BrightStar Care Greater Mobile / Baldwin County Spanish Fort, AL

Ruth R_24

We didn't need them as badly as we thought. BrightStar care was prompt and always came.

Fred _3

The services have really helped my mother. I like BrightStar Care because the caregivers are friendly.

Amanda S_5

We would be in and out of the hospital more without them. They have done everything they can to help us.

Aaron B_2

They came out and did physical therapy. I like that they are great. They were very professional.

Frederick H_4

I wish the caregivers could have longer visits. The caregivers this agency had were always on time.

Paul K_15

The send CNAs to help. I like the responsiveness.

Janet _5

They are cheerful and bright. They have become more responsive. They could have better communication.

Travis P_1

They need to be here on time and where they are supposed to be. They need to show up.

Mary A_55

They are considerate of her needs. I like that they are dependable and reliable.

Gena B_1

They do the household chores that I can't do! I like that the caregivers do a great job.

Paul M_16

The caregivers clean things up and that sort of thing. They have great personalities too. I like that the agency is very considerate.

Stephanie S_3

Without them, I wouldn't be able to have home infusion. I like the way they care. They always answer my questions and have people available.

Anne G_8

It took the pressure off of me, they're very well trained. Most of the workers are CNA's and some are registered nurses that were picking up extra hours. They made my dad's last days good. I have been recommending BrightStar Care, I tell people that they're above all the other agencies.

Steven G_4

They need to be a little more motivated. They need to be a little more prompt with their scheduling.

Paige W

It has taken a boat load of stress off my mind every day while I'm at work. They have done what they said they were going to do, and I haven't had any surprises.

RoseMarie H

I couldn't have done without them. I was a big invalid. They came through.

John W_35

They are very dependable. When we need something or something changes, they are very quick to respond. The staff is very honest and willing to provide me with feedback to find solutions.

Guy D

They have been flexible with changing the appointment times so I can get back to work. I get personable services because the nurses are very friendly, helpful, and they explain things to me.

Sammy H

They were cheerful. They were prompt and knowledgeable.

Jan S_8

They need to send the people that my mother is used to and likes, but not the new ones. They just quit sending new people. They mostly send people that my mother is used to, but they are sending new ones as well.

Thomas M_7

They help her with her baths, medication, food, and takes her to her various appointments. She does the washing and really helps everyone out. The caregiver that we have is very reliable and never calls in sick. If she does call in, she gives us enough time in advance.

Jere H

They handled the infusions very well and it worked very well. I got a lot out of it. They're very personable, but professional at the same time. They show up on time and do a great job.

Chris S_6

They did great care and followed protocol. The wound is healed now that they were taking care of. I like that they work with me to get her to the appropriate care experience.

George B

She is here when she is supposed to be, and if I have any questions, they answer it. If I need her at 2 AM, she will be here. I love the nurse, and I love the care. If she were to be unavailable, I know that they would get someone else here. I have used them myself for wound care, and I have never had any complaints.

Rosemary T_1

They helped getting me back and forth to the doctor. I liked that they were friendly when I called. They would give me more information than what I would ask for.

Preston M

They make life easier. It allows us to go and do things while someone is here with my loved one. We have a caregiver that is outstanding, but we do not like having multiple caregivers come because we have to explain everything again.

Robert S_24

The nurses really seem to take an interest in how comfortable they keep them. They could send people who have expertise in the area they will be treating.

Cathy T_2

He was narcotic so it gave me a chance to rest. All the nurses except one were caring and compassionate.

Bobbie H_1

They helped me the most with helping me to flatten my knee. The caregiver knew exactly what they were doing, and they gave me really good care. They helped me with my needs and was very professional.

Amber T

They came and did excellent blood work. They did an excellent job for that short period of time.

Shilah V

We've never complained about using them. They were willing to see our patients. They pick the patients up quickly.

Patricia J

When I have had them, they take time and hear my complaints and my needs. They're on time, efficient, they know what they're doing, and they take care of their clients.

Barbara M

They took care of me and my husband. They were all CNA's and they were all qualified and very personable. They had been providing services for my husband for the past couple years.

Joseph P

When they come, they do things for me that I couldn't do otherwise. They are reliable and punctual. They do what they say they will do.

Anonymous

They could make sure the scheduler understand that they need to work with me. They don't always work with me. We have good weeks and bad weeks. I try to have them send me the same people so that those caregivers are used to taking care of my loved one, but they don't always do that. They send people right out of orientation who have no experience at all, and they don't know what to do.

Helene T

I do get feedback and I can call them. I have the ease of communication with them and I'm happy with the caregiver they've sent me. I live across the bay and it's very hard for them to get here sometime if there's a wreck or anything, so I want somebody that I can depend on, who cares for me, and knows where I like things. I'm a long-term care person. Even if I could do things when people help me up to get around, I'm very unsteady. Sometimes she has to just literally be right there with me when I'm walking. It just depends on what I'm doing. She knows how I like my food fixed.

Margaret S_12

The caregivers worked with me and explained everything to me so that I could understand it. When my caregivers came, they made my life much easier. They were always there when they said they would be there.

Keith S

It has all been positive so far. BrightStar Care is right on the button with whatever we need. We don't have any complaints, and the caregivers have been very good. If we have any complaints, we let them know, and they correct it.

Donna V

They are very professional and asked all the right questions about our situation. They were able to determine what our needs were. The person they sent out was very sweet and calming. The overall experience was fantastic. The services were provided overnight.

Tamra

My dad really likes the caregivers from BrightStar Care North Mobile/Baldwin Co. who come three days a week. It's all been positive. Rachel really cares about my mom and they are all very honest and open with my dad. They tell him to take a nap when they're at home because they will take care of my mom. He trusts them enough that he can relax a little when they're around.

Joe W

BrightStar Care is great because they were willing to do whatever they say they will do. BrightStar Care helped me with my stroke and did a good job in that service.

Dolores T

BrightStar Care is a good company that helps me to stay home. The services allow me to have the help that I need to get around.

Kimberly B

BrightStar Care is very accommodating. I am always able to talk with a person in the office. I have a lot of concerns, and BrightStar Care is always available when I need them.

Connie "Trey" L_1

BrightStar Care is reliable, competent, and on time. BrightStar Care provides front door service.

Bernadette D_1

BrightStar Care is caring. They cater to what your problems are. BrightStar Care has been wonderful.

Edward S_1

I would recommend BrightStar Care because I liked that I could get caregivers on a short-term basis. Having BrightStar Care made my life easier because the caregivers would take care of my loved one and get him up in the mornings. They would do some of the jobs that I used to have to do.

Clavel W

BrightStar Care discontinued my services without notifying me first. They just stopped showing up. I was so shocked about that. BrightStar Care made my life easier by having caregivers in the home to help me. I couldn't do anything for myself at the start of the services.

Cathy C_1

I feel like BrightStar Care highers quality people and that they are concerned about the quality of their employees. The caregiver from BrightStar Care gives me time to do what I need to do away from home. I am able to leave the house and not worry about my mother. I've occasional had other people come in and help, but I didn't feel as comfortable with them. BrightStar Care gives me peace of mind and emotional rest.

William M_5

BrightStar Care has compassionate nurses and checks in periodically to see how we are doing. BrightStar Care has helped make life easier by answering questions and sending a qualified nurse.

Irene M_1

BrightStar Care is very efficient. I have always needed help, so I really need the help I get from BrightStar Care.

Kimberly E

BrightStar Care is made up of very endearing, sincere, and genuine people. They are willing to help out in situations, especially if you don't have family to help you within calling distance. They are like family. BrightStar Care has made life easier by getting me to and from the hospital each day to see my husband.