The Pines at Bluffton Assisted Living & Memory Care Community

Kathy

My cousin moved into The Pines at Bluffton Assisted Living & Memory Care. It's a small studio, but it's got a patio, and it seems to be working out fine. I have tried their food, it's very good. The facility is lovely, it looks clean, and it's fresh without having a bleached smell. It's really nice.

Ursula

It was a very family friendly environment. The rooms were extremely small and really don't fit our needs. Also, I haven't totally discounted them, but they're not on top of my list. The staff was excellent: the lady that gave us the tour and the people that we met. They are very people oriented and family oriented. From that perspective, they're excellent. It's older, but it's very clean. It shows its age quite well. The hallways were narrow, but accessible by wheelchairs without any problem. I looked at a dining list, and it looked like they're very flexible at what they provide.

Reviewer#AT0312

We went here and the staff was very knowledgeable and thorough, and they answered all our questions. It was very clean, they had a lot of activities, and we were very pleased with it. I was very happy with it, and so was my mom. They have a library, a beauty salon, a craft area maybe, and the dining room.

Jacqueline

My husband was in here, that's why I am feeling favorable to them. It's a smaller community. I felt they were very caring toward their customers, and the physical presence of the place was appealing. It was clean, there were no odors, and the food was good. I ate with my husband a couple of times. I felt very comfortable for him, which is the reason it would cause me to investigate further if I decided to go in. The staff that I encountered back in memory care was wonderful. They were very dedicated to the residents. I felt they tried to help as much as they could. They were not confrontational. They were very much trying to support them and help them through their day. The ones that I came in contact with were very caring individuals and very interested in what they were doing. They did very well with meals. I felt that they paid attention to dietary needs, and they provided a very well-rounded meal, and it tasted good, too. Overall, it was kept very clean and organized. They had days when they fell short a little bit, but not enough that it would present a problem. I just think when you have a relative or someone in a facility like that, you expect excellence all the way around, and I think they just fell short a couple of times, but not enough to rate them low. They had activities every afternoon, they'd have crafts, people came in and read to the residents, and they had an outing at least once a week. I felt they tried to take as good a care of the people as they could.

Chadd

Impressed with personnels, Miss Arlene and Miss Netta. Very caring for my mother. Remembered all the family names and made us feel welcomed. Gives us a comforting feeling as to the care of our loved one.

Patty788470

It was an excellent facility that I would use absolutely. It was inviting. I would recommend it highly. The apartments were in good sizes, and there were choices of floor plans. It was a very nice and clean facility. The clientele were engaged.