Nursing Home with Physical Therapy in Highland, California

Review of Highland Palms Healthcare Center

I would give highland palms 5 stars, but my only complaint is that they left me and other patients in our diapers for hours, even after I would let them know, I hate that, so, cuz of that I'll give...

Provider response

Thank you for taking the time to leave your review of our facility. We apologize that our services were not to your satisfaction. We have documented your feedback and have notified the management...

Review of Highland Palms Healthcare Center

Daytime staff is good but night staff is terrible. Left my family member without a blanket all night. She ended up in the hospital with pneumonia. No one answers phone after 8 pm. Food is pretty bad.

Provider response

We appreciate your honest feedback, as we are always looking for ways to improve. Thanks for bringing this matter to our attention, we have shared this with our management team. We would like to...

Review of Highland Palms Healthcare Center

My brother is at Highland Palms, and it’s a clean, organized facility. Everybody looks like they know what they’re doing, and overall it’s fine. They have a rehab, a dining facility, and a very...