The Cottages at Garden Grove

daughter and sister of past and present residents

The rooms are big and I like the concept of private rooms and bathrooms for the residents. The staff have been fantastic with my relatives. They are very caring and helpful. The physical and occupational therapy they have received has been very beneficial and I have seen improvement in both my sister and my mother. The nursing care has been wonderful. They have stayed right on top of all their medical concerns and needs. The food is ok but if residents don't care for what is being served that alway have an alternative choice. They have activities for the day posted and it is the residents choice if they choose to participate. On nice days they have a beautiful screened in patio for residents to go out in sit in and enjoy the fresh air, read, relax. or do what pleases them. I have visited other rehab centers and nursing homier the area and they do not compare to the quality of care that residents receive at the cottages.

tombear

What are the rooms like? Well they are nice and big but, you can not reach anything unless you have really long arms There are BUGS in the rooms also. Like ants, flies, and other BUGS. If they actually had someone come in and clean the rooms hey would not have that problem.. The interactions with the staff is not good the smallest thing they find out about a patient it gets turned into the talk of the town (ie gossip). They make the residents sit in their wheelchair for hours and if you have to use the hoyer lift they make the patients sit on the pad which is very uncomfortable. They hate it when a patient interrupts them when they are putting frozen food into the oven or microwave. I don't know how the residents eat at the table due to the fact that it is so sticky and discussing. They do have activities for the residents but, no one goes to them like for instance they had a very small car show for the residents which turned out to be 4 cars for the residents to walk around. Other then stupid stuff like that there is nothing. The supposed amenities don't exits there are none.

Debbott

My mother inlaw was in rehab for a couple of weeks, the rooms were very spacious, but most important the staff was fantastic, they could not have been more caring and helpful. I would highly recommend sending your loved one there.

Mortsdaughter

Hi all. It has taken me a long time to write this review. My families experience at this place was unbelievable. And not in a good way. Mom had been hospitalized at St Joes multiple times in the year before her admission there last summer. At all previous discharges from hospital she went home. but it was thought she may benefit from rehab. She had COPD and was admitted multiple times for resp issues. At that time, we filled out the skilled nursing application. The cottages was our 3rd choice I think. On discharge day, we were told the cottages accepted her and she would be going there. It was only later I found out our 1st and 2nd choices also offered a bed to her. Since I and my sister know people at these places. We were not told about this. Perhaps they (the cottages) are affiliated with St Joes? Anway, We arrived at the facility (mom had to be transported by a medical transport company. They would not let me drive her there ) and like other reviewers mentioned, the office was not marked so I had to go house to house to find mom. The place is quite lovely. I'll try to be brief. Mom was happy and alert upon arrival. Weaker than her norm but was ambulating all over the first day PT wondered why she was there. First few days went ok. I don't think she got PT everyday. Aides were different everyday. No way they could evaluate changes in moms condition. RN locked in office if and when she was there. Acted annoyed when you wanted to talk to her and ask questions about moms care and plan. Within days we were noticing mom was starting to decline. A chest xray was done, and she was prescribed Antibiotics for pneumonia. But she continued to decline and wasn't going out to the table for meals and eventually unable to ambulate at all. How did PT not see this! I have several siblings and we all expressed our concern to RN. Basically she ignored what we were telling her about moms change in status. I think it was because couple of us work in health care and she knew it and was in a pissing contest. Finally, the day a week and a half or so after her admission my mom was wheeled to dining room for a meal. My sister and I had gotten there shortly before. She was completely out of it, sitting there with her head hanging down, arms hanging down, out of it. We told them we wanted mom to go to the hospital. Told them to call the supervisor. An ambulance was called, mom started on O2, an IV started in her room there. She was not really responsive at this point. Back to St Joes The ambulance driver told us he almost had to intubate her in ambulance. She passed away a couple weeks later. I will say that she had a lot of chronic stuff going on which we found out about at her last admission and would have passed away in a short time anyway. But the fact she was not doing well at the cottages and the RN in charge failed to recognize these changes or refused to listen to our pleas to evaluate her status change may have prevented her from being with us just a little longer.

Diane I

This is NOT the place to go if you are a more complex orthopedic patient. Actually,I'm not sure it is the place to go for anything. My mom was verbally abused there and a CNA who apparently was not properly trained dislocated my mom's new total hip. This required additional treatment in an acute hospital as well as her needing to wear a large hip brace for many weeks, which greatly set back her rehabilitation. After this, we transferred her to a different skilled nursing facility where she received very good care and rehab. The nurses pretty much ignored and discounted any complaints she had. After the CNA dislocated her hip, the nurse in charge did not believe anything was wrong - had my sister not been there and insisted on an x-ray, her complaint of severe pain and inability to move her leg would have probably been ignored. The CNA's were frequently short staffed and the food was pretty bad. The PT/OT staff seemed fairly good, but could not make up for the lack of adequate and properly trained staff. I would never allow my mother to go back to this facility.

BobJRL

Combativeness is created by the environment such as cold rooms (61 degrees) being striped naked and showered as two aides stand over spraying the resident with the water. Aides complain about resident complaining, yelling "I'm freezing" and the P.A. increase a medication from 1000 mg to 3000 mg. at one time. A medication which causes agitation and has not been proven effective for agitation in dementia patients. Doctor has clearly stated he would have increased INCRMENTALLY, not at one time. Doctor also stated my brother could live a long time because he was healthy and had a strong heart. Care plan meeting was not followed. Nurse, doctor, and psych doctor were to meet to discuss the aides concerns. Any medication change was to be discussed with myself (guardian) prior to change. This did not happen. I did not approve, or agree. Speech Therapy was brought in after medication had been started because my brother was not able to swallow. From June 16 to July 3 he became very 'zombie-like' and unable to feed himself, talk. By July 12 he became nonresponsive, had vomited and was admitted to ER. He passed October 9. Reminder - Doctor said he was healthy and had a strong heart. There are a couple aides who seem compassionate and caring. There is a recreation "plan" posted in the common area. The many days we sat in the common area, the recreation did not take place. There is NO ala carte. NO, meals are not prepared at The Cottages, they are brought in.