Rose Lane Nursing and Rehabilitation

CrystleC

My father was placed at rose lane last dec. we have had at least 6 sepsis issues and hospital stays. Multiple kidney any uti infections. Now because they refuse to follow my dad‘s urologist guidelines on the catheter he has. The catheter is protruding from his private area.. does urologist requested the catheter be changed monthly and Rosine said their policy is two months. My dad has yet another infection and now all kinds of other issues on top of everything that he received from the terrible ATV accident. He was involved in a year ago, their bedside man or lack, they show very little compassion for their patients. They are disorganized and you can very rarely get a staff member on the phone. My father also had E. coli in his blood since staying there and majority of this saying that their policies go against what the doctors orders are. If you have a nonverbal family member in this facility I would suggest getting them out as soon as possible .

Kristin

My father has been placed for 10 days now, and he is at Rose Lane Skilled Nursing and Rehabilitation. He is in the memory care lockdown unit. I like that they are well staffed, and the staff are genuine and caring. The facility is very clean, and it does not smell. Every room has its own bathroom, but they also share a community shower. They have activities. My dad is not interested in any activities right now because he is very severe. I've seen an activity calendar, but I haven't seen any activity. My mother has tried the food, and she said it was pretty good. It's a hit or miss, but for the most part, it's good. I was hesitant to take my father there because it has bad reviews. It wasn't until I went and visited that I was very happily surprised by them. I want to make sure that they start getting better reviews because people usually leave negative reviews and they don't leave positive ones. That's why I would like to leave a review because it is a very good facility.

Patricia

My mom was in Rose Lane Nursing and Rehabilitation for about 4-5 months. It's a beautiful place, the structure, the layout of it, I loved it. There's a lot of activities for the residents, the food was good there because I ate it. They were good about following certain diets that needed to be followed because my mom is also a diabetic, so she has to have a diabetic diet and they did well with that. In terms of amenities, they have a hair salon at that location. The rooms were huge, some of them were shared, some of them were private, some rooms had a bathroom and some had a shower room. The staff was great, she never had an issue, and I never had an issue with the staff. They would always call me and update me on my mom. Any time more of us wanted to come in and visit, like in a bigger group, that was pre-COVID, we never had a problem with that. They always had a room available. They get them out and they would have outings, and they have the vehicle that takes them out to outings. I had a fantastic experience with them. They had a beauty salon, they had physical therapy, and occupational, all of their on-site. They also had activities.

Jennifer

My mother was in Rose Lane Nursing and Rehabilitation. It was OK. The nurses were very nice and several were very knowledgeable, but no one paid attention to details. Someone had to be on top of them. She had not had a shower for three weeks, and it was very upsetting that I would have to bring that to their attention. Thankfully, they were very responsive when I spoke with them. It was also disappointing that they only had 45 minutes of rehab per patient and they start the clock from the time they leave the gym to get the patient. Sometimes, 45 minutes was spent mostly on insurance paperwork with the therapist and my mom was getting a minute and a half of actual hands-on therapy. However, everyone was very nice and responsive when I brought things to their attention. With regards to the beds, they seem to try to fix things instead of replacing them. They seemed to be on a very tight budget, but the place was very aesthetically pleasing and very clean. They don't purchase a lot of extras for anyone. She needed a lift chair and the only way they have lift chairs is if other people in long-term care had purchased them and then died and left them. So they'd essentially be donated. Overall, the facility was very nice, and the staff was very nice.

april17

I spent 23 days in Rehab at Rose Lane in April, 2017 following a stroke on Feb. 27,2017 and a hospital stay. I found the operation to be disorganized and poorly run. The rehab portion was OK but quite short time-wise. That may be all that is covered by insurance so I have no problem with that. The meals they served were OK at best. Response to a request for assistance was very poor. Part of my treatment included an IV of an iron supplement which when finished sounded an alarm for personnel to come finish the procedure. On one occasion it took 20 minutes for anyone to come. I would not recommend your facility to anyone.

Kem Arty

My wife has dementia and admitted to Rose Lane in early January. She has adapted very quickly and has experienced wonderful care, meals are varied and healthy. Medications are given at appropriate times, dispensed as needed for consumption The staff is to be commended on their efficiency. They are well mannered and courtious to all the various patients which at times can be daunting. some what under staffed as most are but taken care of as best as possible.