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The Covington
4510 Duraleigh Road, Raleigh, NC 27612
Featured Review
5
|
February 19, 2022
My mother-in-law has lived in the Covington for three years. She loves it. The people who work there are kind, patient, and work hard. Every time we have visited it has been a good experience. She is living in the memory care now and is happy.
Community Comparison
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Bedroom Type
studio
Starting Price
Pricing not available
Care Types
Assisted Living, Memory Care
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About The Covington in Raleigh, North Carolina
To learn more about this provider’s license and review other available state reports, please visit:
North Carolina Division of Health Service Regulation Licensed Facilities
Services and Amenities of The Covington in Raleigh, North Carolina
Dining
- Communal Dining
Languages
- English spoken
Safety & Security
- Gated Facility
Pets
- Pet restrictions
Fitness & Wellness Programs
- Salon Services
Outside Amenities
- Garden
Transportation & Shopping
- General Transportation Services
Staff Training & Qualifications
- Staff trained in memory care
Housekeeping & Maintenance
- Housekeeping Services
Personal Care
- Meal Preparation
Resident Information
- Offers Respite Care
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Reviews of The Covington in Raleigh, North Carolina
2.7
(8 reviews)
Facility
3.0
Staff
4.0
Food
3.0
Activities
5.0
Value
5.0
Deborah Ellen
5
|
February 19, 2022
My mother-in-law has lived in the Covington for three years. She loves it. The people who work there are kind, patient, and work hard. Every time we have visited it has been a good experience. She is living in the memory care now and is happy.
Debra
1
|
January 19, 2022
My mom was in The Covington for almost three years. Before COVID mom and dad were there, and they liked it, then COVID came, and the place changed. During COVID it was not good. They had a lot of COVID in the building. They lock the door. So sometimes there was no visitation. Sometimes we went outside. It was just not good. That's why my parents both moved. I tried to reach out to the director and didn't get a response. They had a salon, but because of COVID, no one was there, they had a courtyard, and they had a physical therapy department. It is in West Raleigh, and I live in West Raleigh. It's near Rex hospital and some restaurants.
Shauna
2
|
December 13, 2021
I went to The Covington. The front area was fine. I wasn't too thrilled with the upstairs or the layout of it. It seemed kind of cramped or crowded to me. I didn't like it. The staff was very friendly, but I wasn't too thrilled with the setup. I saw the dining area. I just mainly went to the floor where the dementia unit residents stay. I didn't get to see any of the bedrooms other than going to the floor where the residents are. It's a locked facility. They had a TV room. The place was clean. They were on lockdown because of Covid. They were supposed to give me a call back to let me know whenever that was lifted and if they were doing admissions again. I never heard back from anyone, not even as a follow-up, just nothing. The memory care unit is on the second floor. If I were to place my dad there, I would want him to be somewhere where it was all one level. I didn't like him having to use an elevator and things like that, even though it's locked in and he wouldn't be able to get on it. In case of an emergency and things like that, getting the residents to safety, I wasn't too thrilled.
Checking this place out
5
|
November 29, 2016
I visited the Covington and found the residents to be happy, comfortable and well taken care of. I met a very enthusiastic life enrichment coach who showed me many activities and crafts completed by the residents. Each floor was clean, comfortable and well lighted. Durring my tour, the manager stopped to talk to several patients by name and they all called her by her name and seemed to like her...that's pretty impressive for a facility that takes care of dementia patients!
mwfrost396
2
|
March 19, 2015
I am a current resident of the Covington. I have no overall complaints, but as a smoker a covered area for those of us who do would be nice. As a safety concern I am concerned that being locked in the building without egress from the sometimes unavailable staff is a true safety concern. I have checked NFPA at that is a violation. A true safety concern.
GeorgiaP
2
|
August 2, 2014
Poor sanitation. Clients not well kept. Lack of activities. Clients sitting around doing nothing. Trying to communicate with staff difficult and they very often never return calls nor answer questions. I am afraid that this facility is really poorly run and no one seems to care.
Tarheelz Family Member
1
|
April 21, 2014
The Covington has gone down in quality and care over the past few years and the past few months under a new manager continues to go down. The Sanitatin Grades for both the facility and its kitchen are 91.5 and 90. I don't eat at restaurants below a 94. I surely wouldn't want to live in one. I hope to find another residence soon. The biggest issue for me is there is zero management visible or available when family's visit. When there have been problems, the highest level of employee is a "supervisor" who happens to be a Med Tech -- not an RN, not a management level professional -- a tech with little skill or knowledge beyond the basics. Initially, there were empty promises, but the only positives were the cosmetic items with some new furniture and flooring, but that's simply because it had begun to STINK due to urine and other nastiness. There is little to no engagement with the residents as we had at another similar facility for dementia. The staff, while superficially "nice" appear to do it for show. We have had problems with cleanliness, basic care, medical issues, not following instructions, and feces all over the bathroom floor on several occasions. Neither my loved one or her roommate had that type of "issue." It appeared that the toilet kept overflowing. I have bought my loved one numerous clothing and shoe items and REGULARLY there is little if any clothing available and she is wearing another's items. When we visit, the staff are typically sitting around chatting while the residents are congregated in the foyer ... not engaged in activities, not singing, not coloring, not walking outside ... sitting in a foyer (many in wheelchairs who don't need them, but it's easier on staff to wheel them than to walk them) watching a movie that folks with memory problems can't follow a plot to anyway ... so they're just sitting there staring while waiting to die. SAD! APPALLING! Different than other facilities, yet they still charge and get $3,000 to $7,000 per resident. They need to be investigated and completely new staff and management brought in.
Jacquelin
4
|
August 22, 2013
I am very unhappy with some of the conditions at the Covington. I don't like the food and it's very different from what I used to. But the employees were wonderful, I really like the med techs and the CNAs and I formed a lot of friendships. My room is well maintained and very comfortable and the activities are enough for me.
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