Brookdale Kerrville

Margaret

We would have chosen Brookdale Kerrville but it is not a skilled nursing facility and that's the only reason we didn't because I loved Brookdale. I loved the staff, and I loved the number of people. It was really good. However, it lacked the accreditation of a skilled nursing facility. I met their director and their sales director, and both were lovely people. All the staff members were very friendly, kind and caring. The dining room was almost like a family-style dining room, which I cared for. That was nice. They make sure that whoever gets there gets grouped up with somebody to be their friend there. So that they have someone to go along with them that's already in the facility to show them the ropes, and I really like that idea. They seemed like a wonderful place. It was top-notch perfectly clean. It was a very nice facility.

ReviewerVT060920231

We toured Brookdale Kerrville. I'm very new to this and I'm used to a lot of space, and it's possible that when I am finally ready for that type of living it will be just fun, but at the moment, it seems rather cramped. We looked at a studio and a 1-bedroom. They have a few 2-bedrooms, but nothing is available that we could look at. The layout was fine. The restroom and the kitchen were fine as well. Mainly, they just seem small. It is open and you could see out the windows. They had a patio outside, too. In the dining area, they were pretty much seated at tables for four. I had a meal there and I cannot eat most of it because I was allergic to it. However, my son was with me, and he said the food was okay. The place looked clean, neat, and tidy.

Tessie

There weren't very many outdoor areas at Brookdale Kerrville except for the courtyard. The dining room was small and I didn't like that they had assigned seating at dinner time. Other than that, I liked their activities. They had a musician when I went there for the tour. They also had a salon and a nice courtyard. The rooms I looked at were lovely, too.

Holli

I visited Brookdale Kerrville for my father. It's very homey. The staff feels wonderful, it's just an interaction with them briefly. I had the tour and then I've been in this room getting it set up, that's about it. I've hardly walk around I guess because of Covid. I''ve seen them doing activity, they have a guy there that really seems wonderful, enthusiastic and very engaging with the residents. So I was very impressed with that. I've only just seen it like on the tour, one of the setting of the room. The plan was to move him tomorrow, but my mom didn't get his Covid test yesterday, so I think it's still gonna be this week, but I don't know if we can get it done tomorrow. I guess it depends when we can get the Covid result back.

M.M.

Brookdale Kerrville was a really nice place and the people and staff were wonderful. But their facilities were not up-to-par, it wasn't new and a little bit older. But we noticed that they're so busy, their activities were awesome whoever the activities director is. The apartments were like studios and were really small although they have a separate bedroom, but they're closed in with no windows. The staff who accommodated me was wonderful. I didn't see any amenities, it was just a bunch of hallways with rooms, though they had a very small courtyard. What turned us off was that they had a small smoking area and it was really smokey. I don't think nursing homes need smoking areas inside the community. But their activities director was awesome.

D.G.

Our tour guide at Brookdale Kerrville was Theresa, and she was wonderful, very helpful, and has reached out to us more than once. The food was very average, and I really wouldn't have enjoyed it for more than one or two meals. The staff was pleasant, but the entire community needs refurbishing. We saw what appeared to be mold in an allegedly move-in ready apartment. There were very few activities that we would have enjoyed, and there's really not much of anything to do there. There's no pool as well. So overall, we were very disappointed.

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