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Laurels of Norworth The
6830 North High Street, Worthington, OH 43085

Featured Resident Review
5
|
January 17, 2023
Melissa the nurse who took care of my Mom was awesome! Margaret and Paul were good to my mom as well. Can’t thank them enough! Please don’t change caring about you patients.
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About Laurels of Norworth The in Worthington, Ohio
Laurels of Norworth The is a Senior Living provider in Worthington, Ohio that offers residents Nursing Homes services. Contact Laurels of Norworth The for more details on services and rates.
Reviews of Laurels of Norworth The in Worthington, Ohio
1.7
(21 reviews)
Facility
1.8
Staff
2.0
Food
2.0
Activities
1.7
Value
1.8
KM1958
3
|
October 11, 2024
As in all facilities, the patient MUST have a family or friend advocate that is overseeing care. I felt the staff was competent but probably assigned too many patients per nurse. However whenever I brought up a concern to any of the staff members from administration down to the assistants, each person listened with courtesy and acted prompted to my request or concern. Unfortunately, the main issue for my wife was a memory problem and this facility didn't have a lot of memory care, which falls...
cfarley
1
|
April 18, 2023
They have a courtyard and it was in horrible condition and the staff were very rude and unhelpful
AngryDaughter2.0
1
|
February 17, 2023
This place would be okay for short term care but look elsewhere if your parent/family member needs long term nursing care. They are horrifically understaffed and can't keep the employees that do sign on. Must be a terrible place to work. Last night, our mother peed all over herself waiting for someone to come help her. Then she was STILL sitting in her own urine for another hour or more before someone finally answered her call button. The staff has to be harassed to get her medication. It's neve...
Bratton
5
|
January 17, 2023
Melissa the nurse who took care of my Mom was awesome! Margaret and Paul were good to my mom as well. Can’t thank them enough! Please don’t change caring about you patients.
bobbie43
1
|
November 14, 2022
My mother was brought here after a month long hospital stay to start physical rehab. When I arrived to see shortly after she arrived, I found her in a room that was in horrible condition. They had just left her in the coat and gown she was brought in. We hit the call button to talk to the nurse, but after half an hour, she never came in. Finally, I went to get the nurse, as my mother needed medication. When she finally came in, we were told they were working on her meds. After a few hours wi...
my view
2
|
June 3, 2022
Most of staff are caring but medical concerns need to be more carefully attended to.If someone is recovering from joint replacement,this placement is ok but with complex medical issues that a patient has to recover from there is not enough medical attention .The administration needs to upgrade care for each patient so they can get well:Oxygen available,hydration available,enough trained staff to check medical concerns and also care for physical environment to be sure it is healthy, clean, and...
Erin Hayes
1
|
April 3, 2022
My mother in law was at the North Worth and I would never ever again send anyone I love again. She sat in her own bowels for 3 hours waiting on 2nd shift to change her. There were several times we her family had to get gloves wipes and a diaper and change her ourselfs bc she had been waiting. Her medication was coming up short and was not given on time she only had one physical shower while she was there the whole 3 weeks They did sponge bath her but she was only out of her bed one time during h...
roberthetrick
1
|
August 4, 2021
My brother was neglected. Could never talk too a nurse . Tried to tell them my brother was gonna have a seizure an no cautious procedures taken . Hit the floor 2x . 😡😔
AndyH
2
|
March 2, 2021
Staff did not dress wound. Staff forgot meals Staff did not provide a low sodium diet. Staff only allowed for 1 shower a week
Karen Daley
1
|
November 5, 2020
This place is deceiving.They appear to be what they claim but my father was there for 8 months and the whole time he was there he had a bed sore on his butt and for weeks he didn't receive vital medication that he needed.the doctor said he wasn't aware of his anxiety condition.??What the heck??he has been medicated for years and spent weeks at Grant hospital and they treated him for it.so I asked the doctor at the laurels what medications he took and was surprised that he didn't know about it.Ho...
omaof9
4
|
October 7, 2020
My mother has fallen a few times & after leaving the hospital she needed to go in a facility. She has been at Laurels of Norworth 3 separate times anow. Are they perfect, no. However, I find the majority of the nurses & physical therapist are good. They have always treated my mother with respect. The office personnel is very informative, every time I’ve called they’ve been great.
Very disappointed wife
1
|
July 26, 2020
During my husband stay at The Laurels of Norworth after being brought from OSU having suffered a major stroke, upon his arrival, he was quarantined for 14 days, during that time I was notified that he had severe diarrhea. Due to neglect, he developed a severe rash in his genital and and bottom area. He is still suffering from the wounds on his bottom. He was only removed from the quarantined area due to me notifying the staff. On days that I did see him he was in a bed or wheelchair slobber...
Mic2
1
|
March 16, 2019
The staff was not attentive and were surly and rude. My aunt could have died there for all the attention she didn’t receive. To top it off she came home with bedbugs
Marias Mom
2
|
February 13, 2019
Rooms are very small. No private rooms available. Aides are not attentive and can take 15 minutes to answer a patient’s call button. Laurels has no internal standard for an appropriate response time. Patient and family not routinely kept informed about patient’s progress. Nurses and therapists don’t agree on what a patient needs. A nurse brought the wrong medication to my family member. Staff are mostly nice, just not very competent. Kitchen help can not reliably fill a patient’s menu request.
aeb
1
|
February 6, 2019
I left this facility on the second day. I would not wish this place on my worst enemy. It was horrible. They didn't have my meds for a heart condition. They didn't change my surgery dressing. DO NOT GO HERE EVER!
Barbara
2
|
January 31, 2018
My mom is at the Laurels of Norworth, and I'm not too thrilled about it. They don't clean half of the time, and she has to ring the bell a thousand times if she needs them. They could do better. She complains about the food. The best part was she had a very good therapy group.
Cindygrl
1
|
July 17, 2017
My had a stroke and is paralyzed on her righ side and cannot speak. She has been in this nursing facility for less than a week and the nursing staff is incompetent. I called to speak to her nurse to see how she was doing and I had to call back 3 times to get someone on the phone. When I expressed my concerns over this to her nurse, she said that my aunt had a phone in her room and I can call her directly. I told her nurse that my aunt has had a stroke and cannot speak and said to her, you're her...
caregiver999999
1
|
May 28, 2017
After my mother went to the hospital, the doctors all recommended that a memory care facility would probably be better for her, and I reluctantly agreed because it was becoming too much to take care of her at home. Unfortunately the memory care centers that I've looked at all have waiting lists, and the hospital wouldn't keep her until I could find suitable placement. So they found a rehabilitation place at The Laurels. At first, I expected it would be okay temporarily, but the more I wou...
Caring105444450
2
|
August 22, 2015
I didn't like the facility. Dad didn't get the physical therapy that he needed after his knee surgery. My mother and sister visited him more just to see that he was comfortable and that he would stay there longer than he would because once he came home, he wouldn't do anything at all, and dad is pretty stubborn. However, he didn't get enough therapy, and he wasn't happy at the Laurels; he wasn't content at all.
Caring104761950
1
|
April 19, 2015
Right now, I’m in The Laurels. I don’t like anything here. They work under very bad conditions where they’re out of supplies all the time. There are a lot of individuals that don’t speak English and makes it very difficult for other staff and the residents. Those individuals also have bad attitudes. You don’t find them communicating with the patients or holding conversations. The food is all carbs, and I seldom get what I have listed on my menu; it’s always wrong. They mop through the middle of...
Ron.
3
|
July 27, 2011
While they have an alzheimers unit, they suffer from the same problems that seem prevalent in the industry - underpaid, poorly trained, poorly motivated care givers. While there are a few motivated, top notch people on staff, most are just doing what they have to and incidents of poor care are common. It is essential that the family carefully monitor the care and immediately and consistently bring up concerns with management. You cannot assume that they know what they are doing and are doing the...
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Medicare
Health
2.0
Overall
2.0
Quality
4.0
Staff
2.0
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