American House Livonia

Ladybug

I visited American House Livonia and I liked it a lot. But once my mom would need more care, we would have to hire a third-party care provider, while the other place I toured already has that in place. It's basically more independent living. They had musicians and people coming in. They had bingo and exercise, they had outings that they did and stuff like that. They can improve by providing more levels of care.

Provider Response

Julie

We liked the American House Livonia because it was one story. So that is a feature that would be most appealing to our mother. The atmosphere was very welcoming. They have small kitchenettes and no stove. They had refrigerators, and you could have a microwave if you wanted. The staff member who toured us, she was very informative, and very friendly. It's very clean and everything. It was just the odor, and the girl did say that they are getting new carpet, and that could possibly be part of the problem. I know elderly people have accidents, and I'm sure that's just hard to get rid of. They do have some courtyards, and some places for people to go out and sit and enjoy the outdoors.

Provider Response

Irene

American House Livonia was wonderful. That was the most beautiful place I've ever seen. I talked to Tamika and she was great. From what I saw, they get a five-star for everything. One of my uncles lived there for a while and the place was exceptional. We looked at the studio and it was beautiful. I liked the dining room. They have sit down meals where they got a private chef and there's an abundance of activities. They gave us a list of what would actually be taking place from day to day. They would take them on a bus to go to places or go to the movies or have social days. They've got to bring in their own furniture to make it like their own home away from home. It was comfortable. There were private mailboxes all along the side, a beautiful fireplace, and a gathering room. If I decided to go to a place, it would be that. They had a beautiful window view. It was just pretty.

Provider Response

Helen

American House Livonia was very clean and very nice. The people were very helpful and gave us all the information that we asked for. They were very knowledgeable and they helped us out a lot. They took us around on a tour to see a few apartments that were set up, so we could see the setup of them. Everybody there was very nice and very polite. They also offer a lot of amenities. They have studios and one and two-bedroom apartments. They have a full meal service (three meals a day) and all kinds of activities. They have bingo, movie nights, and buses that will take people if they want to go out for the day.

Provider Response

Kimber

I toured American House Livonia. The rooms and the halls were clean. They had a library, games, different events that you can go to, and paint/artwork activities. I liked that they had certain rooms where you can walk out onto the terrace area from your room. The person that spoke with me was very nice, kind, helped me try to understand what was there, and gave me a pamphlet. The prices were a little cheaper, too. So, it's a good place. It's just that it wasn't for my aunt and uncle. Some areas smelled like pee and I didn't see a lot of the staff or anyone in the halls. The people were in their rooms. It felt more like I was in a nursing home.

Provider Response

Deborah

I got to tour American House Livonia. What I like least is they knew I was coming for a tour and still the bathroom was nasty. It was dirty, and it was also a smaller room. It was basically a studio. The ones in the sister community were basically like an apartment with a full-size refrigerator, microwave, and stove. The place looked clean besides the bathroom in the room that I toured. The staffs who gave the tour were friendly. They didn't go over any of the activities or anything that the facility does. It's located near restaurants.

Provider Response

Terri

My dad has moved into American House Livonia. I like that it was back off the road with the trees around it. I think what got me the first time was because they had so many trees. It was just a nice building. People were sitting outside enjoying the sun. Then when we went inside, the people were very nice, and it was clean. The staff seemed to be very nice and very helpful. My dad likes it a lot. They have daily activities, and they give an itinerary. They’re willing to work with you. He has a one-bedroom room, and we like how it was set up. I think his room before it became a one-bedroom might have been just like a big room, so in his apartment, he has a window in his bedroom and in the living room, which is nice. It's just a nice layout. The kitchen area has a little short pony wall, and it's a good thing because they can't cook. I like it, and he likes it, too. For us, as a family, the location is in the middle. My brother is the one that probably has to drive just a little bit longer because he's in Detroit. I live in Wixom, which is like 10 to 15 minutes away, and then I work in Livonia, so I can go see my dad before I go home in the morning. It is great. He can still go around to things if he wanted to, but he doesn't drive. Even though they're not locked down, you still have to be somewhat careful with them being able to go out, but he loves going out and walking around the whole building. For him, he just likes being able to go around, and he can rest if he wants to at one of the tables. He enjoys that, which is something he couldn't do a lot of when he was in his apartment going down steps. But now he can just walk out the door and do some exercise. We haven’t used the amenities yet because we brought over our own health care, but they can do their PT there if we choose to at a later time. With their medical staff, they can give them their meds. We are looking at maybe using their amenity of having somebody come in and showering him on the weekends. Though it adds up, some of it is worth getting because you can't be there 24/7. We also love that he has a day in the week that he can get his laundry done if we don't take it home in-between times. They will get it if he has a bad accident or something that he has to get his laundry done. He likes being able to get something to drink whenever he would like to in the dining room, and he can go out there and watch TV. He has a TV in his room, but that's there, too. It’s a different location and environment. Being in his other apartment, he didn't get to be around a lot of people because he just kind of sat there, but now he can have breakfast and lunch when they eat in the dining room, and he has his own little name on the table and he sits with two other gentlemen, and it's just nice. We had an ice cream social, and we always laugh, and we always say that's what sealed the deal. My father likes sweets, and that day we were visiting, we had an ice cream social, so that was great, too. I haven't tried any of the food, but he seems to like it.

Provider Response

Carmela

My husband really likes American House Livonia. The food is excellent. He keeps bragging about how good the food is. It's been a week, but he's getting used to everything. I like the facility. They just did some remodeling and some painting to freshen up the place. Everything's good. The apartments are really nice. I'm satisfied. They provide a wide range of activities. A couple of times a month, they do outings with the residents. There's a group that play cards, they do trivia and all sorts of activities, and every day they have something scheduled. The staff is really nice. I have no complaints. I looked at a lot of places, but for the money, I thought it was well worth it.

Shannon

I visited American House Livonia. It was all on one level, and my father was in a wheelchair. It was not too big or small, enough to where he can get around. Everybody was friendly and everything's included. So, the price was right for us. His particular apartment has a roll-in bathroom so his wheelchair can go all the way down to the shower, to the toilet, to the sink. And it's. It's perfect for him, I forgot what she called that bistro kind of thing, where they can sit around and have coffee, snacks, and watch sports; that was one thing he would be interested in. They also have the medical team right there for his physical therapy, and his showering. They have a salon for his haircut.

Provider Response

Kelly

American House Livonia has nursing staff and medical staff available. My mom has a studio apartment and my mom says the food is OK. They have lots of activities like Bingo, going on trips, and they have special guests. Most of the staff members are really good, but a couple could use some improvement.

Julie

My husband's uncle is in American House. It is good and clean. The people seem happy. The staff is good and caring. The dining setup is good and very clean. I've been there at mealtime and the food looks good.

Liz132177

American House Livonia was fine, and the rooms were fine. The dining area looked very nice, and the food looked good. The staff seemed very nice. The price was a little high for us, but the location was very convenient.

Angela515485

American House Livonia was beautiful and very nice. It’s a little bit pricier, but it's OK. They didn't have a lot of men there. The staff was wonderful. They're well-staffed, clean, and friendly. The places that the residents live in was good, and the dining room was gorgeous. It's very nice, and they have 3 meals a day. They don't advise cooking, but some of the units have microwaves and refrigerators. They encourage them to eat in the dining room and use their microwaves for snacks. They have exercises, and they can go outside to walk.

Diane826231

The room at American House Livonia Senior Living had a kitchen, little rooms, and big rooms. There was someone playing the piano and the residents were around listening. It looked very nice and clean to me.

Kevin748024

American House was very clean and nice. The staff was friendly, very accommodating, and answered all of our questions. We were pleased, and we’re trying now to convince my mother that she needs to sell our house and move. They had all kinds of activities like bingo and buses that took them to ball games and other places.

Mark581010

American House Livonia Senior Living was very nice. I took a tour, and I didn’t have anything wrong with it at all. The staff was friendly, and the areas were clean. The problem was the couple wanted a two-bedroom, and they only have a one-bedroom. Now, they are not going to move at all for the time being. I thought the dining room was clean, and it seemed like a regular dining room. Of course, I wasn’t there at mealtime; there were a few people there talking, but that was it. I think they seem like a caring staff and a friendly administration.

Tamiko

I went to American House Livonia. Overall, they were very pleasant and nice. They educated me on their services and walked me around. I thought the facility was very nice and clean. Overall, they're really good. They have like a game room, they have music where someone would come in and play music for the residents and get them involved, and I think they have pet where they could interact with pets. The main thing that stood out to me was the cleanliness and how I saw the staff interacted with the residents. They were very clean and up-to-date. The rooms were private but still would allow access for the staff to take care of them, so I thought the layout of the rooms were great.

Leslie19

The people were wonderful at American House Livonia, and the facility was really nice. Everyone from the staff that we talked to was really nice and knowledgeable. I know they had activities because there was a bus that came back with people. They can improve with a memory care unit.

FanishaLBAAU

American House Livonia was nice, and inviting. The staff was very informative. I didn't see very much activity. The dining area was really nice. I liked the tables, how they were set up, and how the residents were able to interact with each other. The rooms were nice too, and very roomy. It was a little hard to find, but they had my name on the little board welcoming me; which was really nice.

Beverly123342750

I visited American House Livonia. The staff was really good, very helpful, and did a really good job. The community seemed to be very nice and had a lot to offer for activities. It seemed to be really ideal for me, but being with my daughter would be even better. The rooms were really good. The atmosphere was really nice, and the people seemed friendly.

Greg32

American House was nice. I plan on using it again in the future. Everything went great. The staff is professional and friendly. Mom was there for about a week and a half. The service was good. Overall, I thought this community is really good.

Tom B.1

American house Livonia ( Farmington and Plymouth) is an excellent facility. The staff is great and very caring. The food service is very good although food could be servered hotter. Plenty of activities and a van is available on Mondays to take residents to appointments. Prices are very reasonable compared to other facilities in area. Tom

Joseph36

American House - Livonia had a lot of activities -- they have trips to the casino, shopping trips, and watching movies. They serve three meals and a snack. I would give them a high rating. They were very nice and very accommodating, they answered all our questions, and I have nothing bad to say about it.

Provider Response

Dougie2

My brother and my mom were not crazy about it, but I loved Livonia Senior Living. They offer everything you need, from just a little bit of assistance to full assistance. They had medical and they had a central dining area. The people were very nice -- could have been more helpful. We’ve convinced her to live with us, but if I could get her to live in a facility, that was our first option anyway. The rooms are nice. They had studios and they had 1-bedroom units. They were remodeling some of it while we were there, and it was very nice.

Provider Response

Caring95204150

I visited American House for my husband, and I liked it. I was impressed with it. It was a little bit far for me to go, but I thought it was a nice facility. I didn't want a facility that had dementia and Alzheimer's with it because I don't think my husband could handle that. I wasn't there long. I just saw the studio apartment, which I liked, and I thought it was nice. I talked to the therapist, and she was very nice. I also talked to the director. I saw the dining room, and it looked very nice, and everybody looked very clean. It was very clean and it had no smell. They do a lot of trips and activities with their patients. However, I wasn’t there a long time because I wanted my children to come and look at the facility also. She said I could come anytime.

Provider Response

laugh a lot

My friend is in American House and it is very nice. It is very clean, attractively decorated, and very warm looking. The staff is very patient and nice. However, my friend is not really happy with the food, and a lot of the other people are not really happy with it either.

Provider Response

Cheryl18

Right now my mom is at my sister, but we did visit a couple of American Houses. As a matter of fact if she had to be placed to one facility, I'd like her to put her on American House Livonia. That facility is very nice. It's close to home. They were very personable. They gave us lunch and it was just very nice. I like the layout of the place. Some of the rooms were built around like a little courtyard. They can go out to the courtyard, but they couldn’t go anywhere else. The rooms were spacious enough and they had a little kitchenette. They had activities going on. When we were there, they have exercise classes. They also have little game room where they can do puzzles.

Provider Response

Stacey7

American House was more up to date and modern. The rooms were okay. However, it was a little bit more costly.

Provider Response

Hewitt

I have heard about American House from others, so I visited it. They were about the same as with the other facility I saw. The staff seems very attentive. The rooms are adequate. However, I didn't observe any activities going on during my visit.

Provider Response

ARelative

I took my mom out of this facility. Some things were good - such as the room size and the food. However, she never received much interaction from the staff. Like another reviewer said, there is too much sitting in front of the TV. Also, they seem to have a constant turnover of caregivers.

Provider Response

755

I visited American House Livonia Senior Living when I looked for a place for me and my husband before. The staff were fine and the place seemed clean. I did not take a full tour of the facility. There were a lot of seniors on wheelchairs who sat in front of the television, and I just did not think it was the place that I wanted to be.

Provider Response

Lizzie83

The grounds of the facilities were very pretty and well-kept. There were many plants and flowers. The staff my parents and I interacted with were quite helpful and patient with addressing any concerns we had. We did have one experience where a staff member was impatient with us when we were asking questions while they were having a busy day. Generally, everyone was very helpful. Moving my grandfather in was a trying decision, and the staff did all the could to make it easier. When moving in, the neighbors came over to introduce themselves. It was a friendly community. My grandfather was unhappy at having to move to an assisted living community, but had no complaints with the community itself. The staff tried to insure that he did not feel helpless or "baby-ed," instead emphasizing that this was a natural progression of a living situation as one ages. Overall, I would recommend American House to others.

Provider Response

The_Fadman

The staff was very friendly and we were encouraged to visit our "loved one" as often as we could after our initial visit ended. The rooms and areas in general were very clean and the scenery outside and inside the facility was quite pleasant. My friends grandma personally told us that life at this nursing home was quite good. She suffers from extreme arthritis which prevents here from moving around freely so she is confined to a wheelchair for most of the day. She assured us that they took great care of her and that this facility was a great improvement over the previous one that she was placed at. She also told us the food was quite good but she complained that there aren't really enough staff members to assign proper time and care for every senior citizen at the facility. I gave this place four stars (which is quite good for a senior living home in my opinion!) because my friends grandma really enjoyed it but they really didn't give each senior enough time with staff to keep them company.

Provider Response

harnold

Staff was always very friendly, but I would have like my grandfather to have more interaction with the staff. He hardly ever left his room and nobody ever really came to spend time with him. Also, he ended up with a lot of medical issues that went un-noticed by the staff, which was very disconcerning. All in all, it was pretty much what was to be expected from a long term care facility, but wish that we could strive to do more for the elderly.

Provider Response