The Gardens at Stevens Stevens, PA

bunnyrabbit

My MIL has been there for several weeks. Gave them a list of things she COULD NOT have to eat. She is diabetic and has gout. She keeps being served She cannot have. Today the dietician came in while we were there, she said she was never told any of this. The communication between Drs,nurses and tech staff is non- existent. The staff wears whatever they want,not scrubs. Jeans,sweatshits,t sjirts,etc. Very unprofessional. We spent 10 hours with her one day not one person came to check on her. Not one Dr,nurse or tech in 10 hours. She needs insulin 2x per day-- never got it. No baths,no washing hair,but sure has lots of candy and cookies to eat.(which she cannot have). Unfortunately this is all she can afford for now but we have sent Letts and emails to Gov.Wolfe but no reply. We called PA dept of aging they said we need to contact Lancaster County,we did that---absolutely no help. We are trying to find somewhere else to put her and praying she doesn't pass until we can get her the help she needs. Please DO NOT use this facility.

DW

My mom moved into The Gardens at Stevens. The only reason we chose it was because it was in my mom's hometown. That's where most of her family is, so they could visit. It was clean and personable, but not hardly anything in the way of amenities or activities. They have bingo. The staff members were all very friendly and caring. It's an old place and not very big. She could be in a much nicer place. A separate living room, they didn't even have that for the guest. They should provide more activities and have a communal lounge area and TV area.