White Pine Advanced Assisted Living of Inver Grove Heights

Dayna

My Mom has a smaller room, but we actually wanted that because it decreased her anxiety and falls risk Food is good, my Mom has special diet needs which the facility has been able to accommodate Staff are wonderful!!

Debbie T

I was there a few times to visit a friend and the times I was there I had to search for staff and when I finally found one they were slow to respond. They were busy playing on their phones and eating. These were supposed to be assisted living....the only thing that was really assisted....was making her mind up to not live there!!! They helped my friend come to the conclusion after only 6 months she needed to go elsewhere. The food was cold and was not good and they gave you very little, the assisted part of living would barely happen: the laundry was not done every two weeks and there was hardly any help in the cleaning of her efficiency apt. Oh yea, don't let me forget the mix up of her medications. It seems like all they care about is how the lobby looked: nice furnishings and decorations and not the well being of their residents. We made a complaint to the state and nothing was done. I would suggest to please find a different place for your loved ones.

fishhooks

This facility is so understaffed that they can not give proper care to the residents. Food is served cold as well as the coffee. It comes hours late from what the schedule says. Medications are frequently not given correctly ( wrong pills ) they took away the lifelines that is needed in case they need help when they fall, because they were told that the staff does not have time to respond to them kind of calls!!!!! When calls are made to the front desk, they are rarely answered. I would say that it is time for a shake up at this place!

Kathy Hofmann

My brother has been a resident for nearly a year. He became a quadriplegic about 18 months ago and pays more due to the level of his cares. Apartments are roomy and very attractive with large closets. Each apartment has their own washer and dryer, etc. Despite considerable staff turnover, typical of care facilities, a vast majority have been excellent. Food is good. There are no church services, but a weekly Bible Study. My brother chooses not to participate in other activities, some he is unable to do (walking).

Nancy

Inver Grove Heights White Pine was very nice. It was different because when you walk into the building, you're in the dining room area right away which was connected to the activity center; I didn't like that. It didn't seem like they had many places for residents to go. They only had 20 residents, so it was a smaller community, and the rooms were smaller than the previous one that we went to.

ssmitty

they need more help with the patients. they need to improve food and do more activities for them. the aids get 4 stars. management a negative 4. the facility get get 4 stars. it could be the best place but the treat the staff poor so there is major turn over.