Maison Aine

M Johnson

This place is absolutely disgusting. Dirty rooms and hallways. Even the lobby was unkept. The food looks horrible. The management is rude. They do not make time for you and dismiss any concerns. Some of the nurses and aides are wonderful and really care. The furniture is of poor quality. Would not recommend this nursing home.

BH

My mom has been staying at Arbors At Stow for about a week now. So far, I like it, and I think it's the best place for her to be. The staff is really good, and they do follow up calls every week or every two weeks to let you know how the person is doing and if they have recommendations for them. My mom is really happy there in a shared room. They have dementia and Alzheimer's patients, so they're specially trained to take care of them. They have a calendar posted with different activities, church services, and trips out shopping. They have a nice courtyard that they can sit out on if the weather's permitting. The place is very clean and doesn't smell. My mom likes the meals.

DebSmithMoore

My parents are both patients here now. My dad has dementia and my mom has physical issues, which are not the norm for this facility, but we wanted to keep them together. They have only been there a short time, but so far, staff has been amazing! They were both previously in another facility, and we were very unhappy with their care. Staff has been exceptional about keeping us informed about what is going on with my parents. If tests are done, I always receive a phone call with the results. If there has been an issue with either of them, I receive a phone call. On two occasions I asked to get a call from a medical provider and received one in a very timely fashion, and all my questions were answered. Obviously, there have been small bumps, but there will always be... nobody is perfect! There is a learning curve between staff and new residents, and the staff here has handled the bumps very well. One cannot expect to never have an issue with a facility such as this, but what matters is how the issues are handled. This staff has done a great job! I am extremely pleased with the transfer of care of my parents to this facility!

Cheryl102945950

It was different than the others. It had a different feel. I just looked at the memory care unit, and from talking to the gentleman who showed me around, it is locked down. Maison Aine kind of reminded me a little bit of a college dormitories, because all the rooms end up to a common area where the people hang out to do all the activities and eat. They don't have to go out and seek things. The windows weren't great though. They were up high. It was like a courtyard the way the whole structure was set up. The bedroom looked out into an interior corridor. As far as looks, I'd probably give them a little bit lower, but for practicality it makes more sense. The other thing is they were the only place that I spoke with that does Medicaid later after private funds have run out.

Michael Stiles

There are many nursing homes and there are many stories to be told , some good and some bad more so bad than good unfortunately and I have witness both but I can tell you Maison Aine is one of those I can say nothing but GOOD about , I have been there at different time during the day and night and always very well staffed and residents being cared for or just being compassionate with a resident when needed to be or even just the simple being a "friend". My father checked himself in at Maison Aine two years ago and don't think my dad could have found a better place that has such a great staff , they are always caring on with him to keep up his spirits and most important always looking out for his best well being with this being said I am very at ease knowing my dad is being well cared for in a very friendly and clean environment and knowing he isn't just a "number" and I am always updated on any changes as in meds ,therapy , etc. and always address any questions I may have.....I have seen on a few different occasions that some of the staff members came in on their day off to visit...wow!! now that's caring and it don't just start or end there its every single individual that works there from the nursing staff , therapist , administration and custodian....I have been greeted by at least one person if not more when we come to visit and my dad has not once complained about the staff or care he gets he always tells me "what a great bunch they have working here and I am thankful for that" and so am I.

Caring99745550

My mother was transferred to a facility called Maison Aine. I am not very happy with the care they provide. They were trying to adjust her medicine, and when I was in for Thanksgiving, I couldn't even get her to open her eyes. I am very disappointed with the care. My brother has power of attorney with my mom, so they basically won't even talk to me. It was a terrible thing on Thanksgiving when we were there. I wouldn't have tried to give her anything to eat because I was afraid she might choke on something. When she did open her mouth at one point, there was a lot of crusty stuff -- the kind of thing you get on your teeth when you don't brush them for a long time. It was terrible. Her feet had lint from the sock in between her toes. Her face felt like wax. I am not very happy.