The Bartlett - Assisted Living

RosaBeltranVillasenor

I had the oppurtunity to stay and be cared for through the rehab process after my full knee replacement. I cannot express enough about all the staff from nurses, administration and Doctors attentive services. I truly recomend the facility for there exclusive treatment and services! Blessings to all!! Rosa Beltran Villasenor

Tim

My dad is settled in. He's only been there for a week and a half, but so far the people have been very pleasant, very nice, and kind. It's been good and they're very attentive, so I would recommend them. The food is good too. We're also happy with the nurse and the care he's being given. His room is nice; it's a little studio apartment with a kitchen. They also have a nice courtyard area.

llh2878

DO NOT GO HERE OR PLACE A FAMILY MEMBER HERE IF YOU WANT FAIR AND ADEQUATE TREATMENT!!! Horrifying experience for my family member!! They felt unsafe and were treated like an extreme bother. The specific guidelines were provided by the doctor as to the care they were supposed to have and the results were haphazard to say the least!! For 5 days my person was told they had to have an evaluation before they could receive physical therapy and it never happened. So pathetic that it went as far as o...

MrsMAH

My grandmother has received the most amazing care since she has been at Regency. My many family members and I visit her at all times of the morning, afternoon, or evening and always find her in the best of spirits. She is cared for in the way we would care for her if she were at one of our houses. The meals are always something she enjoys and the dining room is large enough for family and friends to visit with the residents. My grandmother is always well groomed and happy. She has to option to ...

Stacey Barnett

I liked the staff members that I meet at Regency Assisted living center in El Paso very much. Everyone was very welcoming to me and my family, and we enjoyed our quick visit to view the facility.I was slightly concerned with the driving distance from my home on the East side of El Paso to the facility, but with a personal recommendation to use the facility I felt safe looking into it as a place for my grandfather to live.My wife was surprised with the affordable rates that we would pay, and expe...

commercesd

The North Hills Assisted Living Facility happened to be in the same area we were looking at in El Paso for our aunt, so we decided to stop in. They were really accommodating, despite our not having an appointment. They are very organized here -- and issue a regular newsletter to keep everyone up to date. We really appreciated that. It gave us a sense of how the facility is run. They announce events and resident activities such as luncheons. All of the activity rooms were nicely decorated, clea...