Frank M Tejeda Texas State Veterans Home

HisVoice

This facility is not a place that I would recommend. They need to frequently monitor their staff and hire qualified and compassionate individuals, especially for the amount of money that they charged to have my grandfather placed there. I say "PLACE THERE" boldly because that's exactly what happened to my grandfather. He was not cared for properly and they did not make his room comfortable and or homey in any way. The TV was never turned on nor was the pictures of his family hung up much less open his personal box that was provided by us. I witnessed staff being rude and ugly through the window (of course due to COVID) so all I could do was file a complaint. He was told that " he belonged to the state and that he was never going home". I also set up a face-time chat and was never called. It took me calling 4/5 times until I was able to get ahold of anyone. When I saw my grandfather he looked extremely bad he had dried throw up on him and it was obvious that they had not been changed, checked on or cared for. Please think twice about putting your family member into this facility especially during this pandemic. We are not able to make sure they are being properly cared for, hear them, talk to them, or touch them. I am his voice and I hope that this can help someone else.

kathykjustme

My father has been a client there for at least 6 years. I wasn't happy he was having to live in a facility other than at home but under circumstances it was best place for him. They have a lot of activities there along with singing and games. Since he has been there I feel he has gotten great care, he always is clean and smells great.the caregivers always look upbeat and always polite and helpful. Never had any bad feelings that things weren't good. Had concerns in past not enough caregivers but now seems to be more working. all the employees have been great. The food seems like almost home cooked. At the present this virus going on and I pray for all the employees and residents. May God be with you all.

Provider Response

Wayne

My father is now in Frank M Tejeda Texas State Veterans Home. So far, it has been excellent. His room is clean. They have all kinds of activities throughout the month; they have something every day. They provide them meals plus snacks. The staff members are polite and professional. They have a huge wing where they do recreational activities and they have an area where they can watch TV. They also have an area where they could get snacks. The place is very well kept and clean. The staff is professional. They are cleaning the floors every night. You don't smell dirty diapers or dirty people there. It is very clean.

Provider Response

Shirley773734

My husband is in Frank M. Tejada nursing home, and so far, it’s pretty good. He appears to be comfortable. There’s therapy, a chapel, entertainment, a television room, and a dining room. It’s nice and clean and doesn't have a urine smell. I had lunch twice, and the food was good. The grounds were beautiful.

Robert122580650

I liked Frank very much because it had more of the level of care that my father needed, was closer to me, and provided more medical type attention, which was more suited for my father’s individual needs. It had a lot of trained personnel that could respond with a higher level of care for older patients.

Anonymous112057350

My aunt is in Frank M. Tejeda Texas State Veterans Home. She doing really good there, and she is happy. They have activities and outings. They also take her to her appointments. The rooms are nice. She is in a semi-private room. The private rooms are small.