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Featured Review
4
|
February 5, 2023
My dad moved into American House Village of Rochester Hills. So far, it's been pretty good. The thing that I like the most is the attention to their residents. They seem to actually stay connected. They look out for their needs and follow up with any situations that arise. They seem to be pretty well connected with their residents. They have a pretty good meal program. It is three meals a day. So far, the food that I experienced has been pretty good. They do keep their residents engaged with lots of activities, like the Wii games and other other things that are available. The property is well-maintained and upkeep is very good. They do have good activities, but I believe they could possibly add a few more things.
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About American House The Village in Rochester Hills, Michigan
Thank you for considering American House Village. Our continuum community is located on twenty two acres of wooded land in beautiful Rochester Hills, Michigan. We offer a range of independent senior living options including villas or apartments. We also offer the following amenities for your convenience: Patient Support Services on-site with 24 hour personal care services available Personal and scheduled transportation Daily continental breakfast including one hot breakfast item Social Director with full recreational and cultural programs Maintenance free independent apartment living Indoor postal station Small pets are welcome Computer lab Fitness center / programs Library Activities room Chapel and spiritual services Beauty salon / barber shop Short-stay respite care Month-to-month leases Gardens/Outside Patio Facility Parking Private Laundry Overnight Guest Room Guest Meals Reimbursement Private Pay Apartment Features Furnished Kitchenette Temperature Control Emergency Call System Private Bathrooms We look forward to welcoming you home to American House Village. To learn more about this provider's license and review other available state reports, please visit: Michigan Department of Licensing and Regulatory Affairs Adult Foster Care Search
Services and Amenities of American House The Village in Rochester Hills, Michigan
Campus/Building Details
- General Store
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
Housekeeping & Maintenance
- Housekeeping Services
On-Site Services
- Religious Services
- Veterans Affairs (VA) Aid Assistance
Pets
- Pets
- No Small Dogs
Transportation & Shopping
- General Transportation Services
Financing & Payment Options
- Rent And Care Fees
Dining
- Communal Dining
Guests
- Guest Parking
Inside Amenities
- Computer Room
Outside Amenities
- Garden
- Walking and Hiking Areas
Room Amenities
- Wifi/Internet In Unit
- Cable/Satellite In Unit
- Kitchen Appliances In Unit
Resident Information
- Offers Respite Care
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
Health Services
- Medication Reminders
Languages
- English spoken
Parking Options
- Parking Lot
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
Personal Care
- Cooking services
Additional Amenity Information
- Activities: true
Costs for American House The Village in Rochester Hills, Michigan
Independent Living
$2,350
Starting Price
Assisted Living
$2,400
Starting Price
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Reviews of American House The Village in Rochester Hills, Michigan
3.7
(21 reviews)
Facility
3.6
Staff
4.2
Food
3.8
Activities
3.0
Value
3.0
Melanie
3
|
June 23, 2024
I am currently at American House the Village. There's a problem here with the owner. They don't seem to care very much about the people who live here. The maintenance is good. They have a cleaning person who comes around and cleans the kitchen and bathroom floors once a week, and they're not very good. They just made it dirtier for me. Their mop would leave dirt and stuff, so I just told them not to come; that aspect wasn't good. The carpeting in my apartment is horrible. I can feel the concrete slab underneath because it's so thin. It's just very poor material. When I vacuum, the carpet won't let go of some of things to get stuck onto. It's really bad carpeting. I don't participate in the meal plan. People say that the food is good. I checked that out with them a lot and it doesn't look great to me, but they seemed to be OK with it. The apartment is very small, and I feel I am paying too much for a one-bedroom, and over $2,000. There's no gym here. I think there's an exercise bike somewhere, but there's not really a gym, certainly no pool. There's usually bingo, and they have a bus that will take people out once in a while. They sign up and go out. I really don't participate much.
Derek
4
|
February 5, 2023
My dad moved into American House Village of Rochester Hills. So far, it's been pretty good. The thing that I like the most is the attention to their residents. They seem to actually stay connected. They look out for their needs and follow up with any situations that arise. They seem to be pretty well connected with their residents. They have a pretty good meal program. It is three meals a day. So far, the food that I experienced has been pretty good. They do keep their residents engaged with lots of activities, like the Wii games and other other things that are available. The property is well-maintained and upkeep is very good. They do have good activities, but I believe they could possibly add a few more things.
vhazel
1
|
June 29, 2022
I lived in one of the villas for a year and a half. There were constant problems with the unit - refrigerator not working within days of moving in, toilet constantly backing up, ceiling leak, air conditioner broke, sink leaking, thin carpet on concrete slab with no padding, wet spots on carpet after rain coming up through concrete slab, sidewalk flooding when it rained, smell when furnace running. Don't be fooled by the flowers out front! Lease states it is a non-smoking campus - this is not true! I would not recommend this facility! It is way overpriced for the poor condition of these units!
Provider Response
James
4
|
May 23, 2022
My wife and I will be moving into American House The Village. We liked the layout, the food, the friendliness of the people we met, and the price was good. Their staff, Kim, did a very nice job, we liked her. Tim, the maintenance man, did some extra things for me, and I appreciate it. The food was good. We saw several people doing puzzles, playing games, eating, and shopping. We had the choice of several rooms, and we took the one that was laid out the best for our needs. They're all about the same; in every place we visited, it's all about the same size. It's a challenge for us, downsizing.
Provider Response
Jeff
4
|
April 29, 2022
My mother is going to stay with American House The Village and we're gonna move her into memory care there. We were able to work out a deal with them. She's already in the independent living there. They've got a program for people aging out into different care facilities. They were able to give us a deal since we've been with them for like six years. The residents were all very helpful. They all kind of worked together and the staff was really pleasant to work with, too, and they still are. A lot of them I'll be working with also when she transitions over. The staff has been really good to work with and the residents at the independent living have been pretty good to have around for support. In the independent living, it's got a full-on breakfast, that's like a continental breakfast, and then they do a full-on lunch. That was part of the package for the independent living. You could purchase other stuff, too. They do cleaning for the rooms and they have a medical team, but that's all an additional cost. You can get different care through the medical team. They do the sheets and the linens and they clean their apartments. That was a little bit rough during COVID though. Everything got a little messed up there for a little while. They have a salon and a patio outside. They did a pretty good job with the food, especially with her circumstances. The dining area is really clean. They offer two different options for each day and they have a small menu of different things that they will make for you every day, like grilled cheese or hamburgers. They have some basic stuff they'll do every day, but there are usually two different meals you can choose from. It's really clean and super nice. That was one of the reasons why I chose it over some of the other places. Once COVID hit, activities kind of got canceled, and it's been hard coming back from that. They're just now really starting to do some of the activities. They used to have a choir. My mom sang in the choir and there's a lot of other stuff they did, but they're just slowly starting to get back to that right now. It's a very nice place for the money.
Provider Response
Lisa
3
|
July 4, 2019
I went to American House, and they have both independent living and assisted living. It was good, it was less expensive, but the building was older. The staff was good, informative, and helpful. They had several different layouts for the rooms, the dining area was OK, but the layout was odd, it was not a separate area, but was in the center. They offered limited activities compared to the others, and they didn't have as many activity rooms.
Reviewer
4
|
April 9, 2018
My sister chose American House The Village because of the price, and because they have 24-hour medical care available. All the staff members that we dealt with there were cooperative, pleasant, and friendly. The meals have to be ordered a day ahead of time, and they aren't the best quality. The place is very clean, and they have other levels of care available in the same building in case she needs it in the future.
Diane
4
|
November 14, 2017
I was happy with the staff at American House The Village. The one thing about them that I was not attracted to was the fact that the medical team was licensed by the state of Michigan but the assisted living itself was not. They had an outsourced company there to assist the residents with all their medical needs, so the staff wasn't hired by them. It seemed like the place was fine and roomy. It was a former elementary school that had been converted many years ago so it had very large hallways and lots of space. However, they had a ramp that was a little bit steep on which my parents would have to walk up and down. They both use walkers and I was concerned that the ramp would be a bit difficult for them to take to and from their apartment. I just didn't feel it was the right setting for them.
MP413147
4
|
January 14, 2017
American House-The Village Senior Living was wonderful. They were very accepting. They sent someone right out to assess Jerry, and they said they’d love to have him. They had a great apartment available right away, and they made the whole transition very easy.
Helen430673
5
|
January 1, 2017
American House is a very nice, good community. The staff is really, nice and the people and very friendly. The rooms were very nice and had space for the seniors. It’s clean and well-maintained. My mom likes the food. They offer three meals a day and have daily activities and a TV room.
Carol662075
4
|
October 13, 2016
I have a friend that lived in American House. They have assisted living, independent living, and a section almost like a nursing home. The apartments were lovely. She had a 2-bedroom apartment, and it was very, very nice. It was well appointed. She did not care for the food. They were very stingy with the food. They did a lot of day trips. They took people to grocery stores and stuff like that. They had a lot of activities if the people chose to go to them.
Preed537
3
|
August 8, 2016
Very friendly staff. Beautifully decorated. Had lunch there the food didn't have much flavor though. The service was great our server "Wendy" was such a sweet lady and a funny sense of humor. We did not like the fact that the chef was outside smoking each time we passed by the back. She had to be outside at least 10 times in 2 hours. Not really to happy about that part. Everything else was great. Loved all the activities they had planned that day. Loved how they take them on shopping trips couple times a week.
Lindsey6
5
|
December 22, 2015
Our visit in American House went well. The staff was very caring. They wanted to know what makes my aunt happy. They wanted to know what her favorite food was and what kind of crafts she liked to do. They were just really about her, which I thought was really nice. They would really bend over backwards just to make the person happy with food and experience. The staff was awesome indeed. It was also a beautiful community. I liked the rooms a lot. It was very clean and did not smell. They were like studio apartments. They are homey and not like an old person's cave.
Terry 01
4
|
November 30, 2015
American House - The Village was much nicer than other places. I visited three, and this would be my number two choice. I wouldn't mind having my parents stay there. The buildings were very nice. They took us around and showed us one room that would be available. They put fresh carpet in, and everything is repainted every time a tenant moves out and a new one comes in. It was very nice. I'd give them four stars only because they were a little broken up/spaced out. They were in a different type of community; I wouldn't say it was bad, but they had completely different buildings in different places, and so I don't know if everything was available in that building or if they had to go to another building. They even had houses there.
Caring102209150
4
|
February 24, 2015
We went to American House, but she is not so happy there. For her, it felt like the facility is isolating. The staff seemed nice and OK.
Provider Response
Moving into a senior living community is a big adjustment and can take some getting used to. If you'd like to give me a call personally, I'd love to talk to you about ways to possibly help your loved one make the transition easier. We're like a family here and care about making sure our residents are happy!
Sincerely, Anne Tomlinson, Executive Director 248-853-6000
Gary36
4
|
July 23, 2014
My sister picked American House the Village Senior Living. The staff is very friendly. The rooms are well-maintained and clean. The food could be better and better served. They have room for improvement in that area. We go on trips to the local stores; they have a happy hour and an activities director who does cards and trivia questions, Bingo, and all that kind of stuff.
Provider Response
We definitely do have lots of activities and events for our residents to enjoy - and these are great opportunities to socialize with other residents! If you or your sister have any questions or need anything, don't hesitate to stop by my office or call me personally. Thanks for leaving your feedback!
Sincerely, Anne Tomlinson, Executive Director 248-853-6000
Carol71577550
1
|
October 17, 2013
American House was terrible. It was nothing like it was supposed to be. It was very drab in front and very dark inside. The people there very dissatisfied with living there. The food was mushy and not good. They had very few activities. What activities they had, they planned them on the same date, so you couldn't do anything else. As a whole, I was very dissatisfied with this place.
Provider Response
I'm sorry you did not enjoy your experience here. I'd like to hear more about your concerns, because we typically offer a large variety of activities to suit everyone's needs, and offer restaurant-style dining so you can have your choice of food. Please give me a call so that I might address your concerns more personally – thank you for the feedback.
Sincerely, Anne Tomlinson, Executive Director 248-853-6000
Sheila5
4
|
September 30, 2013
I visited American House. Everything there was great. The rooms were of reasonable sizes. I saw a room that has one bedroom, a living room, and a kitchenette. It was fine. I did look at the board to see if they have activities and most of them were like word games and things like that. I was also disappointed that the rate they posted on their website was different from what they told me when I went there. It was way off underestimated. Apparently the price that they posted on their website was for independent living and I was looking for more of an assisted living because my relative is in need of a lot of help with her care.
Provider Response
Thanks for leaving your feedback. While we do have plenty of word game activities, we also have a variety of unique activities every month! I'm sorry you felt a bit misled by the prices that were posted online. Our assisted living services are offered at an "a la carte" price, so residents only pay for what they need. If you have any other concerns about cost or anything else, please feel free to call me directly.
Sincerely, Anne Tomlinson Executive Director (248) 853-6000
Chris20
5
|
April 30, 2013
I found one but I never got a chance to move her into American House. She rapidly went downhill. It's a very nice facility. Their prices are a lot better than some of the other places around town.
Provider Response
Thank you for your feedback, Chris20 — and very sorry we didn’t get a chance to get to know her. Take care!
Sincerely, Anne Tomlinson Executive Director 248-853-6000
pman123
4
|
November 21, 2012
In all, the facility was well maintained, organized, CLEAN, and inviting. All of the residence of American House seemed happy with their faculty. Apparently they are provided with different things to do around their apartment areas and are even allowed pets in to live with them which I see as a very nice thing. During my time there I was complimented by a great number of residence on my playing suggesting a really wonderful mood of the place, they obviously were compliant to live there despite the stereotype of it being a 'horribly secluded' place where you never got to see the outside world. It was quite the opposite. I listened to experiences of the elderly and had a good time myself. When I'm older id' like to live there myself!(: Don't have to see the horrors of what's happening to our generation and get to be around respectful young people all the time. Sounds like my kind of place.
Provider Response
It's always nice to hear that family members of our residents would like to live here themselves! Thank you for spreading the word that life at American House is your kind of place. We try to have a full schedule of fun activities and outings, so we would hate for anyone to be horribly secluded here! I hope you'll be coming back more since you had such a good time here yourself! Come in and say hello when you do - my door is always open.
Sincerely, Anne Tomlinson, Executive Director (248) 853-6000
medicalsocialworkerAC
4
|
December 16, 2011
American House located in Rochester Hills MI (on Adams Rd) is a pretty nice facility. I know I have heard various reviews about American House, but I think each location needs to be evaluated separately. This location is very clean and kept up very nice. The outside is very appealing and they make it look like luxury living senior housing. This location has many amenities that the residents seem to enjoy thoroughly. I have heard wonderful things about the activity department and the variety of activities provided for residents. One resident liked the options for housekeeping. She liked being able to choose if she wanted it done weekly or even every day. This same resident told me that the location of this location was important to her because it was close to most of the stores or pharmacies she would need to go to. She also was grateful for the transportation provided by the company. I give the staff at American House a 4/5- they are helpful and concerned about patient care and safety. I give the grounds a 5/5. I give the activities and amenities a 4.5/5. Overall, I think this American House location deserves a rating of 4.5/5.
Provider Response
Thanks for leaving a review! We’re glad you noticed our activities and amenities.
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