Right at Home Metro Little Rock, Arkansas

Elmer "Butch" H

The house work helps. They are courteous, polite, and honest.

Joyce H_25

They come in and help me with housework and cooking. I like their promptness in returning calls, usually someone is there to answer. They adapt their schedule to my schedule.

Sue H_26

They take me places I need to go safely. I have been using them for 4 years. The caregivers are well-trained, and they document the care that they are helping me with well.

Richard "Dick" H_3

There are a lot of things that I can do and they help. They make my bed and coffee. They are open about things that occur. They work through concerns.

Gwen H_2

They try their best to send good caregivers to my home. They are easy to speak with.

Angela H_17

They take me where I need to go. I like that they give good care and they are always prompt.

Kimberly B_10

It has been a positive experience because they shower the client. I would recommend this agency because of their core values. They also follow up to make sure that we like our caregiver. They also introduce new caregivers to us.

Diane H_42

They clean and talk to me. They are the whole package. They're very personable and relatable.

MightyWarrior

They offer good quality care. They are well-run and communicate very well.

SouthB26

Staff and owner went above and beyond to exceed our expectations. Highly recommend them and appreciate they did for mom and our family.

Anonymous_1724157129

They are dependable. I like the fact that they debit our payments.

Becky R_6

The caregivers help by getting my father in and out of the shower. I am comfortable with the agency.

Rebecca G_11

She has found a person who will help her and doesn't make her feel like an invalid. I would recommend them because of their communication. When caregivers first started coming, they came and introduced everyone to my aunt to make sure she felt comfortable.

Robbi D

Now that we have the right caregiver, it gives us the peace of mind to go to work. It took years to find the right caregiver. They were not consistent for a while.

Kemberly L

They could have empathy. The communication is very good. They follow through. I like doing calendar events on the website.

Susan P_22

The client has to have someone there. The caregivers are there for her, and they are dependable. I would like to see the agency become more affordable. If you don't have to have someone 24/7, then it's great. However, needing constant can be too expensive.

Letha S

They help me get around. They have been very professional.

Anonymous_1719220192

I like that they have been helpful getting things done. Everything is going fine.

Sandra "

She has gotten some companionship that she didn't have before. It has also taken some workload off of the family members. I like that they have been very communicative.

June J_4

This experience has given me a sense of well-being. I would mention to my friend the quality of care they provide for me and their devotion.

Ron G

I am not sure if there is anything the agency can do to help more. The agency has been really nice. The personnel have been good.

Donna T_22

They give us a caregiver so we don't have to do anything. It was easy to get started.

John S_116

It's better to have someone here then no one at all. I haven't had any problems with them.

Leona M_4

I have nobody else. My caregiver helps me dress, does my laundry, cooks my meals, and does my dishes. I like that they are prompt and the amount of care they give. I also like their friendliness.

Caitlyn S_1

The provider took me for surgery, picked me up, and took me for the follow-up visit so she made that possible. I liked that the person was prompt and I was informed when they would come.

Rhonda C_5

They could spend more time to really engage with her on her level. They are always switching workers which also makes it hard. They are responsive and easy to get in touch with.

Tiffany B

They sent a caregiver that fits the needs of my father. They go above and beyond to accommodate the personal needs of the customer.

Randall A

When they send someone out here, they could make sure they are doing what we need them to do. They could improve with being organized.

Provider Response

Lavonda S

Valeria comes in and cleans like it is her house. I like that we have the same people showing up all the time. Even the replacements we have met before.

Kay C_5

They have made my experience positive because they took me places when I couldn't drive, and they were very flexible with helping me. I would recommend them because they are friendly, flexible, and I enjoy visiting with all the caregivers!

Caitlyn S

They have made a great impact because they have shown up, and are prompt with their time. I would recommend them because I can always get in touch with them, and they always call me back. They have good communication.

Charmaine S

They listen to your concerns and help a ton. They communicate with you.

Kate H_3

I can have a life and know that she is cared for and can be in her home. I feel like it is hard to find good caregivers. I have had to find some on my own.

117 M

They satisfy my needs. They could improve communication.

Arthur W_3

They have helped the most by finding someone who shows up and is regular. I would recommend them because the person I have working for me has been doing a good job. Management is prompt with informing me when they cannot be there.

Provider Response

Eva H_5

I couldn't do without them. I'd recommend them to somebody.

William "Jack" K

They give me someone to talk to. They sent me good caregivers.

Bonita M_1

The services are more positive than negative. I like Right at Home because they keep in touch with me and make sure I am doing well. I like the care.

Kristen L_2

The people that come to the home make it a point to have her enjoy that time. We can leave her without her being traumatized, we know she'll have fun. I don't have anything to compare it with, but they provide people that come on time, and they check up on them. I think it's a good organization.

Lois W_5

They have helped with bathing. They show up and they call when they can't come.

Dale D_3

They are on time and do a good job. I like that they do what they say they will do. They are good employees.

Mary L_46

I like them because I work, and when I'm busy with that, I don't have to tend to her, they do. I like that they're in house and they can pop in whenever.

Provider Response

Anonymous_5726

I think when they are with one of their customers, they should keep their mind on where they are and what they are doing. I would like them to train their helpers better in things like food handling and washing hands regularly.I feel like my food is touched by other people's hands a lot before I get it and I don't like that.

240 Walter "Jiggs" R

They make things easier for me. I know what they are going to be there.

Tricia J

Laura is very good with my dad; she takes care of him while She is there. I would like more communication; I feel like she needs more hours.

Zain C

They have been consistent with being here and they have been doing a great job with my mom. They are thorough, on time, and they have an on-call service.

Anonymous_5634

There is nothing that I can think of that Right at Home could do to make his life easier. Right at Home has helped take over some of the nighttime watches. Improve the consistency of the scheduled visits.

Bebe J

The caregiver that was supposed to come, but never showed up. I need some help. I haven't received any care from them in a long time. The caregiver that was supposed to come, but never showed up.

Provider Response

149 P

I have a husband that can't move around well and they help me with him. I like the people they have working for them.

Provider Response

Clay C

They provided care when I was sleeping. They had prompt responsiveness and good care.

Richard "_2

It makes it easy for me. I like the services and the flexibility. They don't have a minimum. You can get them for just one hour a week.

Becky W_5

They have helped the most by helping Betty with her eye drops and I can't get out there to do it. They seem to have a lot of turnover in the company.

Lorene W

I did not get to use them a lot, it would help me with stress. They were down to earth, kind, and understanding.

Robbin F

They have helped me the most by responding to me well when I call or ask questions, and they find substitutions if needed. I like the caregiver they sent me, she is consistent, and she follows up with everything and is a hard worker.

120 John B

They took him to appointments. He was pleased with the drivers and aides. I like that their location is right in our building.

Connie T_6

They send the right person at the right time. We love our caregiver. She is intelligent and experienced.

Lindy H

They do things I wouldn't have time to do myself. I like The staff especially Lauren. They go above an beyond.

Stephanie A_4

There is someone there to keep an eye on him. They are very professional.

Debbie T_7

They have helped me the most by helping me take care of my husband. I like that they are always there when I call them and theyh are very helpful.

Trish J_1

She helped with showers and meals. I liked that they were really good about pairing up the helpers with the patients.

Rod C_1

They help him with daily tasks. They help him with meals. I like that they are very reliable and professional.

Dane R

They help take care of my mother. They work with us and are very helpful.

Jill G_4

I have more free time. I see it as a "ma and pa" type company. They give you personalized care.

Phillip W_2

I have to come home and clean up what they don't do. They don't show up on time or don't come some days.

Mary

We're using Right at Home Metro Little Rock, and it's going fine. We have no problems. Just my husband has gotten better and we really no longer need their services. He got out of the hospital in March and we started using Right at Home about March 8th because I needed help with him, but now he has gotten stronger and better and we no longer need their services anymore hopefully. They provide mostly companionship, so that I could leave the home and feel comfortable with him having someone here with him if he should need something. We did not have any problems whatsoever. We had several people come and go, but everyone we had was just wonderful. We never had any problems with theft. I never felt uncomfortable with them being in the home. We didn't have any problem with communication. If I should have a problem, all I had to do is pick up the phone and call Debra. Mostly, my problem was with our insurance company and she worked extremely hard with our insurance company to get us the money that we had paid in reimbursed. We never had any trouble with the company itself and she has worked for us. I would highly recommend them. They're more like a family than a company.

Kathy F_13

They do the things for me that I can't do. They are wonderful. They are really good.

239 Marion B

It's important that we have someone with him. They always provide us with replacements. They have never left us without someone caring for him. They watch him so he won't fall. I like that they are very reliable. They are reachable over the phone.

Becky K_3

They do all they can. They look after my husband. I can't suggest anything for improvement. I like that they are here when we need.

Donna G_9

I am able to work and I don't have to worry about my dad. I like that they make sure my dad is taken care of. If a caregiver is not around the office will call us and a nurse may even come in.

Gregory H_2

I needed a little more extra assistance. I needed someone for a few days a week. I was trying to help myself. It gave me a better range of motion in addition to the help I was getting. They were fair and were prompt.

116 J

They are always available when I need them to come over. They are always on time and on schedule with their visits.

Kathy J_6

They are flexible and there for my mom since I work. I would recommend them because of their level of care and flexibility.

Harold S_7

They are a lifesaver. They have changed my life. It's a pleasant experience. I feel better today than I have in years. I can't say how much I appreciate them. They are the greatest. They do what they say they are going to do and are above and beyond.

Gino R

They are helpful by doing everything that he needs. I like the service that they provided.

Anonymous_4858

They sometimes helped me to get dressed. They helped me to my wheelchair and helped me out of the wheelchair. I was pleased with most everybody's care. They tried to help me improve my skills with my limbs.

Carol Z_1

She helps me with everything she does! She just keeps working to do everything I need to do. I like the home health aide that they gave me.

Al H_1

They take over. I do not have to ask questions. They should make sure the substitutes know what to do. The new Sunday morning person they sent because she can come over Sunday morning. We thought we would have the same person. They are reliable. Their caregivers have training. They know what they are supposed to do.

Gayelynne C

I can call them if I need extra help. They will try to accommodate all of our needs and set up new services as needed. They are very prompt with this. They also make connections to other medical personnel. They are very personable, they hire good people and they are consistent.

Dr. K_1

The care allows her to stay in her home. They are responsive to our needs.

Wanda M_3

The services have given me peace of mind, knowing that my mom is taken care of. The agency is consistent.

Traci F

They help her with anything they help her get around the house so she doesn't fall. I like that they are very attentive. The caregivers are well trained and experienced.

Nikki S

I think the agency is having some growing pains. I am happy with the services overall but we need the weekend care. We need someone to help administer her medications and sit with her. The agency needs to provide weekend care.

Patricia M_31

I don't think there is anything more that they could do, we just don't really need them. I don't think they are doing us any good. He doesn't need to have the services for dressing or showering.

Provider Response

103 Sam L

They helped me get going again. I liked their professionalism and the results of the services. I couldn't say enough good things about them!

133 Max G

They help me do things I cannot do. I am able to get to know the owner. She is personally involved with picking clients.

314 Lindy B

All the services have been great. They look after me.

Anonymous_4313

It's important for to us to have one caregiver just for us to provide that care. They need consistent caregivers coming to us. We just want one caregiver to take care of us.

Nancy W_28

If they couldn't have provided the care, I couldn't have gotten my surgery. I like most their professionalism, promptness, and quality they provide.

Cheryl M_14

I could not go by myself to the surgery so it took a lot of relief off of me. They came over to interview me about the services I needed. They were very through and kind.

Nichole B

Things are in order. They do facilitate things for the day, and I like that very much. I'm a person of order, so I like things to be given in some order and not in disarray. I like the services they provide. They aren't up one day and down the other. They're very even, so therefore, the quality is good overall.

Gail N_2

They take care of my mom and maintain her safety when we can't be there. They are doing well to provide personalized service.

Tommy J_2

They help me to move and get up. They send well qualified people.

Doug S_12

I liked the help we got from the people that came for 2 or 3 hours. I liked the friendliness. Lauren came and visited us and we signed up for it. The people with her were nice.

325 J

They are always here helping! They help me with whatever I need help with, and they check up on me.

Herb S_2

They show up when they are supposed to. We have had outstanding service from them. The client loves the caregiver who is sent.

Rita O_1

They gave personal care and showed an interest in me. I like their location, they were right where I reside.

Robert M_37

It saved me from doing a lot of work. I can't do all the work myself. Christina, the tech was very good. She would do anything I would ask her to do.

Connie H_7

They went according to my schedule and I didn't have any problems. The staff and caregivers were all great and they were convenient.

Joe F_3

They do his daily duties. They haven't missed a time that was scheduled, until today. He likes their service.

Wendell H

With my therapy, they have helped me to really recover from my surgery. I have hand movement now! The caregivers are really good. They help me with my therapy and do whatever I ask of them. I appreciate them.

Ron C_2

Without them I have a tough time taking care of my wife. I can trust them because they are very dependable. They are very personable and they know when the workers don't show up or when they aren't doing a good job. They are in tune with their workers.

MrsJC

We had Right at Home in home care for my 86 year old father in law for several months before he passed. Our caregiver, Miss Lisa, was a blessing to our family - she was not only professional but kind, caring, good humored, cheerful and compassionate. Her gentle nature was perfect for my father in law and he looked forward to seeing her. She became a trusted part of his everyday life and she always was so sweet and kind with him, especially as his dementia worsened. I cant recommend them enough.

Jessie B

It met our needs at a particular time. They could be there when we could not. They provide excellent care and they are willing to make adjustments in scheduling.

Nancy A_10

They gave him excellent care. I most appreciated that they kept him company. I liked how personable everyone was with my dad. They were kind and friendly.

LibbyPen

I can't express how impressed our family has been with ALL of the staff at Right at Home Metro Little Rock! Lauren has hired an incredible team to support her(Shout out Amanda) and their clients. We feel special, valuable, cared for and peace of mind knowing our parents have the care they need since we live out of town. Our parents absolutely LOVE Cheryl and we couldn't be happier making the choice to partner with Right At Home. She is on time, beyond helpful and we get fantastic communication from the office. When the time comes for you to hire in home care, Lauren is your gal and you will be glad you gave her a call! If there were 10 Stars it wouldn't be enough to sing their praises!!

Dorothy S_4

They take care of his things, like cleaning his apartment and getting his groceries. I don't have to do it, which helps me. I like that they are easy to talk to and work out problems.

Melody R

I'm very pleased with our caregiver. I'm surprised how much it helps to have someone here. I'm amazed how much it's helped me as well. I like their flexibility and that it's a backup. I've been able to talk to them and feel that they've been forthcoming and present.

Dennis/Nona G

They are particular about matching the caregivers to the clients. They are friendly, easy to work with, and the administration is wonderful and caring.

Mimi2008

My mother has Alzheimer’s and I am her primary caregiver I hired Right At Home to come in through the week so that I can continue to work They have been very helpful It took us a few tries to find the right caregiver for us but that is to be expected They have been very accommodating to meet our needs and work really hard to make sure we have everything we need This isn’t the first company that I have used but I’m so glad I switched to a company that cares

Victor S_1

They are really caring to her. They are good overall at meeting our needs.

Tiffany S

Right now, it's more of financial problem. I really like the communication and the flexibility of the owner. She is very acceptable. She solves problems.

Holly

Theresa was always looking for work to do. Went over and above what I expected in caring for me and also doing house work.