Park House Southfield

Bonnie

My friend will be moving into Park House Southfield. He's not in there yet, but so far, it's been perfect. It's been really good. He was trying to get a two-bedroom, two-bathroom, and it had that. The staff was very caring and very nice. The dining area seemed open and roomy, and the staff was friendly. In general, it's independent living with assistance if you need it. If you need help, they would have a staff person to come for any care that you needed. They clean the apartment once a week and he gets a minimum of two meals a day. We saw the menu and it looked appetizing. He's a vegan, so he's a little harder to please. He was told that all he has to do is tell the staff person not to give him any meat or anything. Once he got in there, he could talk to the chef and ask him to be more accommodating. They were playing bingo, and they seemed to be having fun. It seems good, very positive, and accommodating.

Provider Response

Darrel

My mother will be moving to Park House Southfield Senior Living. They're pretty receptible, that's why they were picked. After the walkthrough and the process of determining from other locations, they seemed to be the best kept up facility at the time. Some of the other facilities, what they had to show to me as far as the maintenance level, was not up to par as far as fixtures. I mean the kitchen countertops look like they were from the 70s style or the 80s, so they have not been upgraded. The staff seems to be very pleasant and seems to be well connected with the residents in that area. They provide them with enough amenities to keep the individual activities. This location has the meal sort of combined as a package. The breakfast meal is complimentary and then you necessarily pay a cost for lunch and dinner, so it's your choice.

Cecilia

What I liked about Park House Southfield is they offer a lot of activities for them to do to keep them busy. They also have a veterans' room where my father can hang out and talk with other veterans that is in his era as well. The dining area and the apartments were nice, and the amenities that they offer. They have a choice to select if they want housekeeping, if they want their laundry done for them and they have an option to select if they want meals or if they're going to cook for themselves. It was very nice. I like the inside and the outside. I like the fact that they have security and the fact that when you go visit, you have to be buzzed into the building. No one is just walking in the building freely. The staff during the tour was very helpful. All staff that we were introduced to was so polite, pleasant, very helpful, and understanding. We enjoyed it. I wasn't disappointed and my parents were not disappointed. They liked the place. Everyone was so pleasant. We met the cook and the coordinator. Everything was very pleasant. The food had a nice taste and was well presented. They were able to try the food before they made a decision to move in. It's a nice area. I have worked in that area before, and it's a nice neighborhood. The good thing about it is there is a shopping center around the facility and then they offer to take them out if they want to do their grocery shopping or if they want to do a little shopping on their own.

Tonya

We chose Park House Southfield for my aunt and uncle because of the location and the cost. It's a senior apartment, and they have a nursing staff that you can pay for services if you need it. I really can't judge it because COVID has changed so much stuff, but hopefully it will be a good fit. They cook their own lunches and dinner, but breakfast is included in the rent. They have a fitness room, a beauty salon, barber shop, and dining, but a lot of those things are cut off because of COVID. The staff is personable, they get back to you/return your calls, and they're helpful. A lot of places I visited had smaller apartments, but this place has almost 1,200 square feet. They have a two-bedroom, two-bathroom, so it's very nice. You can hook a washer and dryer on the inside, and it has a patio and a full kitchen. A lot of the places I looked at didn't have a full kitchen. They like the breakfast, but they don't particularly care for the lunch and dinner. We tried that out and it's OK. It really depends on your palate and what you're used to eating. It's a very nice facility.

Avery Jackson

I visit my elderly relative quite a lot. I dont stay long enough to get on the lease but to make she my is doing well. She does not like to complain so I check on her. The apts are nice and large and good storage space. The staff acts nice but the ones in charge don't seem to do enough . There is dancing bingo and exercise. Van for shopping and appointments. A lot of complaints about the food. There is not much choice. Weekly housekeeping but they could do better . My relative uses thrm because it's part of the rent. Carpets seem dirty.

DE

American House Southfield was nice, and the staff was very friendly. I liked the apartments because Mom would be able to really take care of herself there. They have a lot of activities like outings to the casino and to different places. They also have Bingo, card games, and movies. I liked the place, but the building was just too large for my mom.

Gary767103

American House was the one my mother liked the best. They were very nice, and the people were very friendly and welcoming. All the staff that was there whether they were maintenance staff or cooking were very friendly as we were walking through. The apartments were very clean and spacious.

Leslie386121

American House was a wonderful place that suited all of my needs, except I couldn’t afford it. The rooms are very nice and spacious. The activities weren’t as varied, but they did have movies and outside activities. The dining area was moderate and not super special, but it was adequate.

HarveyYYJTS

My tour at American House Southfield Senior Living was not well organized; it seemed like they pulled it off last minute. The rooms were nice but a little small.

Karen113986050

American House Southfield was a little nicer for me than other places. The apartments were very large, nice and had a lot of nice space. It was more cheerful because there was a lot more activity; people were walking and talking, laughing and all that. Even the staff -- you can hear them chatting; it was just a happier environment. The thing that was kind of a downside for me was it was totally private pay. You have to include the continental breakfast and the lunch. You don't have to eat it, but you are paying for it, and dinner was not included; that would be an extra cost. They also allow you to get your meals and take them out. The director ended up showing me around because they were understaffed that day, and she allowed me to come the very same day that I called, so it wasn't like they were trying to cover up anything or have time to try. She was very happy and cheerful, and we hit it off. She sent me a "Thank You" card for visiting and gave me the name of the person that they work with through the Area of Aging. I really liked it there, but you have to get your own washer and dryer. This place is a little more expensive, but it is closer to transportation in case I need it.

Caring113195550

They had washer and dryer in their units. They were a little bigger, and the rooms seemed to be a little more open than the other place we visited. The staff was very friendly and helpful. The dining area seemed to be clean and nice. One of the things that I look for in a dining area is what type of furniture they have because some places don't have chairs with arms on them. There wasn't too much going on when I visited American House Southfield. They're either in their rooms or field trips. I was there around 2:00 in the afternoon.

Provider Response

Caring94133850

Mom is at American House – Southfield. We chose it because of the location, the price, and the facility itself. She has been in this facility for two years. At first we thought it was more of an independent living, but most of the folks there need assistance of some kind. So I think it would be good for them to advertise the facility as an assisted living versus independent living. They do have activities, but most of the folks that participate are not really physically able to fully participate, so that has been a disappointment. Mom plays bingo, Wii bowling, and chair exercises. Their rooms are great. She has a huge apartment that is newly painted and with new carpets. We are pleased with the facility. The food is certainly abundant, and initially she complained something, but they were able to rectify that. The staff, the housekeeping, and the aides are just fantastic. They are very personable. They allowed her to engage in assisting in some of the activities. They are very warm and very loving. They make the seniors feel very comfortable and they provide a very friendly atmosphere.

Provider Response

John65736950

American House is nice, clean with big living rooms. It has two-bedroom apartments with two bathrooms and a built in washer and dryer and that was pretty nice. They were very helpful and they took the time and showed me around. They showed me the apartment of course then they gave me a tour of the facility and the dining area and I think it could be a little bigger.

Provider Response