Osa Heritage Homes - Richmond

George

My mom is at Osa Heritage Homes Richmond. We chose this place because I liked the setup and the level of care they provide. Just by visiting the house and the rooms she's staying in, I was very satisfied with everything. It was the best fit. They do games and stuff like that, but mostly they just watch T.V. and they eat around a table every meal. They make three meals a day and they have several selections. They change the menu every month and they ask if there is something that she does not like. So, they make something different for her. The staff is very caring, especially since she needs a lot of help. They assist her in getting up and getting in the wheelchair. They provide all the medical equipment. So, they have everything provided.

Mary

My mother moved into Osa Heritage Homes - Richmond. I like the amount of care that she would be getting. I like the caring attitude of the employees there. The owner was very helpful. It's just a wonderful place for her to be. I checked it out before I moved her in and loved it. It was an excellent experience. The building is very easy accessible and very clean. The care for the people is just awesome. They have a lot of activities, but she was not able to participate because she is back in the hospital now. When she gets better, she will be going back to the Osa. The cost seems reasonable for the amount of care.

Tom

We were able to visit Osa Heritage Homes in Richmond. We found it to be very nice; however, the price was too high. The gentleman who accommodated us offered to negotiate a lower price, but not by much. We enjoyed the tour though -- it was very good. He showed us their private and semi-private rooms and told us what the room rates included. We also met one person who was working there on a Friday afternoon. Everybody we met there was nice. The current residents appeared to all possibly have dementia (we don't know that for sure, we're just guessing). If we do go for it, we'll get the semi-private room, but my sister's husband will need 100% assistance, and that is not an exaggeration. He's in a wheelchair, so he needs assistance from the bed to the wheelchair, from the wheelchair to the bathroom, and then back again. He also needs assistance from the bed to the dining room, to get to his wheelchair, and to go outside and enjoy the views. It was a nice place and we enjoyed it, but I don't think he would like it. Everybody we talked to was nice. The tour was nice and educational, and the person who gave us the tour answered all of our questions. He also told us some things that we didn't ask about because we were not very knowledgeable about these facilities. We also met one other staff member. She was busy, but we were able to speak with her. It was her job to keep the place clean, and the place was really clean.

Osa Heritage Homes - Richmond review

...ever since her stroke on June 2020, my mother, 85 , has been a resident at this facilities.She has received the best assistance one can take in her conditions. This review is based on her own words. We are pleased with Osa Heritage Homes and their caring procedures.

Thediva12

The environment my Aunt lives in works very well for us. I don’t worry about her whether she is receiving good care.

Janice

Osa Heritage Homes - Richmond was a nice facility. I didn't see any activity, but it's still very new. There was only one resident there at that time. They weren't set up to have any visitation outside. The resident that was there was paralyzed, and I saw a nurse assisting her. There was not a lot of furniture in the facility, and there was no furniture on the back patio yet. I met with the owner and we just walked through, and he was very nice. It was a very clean, very nice, new home.