Question 1

What ongoing senior care training does the staff receive?

Accepted Answer

We  have regular training for the staff about memory loss and dementia, medication administration, resident rights and other important topics. The team also has access to a training database so they can get more training on areas of interest to them.

Question 2

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Accepted Answer

Each resident's physician is kept up to date with any changes. The team watches for any changes and promptly reports them to each person who is a part of caring for that resident including the family. The resident's personal physician can complete a cognitive exam so that you have an idea on how early or late your loved one may be in the memory loss continuum.

Question 3

How does The Waterford at Park Falls keep residents' families informed about their loved ones?

Accepted Answer

We like to show everyone what we are up to on our facebook page, mailers, phone calls and also email. We try to communicate with each family how they prefer to be contacted.

Question 4

What ongoing training does the staff receive in dementia care?

Accepted Answer

We have regular training for the staff about memory loss and dementia, medication administration, resident rights and other important topics. The team also has access to a training database so they can get more training on areas of interest to them.

Question 5

How does The Waterford at Park Falls keep residents' families informed about their loved ones' health?

Accepted Answer

We like to show everyone what we are up to on our facebook page, mailers, phone calls and also email. We try to communicate with each family how they prefer to be contacted.

Question 6

What programs or activities does The Waterford at Park Falls offer to keep residents engaged? How does the staff engage residents' long-term memories?

Accepted Answer

The Waterford offers a variety of activities for the residents. We can send you a copy of the activity calendar if you would like to see all of the fun things we do each day. We adjust the difficulty of the activity so that each resident can successfully participate.

Question 7

What transportation services does The Waterford at Park Falls offer to assisted living residents?

Accepted Answer

The Waterford has a wheelchair accessible community van that takes residents to appointments if needed.

Question 8

What safety features or security measures does The Waterford at Park Falls offer to assisted living residents?

Accepted Answer

The Waterford at Park Falls has monthly fire drills so if there were an emergency, the residents and staff would know what to do and where to go. We also have regular training for the staff about memory loss and dementia, medication administration, resident rights and other important topics. The team also has access to a training database so they can get more training on areas of interest to them.

Question 9

What makes the chef or dining program at The Waterford at Park Falls exceptional? What kind of menu can assisted living residents expect?

Accepted Answer

The menus at the Waterford change with each season. We serve more soups and heavier meals during the winter months and lighter meals with fresh fruits and veggies during the spring and summer months when they are in season.

Question 10

Describe the overall population of assisted living residents at The Waterford at Park Falls. What is their average age? What are their favorite things to do?

Accepted Answer

Both men and women call our community home. Their ages vary from around 68-98. They love the outdoors and like to sit on our patio on a nice day, or watch our indoor birds at the aviary in the winter. They like to spend time together playing games, listening to music, getting caught up on current events or just getting to know each other.

Question 11

Is The Waterford at Park Falls affiliated with a hospital if more care is needed?

Accepted Answer

We are not affiliated with a medical system as we allow residents to choose their preference for care. Home care, therapy and hospice services are more than welcome to join our team in providing quality care to our residents. We will try to direct you to services if we think you or your loved one would benefit from some extra services and attention.

Question 12

What places are near The Waterford at Park Falls or within walking distance for assisted living residents to enjoy?

Accepted Answer

There is a small park across the street where residents can go and sit at a picnic table. There is also a walking path that goes around the park for residents who are interested in walking.

Question 13

What techniques does The Waterford at Park Falls use to support memory care residents during mealtimes?

Accepted Answer

The staff spend 1:1 time with residents who need special attention to ensure they get the proper nutrition at meal times. We can also help to physically assist a resident who may struggle to use a utensil to eat on their own. We provide lots of verbal encouragement as needed too. We can also prepare food with different textures, consistencies or even cut the meal up into bite sized pieces. Sometimes residents are most successful when they eat with their hands for finger foods which is OK. Everyone's needs are different and being different is something to celebrate. It's important to meet each resident where they are at, and not worry about fitting in or doing something how we want them to.

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Frequently Asked Questions

What ongoing senior care training does the staff receive?

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

How does The Waterford at Park Falls keep residents' families informed about their loved ones?

What ongoing training does the staff receive in dementia care?

How does The Waterford at Park Falls keep residents' families informed about their loved ones' health?

What programs or activities does The Waterford at Park Falls offer to keep residents engaged? How does the staff engage residents' long-term memories?

What transportation services does The Waterford at Park Falls offer to assisted living residents?

What safety features or security measures does The Waterford at Park Falls offer to assisted living residents?

What makes the chef or dining program at The Waterford at Park Falls exceptional? What kind of menu can assisted living residents expect?

Describe the overall population of assisted living residents at The Waterford at Park Falls. What is their average age? What are their favorite things to do?

Is The Waterford at Park Falls affiliated with a hospital if more care is needed?

What places are near The Waterford at Park Falls or within walking distance for assisted living residents to enjoy?

What techniques does The Waterford at Park Falls use to support memory care residents during mealtimes?

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