Home Care Assistance Kentfield, CA
919 Sir Francis Drake Blvd, Kentfield, CA 94904
4.6
(193 reviews)
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Reviews of Home Care Assistance in Kentfield, California
Rob C
4
|
August 26, 2019
They are just there with him. It is expensive. It would be good if I were to receive updates on my dad almost daily without me having to call.
Anonymous_1498
5
|
August 26, 2019
He is required to have a full-time assistant while he sleeps to make sure that he does not fall out of bed or hurt himself in any other way. I like that they have been very responsive and reliable.
Anonymous_2245
5
|
August 19, 2019
The people that come make it positive. I like that they keep in contact.
Alfred and Ruth H
5
|
August 1, 2019
The caregivers are good listeners, and they really pay attention to instruction. I like the availability of staff to help troubleshoot. I have had some quality caregivers sent through them. For live-in shifts, their pricing is pretty reasonable.
Anonymous_2085
5
|
July 29, 2019
They do as promised to supply a person to my loved one and help. I liked their personality and the job that they did. They did what they were paid for.
Yvonne T_1
5
|
July 20, 2019
I like to know that people are checking on me. They are all good drivers and happy to take me where I need to go. It unburdens my family. Marilyn is so dedicated and always has such a good mood.
Anonymous_1847
4
|
May 31, 2019
They could be a little bit more proactive when they are with my mother. The company requires a minimum 4 hours and costs my mom a significant amount of money.
Warrenetta "Bunny" L
5
|
May 30, 2019
They make sure that the plan of care that is set up is followed. They check to make sure I am okay and provide standby assistance as needed. They provide me a hot breakfast. I don't have to continually remind them. What they told me is exactly what's happening. Their caregivers show up on time every time. As soon as I signed up, the coordinator checked up on me to see if there were any issues, and she continues to check in.
Gage S
5
|
May 30, 2019
My caregiver drives me places on the weekends. I like the personal involvement of the nurse and the intelligence of my caregiver. He is maybe even more bright than I am.
Robbin M_2
5
|
May 29, 2019
Just having somebody here to help me makes my life easier. I like my caregiver a lot. Their billing sucks, but they are okay.
Joe M_5
4
|
May 17, 2019
They can make the appointment in a timely manner. They call me last minute to tell me they are coming. They are very helpful. They see your situation and help you improve it.
Diane K
4
|
May 17, 2019
The most helpful thing they do is help him with his daily chores. I would like them to improve the availability of the caregivers.
Valerie B_3
5
|
April 30, 2019
They are making things easier because it allows me to sleep at night. I like them because of how thorough they are in taking care of the patient and the family.
Bob T_2
5
|
April 23, 2019
He hasn't fallen since he has had services. They are available, and they are quick with their scheduling.
Bobbi M
5
|
April 17, 2019
I am immobile right now, and they are making my life possible. They help with bathing, food, shopping, and daily chores. I like the people they send and I like the efficiency of their schedules.
Heidi R_1
4
|
March 26, 2019
The agency can make my life easier by having staff that are well-prepared with the expectations before they come to us. They're very responsive. I like how I can call them whenever they have a need. I like how we can call 24 hours a day, so again they're very responsive and filling needs quickly when they arise.
Dr. Lawrence D
5
|
March 21, 2019
They help at night so I can sleep, and they help me with going to appointments. The caregivers are excellent and are skillful. They are polite.
Lynn B_3
5
|
March 19, 2019
They are always a plus. They always provide care at the time I need it and if someone is absent, they always provide a sub. Their girls are good and they always provide care.
Anonymous_1616
5
|
March 15, 2019
We could not get along without their help. I really like the care manager.
Debbie G
5
|
February 27, 2019
They help me by being reliable and doing what we ask them to do, which is a little more cleaning. They have been very flexible with us. I like that they have someone to manage the kids so that there is someone who goes between the caregivers and the clients. This makes things work really well. We switched to them for this reason.
Erika F
4
|
February 26, 2019
The client is happy to be at home and not at a facility. They have a lack of caregivers. They have gone through a lot of caregivers, which isn't good for the clients.
Anonymous_1575
5
|
February 20, 2019
Sometimes the consistency falls apart a bit, but they always notify me about who is coming and when. Sometimes it isn't always the person that I am expecting. I like the consistency of the contact and the people that work with us.
Barbara R_31
5
|
February 20, 2019
I am 90 years old and live by myself, and it makes it easy that the caregiver I have has a lot of experience in giving me the help that I need. I would recommend them because the caregiver I have is really nice and polite.
Verna K
5
|
January 8, 2019
They have made my life easier by providing a reliable caregiver. I would like to see them have more workers. We have one single caregiver, but when they leave, it seems like they are scrambling.
Brett L
5
|
November 30, 2018
They have been able to provide support so that we don't have to worry about our loved one as much since she lives alone. They are very flexible and work very hard to meet our needs.
Rolf and Jettie S
4
|
November 28, 2018
They do what I need done. I'm not that experienced with home care.
Maccrae O
5
|
November 15, 2018
They have helped me by getting me out and getting me to do the things that I need to do. I am happy with the two girls that I have. They are very different, but I like them both. They are open to doing things that they don't do very much. They get things done, and that is the main thing.
Marsha J_1
4
|
November 15, 2018
They have been very nice and helped out a lot. I would have to think about it, they are doing fine enough.
Nancy R_6
5
|
October 26, 2018
They give comfort to my children that I am well cared for and they don't have to worry about me. They provide professional and compassionate caregivers.
Jane G_4
5
|
October 26, 2018
The two that are here during the week clean my bedroom, bathroom, and kitchen, and they are always helping me. It is fine, but they send different people on the weekends, which I don't like.
Sharon M_6
5
|
October 16, 2018
They're very kind and compassionate people.
Joanna P
5
|
August 20, 2018
I really like the person I have now, but I don't know how long that will last. Sometimes they will change and give me a different caregiver unexpectedly. I would definitely would recommend them, but I would tell people to really figure out what they need and want.
Andrew K_1
4
|
August 16, 2018
The services are critical for my loved one because he would not be able to function without them, and would possibly put himself in peril. For me, the service gives me peace of mind knowing that he is safe and taken care of. We had a few issues at the beginning with getting the right person, but once I got someone to oversee the account, things worked out and we found the right provider.
Anonymous_925
5
|
July 26, 2018
They are efficient and good at finding clients based on the their needs. They find a good schedule for the clients.
Eugene C
5
|
July 24, 2018
We need our caregiver. She cares for us. Our caregiver is terrific.
Don G
4
|
July 24, 2018
I would like future help in the house. They are very attentive, they are always on time, and they are very pleasant. They have always done a good job for us. We don't have to worry.
Phyllis B
4
|
July 18, 2018
They could probably give more training to the caregivers and explain what their job is. The caregivers need more training. They had a hard time finding people for the hours that I needed. That's the main thing.
Jan S_7
5
|
July 18, 2018
They have some good caregivers. They provide good caregivers for him.
Joan S_2
5
|
July 13, 2018
The caregiver is so competent, understanding, and patient. The supervisory staff is caring and friendly. The needs of my mom are very well-met, so I don't have to do the care for her.
Al K_1
5
|
July 12, 2018
They reach out to people who are in need. My two caregivers have been there 24/7, and I think they'll be happy to hear that I have doing well and enjoying my hobbies.
Marguerite B_4
4
|
July 9, 2018
I am definitely happy with it. The caregiver I have is fine and the alternate caregivers are good also. If they were here longer during the day, that would impact my life a little bit more.
Claudia E_2
4
|
July 9, 2018
Their fees are high and they are slow to respond. They are not very good at communicating. To find a caregiver when a replacement is needed is hard because they are slow. The caregiver we have now is great but she is the first one that we have liked.
Joy D. K_2
5
|
July 6, 2018
The assistant has been very responsible and done everything I expect of her. She makes sure she takes her medications on time and helps her find things she needs. She assists her to get up for walks and by doing some light housekeeping to keep the dust away.
Joanna D_3
5
|
July 6, 2018
The provider has been efficient and has been able to find good people to take care of my parents. The provider has helped us the most by giving us peace of mind.
Paula C_6
5
|
July 6, 2018
I am very happy with what I have here. They understand my situation and try to keep me happy. They are a daily part of my existence. They want to see the best for me.
Maryanne W_1
5
|
July 6, 2018
They're reliable and the caregiver has a wonderful, nurturing, caring personality. I don't have to be the one taking care of everything my loved one needs, so it makes my life easier.
Forrester K
5
|
June 28, 2018
They provide transportation and cooking for me. I would recommend the good people because they come in and take care of the place and anticipate things that are going on. They also do not all sit on their phones all day like some of the people.
Stanley K_2
5
|
June 11, 2018
I have already recommended them. They are here on time and they do what they are supposed to do. They send out the correct information. They help me to make my bed and make me breakfast.
Nancy W_14
5
|
June 7, 2018
I would say I think the caregivers they have are good and I like they are really good about finding replacements. They are responsive. I couldn't keep her in the home without one. They give me peace of mind while I help out my own family.
Roger S_5
5
|
June 7, 2018
I happen to have a particularly good aide. She helps me very much and I appreciate her. I am now dependent on home care. I'm in an assisted living facility and I'm using these services for four hours a day seven days a week.
Anonymous_205
3
|
June 6, 2018
They need better communication more frequently. Everyone from the caregivers to the office needs to communicate more frequently. They need to be more proactive in taking care of my loved one.
Mary Tamley W
5
|
May 31, 2018
They help me by allowing me to be myself and taking care of me to make sure I don't fall. They're very personal.
Tom T
3
|
May 18, 2018
The caregivers that are good impact me greatly. They do not send the person I do not like again. They are friendly, cooperative, and competent. They are fairly expensive. We have had a lot of different people come and some are good but some are not good.
Laurance H_1
4
|
May 17, 2018
They really tried to make the services effective and reach the objectives. They really tried to make their product pointed effectively towards the direction of the issues.
Michael "Mike" S
4
|
May 12, 2018
I like the personal touch. In the initial interviews, they did a good job of assessing me. I started this service to get used to it before I needed more care. It is not impacting me as much as it will in the future. Hopefully, I will be healthy enough to not need them.
Edward 'Roger' H_1
5
|
May 12, 2018
I think they are flexible in meeting my needs. I have a doctor's appointment on Tuesday and normally my caregivers comes on Wednesday, so she is gonna switch days and come on Tuesday instead. I would not try to live at home without having my caregiver come and help me. My eyesight is going and my caregiver helps me a lot.
Cris W_1
5
|
May 9, 2018
The employees that they have sent have been very efficient, well-trained, and likable. Their staff is very good about calling you if there's any delays. A really important thing is that if I need to change the schedule, they can accommodate us.
Fred S_5
5
|
May 9, 2018
I have had the same caregiver for a couple of years, so they have become part of the family. Home Care Assistance provides good staff and compassionate people. They have taken a big load off of my wife in my everyday care. They pick up the slack extremely well by doing whatever is need or requested.
Shannon T
4
|
May 8, 2018
I've had very good caregivers and two caregivers that were poor choices. The good caregivers are open to any requests, and they're comforting and professional.
Catherine A_3
5
|
May 7, 2018
We've have good service when replacing people if a caregiver can't make it. They do what I can't do.
Patricia P_2
5
|
May 7, 2018
They are very good. The care has been excellent. They are very reliable. The caregiver is overall is an excellent worker.
Julie B_3
4
|
April 24, 2018
I think it is easy to schedule and they are very responsive to needs if I need to change anything. It took some time to get a caretaker that is a good fit. They have been wonderful. The consistency of care is great.
Francis E
5
|
April 20, 2018
They seem to be very efficient and organized. They send good people. Without out it I would be in deep trouble, but with it I am without trouble.
Will B
4
|
April 19, 2018
I don't have that much interaction with them. I know we've been trying to find the right caregivers. The one that comes once a day every week is good, but we've had a hard time filling in the other days. It's a huge help for me to have someone take care of my mother because I live sixty miles away.
Anonymous_1205
4
|
April 17, 2018
The quality of the caregivers is what I expected but not what I would like. They provide daily companionship. The place where my loved one lives doesn't provide minute to minute care so we need those services.
John and Diane V
5
|
April 12, 2018
We've had them for a couple years, and the people that have come here have been excellent. They have helped the most with meal preparation.
Mark B_6
5
|
April 12, 2018
It is pretty easy for my mom to get replacement caregivers. There wasn't much lag when there was a change in providers. The main thing they help with is cleaning, which really improves her mood. They get her to the doctor and out doing errands.
Judy S_3
5
|
April 9, 2018
Things have gone really well over the last 2.5 years that we have had them. They have great caregivers who are nice and well qualified. It has been stellar for me. The services helped me with my dad.
Lee S_3
5
|
April 9, 2018
They're very easy to communicate with, they give good service, and they're reliable. They've found good caregivers for me when I need them, and that is the important thing.
Robert and Juanita S
5
|
April 6, 2018
I would certainly recommend them because we enjoy the services they provide because they are very astute and work very hard. It pays off at the end of the day. They have been very helpful ion taking care of my very bad legs, as well as doing work around the house.
Michael N_2
5
|
April 6, 2018
The care service is very good. A lot of effort was made to make a match between the service provider and the client. My mother had a stroke. The person that provides care is understanding, has a lot of empathy, and is patient.
Laura B_2
5
|
April 6, 2018
We have been using Home Care Assistance for a number of years, and even though my mother's circumstances change periodically, they make an extraordinary effort to see that she is cared for. They really step up to the plate. I was a caregiver for my family constantly for years, and I was totally burned out. However, this has been so helpful at giving me a break.
Sheila C_5
5
|
April 6, 2018
The caregivers are responsible, reliable, and never leave me hanging. I wouldn't be able to get to doctor's appointments without them. They also help me around the house with things I can no longer do.
Anne H_2
5
|
April 6, 2018
Specifically, we like the care provider that was referred. They provide for what he requires just for daily living and give coverage at night.
Anonymous_72
5
|
March 30, 2018
They've been good about calling to see how things are going, and they've been answering my questions. They let me get out to do my errands and do the work I need to do. I don't have to worry about my loved one.
Else J
5
|
March 27, 2018
Everything is fine. It has been an excellent influence on my life.
Teresa L
5
|
March 16, 2018
The caregivers that I have had are helpful, delightful with a nice personality, and are easy to talk to. They take me for a long walk at the mall when they come.
Elinor B_2
3
|
March 14, 2018
I'm not called ahead of time so I know who's coming. I'm not able to get a consistent caregiver. I have someone new all the time. I would like them to provide ongoing service. I need people to go my grocery shopping, but several of them are unable to do that because they are unfamiliar with American foods.
Helen W_1
5
|
March 12, 2018
I had a big chore I wanted to get done, and my caregiver helped me with it. She doesn't make me feel dumb. She's a big help by aiding me in organizing things. She's nice and interesting to be around.
Anonymous_264
5
|
March 10, 2018
They need more consistency in the quality of workers. They have made life easier by having available caregivers. They really do fill the needs we have.
Anonymous_178
5
|
March 10, 2018
My caregiver is very honest and knows what I want and what I need done. They help me a lot by going out to shop for me.
Anonymous_820
4
|
March 8, 2018
They could call the caregiver and find out how she's doing. They could call me to find out how I think the caregiver is doing. They could check in with the person I have here and then talk to me to see if our perceptions are close.
Patricia K_6
5
|
March 6, 2018
They are responsive, reliable and easy to work with. The caregivers have been high quality and so have the people in the office. They really help with my daily routine that I couldn't manage without them.
Carol B_11
5
|
March 6, 2018
I like everything from Home Care Assistance. The people over the Mountain View area are great. She is young, but is a really good representative. My aide is unbelievable, and we feel we have known her for years, even though it has only been a few short months. They are able to do many things that we are unable to do for ourselves.
Mary A_33
4
|
March 6, 2018
Overall, I have been happy with the services for Kay. They offer companionship to my mom and they assist me by helping have to manage caring for her a little less.
Dr. Edgar "Bud" R
5
|
February 15, 2018
The two caregivers that are taking care of my husband are kind, nice, and efficient. I can leave the house without having to worry about my husband.
Joy D. K
5
|
January 16, 2018
They're caring, and they know their business. They're caring professionals. They have helped me in so many ways, and any problem that I have, they know how to deal with. That gives me great confidence and comfort.
Joanna D
5
|
January 16, 2018
The caregiver has been outstanding. There have been people that haven't been so great, and they replace them without any problems. In terms of my mother and father, the service gives them an ability to have some control over their lives.
Carole and Rod C_1
5
|
January 9, 2018
They are really good people that I can trust. They drive my car for me and help me shop. They are competent, good drivers. They are here when they are supposed to be here.
Susie B_5
4
|
January 9, 2018
I would recommend Home Care Assistance they have a great staff. The services help my loved one with assisting him with daily activities that are needed to live.
Paula C_5
5
|
January 8, 2018
I've had no trouble with Home Care Assistance, and I would recommend them to anybody. They are living here with me. It's just been there have been no complaints. everything has been a good turn. I have nothing to complain about, I've been happy with them.
Carole D_2
5
|
December 22, 2017
The woman caregiver I dealt with is excellent, but I am a little worried they didn't bill my insurance immediately. My aide helps me bathe, cook, and dress.
Phyllis D
5
|
December 22, 2017
I like the attentiveness of the people that I have been working with. They're very good and there when I need them and go about their business otherwise. I know that I don't have any problems that keep me from being self-sufficient, but I do need help with bathing and with my shoes in the morning. I do appreciate very much having them with me.
Nancy L
5
|
December 18, 2017
The caregiver I have is very knowledgeable and knows how to help me. The service helps me with my physical therapy and my laundry.
Shadi S
5
|
December 16, 2017
I would tell a friend that Home Care Assistance is responsive, professional, and has good quality employees. Home Care Assistance makes life easier because they support my mom in making sure that my father is well and provide a peace of mind to my mother.
Lenora F
5
|
December 12, 2017
It's extremely important that the caregivers are well trained by professionals and well paid. As far as I know, Home Care Assistance meets that. We have a lot of experience with in home care, and we know Home Care Assistance is amazing. Home Care Assistance has made my life a little easier because of the quality and reliability of care. They also have the perseverance.
Jan S_4
5
|
December 11, 2017
I would recommend Home Care Assistance because we have a good team of caregivers who are reliable and conscientious. Home Care Assistance has made life easier because when we have somebody call in sick, they get a replacement.
Marie B_3
5
|
December 7, 2017
Our caregiver is excellent, and she gets along really well with my mother. My mother was by herself before Home Care Assistance stepped in and it eliminated my worry about how she was doing at the house by herself.
June C_3
5
|
December 6, 2017
I would recommend Home Care Assistance because the people I've gotten are very helpful. Right now, I just call Home Care Assistance when I need them. Home Care Assistance helps me because they go with me when I have to go over to the hospital. I have really frail bones, so they open doors and keep the doors from closing on me.
Susan H_3
5
|
December 6, 2017
All of Home Care Assistance's caregivers have done wonderfully. Home Care Assistance's caregivers cut the time in half that my husband has to take care of me.
Anonymous_1077
5
|
December 2, 2017
Home Care Assistance is extremely responsive and are very reliable and easy to work with. Home Care Assistance is able to take care of my loved one because I do not live close to them.
Michael "Mike" S_2
4
|
December 2, 2017
I like the main staff. They were interested in getting a good match and weren't rushed. I am accomplishing what I want to do. Part of the reason I became a client was for security. I'm doing more and going out more than I would otherwise.
Mary F_14
4
|
November 17, 2017
I would recommend Home Care Assistance because I've been very happy with most of the caregivers they have provided. However, they have had some unexpected replacements. Home Care Assistance services are very helpful. They make my life easier because I had total knee replacement and they've done essentially everything that I need.
Malu P_2
5
|
November 10, 2017
Home Care Assistance is very efficient and very good. The most helpful thing about having the services is knowing that someone is taking care of our mom well.
Susan C_3
5
|
November 8, 2017
Home Care Assistance is nice to have when you are out of the area from where my mother is. They are able to take care of her without my interference. Home Care Assistance helps my mother avoid driving, and I like knowing that she is receiving better nutrition than by herself.
Anonymous_1215
4
|
November 8, 2017
Home Care Assistance has been an okay company. My loved one's caregivers need to have better communication with me.
Nancy W_10
5
|
November 7, 2017
Home Care Assistance provides consistent services. Home Care Assistance is helpful; I don't have to worry about mother-in-law.
Barbara P_13
3
|
November 7, 2017
Home Care Assistance's service has minimal engagement and minimal performance. The caregivers' knowledge of the language is lacking. They forgot to change the clocks for daylight savings time and inform the client about what's going on. There seems to be a language barrier and the caregivers need to help Barbara comprehend things better.
Daryl C_1
5
|
November 6, 2017
Home Care Assistance is highly professional and they have quality costumer services. They show they genuinely care for our needs. Home Care Assistance has made my life easier by having a quality case manager that works with out family and keeps in touch with my mother.
Kathy O
4
|
November 6, 2017
Home Care Assistance is very reliable and they try their best to get good people for us. Home Care Assistance has provided reliable care for my parents.
Fred S_2
5
|
November 6, 2017
I do recommend Home Care Assistance because they seem to be very good at matching their caregivers to their clients and their families. Home Care Assistance makes life easier for us because it gives me a chance to leave the house.
Sue P_5
5
|
October 24, 2017
I would say that if you get a good care coordinator, then your care from Home Care Assistance will be the best. I feel freer when the caregiver is here because I can go out and do what I need to do. I don't have to worry about my husband being well cared for.
Laura B_3
5
|
October 23, 2017
Home Care Assistance is an extraordinarily thoughtful and caring company. They follow through with what they say they are going to do. Home Care Assistance makes my life easier by having a caregiver who is able to care for my mother.
Catherine S_4
5
|
October 20, 2017
I would tell someone that Home Care Assistance has good caregivers and good communication. Home Care Assistance makes it possible for my loved one to stay at home, which is what we want.
Nancy W_12
5
|
October 19, 2017
Home Care Assistance is very good at updating me on schedule cases, and their communication has improved greatly and I am very happy with them right now. I am very happy with the quality of the caregivers. Home Care Assistance allows me to not worry about someone being there to take care of my loved one.
Lee S_2
5
|
October 19, 2017
The staff is very qualified, and very nice. The caregivers take care of the appointments, remind me when to get out of bed, and all kinds of different things to help me.
Anonymous_825
4
|
October 17, 2017
I would recommend Home Care Assistance because their managers are excellent. The care from Home Care Assistance has made my life easier because the caregivers can handle things well. One caregiver is always available as backup, which is nice.
Barbara P_14
4
|
October 17, 2017
I haven't had much contact with Home Care Assistance, so I am not likely to recommend them. I don't use much of the service from Home Care Assistance.
Elizabeth R_2
5
|
October 12, 2017
Home Care Assistance provides excellent care because the caregivers are on time and help me with things I need help with. The services make it possible for me to live in my apartment.
Anonymous_754
4
|
October 12, 2017
Home Care Assistance reaches out to my loved one and they stay in touch. They are understanding. I wouldn't want to be without Home Care Assistance. They've made my life livable.
Minta B_1
4
|
October 12, 2017
Home Care Assistance is caring and sends good caregivers. They call me when there is an issue, and they give me good feedback. There has never been an issue with the services from Home Care Assistance. They have lightened my worries because I know that my brother is being taken care of and that they will call if there is an issue.
Edwin R_1
3
|
October 12, 2017
The two caregivers that have assisted me so far are mature women and have been very capable and responsible. The caregivers from Home Care Assistance are here in the morning to clean up and leave. That doesn't have a big impact on my life.
Sheila C_4
5
|
October 12, 2017
Home Care Assistance is reliable, dependable, and they have nice people working for them. The services from Home Care Assistance take care of whatever I need or ask for.
Eugene C_3
4
|
October 12, 2017
Home Care Assistance was convenient, and if I had a problem, I could get a hold of someone pretty quickly. Home Care Assistance made my life easier by preparing my meals and getting things that I needed while I was sitting down.
Karen W_12
5
|
October 11, 2017
I think that Home Care Assistance is reliable, and they take care of everything. The caregivers are very good to excellent. It goes back to finding the right caregiver match, which is very important, and providing excellent care all the way around. The caregivers are great at being able to relieve my loved one of worry and us of worry. People are there to help her out.
Alan E_2
5
|
October 11, 2017
The first caregiver Home Care Assistance tried to give was not good at all, but the next person was great. Home Care Assistance made my life easier because the caregiver did all the laundry and my loved one listened to her and ignored me.
Michael N_1
5
|
October 10, 2017
I would refer Home Care Assistance to others because the caregiver we have has been exceptional. The services provided by Home Care Assistance affords a caregiver to my mother who is very resourceful and accommodating to my mother's needs.
Carol O
4
|
October 10, 2017
Home Care Assistance takes good care of me. Home Care Assistance makes my life easier.
Jill C_2
4
|
October 10, 2017
Home Care Assistance could be more consistent in their caregivers. My dad went through quite a few caregivers before he found the one that he liked. Home Care Assistance could have made my dad's life easier by being more persistent. He wanted to things on his own sometimes, and it was hard for him to ask for help.
Patricia P_8
5
|
October 10, 2017
We really like Home Care Assistance. They're excellent. We've had one caregiver for the past year and she's wonderful.
Christopher G_1
5
|
September 28, 2017
I would recommend Home Care Assistance because I felt like they were flawless and professional. They provided excellent care down to every detail. Home Care Assistance made life easier for me because I could sleep at night while they took care of my husband. It would have been a nightmare without them.
Elinor B
3
|
September 28, 2017
I do not like how Home Care Assistance has not been sending me caregivers who are capable of doing their job. The service from Home Care Assistance has been frustrating. The caregivers are not competent.
Eugene M_2
4
|
September 26, 2017
After seeing what the caregiver has been paid, I want to go to another agency. Home Care Assistance impacts daily life by showing personalized attention to my father.
Marion R_2
5
|
September 18, 2017
Home Care Assistance is on time with their schedule. They have shown up and so far are good. Home Care Assistance is able to drive me places so that I can go shopping.
Jenny S
4
|
September 18, 2017
I would tell a friend that Home Care Assistance is very good at coordinating care, they take care of all of the gaps in scheduling, and they are very good at putting people in place. I didn't have to do anything except for call the agency and get help. Home Care Assistance has given me peace of mind while I travel. Getting assistance for my dad while I'm gone is good because he is resistant to care. I like knowing that someone is available to help my dad in his house.
Martin P
5
|
September 14, 2017
I would recommend Home Care Assistance to others because they have a good care management system, I like how they place their caregivers, and how they do their billing. Having Home Care Assistance for my father definitely helps me because I have a sense of security and confidence knowing that he is cared for properly and that he gets to his doctor appointments.
Carl J
5
|
September 13, 2017
Home Care Assistance screens their employees well, and they are very effective and personable. Home Care Assistance helps me around, and I like knowing that someone is here for me if I need them.
Patricia K
5
|
September 11, 2017
Home Care Assistance is the third agency I have tried and they are the best of the three. I have not had any major problems, but there have been problems with individuals who can be replaced. I couldn't live without Home Care Assistance.
Mary Jean C
5
|
September 11, 2017
Home Care Assistance is reliable. Home Care Assistance has made life better by doing the things that I need. My caregiver helps me bathe.
Ed G_1
5
|
September 11, 2017
I would tell a friend that Home Care Assistance has warm and caring people. Home Care Assistance helped my loved one with just about everything. They honored his privacy and his dignity.
Gail K_1
5
|
September 8, 2017
Home Care Assistance is very responsive and has very good caregivers. The services from Home Care Assistance make life easier by executing their jobs well and helping with daily living.
Lynn K_3
5
|
August 29, 2017
Home Care Assistance has been very good at providing the services I needed. Home Care Assistance has done well in providing what I needed. It has been everything I have needed.
Marjorie M
5
|
August 23, 2017
I would recommend Home Care Assistance because they are very nice and patient, and they seem to be understanding. They don't push me too hard. If it weren't for the help from Home Care Assistance, I couldn't manage. My son works and when he is gone, they come to help me.
Anonymous_451
4
|
August 18, 2017
I think Home Care Assistance did a good job. Home Care Assistance could have made my life easier by choosing someone that was more on the domestic end because to do the things I needed them to do were not so much the medical end of things.
Benfer K
5
|
August 18, 2017
I would tell my friends that Home Care Assistance is very efficient and organized. The management is very good at Home Care Assistance. The service from Home Care Assistance allows me to pursue my own needs without having to worry about the care being given.
Gail W
4
|
August 18, 2017
Home Care Assistance's quality of caregivers is variable. I had to be patient and wait for a competent person to show up. The services help because we are able to cook meals, and do things that would otherwise be difficult without the caregiver.
Eugene M_3
4
|
August 16, 2017
The caregivers have been helping me with what I need and I am satisfied so far. If I didn't have the help I would be with a problem.
Gloria K_1
5
|
August 11, 2017
I would tell someone that Home Care Assistance has been good to me. The caregivers help me completely because I can't do anything for myself.
Mary Ann "Mimi" W
5
|
August 10, 2017
I would recommend Home Care Assistance because I have had a good experience with them myself. Since it is impossible for me to get dressed by myself, it is important to have someone to dress me so that I can greet the world. I feel very fortunate to have these caregivers because they help me to live my life.
Malu P_1
5
|
August 10, 2017
Home Care Assistance is very efficient. They really take care of making sure that I have care if my regular caregiver is unable to come. Because of the care from Home Care Assistance, I am able to proceed with my daily life.
Sheila C_2
5
|
August 9, 2017
Home Care Assistance has high standards. They have always provided me with someone to take care of my needs. Home Care Assistance has always fulfilled what I have wanted them to do, and that relieves me from the consequences of doing things, like making the bed.
Jean G_1
4
|
August 8, 2017
Home Care Assistance is very good and here when they're supposed to be and doing what they're supposed. They're pleasant, on time, and clean. Home Care Assistance makes my life being easier and I don't have to ask or follow up on them to make sure that they do their work.
Patty M_1
5
|
August 8, 2017
My mother has had very good experience with Home Care Assistance. I have a friend who owns a home care facility in another city and recommended me. Home Care Assistance has been able to match caregivers with my mother who have appropriate personalities. My mom has gotten along with all of her caregivers. Home Care Assistance has provided a social and transportation impact for us.
Leroy J
5
|
August 8, 2017
Home Care Assistance helps me get around.
Kathy B_4
5
|
July 26, 2017
I would recommend Home Care Assistance because they came to my home. Home Care Assistance helped me get better.
Kaye F
5
|
July 21, 2017
Home Care Assistance was easy to work with getting people scheduled. Home Care Assistance made my life easier by providing basic services for me at the time because I couldn't function.
William D
5
|
July 19, 2017
There has been no lack of care. They caregivers sent by Home Care Assistance are courteous, competent and do whatever I need. The caregivers could be a little stronger in the cooking area.
Tom D_2
4
|
July 19, 2017
Home Care Assistance provides some good talent from the caregivers, The caregivers help us because they save us time and energy. The caregivers give quality help. But not everyone can afford it.
John S_15
4
|
July 14, 2017
The caregivers get in the way of the residents that live at the retirement home. Home Care Assistance provided a nice assistant to help me, but I didn't need that because I am in a retirement facility.
David S_6
5
|
July 12, 2017
Home Care Assistance is prompt, polite, and they take good care of my husband. The impact has been very positive. The transition was a little more difficult for my husband, but he has done well since then.
Anonymous_504
3
|
July 10, 2017
There were some issues with communication. They need to make sure that the staff is all on the same page. I had a few people that I really liked that were good and helpful, but some were not very competent.
Betty L_5
5
|
July 10, 2017
I would recommend Home Care Assistance. I had wonderful care from everyone I have has come to my home. Home Care Assistance had made my life easier by help me with walking and just helping me all day.
Judy S_8
5
|
July 10, 2017
Home Care Assistance has been very responsive when I contact them. Home Care Assistance is taking care of my loved one from a different state. So Home Care Assistance will keep me updated on my father's health and they'll contact me if anything unusual is going on.
Nancy B_7
5
|
June 29, 2017
I would tell a friend that Home Care Assistance is reliable. The caregivers have done things for me that I haven't thought of doing.
Daniel L_3
5
|
June 22, 2017
Home Care Assistance is very efficient, and I would consider them to be excellent, Home Care Assistance has removed a lot of responsibility from me.
Jan K_1
4
|
June 15, 2017
Some caregivers from Home Care Assistance are good and some are bad. The services from Home Care Assistance make my life easier by helping me with everything. They help me move around my house and make sure I don't fall down.
Patricia A_4
5
|
June 9, 2017
I get excellent help from Home Care Assistance. My caregivers from Home Care Assistance do the things I want them to, and quickly learn what my likes and dislikes are. They are very observing and pleasant.
Sonja (
5
|
June 9, 2017
Home Care Assistance staff is very responsive and flexible in scheduling. Home Care Assistance made life easier for me by being flexible when they would come and with how quickly they responded.
Barbara P_8
4
|
June 9, 2017
Home Care Assistance is extremely reliable, friendly, and they take good care of the patient. Home Care Assistance does my laundry and gets my clothes. They also fix my lunch and do some shopping for me.
Catherine A
5
|
June 8, 2017
Home Care Assistance is very reliable and has good people. I am happy with the services I get. Home Care Assistance does everything they can do for me.
Susan H_10
4
|
June 8, 2017
I would tell someone that I have had wonderful people from Home Care Assistance. My services have been totally helpful. I am in a wheelchair so my caregivers help me, and I feel safe with them.
Dennis R
5
|
June 8, 2017
Home Care Assistance is a good company to give you help around the home. I needed the caregiver from Home Care Assistance because she filled my needs.
Lee S_1
5
|
June 8, 2017
Home Care Assistance provides people that are honest and good at helping me when I need the help.
Julie S_3
5
|
June 8, 2017
Home Care Assistance is a very good company. The services are very helpful. They give us the assistance we need in a very satisfying way.
Martha L_1
4
|
June 8, 2017
Home Care Assistance has been good and I have worked well with my driver who does what I ask him to do. I am not asking much from the services. I mainly use Home Care Assistance for driving me around and doing errands, like grocery shopping and getting a haircut.
June C_2
5
|
May 30, 2017
If a friend can afford them, I would recommend Home Care Assistance. My caregiver did a good job with me. After my doctor appointment, my caregiver helped me get to some storage that I can't reach myself. She was able to unload my boxes and find me a shirt that was appropriate for Memorial Day.
Shirley B
5
|
May 18, 2017
Home Care Assistance's caregivers are very prompt and polite. Home Care Assistance's caregivers do things for me that I am physically unable to do.
Marcia S_1
5
|
May 12, 2017
Home Care Assistance is great, reliable, and has wonderful people. I hope they keep it up because it's wonderful. I work, and the caregiver comes and helps Sally.
Julie H_5
4
|
May 11, 2017
Home Care Assistance has good communication between me and the office. Home Care Assistance provides support and companionship.
Nancy W_6
5
|
May 11, 2017
Home Care Assistance is very consistent in the care they provide and have great caregivers. Barbara is a woman who would have died a long time ago if it were not for Home Care Assistance.
Albert P_2
4
|
May 10, 2017
I would tell someone that all the people that I have met have been very nice, and understanding. I think having someone here to make me breakfast, or lunch if I want, and someone to talk to is a huge impact on my life.
Sharon H_8
5
|
May 9, 2017
Home Care Assistance has excellent caregivers and management. Home Care Assistance has taken a lot of pressure off of me. They help my mother with her increasing needs and desire for companionship.
Fred S_3
5
|
May 8, 2017
Home Care Assistance has some really good, compassionate people who are willing to do just about anything. The caregivers help me with my everyday activities and that has been very helpful.
Lisa302841
4
|
November 10, 2016
Home Care made significant efforts to step up to the plate, deal with challenging clients, and send the right people to the right people. Quality of people is very good. The staff is very responsive and reliable. When somebody needs medical care, you can do it on certain circumstances.
LeanneUJCFY
5
|
May 11, 2016
We hired a caregiver from Home Care Assistance for my mom, and so far, it has been great. The caregiver is really good with my mom, reliable, and very personable. She treats Mom as a person and not just as a patient. She is very responsive to our needs in helping us as a family and is really easy to work with.
Caring110156750
5
|
April 30, 2015
I am very pleased with the caregivers that have been sent to help with my needs. Yesenia and Crystal have been very helpful. They are extremely kind and considerate of my situation.
Caring109796350
5
|
April 23, 2015
We are happy with our 2 caregivers. They are amazing in every way. We like how we are also taken care of by Dave and Debbie (owners)
Caring109542350
5
|
April 18, 2015
Anna has been such a great help in caring for our dad. She has dad on a schedule for baths and shaving, cleans his glasses and makes sure he has clean sheets. She has him getting more exercises and takes him places which a couple months ago we thought would never happen. Dad is happy to see her arrive and sad to see her go. We could not ask for a better caregiver.
John99765650
5
|
December 30, 2014
We had a person come in from Home Care on Monday, Wednesday, and Friday for 4 hours who would do the laundry, the cooking, and anything else we ask them to do around the house, and they are good. Management, scheduling, and billing are very good. They seem to care a lot, they keep really close contact, and I am happy with that. I have no problems with them.
Mickie2
5
|
October 31, 2014
With the help I received from Debbie and Dave at Home Care Assistance and their caregiver it made my two surgeries in August and the care of my husband so much more comfortable to go through. I would highly recommend their services, with grateful thanks.
Lori22
5
|
December 17, 2013
I have to hire some extra people to be with my mother and it costs me huge money. However, I would rate Home Care Assistance as excellent. Every single caregiver that my mother has had from them has been wonderful. They would send out who is available on that day, and they have all been excellent.
ShaunaK
5
|
February 13, 2012
They have multiple locations throughout the Bay Area - I've worked with their Los Gatos and Danville offices (we moved my mom mid-year). Incredibly professional and compassionate folks, I would highly recommend them to any family seeking a worry free home care solution for parents.
CFlorentino
5
|
November 2, 2011
I had never hired a caregiver before, but after my mom broke her hip she was in desperate need of additional help since I live in another state. After her accident I was willing to try anything to keep her safe at home. My mom's caregiver's name was Susan and she did a wonderful job keeping her comfortable. The two hit it off immediately and became fast friends. Susan would arrive everyday around 11am to start preparing a lunch of my mom's choice, which was usually half a turkey sandwich and soup. Those meals were the highlight of my mom's day for several months. Within a short period of time, Susan had my mom well on her way to recovery. Whether Susan was helping my mom onto the couch or sharing a laugh with her, the two of them formed a strong bond. Home Care Assistance eased my mom's transition from the hospital to home and now she that she is fully recovered and walking around she couldn't be happier!
What you can do with Caring
About Home Care Assistance in Kentfield, California
Home Care Assistance
Changing the Way the World Ages
At Home Care Assistance, we understand that your decision to pursue care services for yourself or a loved one can be life-changing. Whether you need a much needed respite from your caregiving duties, or you need round-the-clock live-in care, Home Care Assistance is there for you.
“I am excited to share what makes Home Care Assistance unique in the home care industry and I am confident we can meet your unique needs” said David Waddell, Owner of Home Care Assistance of Placer County. “Our mission is to Change the Way the World Ages through innovative offerings such as our proprietary Balanced Care Method, which is based on the scientifically studied lifestyles of the longest living people on Earth, and our Cognitive Therapeutics Method, an activities-based program designed to delay the onset of cognitive decline.” Please call us at and we will be happy to assist you in making the best decision possible.
We Offer a Free, No-Obligation Assessment of Needs
We always begin with a free in-home assessment, and we work with you to create a personal care plan that will address all of your individual care needs. At Home Care Assistance, we feel honored to help our clients maintain their dignity by allowing them to gracefully age in the comfort of their own home.
We do Home Care Differently
Balanced Care Method: All caregivers are trained in providing care using Balanced Care has qualities such as daily exercise, proper nutrition, mental stimulation, regular social contact, and having a sense of calmness and purpose in living.
Cognitive Therapeutics Method: Developed to allow caregivers to provide daily mental activities that will allow all areas of the brain to work, effectively delaying cognitive decline.
Hospital to Home Care: An important part of how we help our clients to regain their independence following release from a health facility.
Experienced Caregivers
Client Care Manager and Co-Owner, Debbie Waddell, accepts approximately one out of every 25-caregiver applicants. Background checks, reference checks, experience and skills are all completed along with a proprietary Caregiver Personality Screening test. The screening test is used to verify applicants’ suitability for the caregiving career by assessing traits such as honesty, kindness and conscientiousness. All caregivers receive both initial and continual training. Debbie approaches each client as if he or she were her own parent and spends time matching the client with the best-qualified caregiver for his or her needs and personality.
What We Do
Though 89% of seniors say they would prefer to keep living at home rather than move to a facility, thousands continue to enter nursing homes every year. With the support of a professionally trained caregiver, older adults can age safely and comfortably in their own homes. Services Home Care Assistance provides include:
- Transferring and ambulation assistance
- Assistance with bathing, showering, dressing, and grooming
- Meal and snack preparation, adhering to client diet restrictions
- Self-administered medication reminders
- Assistance with range of motion exercises
- Assistance with toileting, continence training, incontinence care
- Light housekeeping, laundry, and linen changing
- Client transportation for errands, grocery shopping, medical appointments
- Companionship
- Status reporting to family
Our Commitment to You
For us, senior care is not just about providing a caregiver but providing the caregiver who best fits your needs and preferences. Our commitment to you includes:
- A 100% Satisfaction Guarantee
- 24/7 Availability
- Highly Qualified & Trained Caregivers
- Dedicated Client Care Managers
- No Long Term Contracts Required
- Care Delivered on Your Schedule Transportation
Home Care Assistance is ready to help you and your family. Contact us today at for a FREE in-home consultation.
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