The Promenade at Tuxedo Place

Michael

I'm moving into the Promenade at Tuxedo Place. Price is one of the major reasons I chose it. It's very helpful. There was only one issue that came up whether I was eligible or not. The room was very nice. I took an apartment on the first floor 'cause I had a knee replacement, so that was helpful. I'm hoping to move in within the next 2 to 3 weeks. It's a little bit old, but it seemed very nice.

Derrick

The people were very nice at The Promenade. They showed me around, and I saw a few places where I could live. I think they did a good job and communicated with me. It's an older building, but the atmosphere is great, and I saw seniors walking around.

Paul

Everything at The Promenade at Tuxedo Place was great. The rooms were clean and nice. They had bingo, puzzles, barbecues, and trips once a week. The staff was pleasant. The dining area was formal looking, almost restaurant style. They had decks because it was kind of hilly. It's clean.

Margaret

The Promenade at Tuxedo Place was nice, but I didn’t see a whole lot of happy faces. There was no outside place for them to sit except at the very entrance and they were just lined up and sitting there. The staff was very nice and the inside arrangements seemed nice. I liked the dining area the best.

David P

With the limited income that my mom has, The Residences at Tuxedo Place was just not in the budget. The experience was nice. The community was nice and clean, and the proximity was good too.

Anthony507278

The Residences at Tuxedo Place looked fine on the inside, but I didn't like the location of it or the way it was set back on a hill. It was too remote for my mother's needs and too far to walk for someone to get to a car on very hilly terrain. The inside seemed fine. The rooms looked clean and were normal rooms. The amenities looked fine, as well.

Joseph115558650

Mom moved to The Promenade last October. We see her a couple of times a week. Everybody there has their own rooms. They're really nice. It's a 62-bed facility. We figured she'll be getting better care with smaller group of people than she would in a bigger place. They have all kinds of activities every day, like bingo and reading classes. The good is excellent and my mother says the food is great too. Their dining area is nice. They got a pretty good physical therapy department. They do exercises every day. People are very helpful and the staff is very good also.

Luke2

My father’s been at Tuxedo Place for two months now. I like the idea of a small community. It’s independent and assisted living in three, extremely clean buildings. They have cards, a small exercise room, an activity room where they do arts and crafts, and a very nice dining area. I’ve tried their food, and it’s good. You can tell it’s fresh. There have been minor issues, but overall, everybody is very caring. They have an in-house doctor that comes once a week and stays for about three hours to see whoever is on the list. There's also a nurse on staff. The doctor comes either Wednesday or Thursday between the hours of 10:00 and noon, depending on the weather conditions.

Frank120062850

The Promenade was a really nice place. I was ready to move in there. I only met one person who took me around for a tour. I could not remember her name, but she was very nice. They had lots of activities. I wanted my mom to go see it because I thought it was a really nice place. I thought it was clean. I had not tasted the food, but everybody seemed happy with it. She took me into a couple of rooms, and I thought the furniture was provided.

Jimmy8

Promenade at Tuxedo Place was fine. The staff was fantastic. Everything was nice, but we wanted assisted living, and what they showed us was not covered by Medicare or Medicaid.

Frank1

There was nothing dramatically wrong with The Promenade at Tuxedo Place, but it didn’t look like it would be a good fit for my mom. The staff was very nice.

Anonymous114127050

I find Promenade at Tuxedo Place for my mom. It is a very nice place. The staff so far is good. I will recommend it to others. The rooms are very nice. The space of the room is fine. The food is good. They always have exercise. They have cards and karaoke. They have a lot of things.

Mindy6

To be honest, I was not impressed with the Promenade at Tuxedo Place. I thought it was dirty, and I didn't think the staff was nice. I would not recommend it. The rooms were OK in size, but there were so many other things that I did not like about it. They were not welcoming; they were not nice at all, actually. I was very turned off by the staff. I thought their dining area was far away for the residents to get to; it was not in a convenient spot. It seemed like everybody was just sitting and watching TV. I was not impressed with that at all. The outside was a beautiful setting. It was a nice country type of a thing, but no, it was not for us.

Anna27

I was able to visit The Promenade at Tuxedo Place late of February. Everything was beautiful. The rooms were beautiful, and the staff was super nice. The staff that I dealt with was wonderful and really caring. They have different activities. They even went on trips and exercise. My mother would have loved it.

Joan107630350

I also went to the Promenade up in Tuxedo. It is lovely, smaller, and very nice. The staff is lovely. This is not far away from me, but I have to go up a big hill with the car, park it, and go up another hill. If the weather is bad, I wasn't too crazy about that idea. We had to walk up a very steep hill, and it was snowing that day. It is difficult and not as accessible as I would like. I only saw one room. It is smaller, and I think a double bed would have really been difficult to put in there. I think the dining room is lovely. They have tables for three or four. They have a big table if a group wanted to sit together. It is bright, and I think it is very nice. They also have activities. I was only there one time, and the person that showed me around was great. She showed me all the different things and activities. It was a smaller, more intimate environment.

kathryn g

My husband and I visited the Promenade at Tuxedo Place and were very impressed. It is a very warm and friendly place. We brought my mother-in -law to visit and she loves it ! She will be moving in soon ! I am happy to know there are places like this for the elderly .

DisgustedwPromenade

The Independent Housing is the worst I have ever experienced. The receptionist is rude. The Executive Director implements policies to alienate residents. I can't imagine being " trapped" in their Assisted Living. If you love your "loved one" run away.

Caring102252650

The Promenade at Tuxedo Place was the worst place. The people were not nice. I made an appointment, and I showed up, but the woman was not there. The woman who was there was not nice. She felt like put out because she had to give me a tour. The woman who made the appointment with me that didn't show up never called up to apologize. We saw the place with the woman who was sort of like the receptionist, but she was not very friendly, not very cooperative, and not nice. One of my girlfriends said that this is not good. I just didn't like it. It was also far away. It took us 45minutes to get there, and I wanted to be able to get to my mother right away. I didn't like the way that the room was situated. It could have been a little cramped which depends on what you put in there. It looked a little older. It wasn't dirty, but it looked like it could use a little more work. It looked like they had activities, and there were a lot of people when we walked in. There was a room where everybody was sitting watching TV, but I didn't get a good feel because of the woman. Maybe if I went back and it was a different woman, I may be telling a different story.

FranHolander

With the exception of the Executive Director (she is not a people person and should not be allowed to interact with residents and their families!) everyone is very friendly and helpful. Located in a very small town that does not have much in the way of medical services. Very clean facility built on the side of a mountain. Not much outdoor space available to the residents.

Christine5511

We visited The Promenade at Tuxedo Place for my mother. What we like about it was the smallness of it, the coziness of it, and the more home-like feeling it had. We saw two of the staff, and they were very nice. We just got a very warm feeling in this place. Regarding activities, they have a gardening club. Regarding location, this place is within 10 to 15 minutes of a hospital. The rooms seemed to be a little bit more conducive for what my mother likes. She did like it though.

Christine40

My father is in Promenade at Tuxedo Place and it is very good. They give him attention and the freedom to try to do things he wants. They are always right there to help him if he needs it. During breakfast, lunch or dinner, they knock on the door and tell him "It's time for the meal, are you coming?" He only says "No" once and they stand there and ask, "Is there any reason?" Then he replies, "Yeah I am watching a baseball game". It is a comfort for him, but for the price, it is sort of far away from me because everything that is closer to me is a lot more expensive. It is very open and very airy. Nothing is enclosed. They have their rules, but they are not restricted. However, maybe they can have a few more activities because not everybody can just sit in and play bingo or word games and stuff. Maybe they can have like book discussions, or they can sit around and discuss articles in the newspaper or something like that.

Caring90143750

I had a tour at Promenade at Tuxedo and the staff were very friendly. They gave me all the information that I needed. The rooms were very nice and clean. I really didn’t see anything going on outside and I really didn’t know if they have anything going on for people as far as activities.

Donna75767050

Promenade at Tuxedo Place is a little bit expensive facility. They were very strict with regards to their rules about assisted living. This place expected me to transport my parents from Pennsylvania to New York to be able to evaluate them and I said that was a very negative thing to do. My mother is very disabled and my father is semi-disabled and I just thought that was inconsiderate. They didn’t have anybody that would be willing to evaluate them there, but it was a nice and clean place. I just wish they were flexible with regards to their rules.

Caring58958350

Everything at the Promenade at Tuxedo Place was nice and clean. The people who gave me the tour were extremely nice. They showed me all the different facilities, they went over everything with me, they didn't rush me out of the place.That place is in contention when my father does make his decision.They showed me all the rooms, they were clean and nice. It looked comfortable enough that my dad would feel at home there.It's definitely within my driving distance to visit my dad if he went there and it's in a nice scenic area.

Joan18

I liked it. I liked the area. There's absolutely nothing wrong with it. It met my price point. I was near my son's house. It would have been perfect but no one had called me back.

caring112

My mother-in-law really liked The Promenade at Tuxedo Place. It is only a mile from our house and it's close to her daughter and grandchild. The place was very clean. The people there were very nice and we felt that mom will get the care that she needed. The staff were very, very pleasant. They take care of her every need. My mother-in-law has only been there for a week, but so far the things we are seeing are positive and she seems happy.