Northgate Park

Jill

The staff, the nurses, and everybody at Northgate Park is very friendly and seemed genuinely concerned about all the residents. All of the rooms have their own patio (which is my mother's favorite thing), because she can decorate it and have a chair to sit outside. They have bingo, happy hour, trivia, card games, and little bus trips to see interesting parts of the city. My mother likes the food, too. Although the place is older, it's still very nice, very clean, and the outside is well manicured. The price we pay is very reasonable.

Provider Response

William

Northgate Park is very nice. They showed me the whole place and they were very helpful and cordial. They gave me a brochure. It was very high on our list. They had appliances, like a stove and refrigerator. The staff seemed knowledgeable. They had the answer to every question that I had. They even stopped by my home, brought a little gift, and wanted to know if they could help us in any way. Their food is good. The facility was very clean and easy to get around. They seemed to have everything you needed.

Kris

I toured Northgate Park. I would recommend it. I like it. But my mom's doctor feels like that's not the kind of care she needs from that facility. My mom needs a memory care facility and that's why we're not going with them. We saw the dining room. It's big and spacious. It's very well-lit because it has windows up in the ceiling like skylights. The rooms were very nice. The whole facility was very nice and very clean. They had different areas where they gather for events, so that was nice. Their grounds are very nice. You got a nice view of some grassy areas from your back patio.

Provider Response

Brian

Northgate Park is extremely high. They were assisted living primarily, but they also have independent living. We saw that they have transportation, 3 meals a day. Everyone was like $2300, which I thought was high, but they're like $3100-3200. There were no garages or covered parking; it's just a parking lot out in front of the building. They had a salon and a chapel.

Provider Response

Denise

Northgate Park was very nice. I talked to Holly, and she was very passionate about what she does. It was just too far out for me, my brothers, and my mother's friends. It was also an older facility, and it kind of had that musty smell when I walked in, like a nursing home smell. I liked the layout though. It was all one floor and clean, but it was just dated. They had a gym and a chapel that was kind of their activity center also.

Provider Response

Monica

We chose Northgate Park for my mother because of the location, the way that it looks, and at that time they had a special on the price. She will be going there next week. They had been responsive and helpful in answering stuff; I mean, I had to go back and forth to ask questions. Everything is on the same level, it's like a big square, and it was clean. It's a good location because it's around a lot of shops, stores, and things like that.

Provider Response

ST

Northgate Park was pretty decent. It was more like a nursing home to me than a retirement home, and that's what I did not like about it. It puts you in mind of a nursing home, and my father just wasn't looking for that. He's in fairly good health and he wanted to be in more of an apartment with services, but not a nursing home. They showed it all to me as much as they could in the midst of COVID. I got to see the apartments and they were nice. It was just the facility itself, which was too much like a nursing home to me. The staff was very helpful and informative. The one-bedroom was small, but nice. It's too much money. I didn't see any of their amenities because they have all their COVID protocols in place, but the staff was able to tell me about those and show me some pictures. I wasn't really able to walk through to that degree because of COVID, which I understand.

Yelena

My mom stayed at Northgate Park for a month. I really thought the place was lovely and I thought it was a great place for my mom while she heals, but she did not. I went and looked around the property, the outside of the property is really nicely kept. The way it's set up is that every room has access to the outside, so you don't have to go inside the community to get to any room, you can just go in through the outside. And inside looked fine too, it's not like super modern but it's very clean and very inviting. All the people that we've dealt with were very lovely, it's all very easy and user-friendly.

Roger

I was impressed with everything at Northgate Park. They had a few problems before, but they worked them out. I wouldn't have booked a room there if they were not doing as good a job. They had good-sized rooms, I know that as I was trying to lay out what furniture to put there. In fact, I may go there someday. The staff that I talked to were very good, when they found out that my ex-wife had passed, they gave me a rebate of what I had paid. That says something very strong for me that they were fair. We had a walk around the place and I ran into a couple of people with their masks on and said hello. One of the things that's really great about this community is that it's a 1-floor place, and the hallways have skylights every 20 feet so there's natural light coming into the hallway. And the dining room also has skylights so there's also natural light coming in there. In other places, the hallways are dark and dank unlike here with natural coming in which is cool. They have pretty good staff. They can't compete with some of the other places, but their prices I thought were terrific for what you're getting.

Parthina

Northgate Park's rooms were too small. They had a nice set-up, but they didn't have a real kitchen. Even their one-bedrooms were small. The staff members were very nice. They showed me the whole place, which was nice. It looked like they had a whole lot of activities to do, but I just didn't see any happening at that time. Each room had a patio, which was nice. The structure was OK.

Dean

Northgate Park had a really nice dining area. The rooms and all the people were very nice. They had a lot of areas set up for different activities daily. They had exercise, group gatherings, movies, people come in for entertainment, and a nice little chapel area. Almost all the rooms had a little patio and sliding glass doors. It's an older facility, but it's well maintained and kept up. As I left the tour, they were so kind to give me a pecan pie that was baked in-house.

Provider Response

Ray

My father will have his own apartment at Northgate Park. It was clean and everybody was friendly, but it's more of an assisted living. He had a little medical setback a couple of weeks ago, so we're looking at a nursing home. The staff was wonderful, knowledgeable and helpful. If he was more in physical shape, we would try to go with them, but he would get more individual care at the nursing home.

KLMeyers

After looking at a few facilities close to my brothers, my father chose Northgate park. He liked the facilities and the rooms and that it is a month to month rental. I live out of town, so when I visit I spend a lit of time at the facility. Everyone is very friendly and caring. My biggest concern is the food. The menu lacks fresh and low sodium choices. There are a lot of sauces and gravies. My father needs b.c a low sodium diet, and when I asked I was told that their nutritionist said, that low sodium means he chooses not to put salt on his food. There should be healthier, fresher options.

Lynda

The people at Northgate Park were very nice to us and they had a very good setting. They have a patio on the back of each unit. The dining room was in the center, and they showed us an efficiency room with a bathroom. They also showed us the different lounges and they offered for us to come there for a meal. They also said my mother could stay there for free for a month, so they were very accommodating. The hallways were long so my mom would need to have her room close to the dining hall, which is the only disadvantage that I see.

MBB

I really like the vibe of Northgate Park. It's a young community. Even though my mother is in her 90's, she doesn't want to live in a nursing home with a lot of old people, so I think she'd like this facility. I saw a 1-bedroom and a 2-bedroom and I think she'd beat up the walls and corners with her wheelchair. They have chair yoga, jigsaw puzzles, mass, and they have rosaries everyday. They also have three meals every day to help my mom get out of the room. They have a beauty shop and pharmacy available, they can take care of her meds, help her in and out of the shower, and even provide nursing care should she need in.

Miller

My cousin is in Atria Northgate Park. It's clean and neat, has a lot of natural light, lots of lounges, and things to do. It has a greenhouse where people can grow flowers. The staff members are very nice. We have different levels of care that we have to pay for. She's been taking a while to get used to it, but they've been very helpful and everyone is very friendly and nice. It's really lovely. So far, so good. The food is wonderful, but she has problems with it from time to time. They're trying to cook for people that don't need salt, don't need fat, so she has to add lemon and pepper to her own food. They have a wonderful presentation and a lovely menu, and if you don't like what's on the menu, you can get something that you might like instead. They've been very helpful that way. The facility is nice, clean, and well-kept. They have a big fish aquarium which is very nice. The dining room is lovely with skylights, linen tablecloths, and nice napkins, which makes a lovely appearance. They have nice lounges that are fully equipped and a library that's very nice. It's right around the corner from where I live, so it's very convenient. It's on seven acres of property, has lots of trees and grass, and it's all on one floor. It's very nicely done. She needs a lot of extra help, and they're very attentive and very helpful. She has a 1-bedroom apartment and she really loves it. We're happy. It's better than where she came from.

GLA

Atria Northgate Park was a beautiful facility. I would have put my parents there in a minute, but it wasn’t the right layout nor the right size for them since they did not have a two-bedroom. They had activities throughout the day and the week. They had a beauty salon and a post office. They made sure that the residents got out with transportation to the grocery store, doctor, and shopping centers. They had a really nice dining room and a nice living arrangement, so if people wanted to be out of their room, they had sitting rooms that looked homey throughout the facility. All the rooms were laid out very nicely. They had options for layout so you could choose a studio or a suite or a deluxe suite. They all had patios. All of the apartments were on the main level, so there were no stairs. They had very wide hallways, so there’s no problem using a scooter or a walker to get around. The staff I met was very nice. The community was nicely maintained and had nice amenities. It was almost like a small city under a roof.

Mike120536950

My father moved into Atria Northgate. I didn't have a problem with anything, but what I didn’t like is they used to charge $6 for visitors to eat with him for a meal. Last February 1st they just raised that to $11. It's almost a 100% increase. So we're not eating with him anymore. The portions of the meal sizes are nowhere near worth $11. They seem to have a wide variety of activities. He attends daily rosary sessions, they've got mass for him, bingo, they watch movies, they take them on trips, and they even had a New Year's Eve party for him. He's in the independent living, but they still have people check on him to make sure he's taking his medication. They also help coordinate his doctor appointments. The lady there told me that he doesn't have to go to a lab to do regular blood test. They'll do them right there and sent them off to a lab. It's been a great experience so far. This was the most inexpensive of all the places we looked at, and that's another reason why he chose Atria. However, the parking situation for visitors is pretty far away from the front door. It's a little bit of a hassle with bad weather in Cincinnati, bringing things in there and taking things out. And because they double the lunch prices, I'm not going to give them a 5. I understand that everything goes up in price, but when you do it a 100% increase, wow!

Provider Response

Peggie2

We liked most everything about Atria Northgate Park. The staff told us everything we needed to know. They had an activity going on in the activity room and were doing a tasting demonstration of different local wines.

Jeff46

The Atria seemed larger and more spread out, which was OK. It had very nice grounds, but their outside area was not contained within a courtyard, so it seemed to me a little vulnerable. I was worried about Mom taking a walk away from the area. The staff was excellent. It was a nice facility with nice people and dining room. It looked like their activities were well-planned out. The security thing and it being far across town made my mom not think about going there.

Provider Response

Ann117382750

My mother-in-law is at Atria Northgate Park. She has dementia, so she doesn’t know everything that’s going on there, but they do offer a lot. They offer a lot of family gatherings. They do a lot to incorporate the family into the day with them. They have nice meals to go along with that, so there are always entertainers. They bring in singers and musicians. They have bingo a couple times a week. They have arts and crafts. They do a lot for the residents. The staff is very kind and caring. The only thing I can say in a negative tone was they actually have a lot of outbreaks that they have to be quarantined. That’s the only negative I can say about the place. The staff has been very kind and very receptive to any questions you have. The nurses are great at that. They’re very kind to my mother-in-law.

Rick42

We definitely liked our visit in Atria Northgate Park. The lady who gave us the tour was good. We liked the idea that it only has one floor all the way around. My mom really liked that the facility didm't have stairs nor an elevator. The rooms and apartments were fine and of the right sizes. We saw a group of residents playing bingo when we were there. I also looked at their calendar, which had a few things scheduled. We didn't find any issues there, so I would highly rate it.

Caring106920550

We were very happy with Atria Northgate Park. It was a very lovely facility, very welcoming, very warm, and very family like. We liked it very much. The dining area was very nice, bright and just lovely. It was more open because the patients there were more ready for independent living. The rooms were very nice. My mother-in-law felt that she would be happy in any one of the rooms that we have seen with each one having a full bath and handicap accessible, with a little kitchenette in each of them. It was more of an apartment style living. The activities were wonderful. They had an exercise room, and they were playing chair volleyball while we were there. They had a library, a table setup for cards, and a nice and bright social area where you could sit and visit with friends, like a living room situation.

Anonymous111634150

Atria Northgate Park was a very pleasant place. The staff was wonderful. The rooms and apartments were sufficient in size. They had an activities director so they did a lot of things. The dining room was pleasant, and the food seemed to be pretty good to me. What impressed me most were the friendliness of the staff and the pleasantness of the facility. It was laid out well. It was not a dark place.

Emogene

They toured us around at Atria Northgate Park. It seemed a nice enough place. We saw the dining area, and it looked nice. The rooms were also nice.

Caring108165650

The people were genuinely nice at Atria Northgate Park when we visited the place. They really seem to care about mom. The facility was very clean. She could maneuver around there in her chair without any problems at all. They have plenty of activities, plus there is freedom. It was just a really nice place, and we were very pleased with them.

Patti24

The only issue we have with Atria Northgate Park is they have no medical personnel on-staff there, but other than that we like them. They treat my mother good. The staff is very nice and very caring. The food is very good. They have cards and Wii games, but she does not participate. They have some social activities that they try to get her to go to, but she's only been there for two months, and she's still not into that yet. It has a friendly atmosphere and is very home like.

Pat103329650

My mother does go to Atria Northgate to play cards with her bridge group, and that's why she was very interested in this place. Her bridge group plays there three times a month, and I have taken her there to play cards, but we did not go on a visit of the facility or anything for her. My first impression was that the people seemed really happy there. They are laughing and talking, and they join her group, sometimes; when they have people that can't come, they will fill in. The people working there seemed really nice. They eat lunch when they are there, and, occasionally they'll have something that she doesn't care for, but for the most part, she is pretty happy with what they have. They have been really happy, and they are still there; they still play cards there. It seems to be clean.

Lin Su

My brother has been a resident of Atria Northgate Park for about 7 years. His care has been excellent and the atmosphere is very relaxed and homelike. There are activities throughout the day and on the weekends. This aspect is very important to my brother because he is relatively young and fairly active. Scheduled transportation is available for shopping, church and community outings. A car service is available for private trips and doctor appointments. Every apartment has a patio...some residents even have pets! The fees are reasonable especially considering all that is included. The meals I have eaten there are quite nice and the servers know each residents preferences. The facility is well run with many employees having been there for years. Our family has been able to enjoy peace of mind knowing that my brother's needs are being met and that he enjoys as much freedom as his physical condition will allow. My brother has been very pleased with his decision to move to Atria Northgate Park.

Blessednotstressed

Great place. I recommend it. I do think they wait too long to get their food though. Food is good but sometimes has to be sent back to microwave, not hot and maybe not enough waitresses.

Provider Response

Caring93946850

I'm happy here at Atria Northgate Park. Regarding the staff, they are qualified and well managed. I dialyze three times a week and they are very cooperative in bringing me there and back. My room is very comfortable. The food is palatable. I'm not very active in terms of facility's activities, but they do have them and they seem to suit the members here very well. They have card games and bingo, but I don't participate in them.

Saraj

I visited Atria Northgate Park. It was a beautiful facility. Everybody was extremely polite. I really like how the dining area was. I didn't eat the food but everything seemed very pleasant. The place was very clean. What I like about this place was the staff. They were extremely polite and welcoming.

Caring99588450

I visited the Atria, and I was not happy with their rooms. The rooms were very old; I think it needs to be updated. The bathrooms would be hard to maneuver in the wheelchair or a walker, and I just felt the rooms were dingy and needed a lot of updating. The sanitation was fine, I felt their activities were fine, and the general area was fine.

Provider Response

Caring69756750

Atria was clean and pretty, and the staff was super nice. They were very nice and helpful. Grandma was pretty happy and positive about the visit. Atria was homey, with no smells.

Beth0422

I actually helped someone moved into Atria Northgate Park. It is very nice. It looks like they maintain it very well. The person I helped has a studio. He doesn't have a full kitchen; he only has a little refrigerator, a sink, and a microwave. He wouldn't cook anyway. He just goes to the dining room and eats there. So that's fine for him. He is also happy with the food there. The people at the front desk are all really nice. The staff is very nice and friendly. They take care of his meds, they help him do his bath, and they clean the room once a week. When we visited, we asked a question of one of the cleaners in the hallway. She introduced herself, and she was very nice.

billmonroe

Atria is a nice place and it’s all in one level. There are a lot of activities, a lot of things to do. The food is great and the staff is quite friendly and accommodating. They’ve got big rooms, it’s just that the location is a bit farther up than where I would go. I would go there if not for the location.

Provider Response

Doris19

The one that we liked was Atria Northgate. Went we visited it, my husband and I both fell in love with the place. We liked the way it was set up. We like that it had one floor. We liked the amenities in it. We liked the idea that they had meals preparation and the aides to help with shower and bathing. It was wonderful. We would move there, but we had to wait until fall and they had kept in touch with us.

Caring4648

Atria is perfect. It was a lovely place. They have their own patio. The rooms are very nice. I ate in their restaurant and the food was delicious. They have a great chef. They also have stores where residents can do a little shopping. I know that they had activities, but I didn't get into that part.

Don18

I chose Atria Northgate because of three factors. One is location; it is close to our house. Next is the price. The third, and probably the most important, is they didn't try to piece me on everything. They said, this is included in this package, therefore if you need something else, that's in the next package, and so on. Everybody seems to be nice. They seem to have communication problems, which probably a lot of places do. My mother was supposed to get assistance in getting her clothes on in the morning and off at night, and that wasn't happening. Apparently, the administrative people didn't know, I didn't know, and when I finally I went down to ask how things were going, my mother said, "well, they're not doing this and they're not doing that." It's more communication than anything else, I think. They have Bingo, there's a sewing group, and they've got an exercise person there. They do have a library, they got a computer, and they have a general store for stamps and maybe some of the over-the-counter medication and stuff like that.

Provider Response

Dorolene

The facility and staff was really nice. But it wasn't the place that she wanted because it didn't feel like a home. It felt like an apartment and they only had one-bedroom apartment and it was small. There were no laundry facilities in their unit, you would have to go to another room to do the laundry.

setacarusonel

The assisted living facility is always clean and well kept. The staff is very nice and always helpful. My grandmother loved the facility and I was pleased each time I visited. The only down part of the facility was the organization. At times there would be people in places that seemed out of order or people scattered that could be dangerous with elderly people around. Besides the small organization the facility was great and a please to visit. The best thing about the facility by far is the staff. It is easy to tell the facility took time to hire staff that cares for their job and the things they are doing. I appreciate their generosity and care for each patient. Also they are very knowledgeable about what they do. They also are friendly each time I visit. This is a great facility that I would recommend to anyone or their family.