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The Estates at Twin Rivers
305 FREMONT STREET, Anoka, MN 55303
Featured Review
5
|
May 22, 2022
Great people who really care. There will always be something wrong with a facility because of the amount of quality control needed. However, this group really cares and does what they can to make the lives of their residents better.
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About The Estates at Twin Rivers in Anoka, Minnesota
The Estates at Twin Rivers, located in Anoka, MN, offers a variety of care options including Skilled Nursing Care, Short-term Rehabilitation Care, Respite Care, and Hospice Care. This senior living provider caters to different needs, whether someone requires continuous nursing care or just temporary support for recovery. The facility provides both private and semi-private rooms, accommodating the preferences and requirements of its residents.
Room amenities at The Estates at Twin Rivers enhance the living experience. While specific amenities can vary, options like full kitchens and accessible bathrooms are available, ensuring comfort and convenience for residents. The facility is designed to feel like home, with attention to creating a welcoming and functional space for everyone.
Beyond the rooms themselves, The Estates at Twin Rivers offers a wide range of amenities and services aimed at improving the quality of life for its residents. These include organized activities and programs, meals provided, outdoor common areas, and various entertainment and social events. Additionally, the facility provides essential services such as nurses on staff, physical and occupational therapy, medication management, and housekeeping services. This comprehensive approach ensures that residents receive the care and support they need in a community that values their well-being.
Medicare
Health
3.0
Overall
1.0
Quality
1.0
Staff
1.0
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Reviews of The Estates at Twin Rivers in Anoka, Minnesota
1.5
(7 reviews)
Facility
1.4
Staff
2.3
Food
2.2
Activities
2.0
Value
1.5
Tim
1
|
January 17, 2024
The rooms are small and crowded with little room to move. My wife often sat in soiled depends with no help. Her call button was broken, her lamp did not work and to hog her took actually moving carts and furniture to get to her. It was summer at 80s and 90s with no air conditioning. Terrible staff, mean physical therapist. God help those that end up here. I pulled my wife out.
cowjo
1
|
July 11, 2022
This place is awful. Having someone sit in wet depends all day is disgusting. Try and reach anyone by phone. Not! Cold food,waiting for help and not getting a shower. I am glad I got my husband out .your pt is laughable.
Happy1943
1
|
June 23, 2022
I brought my sister-in-law to this facility after having a knee replacement at Fairview Southdale Hospital. Fairview recommended this place. I cannot think of any place i have ever been that is worse. I did not know that in the state of MN that you can have a smoking facility but that is what this is I am told and there certainly is a huge ash tray at the front door with the residents sitting right by the front door smoking. Entering the front door the smell is horrible. It smells of stale smoke and lots of other things. It took 3 times for me to go in this door to get someone to being a wheel chair out. I knew immediately I could not leave her there. The room was a double with no sight to the window. Very hot in the room. Share a bathroom with 3 other people. when I came back the next morning to make sure someone was working on getting her transfered she was in a t shirt and diaper and was told that she needed to wear it because it could take up to 2 hours for someone to come get her to the bathroom. Then they complained when they had to change her. I wouldn't send my worst enemy to this place. When I was leaving a worker said to me "When I saw you come in I wondered what you were doing here".
Michael Krongh
5
|
May 22, 2022
Great people who really care. There will always be something wrong with a facility because of the amount of quality control needed. However, this group really cares and does what they can to make the lives of their residents better.
Dave's spouse
1
|
April 10, 2022
Extremely crowded room w/o room for even a chair. Four patients w one tiny bathroomVito share. Dirty room with no privacy. Cheapy unappealing meals. Room mate had diarrhea and the aide put his poopy pants on our clean pile of clothes on dresser. The place was disgusting
Anton9986
1
|
February 6, 2022
If I could award a negative star, I would. It's as if they do everything in their power to keep you there. Food is nothing but carbs, neglect is so common it makes me cry. Confronting management is useless, they lie about what's happening because they are clueless. Machines don't often work or no one know/wants to use them. PT and OT show up whenever. There's different rules for different people/times/days, sometimes it's hours to get the light answered and one request can take several lights. Medications are rarely consistent both time and the actual medication. Public bathrooms have no locks on the door, and the private bathrooms are not even close to being handicapped accessible and the exterior doors thresholds have a step so they aren't really wheelchair accessible, there are sprinklers (for fire) in the closets. In a real emergency everyone won't to get out from all the things in the hall at all times. Except for a few excellent nurses and aides, this place is hell on earth.
ahoritica
1
|
July 19, 2021
Now called The Estates at Twin Rivers. A social worker at Mercy Hospital recommended this place & said she would put her own mother here. I'm guessing she hates her mother! I wish I could detail all the ways this place is terrible, but I would run out of space and time. With the exception of a few very nice staff members (non-management), the facility & staff are awful. The facility is very rundown & no air conditioning, even though they claim there is. Stiffling hot, even with fans. There might as well not be call buttons, because they go unaswered for long periods of time. My mother's first night there, she texted me that she had her light on for 40 minutes & still no one had shown up. I had to give her their phone number so she could call them to send someone to help her. We also found out that that particular day, there was only 1 nurse for 40 patients. Ongoing issues with staff not wearing their nametags, not removing their gloves after cleaning the commode, bringing incorrect meds, or taking upwards to 2 hours to bring a med. I could go on & on as this is only the tip of the iceberg. However, the thing that is truly upsetting about all of this is the management's response. I had a scheduled meeting with the administrator in my mother's room & she never showed up & I never heard from her after that. At the care conference, we brought up a number of these issues & I received a call from the Director of Nursing to discuss. The call became an interrogation, asking me for dates, times & names, things I wouldn't know as I'm hearing secondhand. I told her to ask my mother & she proceeded to turn the blame on my mother stating when she went to talk to her she was all over the place discussing multiple concerns.... name tags, call lights, hygiene, meds, etc. Apparently, the more concerns you have, the less valid they become. -On an entirely different note, my father was in the facility at the same time... big reason why we chose this place as they could be in rooms next to each other. He was on hospice & a fall risk from day 1. We brought this up on the first day & many times after. We would come in the room & he'd be half out of bed. We were told there's a law against putting side rails on the bed. After a few days, they lowered the bed, but it wasn't until after he fell out that they decided to bring a mat in. When I questioned that, they said it was due to dignity. I'm still a little confused as to how it's more dignified to be hanging off the side of your bed, or lying on the hard floor in your room after a fall than having a mat already in place to cushion it. I have to say, with the exception of having family visit him... especially my mom who was next door, his last few days on earth had to have been absolutely miserable there. I again want to state there were some very good staff there (could count them on 1 hand) and they are saints for working there, but I would NEVER put a family member in this facility ever again & would absolutely NOT recommend it!
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