The Waterford at Mansfield

Penny

We have toured The Waterford at Mansfield. It's assisted living, and they are constructing a memory care unit that will be opening in the first part of October. We were not able to see that because it's still under construction, but we were able to see the rest of the building. It appeared to be very nice, very clean, bright, and open. The people were friendly. We talked with the director of the memory unit for quite a while and she definitely helped my mom to feel more comfortable placing dad somewhere, and so that was most helpful. There were a few residents, but for the most part, it was the staff that we were in touch with. We saw an apartment that was absolutely beautiful and very adequate. It's a one-bedroom with a small kitchen and living area; it's just beautiful. They offer the nursing staff, meals, laundry, and housekeeping. For memory care, it's all included in one price, whereas for assisted living, it's on the tiered schedule. The dining room of the assisted living was very nice. It was the middle of the afternoon, but it was very clean. The outside ground was well taken care of, also. All the way around, it was very nice.

Provider Response

Diane

My father-in- law is at the assisted living of the Waterford at Mansfield. It has a very nice appearance, it's clean, and inviting. We had a couple of glitches to work out during the transition, but I think it's getting there. They have everything from bingo, to games in the activity room, to groups of people playing euchre and cards, and they also have outings. They have a library, a little exercise room, and a beauty shop on campus. We've eaten there, they encouraged family to eat there, and he can eat anytime during the day. They have a few entree selections for that particular day, but you can always get something off the regular menu like a hamburger, chicken, or hot dog, and it's good food.

sig88

When I first stepped into the Waterford I immediately thought of an old Hollywood hotel. It truly was spacious and beautiful. As I continued on my tour, I was greeted by many friendly staff members. I observed that the care that was given to the residents was kind and gentle. The staff seemed to go out of their way to make sure the residents felt at home. The apartments were spacious and well maintained. The food was amazing and made with fresh ingredients. This facility seemed like a place that would make you feel like family.

ChrisPOhio

The rooms are pleasant and spacious, large windows give an airy feel to the apartment. Our relationship with the staff members is so pleasant, we feel as though they are an extended part of our own family. They care for our mother as though she is their own. The residents always seem to be busy with activities, so nice to walk into such a lively community, and the other residents always seem so happy. Seeing the smiles of the staff and the residents each time we toured the facility helped us make the decision to move mom to The Waterford!!!

samsoncocoa

My wife's grandmother is resident there and treated very badly. They keep raising the prices because they say she needs more care however she never receives more care. We have even had a problem with one of male residents trying to do things to my wife's grandmother to the point the police got involved. The management still did nothing to help out .This place is total joke. If you want to spend a lot of money and get no care than go here.

Vernon055474

The Waterford at Mansfield was a nice place. The community was very clean. The rooms and the dining area looked nice. They had a game room and transportation.