Brian Center Health & Retirement/monroe
204 OLD HIGHWAY 74 EAST, Monroe, NC 28112
Featured Review
5
|
February 2, 2019
My mother was a patient here last month and spent approximately two weeks in this facility. The staff was wonderful and treated her like she was their mother. The food was above average and contributed to her weight gain which was a must for her health at the time. The physical therapist went out of their way to make sure my mother received the best of care which contributed to her overall health improvement allowing her to return back home ahead of schedule. I would refer this facility in the near future to all. The dietitian spent time with my mother from beginning to end to make sure she received the best nutritional food available.
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About Brian Center Health & Retirement/monroe in Monroe, North Carolina
Rock Rest Nursing & Rehabilitation, located in Monroe, NC, offers a variety of care types including skilled nursing care, short-term rehabilitation care, and respite care. This community is designed to meet the needs of individuals who require assistance with daily activities or those in need of rehabilitation services. Rock Rest Nursing & Rehabilitation provides private rooms, ensuring a comfortable and personal living space for each resident.
The community is equipped with a range of amenities aimed at enhancing the quality of life for its residents. These include a garden and outdoor common areas where residents can enjoy the fresh air, as well as communal dining areas that promote social interaction during meals. Additionally, Rock Rest Nursing & Rehabilitation offers organized activities and programs, health and wellness activities, social events, and facilitated field trips and outings, all designed to keep residents engaged and active.
To support the health and well-being of its residents, Rock Rest Nursing & Rehabilitation provides a variety of services. Medication management and physical therapy/rehabilitation services are available to ensure residents receive the care they need. General transportation services make it easy for residents to attend appointments or outings, and special diets or dietary accommodations are offered to meet individual nutritional needs. Assistance with activities of daily living (ADLs) is also provided, along with the acceptance of insurance, making Rock Rest Nursing & Rehabilitation a comprehensive and accommodating option for senior living.
Services and Amenities of Brian Center Health & Retirement/monroe in Monroe, North Carolina
Diet & Nutrition
- Special Diets/Dietary Accommodations
Outside Amenities
- Garden
- Walking and Hiking Areas
- Outdoor common areas
Transportation & Shopping
- General Transportation Services
Inside Amenities
- Shared Common Areas
Dining
- Communal Dining
- Meals provided
Staff Training & Qualifications
- Staff trained in Medication Management
Financing & Payment Options
- Insurance Accepted
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
- Organized activities/programs
- Social Activities/Events
Therapies
- Physical Therapy/Rehabilitation
Fitness & Wellness Programs
- Health & wellness activities/programs
Medicare
Health
1.0
Overall
2.0
Quality
5.0
Staff
2.0
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Reviews of Brian Center Health & Retirement/monroe in Monroe, North Carolina
3.3
(10 reviews)
Facility
4.5
Staff
5.0
Food
4.5
Activities
5.0
Value
5.0
Bob Cooke
5
|
February 2, 2019
My mother was a patient here last month and spent approximately two weeks in this facility. The staff was wonderful and treated her like she was their mother. The food was above average and contributed to her weight gain which was a must for her health at the time. The physical therapist went out of their way to make sure my mother received the best of care which contributed to her overall health improvement allowing her to return back home ahead of schedule. I would refer this facility in the near future to all. The dietitian spent time with my mother from beginning to end to make sure she received the best nutritional food available.
aadams67
5
|
April 6, 2018
We have had a great experience with the Brian Center. The staff are friendly and caring
Lubier
5
|
September 29, 2017
A great place. They are trying their best to assist the elders. God bless you all!
specialkay
1
|
July 14, 2017
My mother was admitted to Brian Center and it had been the worst experience EVER! The staff doesn't care, and if you talk to anyone there about your concerns, you are responded to in a very defensive way. You are promised the moon and get the sewer. My mother is 91 and can't feed herself and has bone-on-bone arthritis in her hip and that leg is atrophied under her "good" leg. It's very difficult to move her or get her up. She was only getting a "bed bath" twice a week even though no one helped her eat her meals and she got her gowns messy. The changed her when they "bathed" her. Lights are on for assistance and not one person can be found to respond! There is a large, bold, type-written note on her closet door that family will do her laundry, and they ate still sending her gowns to their laundry! I go in search of her missing gowns and no one an locate them. When they finally show up, I have to take them home and spot them to remove stains because no care is taken in the laundry. If you want good care for your loved one, don't even think of the Brian Center!
exwifewit2kidz
1
|
June 10, 2017
If you love your family member I would advise you not to bring them to the Brian Center. The level of care that they give is terrible. Some of the workers from the head to the bottom need to be fired. They are never seeing after the patients, they go to empty rooms and hang out as if they have absolutely nothing else to do. They half clean the rooms and the patients/residents. So please stay away from the Brian Center in Monroe, NC
Healthcare POA
5
|
April 15, 2016
I am healthcare POA of a patient who is at Brian Center. We were at another facility prior to going to Brian Center and developed wounds that caused them to be in the hospital for a little over a month. I am very pleased with the care we are receiving at Brian Center. This patient is unable to verbalized their needs but is being taking very good care of. I never come in to the facility that patient is wet or dirty. The staff go above and beyond to make sure they are taken care of. The Wound doctor who sees this patient rounds in the facility and prevents us from having to go to doctor office every few weeks. This is the first time in a long time I am able to go home and night and rest knowing they are being taken care of. As for the facility being clean. I have never been in this facility and saw the building disgusting. The housekeeping manager is always walking around and at times on his hands and knees cleaning. Never urine orders. I would love to say thank you for all the staff do at BRIAN CENTER. You guys ROCK.
angelinheaven
5
|
April 14, 2016
My husband went to Brian Center Monroe for rehab. Upon arrival to facility we were greeted by the Administrator John in the hallway at the front door. The building was clean and all staff smiled as we passed by. This was a great rehab facility and able to get the rehab and nursing care needed to get my husband home within the 10-14 days that the hospital told me it would take. I have been at other facilities in Monroe and by far this is the best. It may not be the newest building in the area but the care and cleanliness of the building exceeds that. I recommending touring this facility and making the decision for yourself.
carolhope
1
|
November 5, 2015
my mother was here 2012 and they were great!!! she had to come back 2015 and it was awful!!! I had to come every day and bath her, change her bed cloths, she was served toast and cold grits for breakfast, grill cheese and broc for supper, she called me at home one night at 9:00pm said she had had her light on for help to get to bath room no one came so she had messed her bed up. I drove 45 minutes there and she was still lying in her poop and her light was still on etc....... I DO NOT RECOMMEND !!!
Advocate1234
1
|
January 25, 2015
We received substandard and negligent care for my elderly mother at the Brian Center. She fell in the hallway in the afternoon and the staff returned her to her bed. The Brian Center staff notified us of her fall and told us a mobile xray unit had been called to their facility to check my mom. After making three calls to the Center to inquire on my mom's status over a 7 hour period, we were informed that the xray unit still had not arrived and would not be coming. My mother was in excruciating pain for 7 hours, until the staff finally decided to call the ambulance to send her to the ER. We requested that a staff person accompany her because my wife and I were ill with the flu and could not meet my mom at the ER. We were assured that a staff person from the Center would go with her, particularly since she has dementia; however this did not happen. We waited throughout the evening for a call regarding my mom's status in the ER, but never received any word. We called the Brian Center early in the morning and was upset to learn that my mom fractured her hip and was admitted to the hospital. The hospital doctor called us to let us know that surgery would be required; however, we were also informed that my mom had a severe urinary tract infection and that would have to treated before the surgeon could perform the surgery. Her UTI was apparently left undetected by the Brian Center staff who cared for her daily needs. We believe the Brian Center should be cited for their negligence, poor nursing care, and lack of professionalism and expedience in providing quality care. If you are searching for a nursing and/or rehabilitation facility for your loved one, we highly encourage you to look elsewhere at another more reputable facility.
Lastever
4
|
July 27, 2011
My mother has been an assisted living resident of this facility for the past two years and it has worked out for both of us. She was able to live in the town she grew up in. I live out of state and I have a great working relationship with staff and doctors. They will alert you to all changes with their patients and are responsive to all questions and concerns.
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