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Throgs Neck Extended Care Facility
707 THROGS NECK EXPRESSWAY, Bronx, NY 10465
Featured Review
5
|
February 2, 2022
The exceptional care provided is above the norm, I cannot express the professionalism this facility expresses and the amazing standards they hold themselves to, the place is always clean the nurses and aides are kind and compassionate I cannot find a single fault thanks to everyone.
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About Throgs Neck Extended Care Facility in Bronx, New York
Throgs Neck Rehabilitation & Nursing Center is located in a residential neighborhood in southeast Bronx, NY. The facility is located near numerous dining and shopping options conveniently located next to the Throgs Neck Expressway. There are eight hospitals within 5 miles of the facility, including Montefiore Medical Center and Cavalry Hospital.
Throgs Neck Rehabilitation & Nursing Center offers subacute rehabilitation and physical, occupational and speech therapy in its state-of-the-art rehabilitation gym featuring the latest equipment, including Cable Columns, for strength, and NuStep equipment. In addition to 24/7 medical care, the staff also offers specialized care services, such as wound care, cardiac recovery, pain management and an LVAD program.
Throgs Neck has numerous amenities to optimize residents’ mental and physical health and well-being. Private and semiprivate rooms are available and feature Wi-Fi and cable. Fine dining is offered, with a menu overseen by an in-house dietician. Residents can also take advantage of an on-site beauty parlor, an outdoor patio, courtyard and a spa and wellness program that includes yoga, tai chi, aromatherapy, massage and nutritional counseling. Therapeutic activities and religious services are also available.
To learn more about this provider’s license and review other available state reports, please visit:
New York State Department of Health Adult Care Facility Directory
Medicare
Health
3.0
Overall
3.0
Quality
5.0
Staff
1.0
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Reviews of Throgs Neck Extended Care Facility in Bronx, New York
3.0
(14 reviews)
Facility
3.1
Staff
3.1
Food
2.9
Activities
2.9
Value
3.0
Major Disappointment
1
|
April 3, 2022
My mother was in this facility in 2019 with positive results. She able to rehabilitate and return to her normal life. Something has drastically changed since then. After another brief hospitalization she returned to Throgs Neck Rehab in early January 2022 in the middle of the OmniCron variant wave. Initially her cell phone charger disappeared, and eventually her phone became disabled. It was nearly impossible to get through to my mother. I tried many, many times to call the nurses station at different hours only to have that phone ring 30-40 times with no answer. On the two occasions someone answered the phone they told me she was either sleeping or eating. Then I was told her phone was missing. I tried calling the Concierge, Social Worker and eventually the site Administrator. I kept being told they would look for the phone. I called several times for her medical records to be sent to her new residence. I found it impossible to get cooperation from the staff. The Administrator Mr. Caraballo apologized on behalf of his staff but could not get his staff to do their jobs. On the day before my mother was schedule to be discharged she asked a staff member to call me. I spoke to her for the last time. She complained she was not treated well but was anxious to leave. The next day I received a call from the on duty physician informing me my mother was not well. Her blood pressure and heart rate were gravely low. The doctor asked me, "what would you like us to do". I thought I would have been told she was on her way the Emergency Room instead. As it turned out my mother was in Septic Shock something a medical professional should have recognized. My mother never spoke another word or responded to any commands. She passed away 6 weeks after this episode. During her hospital stay I asked for her personal belongings. Cell phone, jewelry and clothes. I was given a box with her name on it. When I opened the box it was filled with other patients clothes. Several with different patient names. None of her clothes, cell phone or jewelry were returned. My recommendation is to stay as far away from this place as possible. The owners of this place need a full overhaul of their staff and it starts at the top.
michael11o
5
|
February 2, 2022
The exceptional care provided is above the norm, I cannot express the professionalism this facility expresses and the amazing standards they hold themselves to, the place is always clean the nurses and aides are kind and compassionate I cannot find a single fault thanks to everyone.
micky acevedo
5
|
December 14, 2021
This Facility is the best ive even experienced, im always able to reach someone in the facility (i usually speak to the concierge) the rooms are always kept tidy ( so is the rest of the building) the staff are always nice and accommodating, the building here has a team that makes sure each and every resident is not left behind and is cared for.
mg22
5
|
September 17, 2021
It is a great place for the person who needs to feel like the staff knows them and cares.
Angelina
4
|
August 4, 2021
My mother was in a nursing home called Throgs Neck Extended Care Facility. She was there for four years, and I took her out during the pandemic. They just don't have enough people working there to care for these people, but they did the best they can. It's small. They had very little activities when I was there, but now they're probably changing. The food was just OK, but they had good medical care. They had good nurses and doctor that took care of the people. They were very good. We were very grateful for the ones we had. They kept the room very clean. We were able to pick the food that she liked. They just had rehab and meals. They did a lot of arts and crafts, bingo and stuff like that. They just need more staff. They don't have enough staff there. The bathing area was very bad. They only had one shower room on each side of the floor of 20 people. She had Medicaid.
Sankena
1
|
July 18, 2021
All of my experiences at this facility was horrible in services for me. The security and staff are very rude and when I went in my relatives room there was dust everywhere. Now they make us visit outside so I wouldn’t know how the room looks now but it’s definitely a concern. I truly want the best for my beloved family member and all of the other members there. I’m willing to do whatever is needed even writing our Mayor for better results for our beloved family members if necessary.
RealBronxGirl
2
|
June 18, 2021
The facility has recently undergone a slight makeover, with new furnishings and wallpaper. The best thing about the facility is the hard working staff. Specifically, the overworked nurses and nursing attendants. I was there during COVID restrictions, so there were no amenities or activities. There were SEVERAL problems during my stay. They failed to consistently provide for my primary concerns - wound care and IV medication. These failures prompted me to facilitate a 4 weeks early self-discharge.
anell
1
|
May 4, 2021
The nursing staff and doctor at this place are horrible! They treat patients like just one more person that comes their way without realizing that they have a HUGE impact in a patients life when they’re at a nursing/rehabilitation center. They should teach their medical staff bedside manners... I would never in my life make the mistake of having a family member stay at this rehabilitation center again. My mother used to call me in the middle of the night all the time crying in pain because she would push the button calling for the nurse at Throgs Neck and they wouldnt go for HOURS to give her her meds or to see if she needed help! And when I called the facility to see why no one would check on her they would LIE and say that they were just in her room. My mother said she used to feel like they didn’t even want to help her at all and when they did they would be ridiculously rough with her one time one of them even made her bleed out of a wound she had... and the doctor would go to her room and be on the phone the entire time he was talking to her and whenever I was on the phone with him it was pointless to ask a question about her care because he would never have a straight answer... you should consider retraining your medical staff... they should understand that patients are there because they want to get better or for some reason they can’t be at home with their families... have a little bit more consideration!!
LMC1020
1
|
October 6, 2020
This facility is terrible. The care is less than par and they are negligent. They missed several apts for my family member to see an outside dr. When I asked to have him sent to the hospital for pneumonia, they said there is nothing the hospital could do that they couldn't. I am trying to get him transferred but they make it very difficult., They are only interested in the $$ they get for the patients. Now, not being able to visit makes it even worse because you cannot see for yourself how they are doing. I have threatened legal action. Do not choose this facility for yourself or your loved ones.
jkreism13
5
|
November 13, 2018
After having spinal surgery (fusion C3 & C4) I was admitted into Throggs Neck Rehabilitation. And was there for 2 solid weeks going thru Physical Therapy and learning what I needed to do to get back in good form... All the PT people were great! Everyone was friendly and understood what I was going thru and really made me feel like i was going to get thru this... as you would expect it was ruff but most days i didn't might going downstair to do it, most days i even looked forward to it. The second floor nursing staff were great as well and took excellent care of me everyday that I was there. Even in the very late night hours over all a really good place. Thanks for all your help.
pianolad
5
|
April 6, 2017
A beautiful facility.
ThrogsJSR
5
|
January 3, 2017
This is a place worth choosing for your family members. Some of the things I can share is that they have caring and compassionate staff that goes the extra mile for me. The place is super clean and everyone is willing to help you. The rehab staff goes above and beyond to allow me to reach my goals.
vnty12
1
|
November 28, 2014
Would not recommend this facility as a rehabilitation center and certainly not for permanent residency. My mom regressed while here and the staff are very uncaring, from the CNA to the social workers. The only positive is the rehabilitation Occupational Therapy staff but not worth having a loved one stay at this facility. PLEASE find another facility. Would give ZERO stars but this website did not allow me to.
gramos98
2
|
September 26, 2012
My grandmother was a resident of this facility for almost two years. The facility was clean and well kept inside and out, however, the staff was not very friendly and treated residents like hospital patients rather than assisted living residents. In a setting like this, I wanted to feel a bit connected to the staff and have them treat my grandmother with a bit more compassion and caring rather than if she was just another one of their cases. I didn't like that they were insensitive to the fact that she wanted to spend time with her great-grand children. Overall, I would say that the facility provides good enough care. I would want above average care for my elderly loved ones and would not use this facility again in the future.
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