Willow Falls Senior Living

Robert

My mom just recently moved into Willow Falls Senior Living. She is in their independent living. The layout's great. It's a nice place, well kept, and well maintained. The people seem nice too. They still have some activities, but they're kind of restricted because of COVID. I think my mom's going to play bingo, so they have that. They also have a movie night. She liked her first couple of meals. The dining area is a nice little area. It's well-kept, clean, and there's plenty of seating for everybody. Everyone's kind of sitting around talking, so there's a lot of interaction between the residents of the place. I can't complain about anything yet. The staff's very friendly. They are responsive, very nice, and when I call, they respond very quickly.

Ginny

I toured the independent living at Willow Falls. It was very nice, it was secure, and it was well maintained. I saw some of the people who live there sitting together in the hallway chatting, so it seemed like a very positive social environment. The staff was very nice and communicative. They gave me all kinds of details, answered all my questions well, and asked me the right questions, too -- they interviewed me, in a way. The rooms were well accommodated and they had everything we needed. The one thing I didn't care for so much was that it was right in Crest Hill, so some rooms looked out onto a parking lot. A couple of rooms, though, looked out onto this beautiful little pond. Their restaurant/cafeteria area also looked out onto that pond and a grassy area. That was very pleasant, and I thought my mom would really enjoy that because, like her table right now in her house, she gets to watch the squirrels and the birds. I thought that was very nice to have the eating area and the common area looking out over that area. I thought the facility was roomy and well maintained, and it was easy for people to move around. They had elevators too. It seemed very homey and not institutional.

linda587425

I was very impressed with Inn at Willow Falls. We had gotten there just after lunch, and everything was cleared up, but the food smelled good. The rooms were a good size. The unit that we had picked out for my mom had a little living room area, a kitchenette, a little bedroom, and a good-sized bathroom; it was just what we were looking for. They had a swimming pool, an ice cream parlor, and a little store where you could get stamps and little things that you might need. They had a little area for reading books with a fireplace. Overall, it was very pleasant and very homey. They had a lot of different levels of community, including independent living, assisted, and memory care. With the memory care section, they offered fall alert buttons for when they fall and can’t get up and so they’re able to go and walk around. It was a beautiful place.

Nanette383828

Willow Falls was a very nice place and very comfortable for older people, although we were not able to go into the rooms because of the price. Everything was nice, and it had a very homey feeling.

Jona136172

Willow Falls is the one that we moved my mom into. They feel like family. She has been in there since the first week of May. The staff is really good. We are pretty pleased with the place. It seems to be going very well. My mom seems happy.

Herbert384072

I visited Willow Falls. I was very impressed with all of the amenities. The facility itself was clean, nice, and a good size. The staff was very helpful, and I was very impressed with them. I was very happy with the layout of the rooms which had a living room, a bedroom, and a kitchen. It was small, so you would not have a lot to take care of.

BarbiDoll425474

Beautiful facility; wonderful people; spoke with a resident who said he was very happy there; This was #2 on my list of preferences for my father, and that was only because one other facility had lower costs overall I would recommend it to anyone looking for assisted (or independent) living. The independent village was so inviting. I'd love to stay there in time..

Debra124064050

Willow Falls was very nice and clean. The staff was very pleasant. They had a lot of services, like transportation to go out to lunch and activities in the centers. The prices were more reasonable. The dining room was set up more like a restaurant with China and table cloths as opposed to a cafeteria. It was very nice, attractive, and homey. I really liked that the activities were posted in the elevator, so it was very easy for any resident to look and see what was coming up at what time. It was very well done.

Robert122219150

They showed me one of the one-bedroom apartments. The place's atmosphere was wonderful and bright, and it housed a small number, around 78, of independent people. They don’t serve supper, but they had hot meals for breakfast and lunch. They also had a beautiful pond full of fish.

Tom113701650

My mom is at Willow Falls. She loves it. She is enjoying the freedom. She likes the fact that she downsizes. She gets her meals. She makes friends. I will recommend it to others. I will say it is a caring community. It has good people helping the residents, and it is very handy to their needs, like grocery shopping.

Liz37

Willow Falls was a nice place. They have a swimming pool and a large walking trail around the lake. You would get two meals a day there. They have a little store and a beauty shop. They have different kinds of activities. They also have a bus service. If you don't have a car, the bus will take you to the store or to the doctors. They would also do excursions to places.

Norm2

They were very informative, and they gave me a tour. They were accommodating. They followed up at a later time to see if I had any questions. Willow Falls seemed like a nice place. I knew several residents there, and they were happy with it. They had a pool down below, an exercise room, and a community room that was being utilized by several residents. They had a choral group that was practicing.

Caring105840450

Willow Falls is very similar in layout and in what they have to offer in comparison with the other place I've seen, but their apartment rooms are smaller. It is still spacious compared to a lot of them I looked at. I just went for the tour, and everybody was friendly and helpful. At Willow Falls, they actually go to White Sox games and travel a little farther. They have a library, a gym, and a swimming pool. They even offer a service where you can own your condominium or townhome across the street in one area. You can kind of live your own life, but if you can sign up a la carte -- like maybe you don't want to cook your own meal -- then you could have three cooked meals brought in.

Caring97314150

Willow Falls is one of my favorites. The rooms were like small apartments, and they were all very nice. I got a feeling of freedom of movement for the people. They have activities. I had all my questions answered. It did not look like there was any problem with the upkeep.

Caring1331

Willow Falls Senior Living Community was lovely, and the people were very friendly. They answered our questions, gave us a call back, gave us more information, and they were very, very nice. We have friends that are in there, and they like it.

Househunter

I have a close friend living at Willow Falls. He first lived in the Condos (independent living) and now has moved to the assisted living side. I can't say enough for the staff. They are patient and attentive. The facility is a nice size so that people know each other by name. Definitely recommend this facility. It is probably not the lowest priced, but definitely a quality home for those in need.

Caring72102050

Willow Falls was not so far from my house. It was very nice. The staff was wonderful and I thought they were top notched. The only thing I didn't care for was they had a refrigerator and a microwave in the room which I don't think was necessary. They had an old fashion store that had ice cream and when I was there, they were making popcorn. However, there were more people sitting outside smoking and you had to walk right through them. I would have thought that if you want people to sit and smoke, they had to put them somewhere else. They needed a smoking area for their residents.

Lori12

My sister found Willow Falls and we chose them over other communities because of their memory care unit. I think they do a great job. They're all very attentive to her and the other residents there. I think they employ the right people who care a lot about other people.

Julie9

My 93-year old mother has been with Willow Falls for almost 9 years. We are extremely pleased with Willow Falls. The care has been outstanding. I don't think we ever had a concern. My mom is mentally and physically very well. She's very appreciative of all the excellent care and friendliness. They're like a family to her.I this she's probably there the longest now. She's used to the routine. She's used to her apartment. Infact there are times that she's just very happy to be there because she can come and go as she wants. If she wants to entertained she would play bingo or go to a book club. She goes to church and church functions. My mother is a reader and they have a great library that she's just very happy with. She keeps busy. My brother and I couldn't be more pleased with the place that my mom chose to live to 9 years ago. The structure is kept in an excellent condition. It doesn't smell like a nursing home. When you walk in, it's very pleasing to the eyes. It's just a very nice facility to enter. One good thing is that the people who work there have longevity. There's a lot of continuity with the aides in the dining room, in the office, in the nursing staff. There's so much expertise and continuity that makes Willow falls such a wonderful place.

Nancy40

Originally I had taken Sylvia, a close friend to Willow Falls and see the place. Her sister had Alzheimers. When her sister died in 2009 and Sylvia started showing signs of Alzheimers last May. We just knew that she needed to go somewhere. Willow Falls is really such nice place for her. The staff is great. They always seem friendly and helpful.They know what you need before you need it.They've always just been very understanding. They always explain different things to me and answer my questions. I just feel that they really take good care of her.

Leann175

I like their location and I like the size of Willow Falls. It's not so large. Walking from the room to the dining room is not a daunting task. The place is clean. I like the carpet on the hallway. I love the activities they do. On Valentine's day they had party. They also had a party for Saint Patrick's Day. Every Wednesday, they have a happy hour. They play bingo too. They get people out of their rooms. My mom lives right down the hall from the chapel. She goes to the chapel everyday. They have rosary and a communion service and mass. They have things that are important to her. She's very happy there. My mom loves the food. It's good food and she doesn't have to cook it. I'm basically very pleased with Willow Falls.

Kathy171

I toured 3 facilities and by far I was impressed with Willow Falls the most. When I called for an appointment for tour, they were more than kind in setting me up when it was convenient for me. They explained that we'd get a nice tour of the facility. They would go over all the paper work and it would take about an hour. The person who I made the appointment with was the person who met with me. They gave us a wonderful tour and that was really impressive. The very day my mom moved in was very smooth. The apartments are just perfect. They are perfectly sized with the right amenities. I knew that my mom would be happy. Their activities were a perfect fit for her. I think one of the nice features is that we're Catholic and they have a priest who comes in once a week to do a mass. There are always caregivers around. They know my mom's name and my name. When a family visits they greet everybody by first name. They're more than happy to help us if we needed anything. My mom likes the food there very much. I haven't dined there yet but my sisters have and they all love the food. They have a nice dining room and it's very welcoming.

Dean2

I found the staff to be very efficient and friendly. I had no problems with them. They are very cooperative. Everything's going real well. My brother has been there for about a month and a half. He seems to be gaining weight. He likes the food at Willow Falls.