Cedar Bayou Rehabilitation and Health Care Center

g r

Completely under staffed and overworked staff. There are caring people there though you don’t see much of them. Mom was a higher functioning client than most and therefore was left on her own too much. Office personnel switches too much to be effective and can’t even begin to describe the headaches over ordering medications. Never got it straight and we ended up paying out of pocket for $$$. Food was brought to her room always cold and not balanced meals

DW

The nurses at Cedar Bayou Rehab have been really good, but I'm not crazy about the business side of it. The people in the office offer no communication, and they don't get your paperwork done. They really need somebody else in the office to take care of the business side. My mother-in-law participates in nail grooming, bingo, and little group activities where they play games. She gets three meals a day.

Rita

My father-in-law stayed at Cedar Bayou. When he first went there, it was really great, but it declined. Somebody else bought them out and you could really see how it had declined in terms of the food and everything. The nursing staff was good, their cleaning was not so good, and the food was horrible. They had their showers for everybody to use, and they would take the patients down there to bathe them. He didn't have that in his room. The rooms were really small. They're very short staffed and they weren't as clean. The nurses were doing the best they could with what they had.

dbhenderson

My grandmother was there for hospice care. She was only there for about 5 days before she passed. The staff was so friendly and super helpful. They even worked it out so we could get a private room since we knew she would pass in days. They brought us snacks, drinks, and visited with us to keep us updated of the progress. We were VERY happy with this facility and appreciate everything that they did for us.

guardian11

At first I was very impressed with Cedar bayou rehab in Baytown Tx. Since my grandma has been there it has went down hill fast. She Caught pneumonia. We got the news from my grandma of course. Expect very little communication from them they are way to busy for that. Even though they were supposed to contact us on changes of health. The button that is used to let the staff know about patients needing help is mostly a joke on that hall. I myself have been there and witnessed over a hour pass before a nurse even looks in. My cousin talked to administrator and asked if there was a staff shortage. His answer was we have plenty of staff but yet problem remain's along with many other problems. Have had problems with a nurse that has a attitude problem. Have complained twice about her. Have seen several very good nurses leave during this process. I get the impression some do more work than others and the ones that don't like it bother the others until they leave. Complaining to management is pointless at this place. They tell you what you want to hear and that is far as it goes. The rehab is only good thing about this place. Very nice people in rehab.

Marilyn29

We used Cedar Bayou Rehabilation and Healthcare Center, but we were not happy with it, and we are no longer using that facility. We had expectations about my father's care that we just felt were never fulfilled. My dad was there under a hospice program, and I did not think that the facility and the hospice care company worked well together. There was a lot of pointing fingers. My mother was spending all day there with my dad, and we felt that we would all be better off if we just brought my dad home under hospice care. The rooms were clean and the grounds were very nice; it was a very pretty facility. It was just our expectations about what my dad's care would be, and I am not saying it was anything bad, but we just thought there would be more and it never happened. And again, there was the hospice giver saying things that should have happened and the facility blaming the hospice. So we were just stuck in the middle of a situation that I'd have guessed was a bad situation to be in. But I don't have a real complaint about the facility. Again, we just thought there was going to be more therapy for my dad, and it just didn't happen. We just didn't feel like it was the best situation for my mother or for him. There were people on the staff who did a wonderful job and obviously cared about all the patients, not just my dad, and there were some people who just had a job, which is true in any industry, and were just there to clock in and do what they had to do. They did not give the appearance of liking what they did. But there were a lot of people there who were very, very good and were very friendly towards my dad and my mom, and I appreciated those people. There were some who did a good job and others who didn't. Again, nobody did anything bad. There were just some people who were better slated to do that kind of work. I thought the food was very good. My dad is kind of picky, and so my mother didn't like it because they've got everything he didn't want, but I think overall their food was just fine.