Orchard Park of Permian Basin

Yolanda

Orchard Park of Permian Basin was great. We saw both the assisted living and the independent living. The director asked if we wanted to see the independent living as well, and I said, of course. I was very impressed with the director. She was just really friendly and informative. The building would definitely be a 5. I was so impressed with the roominess of the living spaces that she showed us. She showed us empty ones, which was better because it's like shopping for an apartment. That was the only one that I saw that had that much living space inside of their rooms. I thought it was really great. The building and the room that she offered were definitely a 5. I didn't really meet any other staff, and we weren't there during dinner or anything. Their dinners and what they offer the residents for nutrition were above and beyond. The staff told us that they get snacks as well as their regular meals, and that was very impressive. I did not hear that from the other ones. I didn't meet anyone else, but I was very impressed with the building and the director. They had bingo, and the residents really love it. It was so funny. They want prizes like toilet paper and paper towels. They were very open about the visitation and about how families, daughters, sons, whomever are very welcome. They're very welcoming and inclusive, and I kind of like that. It seemed like nutrition was a big part of that area; of course, that's extremely important. We did not get to try the food or anything, but I was impressed with the variety and the amount. The residents would not be lacking or forgotten for snacks, breakfast, lunch, or dinner.

Victor

My mother has been staying in Orchard Park of Permian Basin. We had a rainstorm here about three or four weeks ago, and everything got flooded in that nursing home. The drainage was clogged up, and all the water flooded all the rooms. I think they're doing their best to clean it up, and I think they even have to replace the drywall. I've seen them singing in memory care, and they color; they have a little coloring section.

Danielle

My grandmother has moved into Orchard Park. They have been great. They are really helpful and friendly. She is doing really well there, and it has been really good having her there. She gets all the care that she needs, and I don't have to worry about her. The place is very clean and well taken care of. It's very nice. She has an apartment, too. They play games, they have exercise class, they do crafts, and they have gardening. There are all kinds of things, and they just recently started to allow visitations; we can go in and visit as long as we are wearing a mask.

Provider Response

Mary

Orchard Park of Permian Basin was very nice but too dark, and people were not friendly. We didn't feel warmth or love. The room we saw was way too small and seemed confining. We also saw several different ways that mother could have tripped, like different flooring of carpets and borders. There were some safety hazards that we weren't comfortable with. The person who gave us the tour was very knowledgeable and informative. The place is well-decorated and some people might find it comfortable. It was just not a good fit for my mom.

Jennifer

Orchard Park of Permian Basin was a fairly new, nice, and clean facility. The drawback was the apartments don't have much of a living room. You can't fit a couch or a chair. It had a bigger kitchen area, but they don't cook, so they don't really need it. The person during the tour was very nice. The dining area was very clean. They had a painting class going on when I visited.

Laura

Orchard Park of Permian Basin had assisted living and memory care. You go through assisted living to get to the memory care center, so I saw some common areas but not a room. The people were very friendly. The foyer was very welcoming. The activity calendars were packed with things to do for both the memory and the assisted living. They had service dogs come in and exercise classes. What I liked is the calendar explained what that particular activity was trying to develop or encourage, whether it was a physical activity for health or whether it was memory enriching or intellectually engaging. Every activity had a purpose and I liked that. It was full from Sunday to Saturday in both facilities.

Cynthia M

Orchard Park of Permian Basin was good. The marketing person who gave me the tour was very nice and very thorough. I saw some of the assistants that work with the memory care residents and they were playing some games with them. They also had an activity room mainly for memory care.