Ensemble Senior Living

Stephen

I moved into Ensemble Senior Living. They need to work on, whatever they say is free and not shut it down. They said coffee was free and they let it be open for 24 hours a day and that's stupid. There should be a timeframe for it. It's been shut down for a week and I'm upset about that because I love coffee. I heard earlier that they used to have continental breakfast until it got too expensive because they put it out for everybody and everybody would just take whatever they wanted and go back to their apartment. They're doing stuff all wrong. There are all these notes all over the place. I hate notes because I'm blind. If you walk in, there are some seats to the right and the left of the entrance and they said that's for people that are coming in, not for residents. It feels like a company-run building. In the lobby, it feels like a business and I hate that. The lobby to me is where everybody congregates and talks and whatever, but not this place. This place is off-limits. They have some good points. The backyard has a pool, a pond, and a gazebo. It's nice back there, and it's got a pathway that you can walk and there's a dog park. They do allow animals. I love the high rise and I'm on the eighth floor. My window faces north. I can see Generations Credit Union across. The apartments are very nice. They're not that great about cleanliness. We clean our own place, but the lobby is cleaned by them. They do a really good job on the floor, but nothing else. My hand would go on something and I could feel dirt. I'm sure they clean it, but I don't think that's their primary goal, the floor is. They're constantly cleaning the floors. The staff is very nice. They've been helping me ever since I've been here. They always say, "Do you need anything?" because they know I'm blind. I give the management company a three because they do it all wrong. The only thing I don't like at this place is the management. I haven't even seen the manager or even talked to her. She didn't come to me and say, "Welcome to Ensemble." We make our own food. They have some activities and there's a lot that they could add, but I don't think they care. They have lots of bingo. We got a balcony up on the eleventh floor where we can go out and sit in the sun or whatever.

STILL WAITING FOR MY LEASE

Our apartment was never finished and not ready to move in, we stayed in the guest apartment but it was so dirty we moved into our unfinished apartment. Been here since February 2022 we viewed the apartment on November 2021 and we gave from November to February to get the apartment ready. We still have not received an updated lease since the original has had many mistakes. This place would be nice if we had hot water and heat on a daily basis. The maintenance employees are doing a very good job keeping up with the many problems. Lease here at your own risk!!!

Eneida

We are thinking of moving to Ensemble Apartments. We like it because its location is ideal, it's right off Route 410, and it has all of the stores like Target. They have everything, like theaters, right across the street, just within walking distance. And they have restaurants and doctor's offices and that's the reason why we chose to want to live there again. The apartment has a complete kitchen with all the appliances. The rooms are not enormous, but they are good sized, it's very convenient. They also have a studio, a 1-bedroom with one bath, and a 2-bedroom with two baths, it all depends on one's budget. Most of all, they have all the conveniences in the lobby. They have a cafe there, a gathering area, they have a gym right there, and then on the outside, they have the swimming pool, they have the pond, and they have a walking path, which is very, very nice. They also have a theater and a library, and they have wi-fi connections. Their apartments include all utilities, water, electricity, cable, and everything that you would normally pay if you own a home. So if you move there, you don't have to pay for that. If you could afford the rent, it's better than buying and then living in your home. Normally, if you own a home, you would have to have someone from outside come in, like a handyman or whatever to help you keep your home and your patio also. So we won't be doing any of that once we move to Ensemble. The staff is very sweet, even over the phone. They sent me the apartment diagram and they sent me the virtual tour. I saw it virtually first and then that's when we went back yesterday to see it personally. So they're very helpful, they're very diligent with the information and the people that were there, and they seem happy. They already have the September calendar up and each day they have activities, including Bible study which to me is important. Everything looks very clean both inside and the surroundings outside. And they have enough parking so that's a good thing. And naturally, it's a gated community so that's very important.

Jeanette

We chose Ensemble Apartments because it's 55+, and all the bills are included. It's an older building that was remodeled. It's updated and nice. My brother liked it because of its location. He used to have his house about a mile away from there. He likes that neighborhood, and he knows where everything is (like his eating spots). The staff members were very friendly, nice, accommodating, and welcoming.

jweaver1264

Unfortunately we already signed a two year lease. I wish I never moved in here. Nothing but water and AC/Heater problems since we moved in September 2021. The management staff has their days when they nice or not. The glass door in office were even coated with frost to block view of inside. I would not recommend this place management is unprofessional at time and even discuss tenants business with other tenants. I would like to speak to owner. The community is not fully gated around complex. We've have homeless or unauthorized people get in building. There is no security here even for the elderly and disable. Look somewhere else. Over priced to. We're paying $1,775 for a two bedroom.

Sylvia

Ensemble Senior Living is the one my mom's really interested in, since it's closer to where my sister is and where I live. Ensemble used to be Wedgwood. It is independent living. The staff was friendly and definitely helpful. We got to see 3 different floor plans. They had a studio, a 1-bedroom, a 2-bedroom, and a 3-bedroom, but we only looked at the studio and the 1-bedroom. It's definitely spacious and everything is new. It's been totally renovated because this particular building had a fire a couple of years ago, and it's been totally redone and remodeled, so it looks brand new. They always serve a Continental breakfast. They have an in-home theater, a conference room, a library, a walking trail, and a dog park. It's actually really nice. They don't serve any meals other than just a simple Continental breakfast.