Brookdale Westlake Hills

Michael

Brookdale Westlake Hills reminds me of Beverly Hills here in California. It's got that type of atmosphere. Their building is a little bit differently put together but it's still nice even though it's not exactly the way I want it built. The people were very nice. They came over when we had our meals there during the 3 days that we stayed there. When I told them I would pay for the meals they said, "Oh no you are our guest." I met a couple of nice people, this lady asked if we are moving and I said I'd love to but I have a home that has to be sold before we make that decision. Because of the virus though, we decided to go ahead and keep the house anyway. The apartment that they put us up in Westlake was better than the guest quarters we stayed at another Brookdale facility we visited. At Westlake it was a real apartment that normal tenants actually live in. At the other facility, it's just a little area for people to come in and spend the night. It wasn't that impressive. I told the manager that maybe they should do a little bit of remodeling of the guesthouse to make it more appetizing to the person who would actually like to move there. He said they're working on it. At Westlake the apartment they made us stay was really, really nice. It was a 2-bedroom, the kitchen is built a little differently but it was nice that way. Everybody was very complimentable in how they spoke to us, how they dealt with us, they were just very nice. The food is good.

C.H.

My father is moving back into Brookdale Westlake Hills. It is very clean, very nice, the room has just been redone with new floors, it's freshly painted, and it's a good size. They've been very good at coordinating my dad's medical care, his trips to the hospital, and transitioning him to hospice. He was there for assisted living. The staff has been very helpful, very compassionate, and they're very confident. It's one room with its own bathroom, and it's private. They have book clubs, a dining room, there's a good menu, and I think they do music outside.

Teresa

My mom was at Brookdale Westlake Hills for rehab. The general appearance was amazing. It was beautiful and well kept. The inside was gorgeous. It was a beautiful place. Some of the nurses seemed a little cold, but most of the aides were very nice. My mom said the food wasn't so hot, but when I was reading the menu it sounded pretty amazing. They had bingo, and my mom loved bingo. There were a lot of events too. The food seemed good and the value was worth it.

Greg

I chose Brookdale Westlake Hills because of the location. I thought the place was really nice and well-taken care of. We met the staff and there seems to be a real sense of community. They have a library, onsite food, a beauty salon, they have community worship, transportation, and some kind of athletic exercise program. I had lunch there once and the food was very good. They have a wide range of activities like art class, multiple exercise classes, cards and games, and so on. I think their prices are comparable and competitive to everybody else.

Wendell Mayes Jr.

I was apprehensive when I moved into the Brookdale Westlake Hills Independent Living facility in February 2015. Would I enjoy the freedom that my wife and I had in our home? Would I be comfortable in my Brookdale apartment? Would the Brookdale meals be as good as those coming from my kitchen? Now that I have been in Brookdale for almost a year and a half I realize that my apprehension was all wrong. Brookdale is a wonderful place. I have all the freedom that I ever had—I can come and go as I please. I live in a very comfortable apartment and the meals in the Brookdale dining room equal or exceed those that I previously enjoyed. However, the real plus to living at Brookdale is being a member of the family of Brookdale residents and associates. Both are exceptionally friendly and the associates are ready and willing to help with any problem I might have. Brookdale provides both entertaining and enlightening activities every week. The calendar is crowded with concerts, lectures, games, trips to nearby attractions, and other activities. I can take part in as many or as few as I want; they are more than enough to keep me busy. I’m glad I moved to Brookdale!

Debbie H.

My father lived at Brookdale Westlake Hills for four years. From the day he walked into the community he felt at home. The staff did an amazing job of welcoming him and helping him get acclimated. They took the time to get to know him and his interests. The residents were friendly, helpful and invited him to join them at meals and activities. My brother and I were concerned that he would isolate since my mom had just passed away six months prior to his move, but it was quite the opposite. He took part in all activities from exercise classes, to lectures, to trips outside the community. We felt such comfort and peace knowing, not only was he in good hands and looked after, he was having a blast. When his circumstances changed and he needed additional care, the transition to Assisted Living and Skilled Nursing was so easy and he was happy that he could still interact with the good friends he made while in Independent Living. And we were thankful that we didn't have to find another community. My family is deeply grateful for the wonderful care he received.

Hilary1

My mom will move into Brookdale this coming February. It has a warm atmosphere and is convenient to my home. They have a smaller, warm, and cozy lobby and other sitting rooms for residents and families with fireplaces and a piano. We ate there a couple of times, and the food was the best of any place we visited. The room layout was the best with good wall space. They made very good use of the square footage. They have a nice outdoor, heated swimming pool.

Dana21

Brookdale Westlake Hills was the place I liked the best out of the ones that I saw. It did not feel high-end. There seemed to be a lot of activities but not planned activities -- just people circulating that seemed to know each other. It has favorable statistics on the length of time people lived there.

Susan R1

Brookdale Westlake was very upscale. I popped in without an appointment. The young man who showed me around took the time to introduce me to people, show me some of the facilities and apartments, and answer all pf my questions. I was there for a good 30 minutes. I thought he was very helpful. The grounds were very nicely manicured, and the grounds were very nice. Everybody I met and spoke to was very nice and very cordial. They have outings for the residents, some crafts, an exercise room, sing-a-longs, and they also bring some people in to play the piano. I thought it was neatly situated.

Rikki1

Brookdale Westlake Hills's atmosphere was excellent. They were friendly. The patients that were there were friendly, and everybody seemed to be satisfied being there. The rooms were clean and spacious enough. And they had enough activities that I think my father would be satisfied with.