the girls they send to me.
Therese S_1
4
|
February 10, 2020
It helped a lot! They sent two lovely women. They worked with us perfectly and I liked the two caregivers, they were great.
Ray T
4
|
February 4, 2020
Most of the time, it's fine, but sometimes, there is a glitch when a caregiver can't come or is running late. It is hard to find replacements. We have had good caregivers. I like them because it is a professional agency.
Una Y
5
|
January 29, 2020
They were alert to the needs that I had. They are prompt, nice, kind, and do what they say. Generally, they are really good.
Anonymous_3090
4
|
January 20, 2020
They are here to help me because I can't do everything. They drive me to appointments, do the laundry and dishes, and help me with personal things that I need. It would be helpful to not have so many different caregivers and have more consistency.
Anne O_1
4
|
December 7, 2019
The caregiver we had was very personable and made my mother's stay more pleasant. They were reactive and tried to get people to come on special occasions.
Clare M
4
|
December 4, 2019
They help get her up. They're cheerful, and they seem to know their occupation and job.
Delores C_3
5
|
November 19, 2019
It is going well. They help mostly by just being there. I like the personnel.
Phyllis S_12
5
|
November 16, 2019
I don't live in the same state. I appreciate the fact that I can call them and tell them what I need. They can just take care of things. They are very responsive. They basically have met every need that I have asked them for. They are quick to line up what I need.
Anonymous_2680
5
|
October 9, 2019
It has helped him tremendously. He is unable to put on his socks, and I wasn't able to go over every day. They are very responsive, easy to get a hold of, and I always get quick responses.
Lynn O
5
|
October 2, 2019
They have improved her health. They are responsive.
Chris B_9
5
|
September 24, 2019
They ensure safety. They fulfill a necessary service that is needed for elderly folks, and they do it well.
John K_24
5
|
September 9, 2019
My loved one would like me to be there 24/7. They are taking on some of my responsibilities. We really needed a driver so he could go to the gym. They are helpful and have a full range of services that we will use. The people that come are great.
Elsa S_1
4
|
August 12, 2019
It relieves me. They are bathing her because she has a hard time doing it herself. They wanted to change the hours though. Right now, they keep changing the hours they can come to help her. I would like it consistently.
Jean D_9
4
|
August 9, 2019
The services probably help the family more than my mom because she doesn't feel like she needs assistance yet. The family is just trying to broaden my mom's resources. I don't think the agency could improve any more, but my mom could appreciate the services more. I'd like them to have better communication with me as a customer on the behalf of my loved one. It's a matter of me being more informed because I do all the scheduling.
Francis William H
5
|
July 22, 2019
They have helped the most with the cleaning and doing the laundry. They are on time, and when nobody comes, they call and tell me.
Bruce B_8
5
|
July 12, 2019
The caregiver's demeanor and bedside manner made an impact. My husband was very agitated at that point, but the caregiver was able to keep him calm. The caregiver was very professional but very compassionate.
Anonymous_1926
4
|
June 25, 2019
I think we are coming to a time where we need more hours. For a while, I was trying to get somebody to come on Saturday, but it was somebody new every time. There is no benefit when it's somebody new every time. You have to show them around every time if they are new.
Joan and Bill A
4
|
June 10, 2019
She knows how our house runs. She knows what we use. She brings back things that we need. It is very convenient for us. We started about four years ago using them whenever we've had a need for them. It's worked out pretty good. We've had a good person here. Years ago, we had a bad experience. Some items in our cabinet went missing.
Marilyn L_2
5
|
May 9, 2019
We would have trouble getting along without them because we don't drive. They help with shopping and laundry. They are flexible.
Neil M_2
4
|
April 10, 2019
There was nothing that was outstanding. They just did a decent job. Overall, they performed their duties well. They cooked my meals. They did whatever I asked them to do.
Barbara Y_1
5
|
April 10, 2019
She does the laundry and they are required to get my husband lunch. They will go to the store if I request that. They are very helpful. They have very competent caregivers. They are efficient, on time, and very helpful in a lot of ways.
Anonymous_55
5
|
March 12, 2019
It is extremely helpful, they are pleasant and easy to work with. They get back to me and I can work with them through email. I like that they are easy to work with and are very responsive. My mother has a particular person she likes to have care for her, and so if I call far enough in advance, they set it up for her.
Anonymous_1515
5
|
February 23, 2019
They are perfect. They help my family members daily and all of the time. I have only hired one person and another person during the weekend and they have both been excellent.
Corinne O_1
5
|
February 13, 2019
They are able to help me have a clean home. I enjoy that they show up and are on time.
Rebecca
5
|
January 18, 2019
We're using Hired Hands Homecare for Mom. They're helpful and have been responsible. They offer companionship and light housekeeping. So far it's gine. The billing is fine.
Maryjane W_1
5
|
January 10, 2019
I can do most things myself, but it's helpful for them to do the cooking and cleaning. They go to the store for me and put things away for me which is a big help. The caregivers come on and do what I ask them to do. Most seem to be very pleasant.
Judy A_8
5
|
December 17, 2018
They have given me a chance to rest. They are very thorough, dependable, and friendly.
Eda J
5
|
November 9, 2018
I feel like royalty with them. They are very pleasant to be with, and they make my life much easier. The services are excellent, and I like the fact that I've had the same caregivers for a while.
Anonymous_824
5
|
November 9, 2018
They are helpful in caring for my loved one. I don't have to travel 60 miles daily to take care of things. They are dependable, and when people call in, they can almost always get a replacement.
Therese S
5
|
October 24, 2018
They showed me how to do things that I did not know how to do, and I was an extremely ill patient. I liked that they were totally prepared to take care of me.
Bette B
5
|
October 11, 2018
It was very helpful. They made my life easier by doing some chores that I couldn't do. I am happy with them. I would tell a friend that they are caring, efficient, and did everything well.
David O_5
5
|
August 17, 2018
I have less stress now. They have good communication.
Karen S
5
|
August 9, 2018
They are doing terrific and we are happy with them. They have helped the most by doing what we need to have done. They seem to be more flexible than other agencies.
Don B
5
|
July 11, 2018
My caregivers do the things so that I don't have to do them, like doing the wash, the dishes, and going to the store. They also help me take a shower. The services are good. I didn't have to tell my last helper much. She could see what needs to be done.
Frandee S
5
|
June 27, 2018
They came right away and they were very good at finding someone that could stay with Barry. The girls were always on time and the personnel at Hired Hands are pleasant and helpful.
John A_11
5
|
June 26, 2018
I can go to work and not worry about my mom, and she can stay at home and not worry about if she'll be able to make her own meals. I like that everyone was very professional. They had the right temperament and personality to be a caregiver. They introduced themselves to my mom, got to know her really well right away, and were very attentive.
Mary P
4
|
June 25, 2018
They could offer to help more, may I do this, do other things, do you need anything. They need to do more training with their people.
Lorrie S
4
|
June 25, 2018
They come to my house and clean. They are on time and do what I want done.
Gina T
5
|
June 20, 2018
They have provided him with an opportunity to get out of the assisted living. She helps him with entertainment and a feeling of independence. The staff is very well trained. They are very kind, polite and knowledgeable.
Sandra A
5
|
June 20, 2018
I couldn't get along without the services. They are very wonderful with my schedule. The care is great.
Don and Evelyn S
5
|
June 13, 2018
She took care of him so well and he just loves her. He said we can have her any time. I came home, my house was clean and my laundry was done, everything was perfect, she was perfect! I had one of their workers stay with my husband day and night for four days while I went to Washington, and she was excellent. She couldn't have been any better. Her name was Amelia. (Possible discharge interview.)
Paul W
4
|
June 11, 2018
They need to be more helpful and understanding of my mom's situation. They need better communication and improved help with my mom. They seem passive.
Elaine S
5
|
May 29, 2018
The caregiver is part of our family. She is very comfortable with her and we are very comfortable with them. They were very honest, very easy to deal with. They have fulfilled everything.
Dru P
5
|
May 15, 2018
They have made my life easier because I am stuck here in an assisted living place. I can go on outings with their help. They made arrangements to come with me and push my wheelchair. I can't push my own wheelchair since I lost a hand. It would be wonderful if we could have the caregiver we love more often.
Lloyd B
4
|
May 10, 2018
The caregivers have helped me with transitioning from the hospital to caring for myself. They provide good care and companionship.
William M
5
|
May 9, 2018
They will not only help me but will also help my wife. We are happy with our caregiver that we have through them.
PatriciaH
5
|
April 26, 2018
She does everything for me and is very caring. She does everything for me and she is very helpful.
Kim F
5
|
April 26, 2018
The caregivers are really nice. They are very caring and do a good job. I wouldn't second guess them; they do a great job at looking after my mom. It gives me peace of mind knowing that someone is taking care of my mom.
Anonymous
4
|
April 25, 2018
They do what they say they will do, they carried through. There are able to converse intelligently with me, which is important.
Jim L_4
4
|
April 23, 2018
They are attentive, and they do a good job.
Larry G
5
|
April 20, 2018
I would tell them that the scheduling, billing, and staff are all very efficient and easy to work with. Without them, I could never go anywhere. I can call caregivers in to free up time and give me time away.
Elizabeth S_6
5
|
April 13, 2018
They may come a half hour later than they say they will. I can't always count on their timing. I like their personal interests and I feel like they see me as a person instead of a case number. I'm confined to a wheelchair, but they have me getting up and doing things, which is good for me. They give me tips on what I can do when I'm standing up or things that will help me. They're very helpful.
Ellen R
5
|
April 13, 2018
I like the people that they send. Whenever I spoke to someone from the company, they were really nice too. They seem like they have good policies. We use them when my husband goes out of town so that we have someone to stay with me. It's good to have someone with me while he's travelling. They give me my medications right on time and prepare meals for me and help me out with anything I need.
Edmundo R
5
|
April 13, 2018
They are very punctual and professional. They have helped him by assisting him in the morning to get out of bed and to transfer him places.
Marty A
5
|
April 13, 2018
I have had a few caregivers and they all have been good. I can trust them with my mom. I have to go out sometimes and they come to take care of my mom and it is a huge relief that I don't have to worry about her when I am gone.
Paula K
5
|
April 13, 2018
They develop relationships with their clients, make us feel like we are part of a family, and allow my father to live on his own. They help me worry less, keep me in touch with what is going on, and let me know if he needs extra care and attention. They make my life better.
Roberta R
5
|
April 9, 2018
The people are clean, on time, friendly, and they do everything that is asked of them. They meet all the requirements of caring for someone I love. It gives me a chance to get out, socialize, and refresh my view of life.
Brown
5
|
April 9, 2018
I think that the caregivers they send are well trained and do a good job. It allows some residents to stay here that would be like memory care or higher level care.
Elizabeth G
5
|
March 28, 2018
I appreciate that the people they send me are charming young girls. These services are the best I could get. I can't do much for myself, and they do all of that for me.
Barbara D_7
5
|
March 26, 2018
Everything is satisfactory but I don't like that I must pay for 3 hours minimum if I might only need 2 and a half or 2. There are a lot of things I can't do for myself anymore so having them is very convenient and helpful.
Reed M
4
|
March 23, 2018
I would say that Hired Hands Homecare does a great job on my wife. Hired Hands Homecare has made my life easier because I have someone full-time to take care of my wife.
Ruel B
5
|
March 9, 2018
Hired Hands Homecare is adaptable. I have always had a good experience with them because they do what I expect and they do it well. The services help me get everything I need done, done.
Kay R
5
|
March 9, 2018
We have had experiences with other agencies for my sister, and there were a lot of problems and turnover with them. It was resolved, but it was a hassle. We then found Hired Hands Homecare, and they have listened to our needs and have been prompt in giving us the services that we have needed. It has been an easy transition with them. I have complete confidence in them. I have been caring for my sister for the last eight years. It has taken its toll, but Hired Hands Homecare has now filled in the gaps for me. I am able to do things in my own life and feel confident that she is being well taken care of.
Ann G_5
5
|
March 9, 2018
The caregivers are great. I love the fact that there is a binder that is left at the house and I am overjoyed that they fix breakfast for him. They go above and beyond. The fact that there is routine makes it easier. They are able to come the same time each time and the routine is very important for his condition. It makes a huge difference to us that they are able to stick to the routine. They do a good job of working with him and his condition. They have been a real stabilizing presence and one that I can rely on. They have been paramount to me since I live far away.
OLD D
5
|
March 9, 2018
They are very efficient and on time. They are very efficient and perceptive, and they can help with things before I can ask them.
Ermalyn G
4
|
February 12, 2018
My only complaint is there are too many faces. We've seen four or five caregivers in a short amount of time, and it's awfully hard to explain the situation over and over. Almost every other day, we see somebody new. It has helped me, though, to get away from the house without having the worry about getting back right away, and that's very important to me.
Bill S_14
5
|
January 25, 2018
They have all been very friendly and helpful. They work so speedily. They give Bill his shower and that helps because he can't do it himself. They change the bed for me.
Anonymous
3
|
January 9, 2018
We have had several different caregivers with Hired Hands Homecare, and on average they have not been good. We had a consolation with Hired Hands Homecare to try to make the services more helpful for my loved one, but it just discombobulated us.
Gary W
5
|
January 9, 2018
I would be very likely to recommend because of the awesome caregiver that we have. The services from Hired Hands Homecare are needed, we are getting older and they help us.
Robyn W
4
|
January 9, 2018
Some of the caregivers have been wonderful, but some of them are not quite up to par. The services from Hired Hands Homecare are appreciated because any help I can get is good because I am an old lady.
Tricia E
4
|
January 9, 2018
Hired Hands Homecare is very reliable in their services. Hired Hands Homecare is always there to check up on my sister when the rest of the family isn't able to be there.
Anonymous
5
|
December 28, 2017
The caregiver is very personable and fits into our routine. It is different having someone in the house, so it has taken some getting used to.
Frederick M
5
|
December 16, 2017
Hired Hands Homecare has good caregivers that are well-trained. Hired Hands Homecare's services help because I have less worry about my loved one.
Anne O
4
|
December 14, 2017
Hired Hands Homecare is very efficient. The people that have been sent over to our house have all done very well and seem to be knowledgeable and trustworthy. I appreciate the fact that when I leave the client with Hired Hands Homecare caregivers, I don't have to worry. They give me a sense of security.
Anonymous
5
|
December 14, 2017
I would tell someone that Hired Hands Homecare is family owned, been around for a long time, has a lot of good caregivers, and they have good procedures and policies. Hired Hands Homecare has made a difference because they provide excellent caregivers.
Carol F
5
|
December 11, 2017
Hired Hands Homecare's caregivers are on time. I am still doing a lot of things around the house, but the caregivers have been able to help with some things.
Madeline W
4
|
December 9, 2017
Hired Hands Homecare has wonderful caretakers, but I do not know if anyone will ever get a caregiver as good as mine. The business side is having problems with sending bills the correct way. Hired Hands Homecare also never sends an envelope that is the right size. Hired Hands Homecare has enhanced the quality of my life by being here.
Daniel H
5
|
December 9, 2017
Hired Hands Homecare is responsive and very pleasant to work with. They have made life easier by being reliable. The care is professional.
Marie B
4
|
November 29, 2017
Hired Hands Homecare is very organized, helpful, and they found me caregivers quickly. My caregivers showed up on time and did what they were supposed to.
Virginia S_5
4
|
November 27, 2017
I would like for Hired Hands Homecare to be a little better with their internal communication between them all. Hired Hands Homecare relieves me of having to be there so that I can work while they care for my mother.
Marge H
5
|
November 18, 2017
I only have experience with one caregiver, but that person is working out well. The services take some of the pressure off of my loved one.
Anonymous
4
|
November 16, 2017
Hired Hands Homecare could be a little more efficient in their administrative services. Hired Hands Homecare's services make life easier by helping me with hygiene and other things.
Bill P
1
|
November 10, 2017
Hired Hands Homecare did not hire professional caregivers. My cousin was frustrated because it was difficult for him to communicate with the caregivers. Many of them did not speak English.
Provider Response
Rita F_2
5
|
November 9, 2017
I would tell someone that Hired Hands Homecare is a good and attentive agency. The most helpful aspect of my mother's services is her caregivers helping her bathe.
Keith S
4
|
November 9, 2017
I really like the management personnel at Hired Hands Homecare, but I am not pleased with their email system because it does not receive my emails and that is my primary method of communication with them. Hired Hands Homecare's services have been helpful, but my mother in law is declining anyway.
Helen C_7
5
|
November 9, 2017
Hired Hands Homecare has excellent caregivers and can fill all shifts whenever needed. I don't have to worry about scheduling or even the care because they're all well trained.
Janet W_2
5
|
October 30, 2017
Hired Hands Homecare does a great intake interview beforehand. Hired Hands Homecare has helped make life easier by giving me more free time.
Sharon A
5
|
October 27, 2017
Hired Hands Homecare is a very reliable and responsive company. Having Hired Hands Homecare allows me to leave for a day so I can take care of my own life.
Anonymous_1071
5
|
October 24, 2017
Hired Hands Homecare's caregivers are very capable. Hired Hands Homecare has been a big help to us.
Maryanne S
5
|
October 23, 2017
Hired Hands Homecare's caregivers come right in and do the job. Hired Hands Homecare has helped the most by helping me with my shower.
Tom W_5
5
|
October 23, 2017
The caregivers have been really nice and easy to have. They are very good at what they do. Hired Hands Homecare has made life easier and convenient.
Elizabeth S_9
5
|
October 18, 2017
Hired Hands Homecare is always ready and willing to help me with my needs and wants. Hired Hands Homecare is a blessing in my daily life, and the caregivers do things I am not able to do myself.
Lindsey G
5
|
October 18, 2017
Hired Hands Homecare has matched the caregiver very well with my wife. They only come 4 hours a day, twice a week. The caregiver is very engaging, and makes my wife very happy.
Lynn C
5
|
October 14, 2017
Hired Hands Homecare takes care of anything that I ask. Hired Hands Homecare will take of my meals for me.
Anonymous_1082
4
|
October 13, 2017
Hired Hands Homecare provides good care, but they are expensive. My loved ones hate having people in their house, but the care is necessary.
Linda M_25
5
|
October 13, 2017
I would recommend Hired Hands Homecare because they are very reliable. My mom is able to have transportation and run errands because of the service.
Joann C
4
|
October 12, 2017
Hired Hands Homecare was good but we wish we had the same caregiver each day. Hired Hands Homecare was able give me more free time.
Marsha _3
5
|
October 12, 2017
I would tell someone about Hired Hands Homecare because the caregivers really care about my loved one, I can be 100% certain that there will be care when expected, and I can feel comfortable leaving my loved one in their hands. Hired Hands Homecare has made life easier by not having me worry all the time about my loved one, I'm assured she is being taken care of in the best way.
Sharon D_2
4
|
September 27, 2017
Hired Hands Homecare is a limited agency. They do not offer all the services that I want. Hired Hands Homecare sent me a caregiver that left not knowing that the client was home. The caregivers cook and buy groceries for Aflroetta.
Olivia H
4
|
September 22, 2017
Sometimes there have been communication issues they won't get back to me in a timely manner. Sometimes there have been scheduling issues. Hired Hands Homecare has been able to cover our needs.
Loretta S
5
|
August 24, 2017
Hired Hands Homecare is very good and dependable. They are very caring and very careful. My caregivers have to do a lot. They monitor me dressing, and I only have one hand to work with because of my cancer. They fix my breakfast and clean up my kitchen. They do anything I ask for. They help me make my bed, yet I taught myself how to do it fast with their help getting it ready for me to make. My caregiver does sweeping and feeding the mare. If my mail happens to come, she will check the mailbox and bring my mail to me. She feeds the deer and waters my outside plants.
Shari C_1
5
|
August 23, 2017
Hired Hands Homecare has been very reliable with their services. With the services from Hired Hands Homecare, I no longer have to worry about my mother.
Bernice T
5
|
August 16, 2017
Hired Hands Homecare gave us a wonderful caregiver to help Fred and they are always on time. The caregivers are helpful, they smile, and they are kind too.
Rose T
5
|
July 28, 2017
Hired Hands Homecare has good caregivers. Ours is highly caring. I wouldn't trade my caregiver for any other caregiver in the world.
Cathy M_1
5
|
July 26, 2017
Hired Hands Homecare has always been easy to work with and they have good caregivers with good schedules. Hired Hands Homecare provides someone to be with the client 24/7.
Don M_3
5
|
July 25, 2017
Hired Hands Homecare provides great care and all problems have been addressed. The caregivers only come twice week, the caregivers only help with hygiene for my mother.
Karla S
5
|
June 23, 2017
Hired Hands Homecare is very conscientious. Hired Hands Homecare has made my life easier because I've had a problem medically and I can't go and socialize. My caregiver is the only person I see.
Janice S_1
4
|
June 14, 2017
Hired Hands Homecare does things that I am no longer capable of doing.
Richard C_4
5
|
May 19, 2017
I would tell others that I have loved everyone who has come from Hired Hands Homecare. When Hired Hands Homecare is there, I am happy.
George S_4
5
|
May 12, 2017
Hired Hands Homecare is reliable and the services are quality. Hired Hands Homecare is helpful because I couldn't get by without them because I am on oxygen and in a wheelchair.
Anonymous_678
4
|
April 26, 2017
Hired Hands Homecare provides a decent caregiver that takes care of things, listens, and follows instructions I have to have someone taking care of the client because I work, and I absolutely need the care provided.
Karen K_7
5
|
April 12, 2017
I would tell someone that the caregiver Hired Hands Homecare sent us has been great. She is very professional. I have also enjoyed my interaction with Hired Hands Homecare's office staff. The most helpful part of the services from Hired Hands Homecare is that they allow her to get outside and take walks with her caregiver. When I come home, I always hear her laughing and talking with her caregiver. Being with her caregiver is just a cheerful experience for her.
Anonymous_677
5
|
April 12, 2017
I would tell someone that Hired Hands Homecare provides quality care from the caregivers. It is higher than the other company that I used. Hired Hands Homecare has made the client's life easier by providing great, quality caregivers. The administrators of the company are good to interact with.
Sharon B_8
5
|
March 14, 2017
I would recommend Hired Hands Homecare because I am very pleased with the caregiver they send out to me. I really appreciate that caregiver, but I've had some that I had to send away. I do not like that their supervisor calls hospice and not me when problems occur. Hired Hands Homecare makes life easier by constantly caring for my mom, it makes her happy.
Lynn C_3
5
|
March 14, 2017
I am a local care manager and I refer to this agency often, they are the best in the area in terms of the quality care that they offer. The caregivers have empathy and compassion for Jean and that has been a strong influence on her.
Lynn C_2
5
|
March 14, 2017
They're the only home care organization I would recommend. The caregiver working with her is a true companion and friend to her.
Shirley H_3
3
|
February 23, 2017
I would tell someone that the care depends on which caregiver they have. Having the services is handy. The services are very helpful.
Anonymous_647
4
|
February 21, 2017
Hired Hands Homecare's services have been satisfactory, even though there was not an easy beginning, but we found the right caregiver after many tries. My loved one likes their caregiver very much and they actually looks forward to the caregiver coming every time.
Joy J
4
|
February 13, 2017
Hired Hands Homecare let's you pick and choose from the caregivers. I have had a lot of caregivers, and I have had to tell some not to come back.
John625862
4
|
October 21, 2016
Most of the caregivers from Hired Hands Homecare were pretty good. They found me a caregiver right away, but they were expensive. I only used them for about a week.
What you can do with Caring
Services and Amenities of Hired Hands Homecare in Novato, California
Resident Requirements
- Allows Patient Transfers
Companionship & Escort Assistance
- Companionship Services
Fitness & Wellness Programs
- Fitness Opportunities
Licensing & Inspections
- Background Checks
- Sex Offender Checks
Therapies
- Stress Management
- Validation Therapy
Ambulatory Assistance & Accessibility
- Transfer Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Health Services
- Companion Care
- Memory Care
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Bonds & Insurance
- Is Bonded and Insured
Financing & Payment Options
- Accepts Insurance
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Care Management Services
- Residency Confirmation
Additional Amenity Information
- Training Areas: Safety
- Licenses: CA Licensed Home Care Organization
About Hired Hands Homecare in Novato, California
Hired Hands Homecare is a Family Owned & Operated homecare agency; providing the finest caregiving services for over 22 years. We enhance the well-being of seniors by providing trustworthy and compassionate homecare services.
Our exceptional Caregivers are our employees, and are thoroughly screened and background checked and are insured and bonded. We handle all employer responsibilities – including taxes, workers’ comp and insurance. Our caregivers have extensive experience working with the elderly. We practice ongoing staff education, management, appreciation and recognition, to ensure the consistent high quality level of our Caregivers.
We are committed to fulfilling your exact needs from the start. Our dedicated management team has over 100 years of experience in managing homecare, and we know exactly what it takes to assure customer satisfaction. An important tool is our complimentary Initial Assessment and Home Safety Evaluation. Our Director will sit down to discuss your individual needs and preferences. We then develop a Careplan and schedule the ideal Caregiver to serve you, matching skills and personality. Assistance is available on a flexible basis: 24 / 7 on an hourly, overnight or 24-hour live in basis. While some companies may charge for ongoing care management, it is included with our service.
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