Danbury Wooster

Jim Pfander

My wife has been a resident of Danbury Wooster’s Memory Care Unit for almost two years. This review describes my experience. The “face” of Danbury are the “aides.” They will come to know your loved one and will quickly learn how to relate to them. Learn aides’ names quickly but remember that their time with your loved one is determined by their work schedule. In other words, there are three shifts, and the aides rotate, so you’ll learn a lot of names. The more the aides know you, the better they can relate to your loved one. Occasionally, I’m overwhelmed when we pass staff in the hallways, staff I don’t know, and they speak to my wife using her name! Considering both the number of residents and staff that is really impressive. Aides are very well trained, and they have “on-the-job” training sessions as well. They are your best source of information. Don’t hesitate to ask questions. When one aide doesn’t know the answer, time after time, they have returned with a response. Remember, that whatever is done for a resident makes it into the “chart” (a personalized record of resident’s daily events). If you want to know what your loved one did yesterday, it’s been recorded. You only have to ask. Once an aide comes to know your concerns , they can begin to anticipate your concerns and give you details of what happens when you are not there.

Michele Filous

Our family member loved the care she received at Danbury in Wooster. Our family was always greeted with a smile and warm welcome by the staff.

HJIM

Our mother has been living at Danbury Wooster for 6 years and enjoying all aspects of her experience. Facilites are nicely planned, well maintained and very clean. The meals are first-rate, with numerous options for each meal. Daily activities for the residents are quite diverse and numerous, offering something for everyone. Various games, ice cream and desert socials, arts and crafts, movies, music presentations, visits to local shops, numerous Holiday and Event celebrations are just a few. What really makes Danbury Wooster so special is the dedicated and caring staff who take pride in making every day delightful for their residents. Knowing the names of the residents, assuring they are well cared for and assisting them whenever needed are excellent examples of this staff's dedication.

mcoburn

Danbury is a wonderful place for my husband to be. Everyone is so friendly and I know my husband is getting wonderful care in memory care. The rooms are kept so clean. The staff really care about patients and the families too. My husband tells me how much he enjoys the food. They take such personal care and really know likes and dislikes of each patient. We visited three other facilities and Danbury was definitely the best and the atmosphere is as close to home as possible. I go see him every day and I get a smile and pleasant greeting from all staff. As I walk in the door someone usually tells me how my husbands day is going and what he had for meals and how much he ate. Staff know each patient very well. I just know he is getting excellent care. Everyone at Danbury seems to like working there. Such a wonderful atmosphere. Thank you for providing a home for my husband that I can relax and know Danbury is helping me give the best care for him.

MichieB

My father-in-law is currently a resident at Danbury-Wooster. He has enjoyed the bus outings and the staff is very caring and we know they are doing the very best for him. He enjoys visiting with the other residents in the commons area and loves sitting outside when the weather is nice. I am confident that if we call with a concern or need for him, they will check on him and get back to us. We are very pleased with the care he receives there. The only thing he complains about once in a while is the food,

Provider Response

barb and ben

My mother was a resident at Danbury in both the assisted living and memory care facilities. The staff was remarkable in helping my mother to transition to memory care. Once there, she was consistently treated with respect and continuing care. The rooms are comfortable, and open to decorations of familiar items to help with a sense of familiarity. Most importantly, family and friends are always welcome, and the unit is always open to visitors. Residents participate in activities that correspond to their abilities. The activities very, but are always focused on a therapeutic approach. Yes, it is a bit pricey, but it is comparable to other facilities.

Sue Ruth

My mother and my aunt are residents at Danbury. They both really enjoy living there. We moved them in over a year ago. They have no complaints about the food (and really look forward to some of their regular meals!), they love their nurses, and they feel comfortable in every way. We all receive quick and responsive attention to any concerns. Rachel was simply fantastic with our on boarding process, Leslie made us all feel secure in our difficult decision of providing care for our mothers, and Sandy is consistent and helpful to us in every manner. We, as family members, find the atmosphere within Danbury to be truly the best of any retirement community around!

Susan

My mom is at Wooster Danbury. I think the community provided a lot of amenities, which was one of the reasons that we initially thought that it would be a good placement for my mom. The fact that they have planned activities and places to go within the facility was really nice. They have a theater, media room, an exercise room, a community room -- which also provides services on Sunday -- a salon, a couple different dining rooms, a bistro, evening events, and bingo. If the residents are unable to get to a certain activity, they will make sure that someone will come and take them to that activity. My mom gained four pounds. She likes the food. They have two different dining areas. If your mom is talkative or prefers a quieter table, they take that into account when deciding where it might be nice to be able to eat most of the time. They take an interest in the person. They have at least two outside areas where they can go, like a courtyard. They also have different porch areas. There's a place to sit there as well. They also do outside trips. They have the ability to also leave the facility and do things in the community. The facility is very clean. They also have fish and birds. They have programs like the therapy dog. They did a good job of trying to create a homelike environment. They put a calendar out every month. They also provide a daily newspaper called The Daily Chronicle about things that are happening, or about individuals that are there.

Provider Response

Sherry

We're moving my mother-in-law to Wooster Danbury. We like the size and the design of the room and how it was laid out. She's going in assisted living. I like the cleanliness and the amenities that they have there. The staff was very good. They seemed to care and make it easy for the family. I haven't tried the food yet, but when we were there, it smelled really good. They had a courtyard, a salon, library, movie theater, and a workout room. It's near hospitals and a few restaurants. It's in a pretty nice central location of town. What we're getting for her is like a two-room suite, so she'll have a bedroom, living room, small kitchenette, and a bathroom. When we were there, we saw residents out and about and talking to each other, and visiting with each other.

Provider Response

WM

My relative is here. They have been really nice to work with. Everyone that works there has been great. The move went really smooth. A local mover came to the house and took everything and the maintenance people at Danbury set everything up. She was able to move into a room, and it's been really nice. Even though family can't go to her room because of COVID, the staff has stepped up to be there to help her with a lot of things that normally the family would do. They have done a really nice job. They have a variety of rooms. They have two-bedrooms, obe-bedrooms, and studios available, and she chose a studio because she has mobility issues. She needs less space to move around, and it's better for her. They have advised that they have their library open for the residents to go in, and they're back to allowing the residents to leave their room to go to the dining room for their meals, but they do it in a staggered fashion. She told me that she has someone else at her table, but they still are seated six feet apart. They have a courtyard. I have driven past it, and it's beautiful. I was allowed to go inside at the front door and go to the business office. Under the conditions, they've done very well. I had a friend who lived there for several years, and I thoroughly enjoyed going to the facility to visit her back in the day. It always felt warmth and cozy, just like home when you go in there.

Vicki McMillen

My mother has been in Danbury for almost a year and a half now. She loves the food, people and staff. The staff is very friendly and helpful. They are willing to help with just about anything with a kind smile. The staff has bent over backwards to help my mom come back to her apartment after breaking her ankle. We have been extremely happy with how they treat my mother.

Cynthia

It was beautiful and the people there were very nice. They have a very good calendar of events. They have musical entertainment, sewing and crafts, Bingo, and day trips to different places. They serve three meals a day plus snacks. They have exercise every day, massages, and a beauty shop.

Ruth047713

I think it is a wonderful place to be, but it was out of our area, and we thought John might need more care. We only toured it. What we saw, we were very impressed with. The rooms look very nice. You furnish your own room so the rooms are furnished to your own satisfaction. They were not huge, but they were OK. The activities looked very good. I was impressed.

Monica16

It is a nice, clean, and new facility. We were invited to lunch through our friend who is a resident there. They had set up a private dining area for us which was very nice. My friend gets good care at this facility. Her room is a little small but private. She is happy. It is a lovely place. The staff was personable.