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Northern Metropolitan

225 Maple Avenue, Monsey, NY 10952

(800) 558-0653 (Caring Family Advisor™)

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3.3

(8 reviews)

Care Offered: Assisted Living and Nursing Homes

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Northern Metropolitan

Monsey, New York 10952


3.7

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About Northern Metropolitan in Monsey, New York


To learn more about this provider’s license and review other available state reports, please visit:
New York State Department of Health Adult Care Facility Directory

Map of Northern Metropolitan

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Reviews of Northern Metropolitan in Monsey, New York

3.3

(8 reviews)

  • Facility

    5.0

  • Staff

    5.0

  • Food

    4.7

  • Activities

    5.0

  • Value

    5.0

LK115

1

October 22, 2024

I am a friend or relative of a current/past resident

PLEASE don't send your loved ones here. Longterm care are is grossly understaffed, filthy dirty, poor overall care.....The intake "nurse" lied on the PRI paperwork just to get our mother in quickly - she should lose her license.

LisaDH

5

March 31, 2023

I am a friend or relative of a current/past resident

We are very pleased with the care that our loved one has been receiving at Northern Metropolitan. The therapists are conscientious professionals who strive to help each patient achieve his or her full potential and the administrative staff has been instrumental in keeping our family updated throughout our loved one's stay. We have also received guidance and support to ensure continued financial coverage for our loved one, which was very helpful, as having someone in a healthcare facility is an unfamiliar situation for us.

Chessed Fan

5

August 25, 2022

I am a friend or relative of a current/past resident

Shoutout to the great crew at the front desk!!!! I'm always greeted so nicely!!! The secretary at the desk are always so cheerful and welcoming!! Keep up your great work!! Can't wait to see you again on Friday nights!!

Tzirel

5

August 5, 2022

I am a friend or relative of a current/past resident

Great rehab! Rooms are freshly painted and renovated. Interactions with staff were very positive. My mom was there post ICU hospitalization and they got her up and walking within one week. Discharge was three weeks after admittance. Recreation comes around with activities and projects. Visits were allowed around the clock and my mom felt very well taken care of.

widow wife

1

June 23, 2021

I am a friend or relative of a current/past resident

This place is horrible. Do NOT let these people convince you that your loved one will be taken care of. He/She will not. All of my husband's belongings were stolen ... everything except the clothes on his back. Everyone refused my calls, refused to meet with me Nobody communicates any information on condition, etc. The last I heard from them was to tell me that they found my husband on the floor and he was being transported to the ER. He died two days later. Stay away from this place.

Max 1 2 3

5

October 27, 2019

I visited this facility

the staff is very professional the rooms are very clean they have every day new activities

Prof.Harry Hocus

1

February 8, 2019

Other

Communication is terrible. I know not to trust them to A: Answer phone. B: Know what they are talking about. C:Hire reliable staff.D:Get back to me.

CaringDaughter3456

4

October 31, 2015

I visited this facility

Northern Metropolitan has a four-star rating; maybe it does deserve a four-star rating because their rehab director worked at the best rehab for many years, and their staff is trained, including their personal care assistants, in PT procedures. Most of these facilities do rehab in isolation from families and the rest of the staff, but at Northern Metropolitan, it sounds like it is integrated into the entire place. They're told what the patient can do, so for every skill, they break it down. Like, my dad can unbutton his shirt or sweater; he can’t always button but he can unbutton, so everybody gets to know exactly what the patient can do and also areas in which the aide can help. It is a better way of training people. It is not yet 100% renovated, but they are in the process, and it has a friendly energy. It is kind of friendly with really good activity therapy and a lot of staff. I was so in awe of the number of staff they have; I should send my dad there. Everything is good, except the fact that they are still renovating.

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