Crest View Lutheran Home

Lenak

If you care at all for your loved one, do not send them here. This place should be rated a one star because it is hard to find anyone here who is doing a good job for the patients. My spouse was left all night to sleep in a cold wet bed because the staff refused to change his soaked sheet. When visiting and you need to go find someone to do something because they rarely check on patients, you cannot find anyone. There is only one staff person working two hallways with 25 or more patients. I complained to the state and an ombudsman looked into the situation and nothing was changed.

Linda Kamrow

I had to place my husband here in April of 2020, I had cared for him at home for 2 years before that. He had dementia, and it got to the point I didn't feel it was safe for him to be at home any longer. This was the only place available due to Covid. My husbands health declined so quickly, it was hard to watch. We were allowed to only do window visits. During these visits other residents were coming in and out of his room, without masks. I was told when he went in that they watch this type of thing carefully? Well needless to say my husband got Covid and died in June of 2020. Two months under their watch and he was dead, of course they took No responsibility, nor was their any compensation for his death. Please don't bring your family members to this facility, they Do Not protect their residents!

Elaine W

My mom and my dad were sent here for rehab. There are some staff who care and were good to us. BUT there are many many who ignored us, neglected, even mistreated. My mother died due to being neglected while at transitional care. Please be careful with your loved ones. Contact me if you need advice.

LCGDaughter

My parent was a nursing home patient/resident. Due to COVID-19, we weren't allowed to enter the facility. While having outdoor visits, my parent was continually sleepy & nodding off, and had to be brought back insude to use the bathroom during every visit. The nursing staff dismissed/ignored our questions/concerns, and our patient ended up with severe infections, sepsis, and an intensive care stay. We would never use this facilty.

Kath847075

Crest View Lutheran Home is enormous and has many facilities at different locations within the Northeast metro area. When we were there, we noted that they were making decorations for a Valentine’s party and playing bingo. The dining room was wonderful. They have a separate built-in area with different denominations for services during the week. I like the area where my mother-in-law will be living. She will have her own private room with more closet space and sharing a bath with just one other person. She will be dining with probably less than 20 people in a smaller area, which is more intimate, and she will get to establish closer relationships. It was spotless.

Linda858514

I visited Crest View. Diana was excellent, very caring, informative, and made us feel like we wanted to be there. We saw a couple of apartments that had beautiful lighting in them. One had just been renovated. It sounded like they had a full calendar of social activities and a bus that would take people to grocery stores. They had a lot of group things that they did for the residents, and we needed that fellowship. I would recommend it, and I thought one of the biggest reasons was Diana. She was so caring, open, and asked a lot of questions as to what we were looking for and needed. I was impressed with their lighting.