Holiday Sky Peaks

Hedy

We chose Holiday Sky Peaks for my friend because of the casual style. What I liked the best was the view and the surrounding park. The worst thing would be the timing for eating. They don't have much of a window. It takes a long time when they serve. I have been dealing with them for quite a while because I was looking for myself, and the management and everyone were really super nice and helpful. They have bingo and special events. My friend goes for walks, and when the weather was bad he did use their little gym.

Debbie

My father has been staying at Holiday Sky Peaks for a little over a year and a half now. What I really like is the management and the community itself and the people that live there. Recently, my dad's been a little wobbly on his cane and the manager called me up and said, "Hey, I think your father is not looking his usual self. Maybe you should call him up and see what's going on." I called him up and he says he's fine. It turns out that he had fallen and he didn't tell me because he didn't want to bother me and make me feel bad and drive all the way over there. I went over the next day and found out that he really didn't look good at all. I took him to the emergency ward and it turned out that he had COVID. Thankfully, it was in the really early stages and they caught it in time. He spent a week in the hospital and he's still in rehab now, but he'll be fine. I just shudder to think what would have happened if the manager wasn't kind of watching out for everybody and hadn't called me to give me the heads up because the doctor told me it's treatable now because it's in the really early stages. If this had gone on another several days, then maybe not. I really appreciate that. All the people that work with her, the activities person, they're just in it for the right reasons. They're wonderful people. This is a wonderful, caring community. They really do love the people that live there. It is independent living and they shouldn't have to watch the people or have anything to do with them, but this manager knows everybody individually, knows their habits, knows what they do every day and their routine, and if something isn't quite to their routine, then she goes and checks or have somebody check on them and make sure everything's okay. It's really above and beyond what a normal manager would do. They do three meals a day in the central dining room. They have a guest suite, so I stay there a couple of times a month when I go there. My father likes the food. They do a pretty good job with what they can get with their food allowance. They do some really fun, creative things and it's gotten a lot better. We went to a couple of different places and had some lunches and dinners and it's right up there with some of the better ones. They have about three or four things a day that they do. They do a morning exercise and they have an afternoon bingo game. Every Friday, they have a little dance party down in the rotunda. Everybody can come and dance and then they do crafts, and once in a while, they have little parties, like they had a little Haunted House last weekend. There's always something every day. They have games that they play, card games, and trivia lunch. One of the things that my dad does is they have brain games on Tuesdays where they can come and do all the puzzles and kind of exercise their minds a little bit. They have people that come around once a week and clean his apartment. They really take care of him. The girl that handles the activities is just incredibly selfless. She's so cheery and upbeat. She's like a little Doris Day kind of person. We looked at some other places that were a lot pricier that we didn't like as much. I'm happy to pay whatever his rent is. He's so far away and I can't keep an eye on him, so it's really important that I feel like he's safe and people are taking care of him, even though it's independent living. They don't have to, but they do, and all his friends there kind of watch out for each other. It's really an amazing place. When he went into the hospital, they circulated a card around and I brought it to him and it made him cry.

Brynn

I saw Holiday Sky Peaks. It's a nice building. It's older, and it's got a little bit of a view. It was kind of hard to find the front door because it's not well-marked as to how to get there. But it's a nice facility. The staff members were nice. They have the same activities as most places like bingo, games, TVs, and shopping if you need it.

Randy

I went out and looked at Holiday Sky Peaks. It was a nice place. The tour went well. The people were friendly and helpful. However, the rooms were bigger at the other facility. The staff was really good. They just made me feel welcomed and they took the time to answer all my questions. They were just very helpful. They need to improve probably on the size of the apartments. And it was a little older; it wasn't as new.

Kathy

We visited Holiday Sky Peaks. When we came in, we were greeted very warmly, and very welcomed within the place. Our tour guide was also the director of the property, and she had a project going on about an hour after our tour. We got to see the lunch area, and we got to experience two different rooms and different places within the facility. Everything was clean. Everybody was kind, and everybody seemed friendly and happy. They have different crafts, they've got different card groups like canasta and gin rummy, they have different dance groups that come in, they have music that's live on Friday night, and then they have a community awareness where they're open to the community that you come in and visit and spend an afternoon there. We looked at two different rooms and they were two bedrooms. One of the two bedrooms, each had its bath. The other one had like the master bedroom with a bath and then a bathroom separate from the second bedroom. But they looked very clean, very welcoming, and very comfortable. I was very impressed.

Pamela

Holiday Sky Peaks was nice. It was appropriate for the age of the residents. The staff who assisted me were very nice and thorough. They have three meals a day, which was part of what I was looking for. I was looking for an apartment with no kitchen and three meals a day available. They had like a craft room and a game room. The room itself had just enough space and it was good for a senior.

Beth

We visited Sky Peaks, and my mom thinks it's too much money, and it's very old. When we were in the elevator, there was blood on the wall. Maybe somebody just cut themselves or whatever, but it was a white wall. My mother also saw that as well, and so she thought that it was old and dirty. The amenities were just like any other place, the three meals a day, they do the linens and towels, they come in and clean the apartment. The amenities were good and she likes that. The cheapest studio was like over $2,400 the day that we were there. A week later, the staff contacted me and wanted to know if Mom liked it, and I said, "No, it's too expensive." Then he contacted me the same day an hour later and said, "Well, actually we can put you in a studio for $2,300 instead of the $2,400," but I told him, "No, thank you." The staff was really nice. They gave us lunch that day, and it was really good. Everything was just very old, like the kitchens in there. My mother said the cabinets looked very old, and the floors in the kitchen were still like linoleum. She said that that looked very old. It looks like it needs renovation to make it more appealing.

Precious

Sky Peaks was very nice. It feels homey, so for the residents there, there is a sense of community and camaraderie. Everybody knows everybody. There are lots of activities for the residents that they may choose to or are not obligated to attend. It is an independent living facility. It is their home, that's what it seems like. It's a little outdated, but that's not a cause for concern. The place is nice and clean. The staff was knowledgeable. The building itself is nice. Each apartment has a balcony or a patio. It's located in a nice quiet area. There are parks all over the place, so the residents can go in and out of the place whenever they want and go to those parks or shopping.

Debbie

My sister and I liked the Sky Peaks facility. It's a marvelous community, and it's really wonderful. We met with John at Sky Peaks, and he was absolutely marvelous. He could not have been more friendly and helpful. He's excellent at what he does, and he makes everyone comfortable and at home. We ran into so many people in the hallways who actually live there, and they think the world of him, too. If you're looking for a recommendation to give to other folks, this place is wonderful.

Debra

We visited Sky Peaks and the tour was very good. John was the representative that took care of it and he took excellent care of us. The man is awesome at his job. The facility itself was lovely, it was very hotel-like and not like a senior living home at all. It's an independent living place and the facility was lovely, the apartments were very very nice. John's service was exceptional. The information that he provided and the fact that he seemed interested in our case and what our needs were, he was wonderful. My husband and I thought he did an outstanding job. He was delighted with the people that lived there that we came in contact with. I think my sister would be very happy since there are absolutely no restrictions there on her at all. No curfew, she can keep her car, and she can keep her cat. It would just be nothing but a positive environment for her and they allow small pet companions, small furry ones. There were elevators too, there's absolutely no steps in the place that anyone has to use. There is a beautiful staircase from the 1st floor to the 2nd level, we saw some folks were using it but it's nothing that anyone has to use because there's an elevator. There are free washer and dryers on every floor plus the housekeeping, they'll come in and change your sheets which is something that's already difficult for her to do. It was just nothing but a positive place.

SH

I liked Sky Peaks very much. It was beautiful. I got to see the rooms and everything. It was expensive, but they did not really have any assistance to give my brother-in-law medicines and stuff like that. There was really no assisted living there, but it was a beautiful place, and they had lovely rooms. It was more for people who are independent. He would not have survived there because they had to go outside to get to the dining room and he would not be able to do that. The people were so friendly. They came over and started talking to him. It would've been lovely, but unfortunately they did not have the services that he needed. I would love to be there myself. They were in the process of upgrading the room and painting it, but it was lovely, and they had their own private bathroom and a little kitchenette. It was under construction, but you could tell it was a lovely place.

Renoite

Facility is OK overall. Understaffed most of the time but staff is caring towards residents. Management has been lacking in the last year and meals have gone down in variety and quality. One problem that has taken way too long is that the AIR CONDITIONING UNIT in the common areas including the dining room has been down for approx 4 weeks this is totally unacceptable for a senior facility in 95-100 degree weather so residents are opting to stay in their apts which isolates them The state of Nevada has been told about the problem, mgmt says its on order. If they have a reliable A/C contractor they could have fixed it in a week at the most. Not a valid excuse !!! Old people suffer from extreme conditions.

Provider Response

David

Sky Peaks was not an assisted living place. The facility looked nice, but they couldn't take care of my mom.

Michael

We've lived here at Sky Peaks for almost two years, and it is not good. Management and services have gone downhill, and food has really gone downhill. They have activities for seniors like bingo, Uno, and card games in the afternoons sometimes. We have a two-bedroom unit with bonus rooms. It's about 1,300 square feet and one of the bigger rooms here. There's a bus here that operates from Sunday to Thursday. The biggest drop is in the food. The meat is barely grade A, and they're reducing choices. In the two years we've been here, they've changed general managers four times, and most of the staff under that person has changed. Most of the people who haven't been changed are the servers and housekeepers, but they fired three or four of them for one reason or another.

Provider Response

Linda

We like that Sky Peaks isn't too expensive and the people are very friendly. I just don't like that they are understaffed. Also, when my mom goes down to have a meal, it takes about two hours to go through the whole meal; she doesn't even like to go down to eat. Otherwise, everything is great.

Provider Response

Gary

Sky Peaks was an independent living community with nice rooms. The excursion staff was off when we went there so the assistant manager showed us around and explained things. He was very nice, and the place was clean. We were surprised how nice the community was, but the altitude is too high.

Donna

I chose Sky Peaks because it's very nice, and I liked it very much because it's convenient for me. The place was in good condition and very well-taken care of. The apartments were very nice, and the dining room looked beautiful. They had lots of activities for the residents to choose from, and the staff was very nice.

Provider Response

Famous

Sky Peaks was a beautiful, well-laid-out, extremely clean place. The people were wonderful. I saw a studio that had a living room, bedroom, and little kitchen area on the main floor, so you could walk out into the courtyard area. I had a wonderful experience. It was well planned. The people I spoke to were extremely pleased to be there. I liked the idea that they always had fresh, hot coffee and a little snack area. The only thing that I thought needed improvement was the library. The dining area was wonderful and wasn't overcrowded. The food was delicious and well thought out. I liked the idea that if you did not want what was prepared, you could order a sandwich or something. They had an exercise room with treadmills, bikes, and light weights; I liked that.

bobby246501

My parents are in Sky Peaks, and I think it's a great place. I pay for extra help, and the girls I hired give them medications every morning. They have 3 meals a day, I eat with them regularly once a week, and they enjoyed that. It's clean, they treat them well, and the staff knows their names. We've been very happy with them.

HD137540

Sky Peaks was a very nice community, and the staff was very nice. Their pricing was high but not so high that it would be a discouraging factor. The place was very pretty, and I liked it.

Stefany411053

At Sky Peaks, they have a host couple who sat down with us and told us about the place. My mom really enjoyed that. They served restaurant style. They have a couple of selections, and you tell them what you want. They bring all the food on a cart to the table. It was very nice and very clean. We looked at a small 1-bedroom, and we saw a studio too. We also went into a furnished 2-bedroom. It was actually planned pretty well, but we were looking something smaller, so they showed us what we were looking for. They didn’t really try to push anything onto us. The one thing that I was concerned about was the bathroom. I wanted my mother to have a roll-in shower so that she could go in with her walker if she needed to, but not all of them have that. You have to specify that.

Marvin137083

The people who gave me the tour at Sky Peaks were very helpful. The place was very nice; however, I didn’t like the fact that most of the people there were either on canes or on walkers. The place itself is new and in excellent condition. It’s a very good place.

Hiram

My sister is living in Sky Peaks. She has an apartment, and it's fine. The staff was excellent and very cooperative. They treat everybody well, and it's a great value.

Laura Q.

Sky Peaks is a beautiful decorated space with a gorgeous dining room, and the rooms are large and clean. The staff is very friendly. The place is very nice and very impressive. The food was great, and they showed us different activity areas like a reading and piano area. They also had an art room, which was nice.

Jenny835211

Sky Peaks was a nice place, but it's too expensive. The staff was very nice, and the rooms are clean, but I don’t think they were as big. The food was good, and I liked the dining area. The residents seemed to be happy.

Connie145416

We were able to visit Sky Peaks and found out that we will not be able to afford it, but we loved everything about the place. Everything was beautiful and very clean. Everybody was very friendly, and the food was delicious. We saw a number of apartments available, but it was out of our price range.

PLS111

I liked Sky Peaks. I hated their food and didn’t care for the service of the food, but the chairs in the dining room were exceedingly comfortable and closer to the ground, so my feet were able to touch the ground for a change, which I liked a lot. They had a room there that I fell in love with that had two bedrooms and a den. I liked the manager, but the service was terrible in the dining room, and they used their housekeepers as their waiters and waitresses. I didn’t think that was a good thing. Their security seemed fine. I didn’t see a lot of activities. I saw people playing bingo, but they seemed older.

Shemac

We placed Mom at Sky Peaks and are very happy. The residents can have their loved ones eat with them whenever they want. She has a great apartment, in which we were able to get her furniture and fix it up like she wanted. The staff is great. I like that it doesn't look like we are driving up to a scary house. It's very nice and colorful. The services are great and meets all our needs as well as my mom's needs.

Anonymous121504950

Sky Peaks has individual apartments that were very nice. I met the tour guide and the chef, and both were very friendly. The facility was clean and well maintained without a distinct smell whatsoever.

Julie117167850

Sky Peaks in Reno was originally where we were wanting my mother to go, but the pricing just wasn’t in the budget. If I had a choice, I would still prefer for her to be at Sky Peaks because it's closer to everybody in our family, but cost-wise, we ended up having to move her to the Carson City location. Everything's clean and nice, and things are in really good shape; if something is not fixed right, somebody is there right away fixing it. The minute you walk in, you're welcomed, not only by the people, but the residents themselves. It's a really good community. The apartments themselves are just beautiful. They're really well-lit and bright; there's no darkness to them at all. You walk in there and it's just lifting. It's really bright, beautiful, and roomy, and the bathrooms are set up for somebody that needs help being in and out of the bathroom safely.

Caring113272350

Sky Peaks was beautiful, and the staff was very friendly. They did not however tell us about all the expenses that would incur. My mom, although she was OK with it, didn't feel that it was a homey environment. She felt that it was more formal, and didn't feel it was part of what she was used to. But the facility was gorgeous. The apartments were a lot bigger and fresher, they had newer carpets and things like that, but I couldn't say that they were any better or any bigger than the one she is in right now. They had the same types of things like movies, socials, and Bingo. The food was good, and the dining facility was gorgeous. I just felt that the food where mom is at is a little better because it seems more home cooked. The staff felt very friendly, and they were right there asking us if we needed anything. They gave us beverages and, of course, we got a complimentary lunch. I can't say anything bad about the staff, other than the person who was in charge of showing us around. She neglected to tell us a couple of things about the financials that we asked about.

Anonymous112115050

Sky Peaks is very nice. It is laid out very good. It is clean. The people that are running it are friendly. The food is very good. It is a pretty good facility. My friend is happy with it. They have a movie room, a card table, and a pool table.

Caring113306750

The people at Sky Peaks were very nice. I had a wonderful lunch there today. I've only eaten there twice and at both times, food was good. The rooms were very nice. The apartment that I'll have is two-bedroom-two-bath. The staff was very nice and very helpful. The dining room was very large. They do have activities. They have bingo and card games. They have a library and they have a community room where they can have visitors come in. The atmosphere, I think, was very nice. They have a grand piano. When you go through the entrance, to the left is the dining room. It is like a three-story atrium. Everything was very clean and nicely appointed.

Care0509

My mother is a resident of Sky Peaks. She continues to enjoy the friendly staff and other residents. There's plenty of activities to choose from. Two times a week a van is available for doctor appointments, two times a week the van is available for shopping, and one day a week the van is available for misc. scheduled activities. My mother enjoys working out with a group in the mornings and working out independently in the afternoons. The facility is extremely clean and bright. Her apartment is the perfect size and has a beautiful view. She has weekly laundry and apartment cleaning. All three meals are provided, included is unlimited snacks, juices, water, coffee and tea. The cost is affordable and there's the option of paying a bit more to lock in the monthly rate for as long as she lives there. A great value for the money.

Caring106489650

Our friend has moved into Sky Peaks because the people who were there were so nice, very helpful, and very respectful. They offer everything; they have breakfast, lunch, dinner, and they have snacks during the day. They have live music, Happy Hour Fridays, and they take people shopping. They are really great.

Lorna3

Sky Peaks have good staff and good people. The facility is clean and they have a kitchen were you could use if you want to make cookies or something. They do have different activities, and I know they have exercise classes. What I like best on the facility is the friendliness and the bigger rooms in the facility.

Caring73957550

Sky Peaks was a good place. The staff was fine. My mother lived there. The food served tasted good However, my mother wanted to cook her own food which was why she moved to another facility. They had a lot of activities. My mother played bingo there. The place was fairly priced.

Caring90587850

My mother and my brother went to Sky Peaks. It's not assisted living, so you have to contract with a third party provider for anything medical. This is a retirement apartment with meals prepared. It was about the same square footage in terms of the rooms. The 2-bedrooms, 2-bathrooms and a living room were pretty much exactly what she was used to, and her furniture fit really well. It has a tiny kitchen because all the meals are served for them. It has a nice little patio, so the adjustment in terms of inside the unit wasn't much. They go to the dining room for their meals. She has been sick with bronchitis and so she has not been going to the dining room. They deliver her food to her room, which is lovely. There's a bakery chef for quiche pies, all kinds of things made all the time. You can go pick some at the table. It has muffins, cookies, coffee, tea, and juices at all times. This really was the best for the money in all the Reno area. The location was great. What was really important was that they could take my mom's little doggie, so that was good. They have building managers who stay there. There's a couple there all the time. One couple goes 3 days a week and one couple 4 days a week, and they sleep there. They're always on call. There's also pull cords in every room, so if my mother needed to call 911, all she has to do is pull the cord and they'll help her.

Caring85191950

Mom is at Sky Peaks. We chose this facility because she likes it the best. I would give the staff a 10. The rooms were extremely clean and well cared for. Anything they showed us had already been cleaned and was ready to go. She could have moved in that day if she wished. I ate there twice, and the food is excellent. I had lunch and breakfast. Mom explained that they have morning walks, and they can do that twice a day. On Friday, they have a weekly trip somewhere on a bus. They go out five days a week to do doctor appointments and/or shopping, and all you have to do is ask. They have a weekly person who comes in to do entertainment and play instruments. They also have movie nights, and usually they have something holiday-related that they do. They also decorate everything according to the holiday.

Caring9372

I'll be moving in to Sky Peaks. The apartment that I got is exactly what I wanted. My daughter and son-in-law insisted also on this place because it's much closer to their home. The facility is really nice, it's right in the center of the residential area. Their rooms are big. I like both their pool table and workout room. People here are friendly.