Desert View Senior Living

Janice

I toured Desert View Senior Living and saw both assisted and memory care. The memory care is on lockdown, and the rooms weren't as nice, they didn't have a microwave or refrigerator. I like the fact that it looks very homey, they have lots of big sofas where the residents were watching TV so they weren't all just stuck in their rooms. The room that I saw didn't have any furniture, they were vacant. The food was good, it looks healthy. I wasn't able to try the food but I saw what they were having...

Nancy

I like Desert View Senior Living. I feel very comfortable leaving my mother there. I recently had to take her to a doctor's appointment, and we were gone for a good three hours. She was absolutely happy to go back in. I worried that she would want to go home with me, and that I would have a problem dropping her off again. She was happy to be there. It was like she was going back home. I think she's getting wonderful care, and I'm very happy with it. The staff is friendly and helpful. They call m...

Laurie

My mom moved into Desert View Senior Living. They seem to be compassionate. My mom seems to be kept well physically. She has an urgent issue, so she often goes to the bathroom. They are OK with helping her frequently to use the restroom, which is a very big deal. They have good communication. They were very helpful in getting my mom moved in during COVID restrictions. My mom seems well fed. The dining area is appropriate for the needs of the residents, looks clean, and is an active area. They ju...

Patricia

We went to visit Desert View Senior Living and we were very impressed. First of all, we liked the facility because it had a very home-like feeling to it. You didn't feel as if they were visiting any kind of specific facility, so we like the building itself, and it makes a difference. We have visited places that as soon as you walked in the door, you felt like you were in some sort of school or institution, but here, the way it's created is you feel like you're walking into somebody's house or so...

Gloria

My sister moved into Desert View Senior Living, and she loves it there. She's in assisted living, and they're really good with her. They take very good care of her, and she's adapting well. Everything went really well. The director and assistant director were very nice and very helpful in explaining everything. It was just a pleasant environment when I walked into that place. I knew that was the place for her right away. It was so airy, nice, and clean. Her room is very nice too, and everybody's...

Elaine

Right now, my mom is in quarantine at Desert View Senior Living. So far, every personal experience I've had with them has been great. She's very happy with the food and very happy with the care. We can't visit her right now. She has a studio, which is perfect; it's just right for her. They have the common game areas and common visiting areas there. They also have community rooms that are really nice and furnished with tables and things like that. They have lots of activities. They have a courtya...

Bob

My mother-in-law moved into Desert View Senior Living. I recommend them highly. They are very nice and very good. I have no issues there. Everything about it is right, plus they are working with me on the VA for mom to get assistance from her late husband's military status. They do all the paper work and leg work. All I need to do is give them the forms, and I don't have to worry about a thing. They were very good, very knowledgeable, and very reasonable on the rates. Their meals are outstandi...

Suzanne

Desert View was pretty good. It was just a little bit more institutional with long hallways and a lot of doors. The staff was very engaged with their residents. All the residents were out of their room and actively doing something. They are actually walking around. They are dressed and not in their pajamas.

Provider Response

Diane

Desert View Senior Living is an older facility. They might need a little paint job to spruce it up a little bit. The colors of the hallways were pleasant because they had wallpapers, which wasn't just one solid page, it had a little variety in it. It was nice. The staff was definitely a salesperson. He was kind of a little overbearing but he was fine.

Natalie

We chose Desert View for my father-in-law. They have two people in each room. They have their own bathroom and a closet to share. It's a pretty good-sized room. The dining room is large. There are lots of tables and chairs for activities, and for eating as well. My father-in-law has only been there a little while, so I'm not sure about the activities. They do exercise classes. The value for the money is extremely fair.

Susan

I chose Desert View Senior Living for my brother. It's wonderful, they're taking really good care of him, they go out of their way to communicate, and he's happy. We're happy, and it's a very nice place. It's a huge place, and it's designed almost like a hotel. They have everything from game rooms, to a nice dining room, to a library, and a music room. They had a little corona cafe, because when they go in, they have to be in quarantine for the first seven days. They've never had a case of COVID...

Robin

The food we had at Desert View Senior Living was very good. The staff was wonderful. The apartments were beautiful and very roomy. The dining area was really nice. All the residents were telling my mom, "We hope you live here." They give a discount to veterans, and they accept pets. They have big and little one-bedroom options, and it's very reasonably priced. The nurse and the hairdresser lady were very nice. It's a beautiful facility.

Joe

So far, Desert View is OK. Activities scheduled are posted in the elevator, by the cafeteria and the front office. My mother's room is clean. The staff members are professional and friendly. There are lots of amenities, they have outside patio furniture, and the food is pretty good, too. It is a very clean and comfortable place.

anonymous

I visited Desert View Senior Living. There was nobody there to greet me because even though there was an appointment made, they never knew I was coming. They showed me the area he would be staying in, and I was not impressed. The layout was fine. The staff was very helpful, but I was not impressed with the facility he would be staying in.

Mitch

Desert View Senior Living has recently been taken over under new management and its conditions are better than they were apparently. I didn't have the opportunity to see how it was prior to the new management. There were a few reasons I chose it. I could tell the residents seemed happy, and the staffing is very capable, helpful, caring, and kind. In general, they have a high level of capacity for different levels of care and they have a coordinated kind of all-in-one package where they have a vi...

Mavis

Desert View Senior Living was near where we live now and near our doctor and everybody we know. It's going under new management and they're redoing it. The rooms were very nice and they're going to clean up everything and put in new carpets. The lady was very nice, very knowledgeable, took us all over, and showed us the dining room, which was clean and looked very good.

RonKTHIZ

I didn’t get to see any of the rooms at Willow Creek at Buffalo, but I did get to see a lot of the facilities and met a lot of the staff. Everyone was very courteous and very friendly, and everything was good. They even had the residents tell me how much they liked the place.

J.R.2

I went to Willow Creek. That was the first one that I went to. It was a nice big building. The assisted-living was completely away from the others. The memory care was open. There were a lot of people sitting around. I was there in the afternoon. They had just finished their meal, and they were cleaning up after it. It was very nice. The staff knew the people by their name, and the people living there seemed to acknowledge people around them. They had people came in to sing Christmas songs, and ...

TL

Willow Creek felt like an apartment building so it’s smaller but it’s beautiful. As far as the assisted living part went, it was my favorite one. I did eat there; it was really good. I liked that they have a special every day but if you don’t like the special, you can order whatever you want. The special that day was fajitas and they were really good. One day, it was salmon and rice. You could order chicken fingers or a hamburger or whatever you wanted so that was really great. The staff was ...

Anonymous116096850

I went to Willow Creek for my mother-in-law. The facility seemed fine and nice, but it was more money than other places I visited. For the price, it wasn’t anything better or worse than the other places. It seemed smaller, more closed-in. They only had one unit available.

Donna106486050

We liked Willow Creek at Buffalo. If and when we eventually moved my mother-in-law down here, we will probably go with that facility because of the location. It was a small facility. We liked the personal care because it is a small facility. However, it would all depend on availability at the time we needed it.

Bruce25

I think the staff at Willow Creek is terrific. They're very kind and considerate, and they're aware of each of their patients individual needs as far as we can tell. My dad has a large family, so we all come from different directions and show up at different times; as far as people dropping in and seeing how things are being run, they're doing a pretty good job. There were a couple of times when they left him unshaven, so we got on them about that, because if left on his own, he would rather not...

Caring104992950

The way the facility looks, the way the staff look, and the residents’ attitudes are the reasons we choose Willow Creek. They seem to be happy and willing to talk. They had a wide variety of activities every day. Mom has a wonderful room and is very comfortable.

Caring94501050

My friend ended up moving to Willow Creek. I think the rooms are very small, but other than that, it seems fine. Her daughter got her the cheapest room -- which is like a junior suite -- and she has one of those big power wheelchairs so in the living room, there’s only enough room for a recliner and her wheelchair. Their dining room was small, but they have 2 different feeding times which is good because not everybody wants to eat at 4 o’clock; they eat early. I looked at one of their calendars,...

Caring40763950

I'm in Willow Creek now. It's very clean; they have a maintenance guy. The staff is very good, very helpful, and very nice. They have a lot of staff, and they do a good job of looking after people. They have bingo and a lot of entertainment. Some outside people come in and entertain us. Kids come around; they like to be with the old people, and they're very good. They have a lot of activities here. They can keep you busy all day if you want.

Caring102460750

Willow Creek is good. They have what we’re looking for, the price that we like, and an area that we’re happy with. The staff was OK, and the rooms were fine. Everything is fine, and they seemed to be confident individuals. It is specific to our needs.

Frank35

My only complaint here at Willow Creek at Buffalo where I am currently living at is their food. It’s OK, but definitely not gourmet food. It's institutional, and I think they need to improve their food. Their dining area is fine, but my room is tiny. I have a microwave and a refrigerator. I was rehearsing today for our choir as we have to put on a little performance for the Christmas dinner. We also did stretches in the drama club. We also have bingo. They also take people to casinos and shoppin...

Kathryn11

The Willow Creek Memory care was very clean, and the food was excellent. The rooms were very nice, and the entertainment director was very good, but the staff was not as attentive to the people as they should be.

Caring75551550

The staff is taking very good care my daughter's mother-in-law. We are very happy with the move. She seems to adapt very well with the place. The rooms are beautiful. The facility is maybe four or five years old so everything is bright and nice. My daughter has tasted the food and I heard no complaints. They have excellent security there!

MaryAnn8

Willow Creek knocked me off my feet. It was phenomenal and beautiful. It was done very well. It was a very rich looking place. It was like walking into a five-star hotel. There was a lot of cherry wood in the décor. When you walked in, there was a great big sitting area with a great big fire that was on. The dining room really impressed me because it had linen tablecloths and linen napkins. It was set up beautifully, set up like a nice restaurant. The staff offered lunch, if we wanted to have lu...