First Choice Senior Care Little Rock, AR
13616 Kanis Road, Little Rock, AR 72211
4.8
(71 reviews)
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Reviews of First Choice Senior Care in Little Rock, Arkansas
Lisa D_31
5
|
November 25, 2024
They have helped the most by giving me a peace of mind while I am at work and knowing dad is okay. I like that they communicate well and they show compassion.
Hillda B
4
|
October 31, 2024
One of the people was not able to do total bed care. She didn't know how. I only had them for 5 days completely. I liked them because one of the people that came got sick overnight and they found somebody to come the next day and they were very receptive about finding somebody.
Jane W_12
5
|
October 2, 2024
It makes my day so much easier on the days when they come. The days they aren't here are hard. If I'm not happy with the caregiver, they send someone else.
Paula S_21
5
|
September 3, 2024
They took me to appointments when they had to, and let me sleep a lot. We did not have a worry with them, we knew they were going to be here. Only once did a helper not show up because of a miscommunication. I have recommended them already. They are efficient. The payments just came out of my checking account, and when I chose to pause the services they refunded me for the days that I ended up not needing them.
Malissa M
4
|
August 1, 2024
I think when they are there, they are good. I would like to see them improve on making sure there is a backup if the caregiver assigned isn't available.
Pat M_21
5
|
August 1, 2024
I can't drive anymore. They help me get around. I think they are good about calling if anything is not working right. They encourage us to call if we are not happy with it. I like them very much. I have been with them for several years.
Sue E_3
5
|
June 5, 2024
It took a load off my shoulders. They are always available when I call.
John B
5
|
June 3, 2024
It makes it a little easier having someone there to assist. They've worked with us in two different settings, and they're good and helpful.
Linda D_34
5
|
May 3, 2024
They've helped me because I don't have to worry about how my mom is doing things. They're with her and take care of her needs during the day, so I'm able to go about my obligations without worrying about how she's doing. I like that they seem to care about providing good care, and qualified people to care for the elderly.
Theba L_1
5
|
May 1, 2024
The agency showed professionalism and stayed in contact. The billing progress is easy. I called on a holiday weekend in the afternoon, I needed an overnight caregiver. I had a caregiver that same night I called. I liked the agency, they have a fast turnover, attention, connection, and professionalism, and knowing the needs of my mother who needed overnight care.
Mike M_35
5
|
March 28, 2024
They help her get dressed. They are prompt and on time.
Betsy D_3
5
|
March 7, 2024
They relieved so much off of me. I was previously doing it all myself and they helped a great deal. I already have recommended them. They are very professional and easy to work with. They take good care of you and informative with how the equipment works. Their assistance was greatly appreciated.
Joyce H_24
5
|
January 2, 2024
Precious comes 2 days a week. I really need someone here and she is good. They have been with me for several years. They're always here when I need them, no problems.
Pat P
4
|
December 1, 2023
I like the quality of the people they send out. I like having the continuity of the same people that have been working there.
Doug M_8
5
|
November 1, 2023
The person that we have takes really good care of her. She is always there when we need her. I like the lady we have now. She has done a great job with my mom.
Bob B_9
5
|
March 23, 2020
They've just been here for me when I need. They are very prompt, efficient, and pleasant.
Rene C
5
|
March 2, 2020
They are there for mother when I can't be there and that relieves my stress. They have been trustworthy and open to our concerns and have told us what they can and can't do.
Tony G_1
5
|
February 24, 2020
They do light housekeeping and offer companionship. I like their willingness to work with me.
Anonymous_161
5
|
February 24, 2020
The caregiver does everything I ask and more without me asking. The caregiver is exemplary in every way.
Piper G
5
|
February 24, 2020
When I am trying to figure out a schedule for the caregiver, they are very good at trying to make it work and with getting back to me on that. They are quick to return my calls.
Janice T_3
5
|
July 26, 2019
I own two businesses, so the agency has taken care of my husband while I'm working. I don't have to worry when I leave him. I recommend the agency every day. I have a pharmacy, so I see a lot of people who need help. The agency really cares, and they try to find a match for the client.
Elizabeth M_2
5
|
July 9, 2019
They are able to take her to the doctor and get her groceries for her. They also prepare a little food for her and take her to her beauty appointment. I like that it was available immediately, which was a big help. We have only had one instance when someone was not able to be there.
Todd-Paul T
5
|
July 8, 2019
She provided the care needed when my loved one couldn't do anything. I like the person they assigned to us. They were timely and had good customer service.
Judy F_4
5
|
July 8, 2019
They attend to every need that he has. They take care of whatever we need.
Kathy L_3
5
|
June 19, 2019
The caregiver works with people with dementia and has been a big help. They keep me informed of changes and they are receptive to my requests.
Anonymous_1928
5
|
June 7, 2019
It has given me the freedom to get away. I would like a little more followup. They could tell me who they are sending.
Dr. L
4
|
June 4, 2019
I do not think they can make it easier. They do what they need to do. They help by being here and they are her friend. They have gotten pretty close. They are very efficient. They keep in touch with me. If something changes, they let me know. They are easy to deal with.
Elaine H_2
3
|
May 23, 2019
They are doing the best they can, and we are doing the best we can. It just seems like so much of it is futile, but it does work eventually. It's just a difficult time of our lives when they are here.
Ronnie S_1
5
|
May 2, 2019
It helped out tremendously and was very helpful. My father-in-law used them as well, so we knew about them. They were able to help us in the spur of the moment.
Grace G_2
5
|
May 1, 2019
They have accommodated my mother's wishes, and they have checked on her beyond what they've contracted to do. They've gone above and beyond. They have shown a real interest in her health and happiness. They are kind and interested in the people that they help. They respond quickly, and they are very accommodating.
Susan F_14
5
|
May 1, 2019
It makes my life much easier. I can leave my loved one alone with First Choice Senior Care, and I know that they are safe and well cared for. I like everything. They are responsive when you need coverage on certain days. They also have good flexibility, and they treat the patient well.
Stacy R_1
5
|
April 2, 2019
They help the most with companionship, assisting when needed, organizing, and cleaning. They are very attentive to the documentation, easy to work with, and very accommodating.
Sherri W_2
5
|
April 1, 2019
The caregiver takes my loved one to all of her doctor appointments, and she has a lot of them. All of their rules were made clear to me. They have reasonable deadlines for making schedules, and their prices are good.
Mamie P_1
5
|
March 19, 2019
They always made sure her needs were met. They were thorough and satisfactory.
Beth H
4
|
March 15, 2019
I wish they wouldn't have charged so much. I just liked getting the same caregiver everyday instead of different people.
Teresa F_4
5
|
March 14, 2019
It is as good as it can be for someone with Alzheimer's. They take him out and walk with him. They explained everything to me well and the care they are providing is good.
Cindy C
5
|
March 7, 2019
The caregivers are always pleasant and accommodating and get done what they need to get done. I like that they are very accommodating. We called them on a quick turnaround and they accommodated our needs.
Glenna G
5
|
February 15, 2019
They come four days a week, and they've tried to help me with everything I need. They allow me to go shop or go to doctor's appointments. I feel very confident leaving my loved one with them. They seem concerned about our needs. They came, assessed me and tried to meet our needs. It's working out really well.
Lea Ann H
4
|
February 15, 2019
They help me, but I wish they would be a little more sensitive. They are too bossy. I wish they would be more sensitive towards my loved one.
Darrel W
4
|
February 4, 2019
The lady that comes seems to do a lot of things. Sometimes there are a few reminders that I have to make. They're very understanding whenever we need time off or if we're away from our location.
Scott S_1
5
|
January 15, 2019
They get him out of the house and interact with him. They have always had caring caregivers and they always do everything to keep us happy.
Nancy R_8
5
|
December 22, 2018
We didn't use them that long, but it just took some of the pressure off of me. They were very easy to work with.
Debbie S_6
5
|
November 30, 2018
It helped me a lot because I was having a terrible time. They helped by getting my meals ready. They were dependable and always on time.
Wanda R
5
|
November 7, 2018
She just helps my mom with daily things that are difficult because of her physical limitations. She is calming and kind. They really try to match the caregiver to the patient. They work hard to make a good match.
Ted H
5
|
October 11, 2018
They helped take the burden of care off the family. They were so nice and courteous. They bent over backwards for me. Everybody was super nice and friendly.
Kathi W
5
|
October 11, 2018
I know that somebody is home with my grandmother. The company handles issues very quickly.
Beckie B
4
|
October 2, 2018
They helped us the most by having a caregiver available to us. The service was fine, but I wasn't happy with the attitude of the billing letter. I didn't appreciate the attitude and threatening tone of it. I would like a little more courtesy.
Cindy J_3
5
|
October 2, 2018
They took care of Dad and gave us a chance to live our lives. They care about the people and they care about the service they provide.
Jeannie T
5
|
September 18, 2018
They come on time, and that is a big help. The are here when they say they will be here, and the service is good.
Jane W_3
4
|
September 5, 2018
They didn't do extra stuff, but I was able to go out and do things, knowing that someone was here with my mom. The actual care was fine and they weren't terrible. There was nothing wrong with it but the caregiver I have now, with a different agency, is much more motivated.
Meg H
5
|
August 1, 2018
They do some things for me that the assisted living cannot do. They follow up to check on my dad.
Jo C
5
|
July 2, 2018
She takes care of my husband and waits on him, so I don't have to get up and down. I have back problems. We have a caregiver now that comes 5 days a week, and she is really good.
Elena M
5
|
July 2, 2018
I wasn't able to take a shower, and they helped with that, along with things like opening cans and just helping improve my life. The people were very professional and efficient. They were personable, and they helped a lot.
David B
5
|
June 1, 2018
We are able to go to work and feel comfortable with them at home. I really like the person that they send, and I don't have a ton of experience with the company.
Theba L
5
|
June 1, 2018
They are taking care of my dad. I work full time so it gives me comfort and peace of mind. I am less anxious. So far, they are very attentive, reachable, and helpful.
Anonymous18
5
|
May 2, 2018
My loved one has enjoyed most of the caregivers because they have provided really good care overall. They have helped me a lot because I work and they help in getting my loved one to appointments, as well as staying late as needed.
Anonymous518
4
|
May 1, 2018
They could have a little more thorough training for their caregivers. They take care of the issues where I need help.
Anne W
5
|
April 18, 2018
I'd like to leave a glowing review for First Choice care in Little Rock. I love them. Gean B. was our Angel who helped during Aubrey's last few hours of life. She sang to him, held his face, wiped his eyes.....hugged us and gave us God's word to lean on...It was a miracle to be in her presence, right when we needed it, I love this company and will never forget the care we received. With gratitude to First Choice, Anne
Kim B
5
|
April 11, 2018
The best thing about them was how well they matched up the right caregiver. They were customer service-oriented. The services helped my loved one get back on their feet and become self-sufficient.
Anonymous418
4
|
April 9, 2018
They have tried very hard to get the right person and the right fit and respond to any problems I have. They have helped by having someone there with my loved one to make sure they are safe. We have had some people who have become unavailable so we have had to have new people come in which is always a disruption.
Resi A
5
|
April 2, 2018
They've been helpful and agreeable, and we've had some changes with the scheduling. They stay on top with the people that they hire. They're there to augment the facility that my father is staying in. They check on him to make sure that he gets to his PT.
Dan W
5
|
March 14, 2018
The owner of the agency was very involved with my father and also with my wife and I. They were always accessible. They allowed my wife and I to go out and get other things done, and we knew he was in good hands when we were gone.
Nancy A
5
|
March 12, 2018
We really like the caregivers that First Choice Senior has sent to our home. They have made life easier because they allow me to get away from home to do things I need to do without worrying about my husband.
Virginia S_2
5
|
February 12, 2018
The caliber of people that they send to me is way far above and beyond the other companies I have dealt with. Sending people that will actually engage my husband in conversation and activities helps a lot.
Shelia H
5
|
February 1, 2018
When my mom needed help, they were there. We had wonderful caregivers. They were there for my mother when we couldn't be.
Anne B_2
5
|
February 1, 2018
First Choice Senior Care is very responsive when we have any issues come up. They are also willing to make any changes in the schedule. I like that they are available 24/7, and they are a very flexible company. Having First Choice Senior Care gives me peace of mind.
Ed M
5
|
December 1, 2017
I am very satisfied with the services First Choice Senior Care provides. They have been very open and helpful, and they answer phone calls. The services provided by First Choice Senior Care have made life easier by giving me some time off to do housekeeping and fix meals while the caregivers are here.
Delbert V
5
|
November 10, 2017
I would refer others to First Choice Senior Care because they give good care. The caregivers are punctual, and they are able to replace caregivers. First Choice Senior Care's services have given me freedom to go to the grocery store and do other things outside the home.
S. S
5
|
October 4, 2017
First Choice Senior Care is very personable and capable. The services from First Choice Senior Care gave my sister confidence that things were okay.
Jana M
5
|
October 3, 2017
First Choice Senior Care was impeccable. We have great in-home help service with other family members, but I have never had anyone of any agency who was as impeccable as First Choice Senior Care. The owner runs the most professional business, and has a high bar for all of her employees to maintain. The owner was an absolute resource and I call her my godsend. First Choice Senior Care made my life easier because all of the caregivers were impeccable, and the owner is just a wealth of information to help get me other resources I may need at the time. When she did her evaluation on my aunt after she broke her hip, she recognized that I needed hospice, so she began setting that up for me, and that is just one example of many.
dmmeckes
5
|
August 9, 2017
Using the services of First Choice has been a blessing! It's provided respite care for me and companionship for mother. Their staff is friendly, professional and willing to accomplish any task required. The caregivers help mother shower and dress, clean house, prepare meals, do the wash and make the beds. Whatever is asked, they accomplish with a smile.
Provider Response
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Services and Amenities of First Choice Senior Care in Little Rock, Arkansas
Resident Requirements
- Allows Patient Transfers
Companionship & Escort Assistance
- Companionship Services
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Therapies
- Stress Management
- Validation Therapy
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
- Sex Offender Checks
Transportation & Shopping
- Transportation Services for General Shopping
Bonds & Insurance
- Is Bonded and Insured
Financing & Payment Options
- Accepts Check Payments
- Accepts Insurance
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Care Management Services
- Residency Confirmation
About First Choice Senior Care in Little Rock, Arkansas
First Choice Senior Care is an independent company whose goal is to improve the lives of the clients we serve and their families. Unlike any of our competitors, Kayla Stephens has spent her entire career caring for seniors and this is her passion in life. We take great pride in our caregivers, and our goal is to exceed your expectations in all that we do. Our purpose: " If there is a voice, it is meant to be heard. If there is a hand, it is meant to be held. If there is a heart, it is meant to be touched. At First Choice Senior Care, we devote our time listening to the voices, holding the hands, and touching the hearts of our seniors." First Choice Senior Care, Excellence in In-Home Care! Call today for a free assessment.
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