American House Sterling Heights

SharonC

We toured American House. It was wonderful. The staff was very nice, very knowledgeable, very professional, and friendly. We saw some of the residents. They all seemed very happy. We talked to a couple of office staff, and they said they were happy. I asked if they would send their family to come here. They were all very positive. I have nothing but positive things to say about American House. The rooms are spacious. They are in the middle of updating some of the rooms. The rooms that weren't updated were very nice in themselves, but the ones they updated were even more accommodating. We took my aunt there last time and she loved it. She was interested. They have a lot of activities for the people. I couldn't say enough nice things about it. It was perfect.

ReviewerFC031724A

We visited American House Sterling Heights. I like the staff engagement the best. I really can't think of any negatives. The staff was very professional and very friendly. They're very good. The structure was organized very, very well because it was all on one floor. That means none of the residents have to climb any stairs or anything. The cleanliness was very good from what I saw. The atmosphere was quiet. The dining area was set up restaurant style with lots of tables and chairs, strategically placed within the main cooking or serving area. I believe the residents were brought their food for dining. I only looked at a studio. It's not big, but it was bigger than most what a standard studio would be.

Provider Response

Reviewer#RD1212f

I like American House Sterling Heights. I like best that it's more of a residential-style setting. I like the fact that it's one story. I found them to be very friendly and very nice. It's a good location. I toured their independent living but then they have like a la carte services. I happened to go through the dining area, and the food looked OK, but I wouldn't call it the highest quality. They have a rehab room. a separate sitting room, and a little movie area.

Rose

I was able to take my dad over at American House Sterling Heights to take a look at the place. It was very clean and the layout was nice. They didn't have to walk far to get to the dining room and so forth. The common areas were very nice. We were able to see one of the bedrooms. It was just the standard room, but there was a lot of space for clothes. I like that it's a month-to-month contract. While we were there, they were starting a class of some sort. They were just gathering people at that point. My dad liked it, too. Darlene was very informative and very knowledgeable. I thought the overall tour experience went very well.

Patricia

American House Sterling Heights was very personable. They brought us in and they explained everything to us. They gave us everything on paper so that we could have a reference when we go back home. They gave us a tour of the facility and explained how everything worked. The place was clean. It was beautiful. They showed us a couple of different room layouts to give you choices. The grounds were beautiful and it was just a nice experience. This building was one story and that appealed to me.

Helen

We went to American House Sterling Heights. The people I saw sitting around seemed happy and satisfied with where they were. The apartments were nice, spacious, and comfortable. The courtyard that the staff showed was so beautiful. They can go and sit outside and enjoy the air and flowers were everywhere. The staff I came in contact with were accommodating, nice, and polite. The lady who gave me the tour was so sweet, nice, and kind, and trying to be very accommodating. If I could have afforded to put my brother there, I would have put him there more likely because he liked the East side. I saw some of the residents who seemed very alert, very peaceful, happy, and friendly, too.

Robert

My father moved into the American House Sterling Heights. It's a single-floor facility. It's a smaller community. We felt that the people were more sociable. They have added care facilities, which benefits my father. The meal times are more agreeable to my father when he is awake. They have many activities, like Wii bowling. My dad's room is a studio. It's clean and well taken care of. It suits him well. The staff is very nice and helpful. In the previous places he lived, he wasn't very sociable with the people. Now he is starting to make friends, so I think the environment is more suited to him.

Emalee

I went to American House Sterling Heights, and I liked that one. I feel that if we do decide to go down this route, then I'm going to choose that one. It was amazing. The staff was great. The tour was super nice. I think it was the staff that made a big impression on me. I could tell when I came in that they cared about the patients that reside there, and that it was like a big family and not just like a nursing home. As for the unit, there was a bathroom, there was an option with one bedroom, and there was a studio option. They also had like a mini kitchen. I don't believe they have a cooktop, but they have a sink and they said you can bring in a microwave. The staff was very upbeat and very fun. She knew what she was talking about. She knew all the patients, and the patients seemed to love her. Everything that I saw was good. When we left, they gave us a complimentary pie, but we didn't try any of the food. They said that they cook all the stuff there, so it's all home-cooked meals. There are a bunch of sitting areas. They have a separate room where they could go and watch TV. They have like a little movie theater that they had made. They have a place where they can play games. They have a bunch of stuff set up for them to do if they want to.

E Lyon

My mother is currently staying in the facility and her and I both love everything about it! The food is great, the staff is great and my mom is very happy living there!

Latorria

American House Sterling Heights was nice. Everything was good. The apartments were very nice and spacious. The facility was very clean and very inviting. The dining area was very nice and the staff was extremely nice as well. They were doing arts and crafts that day, but they told me weekly, that they do bingo, arts and crafts, movie night in the movie room, and bible study. They gave me lunch to take to my parents and they said it was good.

Cathy

The staff of American House Sterling Heights was very friendly and helpful. They wanted to know who we were doing the tour for, when my mother might be coming, and what her name was. They were very upbeat and very friendly, as well as the residents. They do not have washers and dryers in the rooms, so all the laundry is done by the facility itself, and then they have a couple of small courtyards.

Connie

The staff who gave us the tour at American House Sterling Heights was very nice, she was very friendly and explained everything. It looks very nice. Everything was neat, and they have lots of spaces where people could go. We saw three rooms. Only one had furniture in it, it was their model and that one was made up nice. You could tell what it would look like when you get your furniture in there. The other two were in the middle of being cleaned up before somebody else moved in, so there was no furniture or anything in it. There wasn't dirt all over the place or anything.

Alice

American House Sterling Heights was small but the staff was good. The food was good, the rooms were clean, and everything was very nice. It's a little bit older, a little bit smaller, probably a little bit more intimate compared to the other places we toured. They have a salon and a library. The dining area was kind of a large open dining area with smaller tables, maybe 4-6 people at a table.

Kyle

I went here, and it was really quite nice. I didn't see much because of COVID, but what I did see, I was very impressed with, and if it had been in a different location, I would have gone with that one. The staff seemed really nice. The apartments were very nice one-bedroom, and two-bedroom apartments. I saw a one-bedroom and a studio. They were really nice.

Joy

My mom moved in, but the next day, she was hospitalized, so I'm sure it's a wonderful place. She spent one night. The staff is very good, and we're very happy. For me, it was perfect and just 15 minutes away from me. Her room is very nice. Before she moved in, they painted it, put in new carpet and a brand-new bathroom, so it's excellent. The price is a little bit high but it's the best price compared to all the other places.

Ron W.171507

I signed up 12 to 18 months ahead. The community, the people, and their relaxation are excellent. I had lunch there; it was good. The overall impression was excellent, and the people looked to be happy there. It was more like a 1-room apartment, and it had a kitchenette and a shower.

Susan135377

It was really nice and in a convenient location. The food was good. The people were friendly and attentive. The staff showed us around, and it was nice.

Susan434818

It was a very nice place. The staff was very thorough. The location was good, and the grounds were nice. They offer 3 meals a day, and they have some activities for their residents.

Ed P.

It seemed like a nice and clean place. The staff was very pleasant and everything seemed nice. There’s an individual one-bedroom that's a little more than what my brother-in-law needs. They have patios, an exercise room, a lot of dining areas, and televisions.

JJ6

My father is in here, which is a very nice place that we enjoy. I like that it is small and single-story. They have a very good cook who serves three meals a day. He really likes it. He gets to keep his dog, which he really likes. They have a schedule where they take them shopping. The staff is very interactive and excellent. When I go in there and ask questions, they are very knowledgeable.

Judy111119150

What I like about it is that they have lots of activities, and that was nice. They have music and entertainment, and sometimes kids come in and entertain them. The rooms are very nice and pretty. The staff was very friendly as well.

Caring101915550

The rooms are very nice, and the prices seem to be reasonable here. The staff was wonderful. Everything is very nice and very clean. I like that fact that it is a one-story building so that my mother would not need to go on an elevator at all. I got a nice one hour tour two times, so I have a really good feel of the place. I even had lunch there to check the menu, and it was good. None of the other places is as nice as this facility.

Caring100519550

It met our qualifications and needs. The staff was pleasant to work with. Their food was very good. The sanitation seemed to be good.

Caring100977150

It is excellent, and I’ve been around and known others. It’s very clean, and the kitchen and help are wonderful because my mother has restricted diet. Everything was a la carte, and I like that for the reason that I had a bad experience with another facility. In this facility you can bring your own medication. They have card playing, and my mom like crochet. She goes to some of the concerts, to the holiday party dinner, and plays bingo once in a while.

Corliess

The staff was excellent. It was beautiful. I wished I could move in there. They were very nice. Sandy was very nice and took us on the tour. She was so sweet. She showed us the dining room. My father really liked her. She introduced him to some of the people there. There's no excuse for my father not to move in. They were very nice. They showed us furnished rooms and empty ones, and both of them were nice. They had a male group get-together and female group get-together. They had card playing and movie night. They went out to theaters and casinos. They even went to Hooter's one time. They did a lot of stuff. My father had two cars, and they were to give him two parking spaces for both of his vehicles. If I were of the age that I would have to go, that's where I would like to go. I would really enjoy being there.

Linda70708150

It was a very clean and nice facility. They had apartments that had living area with one bedroom, a bathroom and a kitchenette. I liked it that the apartments were all in one level. The staff was very nice. They had activities and they go on trips. I would definitely recommend them to others.

Susan27

My whole family is very pleased that we were able to get Mom into this facility 5 years ago event hough she didn't want to leave her condo and all her friends. But it didn't take long before even she was glad she was living there. The staff was wonderful, caring people, and really deeply care for the residents. They were specially caring when my mom fell and broke her femur last year. She is back on her feet again now with their help. We would recommend this facility to anyone!